Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| TB-35-11-01 | 06/06/2011 | 10041250 | Ready | 09/21/2011 | |
| TB-35-11-01 | 06/06/2011 | 10041250 | Volkswagen: the gear box has a momentarily delay while accelerating. *rm | 09/21/2011 | |
| POWER TRAIN - CLUTCH ASSEMBLY | |||||
| CSC-37E6/S8 | 08/01/2010 | 10036970 | Volkswagen service campaign: see document search button for owner letter. in some vehicles it is possible that a bushing inside the mechatronic unit has the potential to wear out prematurely, causing the clutches inside the transmission | 04/25/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 09/24/2012 | 16000 | ||
| Experienced my gti shifting into neutral going down the highway, no warning lights on the dash. pressing the peddle revved the engine up. pulled over and let the car sit for a half hour and then procedded as normal. has happened on every long trip over 2 hours. | |||
| 11/20/2009 | |||
| When the car was cold, upon placing it into drive to depart for the day, the transmission was very indecisive about releasing the clutch and caused a severe bucking sensation and made it dangerous to enter traffic. fortunately there is very little traffic on my street. a software update made it better, but it still was dangerous from time to time. software update also reduced average fuel economy 2.5 mpg to which vw will not admit fault. got a mechatronics replacement under campaign and new mechatronics is less likely to be bad when cold but new mechatronics bucks much worse and is much worse than original mechatronics when it is being bad. new software has improved fuel economy 2 mpg from the low. new mechatronics is extremely dangerous when backing out of a driveway in reverse onto a moderately busy street and then trying to pull away up a hill on the busy street. it is very likely to buck and behave unpredictably after the extremely long delay for the mechatronics to decide to go at all (hit the gas, pray and maybe wait, maybe get whiplash). it was scary and caused a vehicle to slam on brakes to avoid hitting me because my car would not go. it appears that the new mechatronic unit has broken the clutch and vw needs to replace my entire dsg with a completely brand new one with a non-defective mechatronic unit. the original mechatronics appeared to only have one flaw, the component that controlled the release of the 1, 3, and 5 clutch, which caused that clutch to wear out. the new mechatronic unit has other flaws in addition to this one and sounds as if it is breaking the entire transmission (not safety related however). | |||
| 09/21/2009 | 40000 | 1 | |
| 2007 vw gti with dsg transmission occasionally slams into a gear occasional feeling of slipping clutch noise from trans after startup, diagnosed as noisy, but not faulty solenoid. *tr | |||
| 06/10/2007 | 12000 | 1 | |
| I own a 2007 gti which has what i believe and many other owners, a defective subframe of the vehicle. my incident began summer of 2007 after less than a year of ownership my vehicle started showing symptoms of clunking and snapping sounds coming from the underneath of the car in the front. i went to the dealer several times to repair it and out of all the visits of which i only got 5 receipts and 2 attempts at repairs the problem still continues. it has begun to be harder to replicate in some instances and when i did i finally decided to make a video of the issue. the service dealerships refused to use the tape as proof so i moved onto contacting vwoa of which it did not get me far. i supplied the videos and repair bills and unless i can replicate the sound at the dealer they cant help. so i finally replicated my defect at another vw service center and a service manager who is well aware of the issue, and willing to work with me and vwoa. i contacted vwoa after the visit and have yet to hear a response. what the service manager showed me was pretty much what me and the several people presume is manufactured wrong. the subframe on the vehicle seems defective. it also seems that the subframe puts some emphasis on the steering components on the vehicle which may cause potential problems even hazards if investigated further. as of right even after given repairs, my car is still having problems, snapping sounds during the vehicle turning or clunking sounds under engine loads and transmission loads. no solution has been offered to me by vwoa other than try to replicate the problem which i already have with a very willing person to help but vwoa has yet to contact me back its been over a week. here is a link that provides many complaints from a car club with this problem (just copy and paste it in your browser) http://forums.vwvortex.com/zerothread?id=2721992&page=1 as you can see this has been an issue for about a good 2 years. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 06/07/2011 | 122000 | ||
