Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 06/12/1998 | |||
| Brake rotor failure. | |||
| SERVICE BRAKES, AIR - DRUM - SHOES/LININGS | |||
| 03/11/2003 | 69500 | 2 | 03/10/2003 |
| Consumer purchased a used vehicle from dealer and vehicle needed rear wheel cylinders and brake shoes. the wheel cylinders were leaking, and the brake shoes crumbled when removed for repair done by consumer since dealer was not willing to do anything about it.*ak | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 04/23/2009 | |||
| Tl*the contact owns a 1996 volkswagen jetta. while driving approximately 25 mph, the vehicle experienced a sudden aggressive and forceful acceleration. the contact immediately depressed the brake pedal, but there was no response and the vehicle failed to slow down. the vehicle crashed into two parked vehicles. the ambulance and police were called to the scene and a police report was filed. the driver and the occupants in the parked vehicles were transported to the hospital and sustained moderate injuries. the cause of the failure and extent of the vehicle damage have not yet been determined. the mileages were unknown. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 06/05/1999 | 1 | ||
| The entire abs has failed. this includes the ecm, the abs pump and the sensor. this will cost over $1600.00 to fix. the car is barely 3 years old. | |||
| 10/01/1996 | |||
| Brake failure, when applying the brakes the pedal goes to the floor, loss of effectiveness, to stop vehicle used the parking emergency brake. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 05/28/2001 | 0 | ||
| When steppping on brakes air conditioner fan comes on. this may also happen when stepping clutch pedal. *ak | |||
| 09/15/1998 | |||
| When driving and applying the brakes they grind and squeak, and there is a knocking noise coming from the brakes. also, hood latch needs to be fixed due to the hood flying up while driving which could blind the consumer. *ak | |||
| 09/07/1998 | 0 | ||
| Consumer had accident on freeway. another vehicle hit consumer from behind because when consumer applied the brakes the light did not come on, and the oncoming vehicle did not know that he was stopping. *ak | |||
| 34 | |||
| Intermittent brake failure. in addition, front end vibrates and vehicle pulls to the right/passenger's seat came off the track/ steeering wheel bolt cracked twice, causing steering wheel to come loose while driving/windshield wipers failed twice in freezing temperatures and rear brake light bulbs need to be replaced every other month due to premature failure. *ak | |||
| 06/17/1997 | |||
| Total brake failure; while driving at or about 10 mph owner tried to stop vehicle by pushing brake pedal to the floor. she was not able to stop with the regular brake system , so she applied the emergency brake. manufacturer was contacted . *ak | |||
| 03/22/1996 | |||
| When attempting to brake, they vibrate and make very loud noise. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 12/01/1998 | |||
| I purchased the car in 1996. i immediately had problems with the brakes and had to bring the car in many times and was told that nothing was wrong. after the 24 month warranty was up i was told that i needed front rotors and pads and rear calipers and pads. i argued with them (vw america) and they said that they couldn't help because it was out of warranty. i have proof of them saying nothing was wrong for 2 years and then out of a sudden i needed over $500. worth of work.*ak (tiresize: 15 inch)( dot number: tire size: 15 inch ) | |||
| 300 | |||
| Freezing door locks, broken window regulators, inability to use aftermarket disc brake pads and other items are acknowledged by vw in technical bulletins but customer must pay for their errors. i am happy to provide additional info. about this if contacted. customer should not have to pay for manufacturer errors (acknowledged by manufacturer.) | |||
| 10/21/1996 | |||
| Consumer experiencing several problems with vehicle. when driving in wet weather conditions the windshield wipers will cut off. this problem is intermittent. at times, will not function at all. consumer has contacted the dealer . also, replaced transmission/ throttle body and alternator. in addition, front brake rotors failed and front pads cracked/engine idles/bucks and stalls. engine check light comes on/off. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 07/17/2000 | 1 | ||
| The jack pops off the ridge under the car when lifting the car. this caused damage to the car and could have caused the car to drop on use while changing the tire. second problem: on inspecting the front brake rotors, they were worn down more than what one would expect at 40k. there was still pad left. this would indicate poor materials in the rotor.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS | |||
| 03/11/2003 | 69500 | 2 | 03/10/2003 |
| Consumer purchased a used vehicle from dealer and vehicle needed rear wheel cylinders and brake shoes. the wheel cylinders were leaking, and the brake shoes crumbled when removed for repair done by consumer since dealer was not willing to do anything about it.*ak | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| While driving under normalconditions power assisted brakes lost all pressure, causing loss of brakes. cause is unknown please describe incidents. *ak | |||