Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION - FRONT | |||
| 06/10/2007 | 12000 | 1 | |
| I own a 2007 gti which has what i believe and many other owners, a defective subframe of the vehicle. my incident began summer of 2007 after less than a year of ownership my vehicle started showing symptoms of clunking and snapping sounds coming from the underneath of the car in the front. i went to the dealer several times to repair it and out of all the visits of which i only got 5 receipts and 2 attempts at repairs the problem still continues. it has begun to be harder to replicate in some instances and when i did i finally decided to make a video of the issue. the service dealerships refused to use the tape as proof so i moved onto contacting vwoa of which it did not get me far. i supplied the videos and repair bills and unless i can replicate the sound at the dealer they cant help. so i finally replicated my defect at another vw service center and a service manager who is well aware of the issue, and willing to work with me and vwoa. i contacted vwoa after the visit and have yet to hear a response. what the service manager showed me was pretty much what me and the several people presume is manufactured wrong. the subframe on the vehicle seems defective. it also seems that the subframe puts some emphasis on the steering components on the vehicle which may cause potential problems even hazards if investigated further. as of right even after given repairs, my car is still having problems, snapping sounds during the vehicle turning or clunking sounds under engine loads and transmission loads. no solution has been offered to me by vwoa other than try to replicate the problem which i already have with a very willing person to help but vwoa has yet to contact me back its been over a week. here is a link that provides many complaints from a car club with this problem (just copy and paste it in your browser) http://forums.vwvortex.com/zerothread?id=2721992&page=1 as you can see this has been an issue for about a good 2 years. *tr | |||