| I drive a 2007 vw gti with an automatic transmission and the mechatronic unit located within the transmission is bad and will cost upwards of $2000.00 to have it replaced. the car has 122,000 miles on it. nothing last forever and i expect certain failures over time. however, the nature of the failure is a concern with this unit as, at least in my case, the transmission downshifted to first gear on its own without warning. fortunately i was in town in slow traffic and was able to handle the sudden deceleration. it could have been very different at highway speeds. there is no warning or indication of an impending unit failure. the only indication i had spanned several months in a very intermittent manner: 1)a slight shuddering when accelerating which i thought was fuel related. 2) the prnds display would flash repeatedly even though the transmission would operate just fine. i could reset the display by turning off the car and restarting it. this phenomenon was very intermittent. i could find no info about any of this in the owners manuals (i've had the car since new) or on line. | |||
| 03/30/2011 | 94000 | ||
| I was merging on to the highway, the car in front of me stopped to let cars go by until it was there turn to merge. the car merged it was my turn and i hit the gas and my car lurched forward and i had no power, and my car had drifted enough to be hit by oncoming traffic. i looked down and saw that my prndl lights on the dash were flashing. i thought the car stalled so i shut the car off and turned it back on again and hit the gas, i had drive power again. i came to a stop light and the prndl lights started flashing again and i had no power, i shut the engine off, restarted and had power. this continued for the remainder of my trip. | |||
| 08/01/2010 | 40250 | ||
| My car, an automatic dsg transmission from vw, got stuck in 6th gear on northbound 1-15, almost causing several accidents. the check engine light appeared and a code was thrown, but the event was dismissed as a potential issue with the mass airflow sensor. since then, i have experienced extremely hard shifts and unreliable acceleration with my vehicle. especially on hills. the mechatronics unit has been replaced and the car was returned to me as good to go. i drove the car one mile, the issue persisted, and i returned it to the dealer. there is clearly a problem with the mechatronics unit and the clutches, but the dealer will not replace them correctly (under warranty). each time i am told my car is fixed, i pick it up, drive it and it still has the shifting issues. | |||
| 04/15/2010 | 12000 | ||
| When coming to a stop, the final downshift from 2nd gear to 1st gear is extremely violent. the car randomly lunges forward when approaching a full stop. this has resulted in a few near-collisions. the dealership is currently trying to diagnose issue. this seems to be a common occurance in this partcular transmission type (dsg) | |||
| 02/19/2010 | 1 | ||
| Frequently when accelerating from a stop or accelerating after slowing down the dsg transmission seems to select neutral for a second or two before selecting a gear. when it eventually selects a gear it jerks harshly inducing wheelspin. this happens in all types of driving conditions, but is more likely to happen when the car is cold. mostly, this is just an annoyance; however, when a truck is bearing down on you while you are making a left turn it can be frightening and perhaps even life threatening. the service manager vw dealer tells me this is normal behavior. he is wrong. *tr | |||
| 02/24/2010 | 11950 | ||
| Tl*the contact owns a 2007 volkswagen gti. the contact was driving 75 mph when the vehicle shifted into neutral gear own its own. the warning light illuminated on the dashboard. the vehicle lost power and began to move extremely slow which could have caused a crash to occur. the manufacturer was notified about the failure. the manufacturer informed the contact that his vehicle was produced 3 weeks before the recall on the dsg transmission and there was nothing that they could do. the failure mileage was 11,950 and the current mileage was 12,100. | |||
| 04/02/2007 | 1 | ||
| I have a 2007 vw gti with the dsg transmission. it looses the gear, won't shift and the gas pedal seems as if there is nothing behind it almost like pushing on air. i have gone to the dealer several times and they refuse to repair the problem. this is the same as the recall which stopped in 2008. *tr | |||
| 02/17/2010 | 11200 | 1 | |
| 2007 volkswagen gti. dsg transmission issues. my car will lunge in reverse. lag in 1st and 2nd. biggest issue is the lunging in reverse(this could cause an accident!!. i contacted vw cares yesterday to see if my vw is covered under there 10y 100,000 mile warranty. they told me my car does not fall into that category due to my vin# although it fits the year criteria my issue is that if this is a know safety problem and my car has this issue. why won't it be included ??!! *tr | |||
| 11/19/2009 | 47105 | 1 | |
| My 2007 volkswagen gti has a dsg transmission. it has been experiencing lurching or jumping while the car is stopped at traffic lights or idling and this kicks up the rpm's and makes you feel like the car is either going to move on it's own or it makes it feel as if you've been hit from the rear? i will take this complaint to volkswagen as well, so we shall see what they say and more importantly, do. *tr | |||
