Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - MECHANICAL - JACKS | ||||||||||||||||
| 95V054000 | VOLKSWAGEN OF AMERICA,INC | from 04/01/1993 to 10/01/1994 | V (Vehicle) | 104000 | 05/05/1995 | MFR | VOLKSWAGEN OF AMERICA, INC | 03/13/1995 | 03/23/1995 | |||||||
| Defect Summary | The jacks supplied with these vehicles were assembled with an improperly machined spindle, so that a sharp ridge on the edge of spindle's thread would have remained. | |||||||||||||||
| Consequence Summary | This ridge can damage the inside thread of the jack's scissor shoe when the jack is used to lift the vehicle. the jack could collapse with the possibility that a person standing close to the vehicle could be injured. | |||||||||||||||
| Corrective Summary | Owners will be provided with a new jack. | |||||||||||||||
| Notes | System: equipment; jacks.vehicle description: passenger vehicles.note: if a replacement jack has not been provided free of charge within a reasonable time, please contact volkswagen at 1-800-822-8987. also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 09/01/1999 | 1 | ||
| Blower motor on a/c failed. yh | |||
| 04/30/1996 | 2 | ||
| Air conditioner condensor failed, replaced two times. | |||
| 05/01/1997 | 2 | 10/01/1994 | |
| Air conditioning failed at 24000 miles. found no leaks and the system was recharged. six months later it failed again. | |||
| 12/01/1997 | 1 | 10/01/1994 | |
| Sunroof assembly fails to operate. it will not open or close due to misalignment or improper tracks. it always makes a clicking or popping sound when open or close. | |||
| 07/20/1994 | 1 | ||
| A/c switch failed. *ak | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 5 | 06/01/1994 | ||
| Driver and passenger power door locks do not lock or unlock properly, cause unknown. also windows malfunctioned, windows will not go up or down.*ak. the window regulator was found to be faulty, was making a grinding noise. the hood will not open, the cable came loose from the hood latch. the sunroof was broken the cable and wind deflector was inoperable. the radio had an internal short. *jg | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| Jack recall--hasn't received replacement. | |||
| 07/08/1997 | |||
| Jack under recall, have not received replacement part. | |||
| Replacement jack never recieved, manufacturer said within the next few days, to no avail. | |||
| 1 | 01/28/1994 | ||
| Consumer has called the volkswagen manufacturer since january of 1996 to receive replacement jack. consumer has yet to receive any parts. recall 95v054000. *ak *slc | |||
| 1 | |||
| Recall replacement jack not received. | |||
| 01/10/1997 | 1 | ||
| Jack is defective, replacement not yet received from manufacturer. | |||
| Owner has received a recall notice for her jack and has been unable to get the parts, owner has made several attempts to get work repaired since feb 96, recall no.95v054000. *ak | |||
| Owner received recall notice a year ago, contacted manufacturer and was told they would sent parts, owner still has not yet received parts. recall%95v054000. *ak | |||
| 11/22/1994 | 2 | ||
| Jack threads stripped. | |||
| # 95v054000 received letter in august, consumer is still haven't received letter from dealer to bring vehicle for repair. *ak | |||
| 1 | 06/25/1994 | ||
| Mr. moore has been waiting for his replacement jack since 1995 of november the dealer continues to give him the run around, recall 96v045000. *ak *jb | |||
| Still waiting for a jack. almost waiting for one year regsrding recall 95v054000. *ak | |||
| 02/17/1996 | 1 | ||
| G c volkswagen th. dealership states parts for recall of the jack are on back order 95v054000. *ak consumer states he received a letter from manufacturer regarding the recall of safety jack, consumer has not received replacement jack, consumer has contacted customer relations, and was advised that jack is on back order.*jb | |||
| Owners contacted mfr several times since receiving notice nov. campaign 95v054000, still no part. | |||
| 1 | 05/01/1994 | ||
| Received recall letter in feb on the jack #95v054000 still waiting for jack. *ak consumer states he has been getting the run around and still has not received jack.*jb | |||
| 1 | |||
| Owner received recall notice in november, called manufacturer and was told they would mail her the part in january. owner still has not received the part. *ak *jb | |||
| 04/02/1996 | |||
| Dealership has no parts for recall (95v054000). please describe. *ak | |||
| 08/19/1995 | 9 | ||
| Jack was in usage when the thread of the jack failed, causing the jack/vehicle to fall. *sd | |||
| Received recall for jack, vw of downtown los angeles knew nothing of recall. tt | |||
| 01/30/1996 | 1 | ||
| Vehicle was recalled for jack but volkswagen has not delivered a new jack. tt *jb | |||
| 12/05/1995 | |||
| 95v054 santa monica volkswagen. zone office states stagard shipping. parts still not available. this has been going on since may. tt | |||
| Volkswagen customer relations will not correct owners address which is holding up recall service. jack is broken w/vehicle collapsing. tt | |||