Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
201583108/28/200810026848Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe12/29/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
01/10/200810000
 Tl*the contact owns a 2007 volkswagen gti. when a passenger is seated in the front passenger seat, the air bag sensor light constantly illuminates and displays passenger side air bag is off. the dealer stated that the wiring harness needed to be replaced. the replacement was made, but the failure persisted. the vehicle was taken back to the dealer and the seat tensioner was replaced. the failure persisted as well. while driving less than 60 mph, the check engine light illuminated on the instrument panel. the weather stripping on the passenger side was replaced three times, in addition to the sunroof once. the vehicle was taken back to the dealer for repairs. the failure mileage was 10,000 and current mileage was 41,000.
06/05/2008370001
 As typical of vws, my complaint is not a single major one, but a laundry list of minor failures and incompetence of dealership service departments. the largest two complaints deal with the airbag system and the subframe. *tr
STRUCTURE - BODY - DOOR
01/18/20073700211/20/2006
 Ice formed in the bottom front corner of both front doors, causing the corner of the door to bend . this happened twice this winter. one after i was already in the car, and i couldn't get out without forcing the door to open, causing the corner to bend. *ak
STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS
04/06/2009601
 Release hood cable out of adjustment. *tr
STRUCTURE - FRAME AND MEMBERS
06/10/2007120001
 I own a 2007 gti which has what i believe and many other owners, a defective subframe of the vehicle. my incident began summer of 2007 after less than a year of ownership my vehicle started showing symptoms of clunking and snapping sounds coming from the underneath of the car in the front. i went to the dealer several times to repair it and out of all the visits of which i only got 5 receipts and 2 attempts at repairs the problem still continues. it has begun to be harder to replicate in some instances and when i did i finally decided to make a video of the issue. the service dealerships refused to use the tape as proof so i moved onto contacting vwoa of which it did not get me far. i supplied the videos and repair bills and unless i can replicate the sound at the dealer they cant help. so i finally replicated my defect at another vw service center and a service manager who is well aware of the issue, and willing to work with me and vwoa. i contacted vwoa after the visit and have yet to hear a response. what the service manager showed me was pretty much what me and the several people presume is manufactured wrong. the subframe on the vehicle seems defective. it also seems that the subframe puts some emphasis on the steering components on the vehicle which may cause potential problems even hazards if investigated further. as of right even after given repairs, my car is still having problems, snapping sounds during the vehicle turning or clunking sounds under engine loads and transmission loads. no solution has been offered to me by vwoa other than try to replicate the problem which i already have with a very willing person to help but vwoa has yet to contact me back its been over a week. here is a link that provides many complaints from a car club with this problem (just copy and paste it in your browser) http://forums.vwvortex.com/zerothread?id=2721992&page=1 as you can see this has been an issue for about a good 2 years. *tr