Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 01 9711 | 05/15/1997 | 01-97-03 | 53611 | Information concerning dtc 16725, campshaft position (cmp) sensor. *ak | 12/02/1999 |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 9705159702A | 05/15/1997 | 53612 | Procedures applying to distributor installation on updated 2.0l engines. *yc | 03/30/1998 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| 15 9701 | 06/04/1997 | 53616 | Toothed belt runs towards outside, wears out/ jumps off, and cracks. *ak | 12/02/1999 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 07/27/2004 | 9 | ||
| The consumer's 1997 volkswagen jetta gls had multiple component failures. **nar** *nm there was an engine coolant leak, the a/c did not function properly, the windshield was broken, the body had rust damage, the drivers side power window made noise, there was excessive rust to the muffler, excessive worn tires, engine and transmission sensors. *sc *jb | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 04/11/2010 | 142940 | 1 | |
| It was at night rainy and cold. i turned on the heater and defroster because my car windows and whole inside of cabin were obscures by a fog. my defroster cleared the back window but all others not so i rolled down the windows and shut down the heater. i waited a while and used clothing to wipe the window. this was the third time in 6 weeks appx. i did turn on the fan alone to push brown fog out of the car. today i checked my fluids the coolant was half gone in the reservoir so i topped it up. i saw on line vwof america has helped people in the past with a good will heater core but they told me 4-152004 that they would not help me. that is where i'm at no $ and i need my car for work. thank you *tr | |||
| 04/17/2002 | 1 | ||
| The rear passenger tire came off on the highway while going 35mph. the wheel bearing axle failed causing the vehicle to drop to the ground with the brake drum still attached to it .the dealer was notified and the problem was due to neglecting the wheel bearing for regular service. nlm the brake drum outer and inner wheel bearings were replaced. the cooling system was loosing coolant at times. *yh | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 09/02/2004 | 71000 | 1 | 04/07/1997 |
| My complaint is regarding the throttle body on the motor. the car ran very erratically and stalled a number of times. the check engine light came on often. the throttle body was replaced. the old part is not available. *jb | |||
| 09/20/2001 | 69342 | 1 | 11/19/1999 |
| I purchased a used 1997 vw jetta gl in november of 1999. when i purchased the car, the dealership refused to give me a warranty. they said that they didn't offer the warranty with cars over 55,000 miles, mine had 55,500 miles. in late september of 2001 (69342 miles), my automatic transmission went out, during rush hour, in a high traffic area. about 1-2 months prior i had the transmission serviced, including a fluid change. i was forced to replace my transmission, and had several problems with it after. the shop that i had replace it said that they have seen many jetta's with this problem. i still am having problems, with the car. problems include: check engine light clicks on and off for no reason, not starting in warmer weather, irregular idleing, and sticky locks. i am aware that these cars have electrial problems that could cause unsafe conditions. i do not believe that the customer should be forced to pay for these coastly repairs, when so many cases exsits. *la | |||
| 04/08/2001 | 1 | ||
| My passagner air bag showed defect. my engine light has come on for no reason.*ak | |||
| 08/01/2001 | 5 | 07/07/2000 | |
| Vehicle's transmission failed. *mr the transmission had gone out when it was under warranty. it had taken three weeks to get the vehicle back at that time. the following year, the vehicle started to jerk. the vehicle was out of warranty. it wasn't until the vehicle stopped again, the consumer was told the transmission had leaked. there were numerous repairs. the vehicle was placed in the shop for the timing belt and the cylinder head. the vehicle also had to be taken in for a protective shield in the right rear wheel housing. the distributor cap, ignition rotor, and the spark plugs were replaced. repair was also made to the wire for the ignition coil/cam shaft. the ignition switch was replaced and the engine control modules. *scc *jb | |||
| 10/28/2000 | 1 | ||
| While driving, timing belt broke causing immediate loss of power, this caused other engine damage, valves were bent and a cylinder head was replaced, consumer states that the owner's manual only requires that inspection and maintenance be done at 60,000 miles. *slc | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| While driving at any speed vehicle cut off without prior warning, causing loss of control. consumer has contacted dealer, dealer replaced the engine. please provide any further details. *ak | |||
| 01/28/1999 | |||
| While driving at any speed and without prior warning vehicle will die out in traffic or whenever the consumer is driving. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 10/01/2000 | 1 | ||
| Add't dealer repair info: northland vw. cin oh. air system smells rotten, water pump went out due to belts going bad, electrical malfunctions caused car to stall & not operate, cigarette lighter is stuck -can not pull out. this car has been in the repair shop 9 times in 3 yrs. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 03/15/2003 | 98157 | ||
| I bought the car on march 5, 2003 and after 2-3 days the engine light came on! i made more than several attempts to have the repairs done at lithia vw in reno, nv; and the only repairs half way done was the secondary air injection valve and hoses, but not the sai pump as well as the tumbler of the ignition. this is a lemon from day one and i have several proof of the problem even from dmv of nevada in their dtc's which is the diagnostic trouble code descrition of p0411-secondary air injection system!!!!! no one will help me, and i bought the car to enjoy and to not worry of breaking down, but now.....it sits in the driveway....so the warranty won't be voided, and that my car doesn't get worse. i do have many documents to back this claim and the dealer-budget moters won't help, nor will the aul warrenty co. that i pay. | |||
| 10/01/2000 | 1 | ||
| Add't dealer repair info: northland vw. cin oh. air system smells rotten, water pump went out due to belts going bad, electrical malfunctions caused car to stall & not operate, cigarette lighter is stuck -can not pull out. this car has been in the repair shop 9 times in 3 yrs. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 06/01/2004 | 70000 | 2 | 10/01/2002 |
| The engine check light came on and stayed on. the consumer took the vehicle for a smog check point test. the engine check light stayed on. the vehicle passed the emission test, but the examiner could not send the final approval to the motor vehicle department (dmv) until the defect was repaired. *ak the light had gone off, but came back on 6 months later. (crankcase dilution/malfunction cause for p1582 and the motor runs outside idle adaption due to high blow by/malfunction in throttle valve control module -j338) *sc *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 02/01/1997 | |||
| Exhaust pipe extends underneath the bumper, revealing raw edge of pipe. consumer sustained injury to the hand when washing vehicle, injury may also be sustained if brushing against the bumper parallelhorizontally. consumer called volkswagen america #44730. *ak | |||