| 10/24/2009 | 58000 | 1 | |
| 2007 vw gti with dsg transmission is very hard to shift into 1st and 2nd plus other gears. car went into neutral gear while driving to work on busy road (dangerous!!!) and p r n d s display started flashing. first transmission failure i had was similar expect i didn't get the flashing icons. took car in and they replaced the mechatron unit (25,000 miles). now its in the shop again for the same unit and symptoms above. (58,000 miles). *tr | |||
| 09/04/2009 | 7000 | 1 | |
| Dsg transmission. the car lurches from 1st to 2nd gear and when coming to a slow stop. this issue was reported to cardinale vw in corona but they stated they could not replicate the problem yet i experience it daily. *tr | |||
| 08/28/2009 | 40800 | 1 | |
| I was at an intersection with a traffic light, waiting to turn left. as soon as there was a safe and reasonable gap between oncoming cars, i hit the gas at approximately 1/4 throttle to make the turn. however, the car moved for a bit and then it felt like the transmission was not engaged anymore. the car was basically moving by momentum and not by engine power. i noticed that the engine seems to be revving freely, as there is no correlation between my throttle input and the movement of the car. in fact, when i noticed that the car was not moving by engine power, i instinctively put more throttle to more than 1/2. it made no difference and that was how i knew that the transmission was not engaged. if it was traction control, the engine would not rev since traction control would cut the fuel. hence, it is most likely the transmission, specifically, the dsg transmission. my car coasted to safety without any incident, and a few seconds later, the car went back to normal. i have had this experience several times before and it scared me every time because i could have easily been hit by the oncoming traffic, if the vehicle does not see me or cannot stop in time. i mentioned this to the dealer service the first time it happened, but they said they cannot replicate it and thus, they can't and won't do anything. but, for me, it is a serious safety issue, whether they can replicate it or not. i just want the volkswagen of america to take responsibility for their unreliable/ faulty transmission. *tr | |||
| 08/26/2009 | 63232 | 1 | |
| Issue with my car suddenly switching itself into neutral even though physically the car was in drive. i was on a busy street going 60mph with the flow of traffic, when my car switched to neutral. this caused my car to go from 60mph to 20mph in a matter of seconds in which case the car beyond me going 60mph+ nearly rear ended me. *tr | |||
| 06/01/2009 | 18000 | 1 | |
| The car takes off very rough in drive and in reverse. its not smooth at all from a stop. *tr | |||
| 08/01/2009 | 32400 | 1 | |
| Well i was at a stop light and when i went to go it redline and didnt go anywhere i was in 1 gear in dsg mode i had to put it into park and than back to gear then their was a delay then it went . thier also times that my power plus ates, also getting on to the freeway it slips out of power u go to shift and thier no power at all, when i let the car down shift it is really hard like it shocks the hole care back its so rough it does it more from 3 to 2 but now latley its been 4 to 3 and 3 to 2. *tr | |||
| 08/10/2008 | 17000 | 1 | |
| The dsg transmission on my 2007 volkswagen gti quit operating on several occasions. once while attempting to the leave a stop light, once while exiting a freeway, and once while attempting to drive up a short paved hill to my home. on all occasions, the car suddenly lurches and then loses ability to move. the engine continues to run, but the car acts as though there is a disconnect between the engine and transmission. luckily i have been able to coast to the side to avoid being hit by other vehicles. repeated (and long trips) to the dealer have produced claims by the dealer that the faults lie in having less than 1/4 tank of gas, fuel pressure sensors, and my favorite, a short which required tearing my entire dash apart. i finally traded the car because it became a liability. incident dates are approx as the car has spent a lot of the last year in the shop. the most recent incident occurred in may 2009. *tr | |||
| 03/18/2009 | 22000 | 1 | |
| The dsg transmission in my 2007 vw gti has slippage as well as inconsistent behavior. *tr | |||
| 07/01/2009 | 1 | ||
| Dsg transmission lurches in reverse everytime and is dangerous when getting out of a parking spot, when downshift from a higher gear like 4th or 5th there is a sudden lose of power for a brief moment and can be dangerous for those behind who don't anticipate the sudden slow down. there is also a lag on take off from a stop which cause havoc from drivers behind. *tr | |||
| 07/19/2009 | 47000 | 1 | |
| The 5th generation vw gti with dgs transmission will jerk in reverse that could cause one to hit another car. it also hesitates before launching and that could cause one to pull out into oncoming traffic too late, thus causing an accident. *tr | |||
| 02/11/2009 | 15000 | 1 | |
