Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
TB-15-11-0412/22/201110043276Volkswagen: certain model year vehicles are experiencing engine not starting, making a rattling noise when engine has started, timing chain keeps slipping and exhaust light comes on. *pe03/08/2012
SB-10-11-0102/14/201110038655Ready06/24/2011
SB-10-11-0102/14/201110038655Volkswagen: malfunction light is on and there is noise with the engine running rough. multiple trouble codes possibly stored. all models 2008-2012. *rm06/24/2011
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
V20120312/03/201210050079Volkswagen:evaporative (evap) emission system, diagnostic trouble code diagnosis. revised procedure developed to test evap system without fuel cap. *js01/24/2013

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
07/02/201110000
 I have a 2010 vw gti currently with 13,000 miles on it. the first instances happened at about 10,000. it started with brake vibrations, and engine stalling. took it to vw, they found no issues. had total brake boost loss on the way home, brake didnt work felt stiff as hell. vw took it for 3 days, did an engineering assist, found no issues and couldnt reproduce it, gave it back and said to monitor it. drove down to tampa, the cars transmission went into neutral, an error popped up on the display and the cars brakes wouldnt respond. e-braked on the median, i had a child in the car, this car is dangerous. vw towed the car to the local dealership, found the mechatronix unit was faulty, couldnt find any in florida, had to order from vw estimated 1 week delivery time. mechatronix unit was fixed under warranty after a lengthy repair. now the cars still acting up, stalls occasionally, has trouble starting, and jerks violently between 1st and 2nd gear and makes a loud popping sound. vw took it for 2 days and still cannot reproduce these issues and gave it back after i told vwoa that it was an unsafe vehicle and i didnt want it. i am now driving an unsafe vehicle, and because the vehicle has safety concerns i am unable to trade the vehicle in or sell it privately due to having to notify the buyer of said safety issues. im suck with this dangerous vehicle that stalls at lights and has trouble starting/getting into gear. im scared for the safety of my passengers and other motorists around me. and im not getting anywhere with this company!
ENGINE AND ENGINE COOLING - ENGINE
12/12/20095
 Tl-the contact owns a 2010 volkswagen gti. there was a buzzing noise between 2000 rpm and 3000 rpm when the engine is started and it continues all during driving. the vehicle was taken numerous times to the dealer where he was told that was normal for the vehicle to make noise and part of the design to enhance the sound within the vehicle... the manufacturer also stated the same information that the sound was normal. the failure mileage was 5 to 10 and the current mileage was 8,800....mw
10/11/20084500
 Tl* the contact owns 2010 volkswagen gti. the contact stated he lost the ability to accelerate at highway speed. as he was driving there was a big clunky sound and the vehicle slows down but did not come to a complete stop. he had taken the vehicle to the dealer at least three times but they were unable to identify the failure. the volkswagen manufacturer was called and a claim was filed. the failure mileage was 4,500.