Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | ||||||||||||||||
| 09V333000 | VOLKSWAGEN OF AMERICA, INC | from 09/01/2008 to 08/19/2009 | V (Vehicle) | 16000 | 10/20/2009 | ODI | VOLKSWAGEN OF AMERICA, INC | 08/20/2009 | 08/20/2009 | |||||||
| Defect Summary | Volkswagen is recalling certain model year 2009 and 2010 passenger cars manufactured between september 2008 and august 2009. the wiring harness of a temperature sensor in the direct shift gearbox (dsg) may have connector wires that were insufficiently crimped. with insufficiently crimped connector wires, a temperature sensor has the potential to falsely detect a high gearbox oil temperature, causing the transmission to abruptly shift to neutral. if this happens, the selector lever position indicator within the instrument panel will flash. in addition, the depress brake pedal indicator light will be illuminated, alerting the driver to apply the brakes. | |||||||||||||||
| Consequence Summary | The abrupt shift to neutral could lead to a crash without warning. | |||||||||||||||
| Corrective Summary | Volkswagen will reprogram the transmission control module with updated software free of charge. the recall began on october 20, 2009. owners may contact volkswagen at 1-800-822-8987. | |||||||||||||||
| Notes | Vw recall no.37e3/s7 & audi recall no. 37e5/j7.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| TB-35-11-01 | 06/06/2011 | 10041250 | Ready | 09/21/2011 | |
| TB-35-11-01 | 06/06/2011 | 10041250 | Volkswagen: the gear box has a momentarily delay while accelerating. *rm | 09/21/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 03/15/2010 | 7000 | ||
| Dsg automatic trans has given me several minor but one scary problem since having vehicle less than one year. on any colder morning 50 degrees or below the vehcile will dramatically leap forward upon acceleration. its as if it doesnt seem to shift properly then starts working better after it warms up. this march i experienced a much scarier situation. i was drivng close to home when somebody pulled out in front of me i was able to stop in time but the car acted very strange after i started moving again. the only was to describe it is that the car was stuck in first gear for a block or so the engine was reving very high and car wouldnt go very fast at all. after a block or so in finally started working correctly. i have had it to the dealer twice now once for 60 day and also the 10k service. vw has stated that there werer no codes in the computer so therefore there was no problem. i know there were no codes in the computer all codes are registered on the vehicle computer display. vw needs to admit they have a problem and fix this situation. if you read this and have similar problems please take the time to fill this out so vw is held accountable for the problems on all dsg transmissions that a lot of people seem to be experiencing. | |||
| 07/08/2010 | 343 | ||
| Jerky, halting transmission engagement /disengagement in first to second gear. caused a rear-end accident with only 343 miles on the car. i thought it was me but i have read similar complaints online. | |||
| 10/12/2010 | 100 | ||
| Vw gti 2010 dsg auto transmission loss of power. 8 months with vehicle, had 5 emergencies on intersection cross, the gti will increase engine revolution but the car will not move for about 4 seconds, then it will launch almost burning tires. now the car started to act the same way when you are shifting down from 5 to 4 or from 4 to 3rd gear, it looses power for about 4 seconds before it picks up power again. this situation has put me and family into serious hazard in a highway. hope vw will resolve this issue soon. cars is now (10/16/2010) on a dealer for the second time for technicians to check it again. ps.: car presented the same problem on 1st gear since day one with 10 miles out of the dealership. thank you for your attention. | |||
| 05/03/2010 | 300 | ||
| I have a 2010 volkswagen gti that has a dsg transmission that slips,clunks,and has a power loss. there has been 53000 of these transmissions recalled. i have taken the car to the dealership over three times. they offer no solution. i fear that it will break down and possibly cause an accident. i writing you for help. | |||
| 01/02/2010 | 263 | 1 | |
| Conditions: 20 degrees, sunny, louisville, kentucky. vehicle: 2010 vw gti 4-dr w/dsg transmission. currently 263 miles on the odometer. backed out of my garage, put the car in drive (d), and proceeded down my driveway. began driving out my subdivision and noticed the engine rpms were getting louder and the car appeared to be stuck in 1st gear. i put the dsg transmission in both manual mode and sport mode, tried to manually shift the vehicle into another gear, but had no success. stopped the car, turned it off, waited a few minutes, started the car, started driving again. same behavior... the car would only run in 1st gear. proceeded to turn around to get the vehicle back to my house only to learn that reverse was not working. contacted vw roadside assistance and had them tow the car to the local vw dealership. service is closed until monday, 1/4/2010, so will not know next steps until then. confirmed manufacture date of this 2010 vw gti was 07/2009 (apparently within the time frame vw has indicated there were manufacturing issues with the dsg transmission). the symptom of the failure i experienced is far different than the current recall from vw (cars shifting into neutral). in this case, my car simply would not shift out of 1st gear and also would not work in reverse). believe the vw dsg transmission issue is only going to expand. would like to see the nhtsa further investigate this matter with vw to ensure all affected transmissions are replaced. *tr regards, brian pearson | |||