| Vw gti dsg transmission jerking in reverse could cause you to hit another car, or hesitation before launching could cause you to pull out into oncoming traffic too late, causing an accident. *tr | |||
| 07/03/2009 | 23000 | 1 | |
| 2007 vw gti with dsg transmission. the transmission slams into gear when slowing down and then accelerating again, this could lead to accidents and or serious mechanical failure due to the stress on the drivetrain components, brought it up at a service appt and technician said it was normal, i do not believe having a transmission making a loud bang sound and slamming into gear, jerking the car forward is normal. *tr | |||
| 12/01/2007 | 1 | ||
| Regarding the dsg auto. transmission in the 2006 and 2007 vw gti: under some conditions the car will hesitate about 1 to 2 seconds when quickly switching between the gas pedal and the brake pedal, such as when making a quick left turn to beat the oncoming traffic. vw simply says that they all do that. this could be a dangerous problem and should be set up as a recall by vw. *tr | |||
| 11/01/2006 | 75 | 09/13/2006 | |
| This is a continuation from chris dunn 2007 vw gti after the most fix for the transmission problems - one week ago - the car has developed another serious safety problem. when starting the car and pressing on the gas, you hear a loud thunk and feel hard hit and the car jerks (lunges?) forward about 5 feet. since this fix, one week ago, the car not only does the lunging forward but now is also nearly stalling. after being at a stop and you depress the gas the car shakes and has the feeling it will stall unless you give it more gas. it then begins to accelerate slowly at about 1/3 regular power. this recently happened as i was crossing at a four-way stop and because of the hesitation i nearly got hit again. they also replaced the instrument panel for electrical issues caused every time it was hot that caused lack of instrument panel lights and all display info would not be visible. you didn't know what gear you were in,no radio,miles per gallon,or any warnings, etc. however, this was an unrelated problem not the trans problem which will get me killed. i have exhausted my options, have received no cooperation from dealership that serviced the car which is closer than the dealer i purchased from. the first time i had the transmission problem, i took to where i bought it. there was a major delay between throttle input and vehicle acceleration. they drove the car and duplicated the transmission problem of throttle delay. they said the car shifted at 1000-1500 rpm's past redline and asked if i had done performance enhancing tuning to the ecu. ---- i had not, ----this was a brand new car. they had me sign a paper to that effect, which i have. they said there was probably transmission damage to the car or there would be future transmission damage and sent me on my way. i called vwof america and got a too bad goodbye. since then the car in for repair at least 8-10 times, several days at a time ---and i am afraid to drive it. i am getting no help. *tr | |||
| 11/01/2006 | 2000 | 75 | 09/13/2006 |
| My 2007 vw gti dsg has transmission safety problems that have caused me to nearly get hit numerous times. the problems began when the car was less than 4 months old. without warning the car slips out of gear, lags, then grabs gear again and has to re-accelerate causing loss of control of vehicle speed. this has happened in traffic at speeds of 65 as well as in city 30-45 mph. this has happened when pulling out onto a busy turnpike and suddenly having the car have no acceleration power almost causing me to get hit by oncoming traffic. when going at highway speeds it has happened with no warning and suddenly the car decelerates and there is a several second lag before it grabs and decides to go again. this can happen several times consecutively which is a very serious safety issue. i have had the car into the dealer at least 8-10 times and everytime they tell me it is fixed and then i pull out and it slips out of gear again. they have replaced the mecatronic unit, reflashed the ecm, added in a missing launch control program and replaced intake flap motor. these problem have taken all my faith out of the vehicle. everytime i drive i am afraid. you don't know when it will slip out of gear and lose power. i hear a loud thunk from the engine and it feels like the car has been hit from under the hood. i have to continue this on another complaint form b/c of length, pls. see page 2 of chris dunn 2007 vw gti *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 11/01/2006 | 2000 | 75 | 09/13/2006 |
