Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY
980103/23/1998600981Difficulties in closing rear lid. *yc06/16/1998
9706109701X06/10/199753609Information on installing a luggage compartment cargo net. *yc03/30/1998
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
201583108/28/200810026848Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe12/29/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE - BODY
07/27/20049
 The consumer's 1997 volkswagen jetta gls had multiple component failures. **nar** *nm there was an engine coolant leak, the a/c did not function properly, the windshield was broken, the body had rust damage, the drivers side power window made noise, there was excessive rust to the muffler, excessive worn tires, engine and transmission sensors. *sc *jb
04/13/19981
 Panel under drivers side came apart.
STRUCTURE - BODY - DOOR
07/20/2002
 Power doors are malfucntioning, unable to unlock doors intermittently. dealer contacted. feel free to provide any further information.*ak
 All four doors on driver's and passenger's sides and rear doors will not unlock from either inside or from outside due to wiring harness that needed replacing as a result of corrosion. consumer has contacted dealer. vehicle has been in and out of dealer for electrical problems. please provide any further details. *ak
03/06/20010
 Vehicle was in house garage and did not start. consumer contacted aaa person who tried to jump with battery. then, smoke was coming from seat belt hole where disconnected battery cable was located. insurance stated that fire was due to a broken wire from post into door where hot wire grounded and started fire.*ak
06/01/19981
 Power door locks failed. *yc
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
11/11/19971
 Passenger side door will not stay open.
STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS
04/08/2008118000104/05/2008
 The hood became undone while at freeway speed and smashed into the windshield causing a large obstruction of vision increasing the possibility of an accident. the hood latch became loose to where it did not latch properly. *tr
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
03/21/200596593110/06/2000
 Dt: there was a recall for the wheel housing on the passenger side rear protector shield. when they installed the hook it made noise and it fell off. when it fell off it started to squeak. he called the dealership, and took vehicle to dealer, and they put in another hook . the hook fell off again, and he called the dealership, but they would not help him. he took the vehicle to another mechanic, who told him the recall work was done wrongly. there should have been a hole drilled for the hook to latch onto. the letter stated it was a safety recall, wk14. could not locate the nhtsa recall number. *ak (11/08/05) tank guard on the rear passenger side. *sc
02/27/2004111/18/2003
 Problem with manual transmission not shifting into reverse; difficult to shift into and out of reverse and second gear,forcing you to double clutch to enable shifting. ticking sound when in reverse. this resulted in chipped and pitted reverse idle gear and gear teeth missing. also, shifter lever vibrating, becoming loose and eventually breaking off. vehicle also recalled for a fire protective shield in the right rear wheel housing. vehicle in shop for over a month due to litigation with penn warranty corp. refusing to repair, stating damage was due to driver misuse. *ak
08/01/2001507/07/2000
 Vehicle's transmission failed. *mr the transmission had gone out when it was under warranty. it had taken three weeks to get the vehicle back at that time. the following year, the vehicle started to jerk. the vehicle was out of warranty. it wasn't until the vehicle stopped again, the consumer was told the transmission had leaked. there were numerous repairs. the vehicle was placed in the shop for the timing belt and the cylinder head. the vehicle also had to be taken in for a protective shield in the right rear wheel housing. the distributor cap, ignition rotor, and the spark plugs were replaced. repair was also made to the wire for the ignition coil/cam shaft. the ignition switch was replaced and the engine control modules. *scc *jb