| My 2007 vw gti dsg has transmission safety problems that have caused me to nearly get hit numerous times. the problems began when the car was less than 4 months old. without warning the car slips out of gear, lags, then grabs gear again and has to re-accelerate causing loss of control of vehicle speed. this has happened in traffic at speeds of 65 as well as in city 30-45 mph. this has happened when pulling out onto a busy turnpike and suddenly having the car have no acceleration power almost causing me to get hit by oncoming traffic. when going at highway speeds it has happened with no warning and suddenly the car decelerates and there is a several second lag before it grabs and decides to go again. this can happen several times consecutively which is a very serious safety issue. i have had the car into the dealer at least 8-10 times and everytime they tell me it is fixed and then i pull out and it slips out of gear again. they have replaced the mecatronic unit, reflashed the ecm, added in a missing launch control program and replaced intake flap motor. these problem have taken all my faith out of the vehicle. everytime i drive i am afraid. you don't know when it will slip out of gear and lose power. i hear a loud thunk from the engine and it feels like the car has been hit from under the hood. i have to continue this on another complaint form b/c of length, pls. see page 2 of chris dunn 2007 vw gti *tr | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 04/03/2010 | 64000 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i was driving east on interstate 95 when the engine in my car (2007 vw gti vin: [xxx]) suddenly lost all power. i was in the third lane driving at approximately 70 mph, turned the air conditioning on and a few seconds later, turned it off. at that instant, the car ceased to accelerate. i put the car in neutral, turned on my hazard lights and managed to safely glide over to the warning lane, just beyond exit 22 or just beyond the off ramp to exit 21. i tried to restart the engine to no avail. this was a highly alarming incident since the car was just over three years old and had only 64000 miles on it and was properly maintained since i purchased it new in 2007. i had similar problems last year but the acceleration of the car would quickly kick back in. this time however, it went completely kaput. i reported the previous incidents to a vw dealer and they had a terrible time ascertaining what the problem was. ultimately, they determined it was a fuel sensor issue and replaced the fuel sensor. after the april 3rd incident, my car was towed to a vw dealer where it was determined that my timing belt had broken and that as a result, there was damage done to the engine to the tune of approximately 6k. i want to report this since this could easily have occurred in the holland tunnel for example or on a dark one lane road. it was a very scary experience and i feel that the manufacturer should have been able to preempt this from ever happening. *tr | |||
| 06/10/2007 | 12000 | 1 | |
| I own a 2007 gti which has what i believe and many other owners, a defective subframe of the vehicle. my incident began summer of 2007 after less than a year of ownership my vehicle started showing symptoms of clunking and snapping sounds coming from the underneath of the car in the front. i went to the dealer several times to repair it and out of all the visits of which i only got 5 receipts and 2 attempts at repairs the problem still continues. it has begun to be harder to replicate in some instances and when i did i finally decided to make a video of the issue. the service dealerships refused to use the tape as proof so i moved onto contacting vwoa of which it did not get me far. i supplied the videos and repair bills and unless i can replicate the sound at the dealer they cant help. so i finally replicated my defect at another vw service center and a service manager who is well aware of the issue, and willing to work with me and vwoa. i contacted vwoa after the visit and have yet to hear a response. what the service manager showed me was pretty much what me and the several people presume is manufactured wrong. the subframe on the vehicle seems defective. it also seems that the subframe puts some emphasis on the steering components on the vehicle which may cause potential problems even hazards if investigated further. as of right even after given repairs, my car is still having problems, snapping sounds during the vehicle turning or clunking sounds under engine loads and transmission loads. no solution has been offered to me by vwoa other than try to replicate the problem which i already have with a very willing person to help but vwoa has yet to contact me back its been over a week. here is a link that provides many complaints from a car club with this problem (just copy and paste it in your browser) http://forums.vwvortex.com/zerothread?id=2721992&page=1 as you can see this has been an issue for about a good 2 years. *tr | |||
| POWER TRAIN - MANUAL TRANSMISSION - COLUMN SHIFT ASSEMBLY | |||
| 01/04/2008 | 6100 | 1 | 05/20/2007 |
| Engine and/or transmission is making this metal clashing sound, like gears aren't meshing properly. the car is practically new, only 8k miles on it. it's been back to vw dealership. they said that it was a transmission problem. the took the transmission down and replaced a component. once they put it back together and tested, nothing changed - the car still makes the same metal grinding sound. i'm actually annoyed because prior to this incident i was going to trade in my gti for an r32 but now, i think i'll go with another car altogether. *tr | |||