Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||||
| 010702 | 01/11/2007 | 10021315 | Dtc's p1297 (17705) or p1557 (17965) stored in dtc memory. this may be caused by intake hoses leaking (during boost conditions) due to incorrect torque on clamps or improper placement, worn or torn intake hoses. *kb | 04/03/2007 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 0410 | 05/10/2004 | 10007712 | Evaluating fuel mixture diagnostic trouble codes (dtc) - how to perform effective diagnostic related to fuel system adaptation system too rich/ too lean. volkswagen. *mj | 07/08/2004 | |
| 13 9706 | 10/27/1997 | 53975 | Information cincerning engine cylinder head assembly. *ak | 12/03/1999 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 05/01/2006 | 1 | 10 | 09/15/2001 |
| Like others, i have had the ignition coil replaced. this happened after the warranty expired, of course. i have also had electrical problems with the windows (regulator and motor) for all of them. now, my check engine light is flashing and the car is sputtering. i know the secondary air intake valve needs replacing but it did not cause problems. now i'm wondering if something new is wrong??? also, i was having problems with losing coolant and had to continuously replace antifreeze. after fixing what i thought was a small leak the entire system will not produce cool air! this car has been nothing but problems and vw should look into all of these complaints. *jb | |||
| 06/15/2003 | 111000 | ||
| My 98 jetta tdi engine blew approximately 11,000 past its warranty. this would be the equivent of 5 months driving at the rates i drive per year. the dealership (av nissan/vw) told me they couldn't find what caused it and that it would require a replacement engine. the dealership told vw of america, a different story then either had been related to me (that the car had been driven with warninglights on & with damage). unfortunately when talking to vw of a. they related the story back to a non-existent employee of the dealership. i paid for the troubleshooting and towed the vehicle to a local service center (ted's service and repair) that specializes in german vehicles. he noted that the valve seat dropped into the cylinder, which caused the valve to break in the cylinder doing massive damage to the engine. he noted that when seats drop they are typically due to manufacturer defect. vw refused to cover any damages due to the recently expired warranty. help! | |||
| 12/31/1998 | 4 | 05/11/1998 | |
| Vehicle serviced several times due to engine light illuminating, replacement of the oil and ignition cable that had shorted out did not rectify problems with the intermittent engine light coming on. *mjs | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||
| 10/01/1998 | 1 | 09/02/1998 | |
| Radiator hose failed. nlm | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 03/17/2002 | 3 | 05/01/2098 | |
| In october of 2001 our engine light came on in our 1998 jetta volkswagen diesel. we immediately took it into srp automotive in batavia, wi, a certified volkswagen mechanic. over $2,000 and 4 months later the engine light still came on and now the car had no pickup. it would take about 7 miles to reach 60 mph. i picked it up and took it to motorville in sheboygan, wi, around the beginning of march. they are a volkswagen dealer, service and repair business. i explained to the mechanic where we had it and gave him his name and number if he had any questions on what he had already tried. he spoke to steve at srp and obtained all pertinent information. within a few weeks they had identified the problem that it was carbon buildup under the heads, a $696.31 fix. warren the mechanic at motorville also stated to my husband that he thought, valve seals didn't quite fit right but that was what volkswagens part number gave them and they should be fine, bring it back in if you have any problems. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 04/26/2000 | 1 | 04/01/1998 | |
| Continual problems, some undiagnosed. unsympathetic dealership. reoccuring problems. most problems occurring after lease/warranty were up. too many problems for a car that is only about 2 and a half years old. dealership unable to diagnose why brake light is on, a/c not working, engine not starting although starter was replaced, or why engine began smoking. all the problems appear related. they all occur at the same time.the car is unsafe and i am afraid to drive it now because no one can figure out what is wrong with it.*ak | |||
| 1 | 01/01/1998 | ||
| Oil leaking since first day of purchase, part not installed at time of manufacturer. nlm | |||
| 08/19/1999 | 2 | 06/01/1998 | |
| Shortly after buying car i noticed it was using excessive oil, in the worst instance it used approx. a quart and a half in 1500 miles. i notified the dealer and manufacture and both said it was normal consumption. i have never had or heard of new vehicles using such an amount in so little miles. also had a problem at 14000 miles with a throttle surge on the morning startups. tach would read various rpm's while this was occuring. then when i would start to accelerate slowly the engine would still surge causing the vehicle to buck violently! this condition is very unsafe since it is totally unpredictable. this problem is still occuring at 41000 miles and has taken over 6 days in the shop with no diagnosis. dealer thought the timing belt was the problem since it had streched so far out the timing couldnt be reset. i will pay to have the timing belt replaced but that didnt fix the problem. in 1998 volks wagen reccomended that on the diesel engine the timing belt should be replaced at 60000 miles but the reccomendation has changed for the year 2000 to 40000. this change has to be due to early malfunction problems with the belt but volkswagen denies any problems and will not cover the belt under warranties either. if the timing belt breaks while on the interstate or highway , it could cause an accident since there would be no power steering and or brakes not to mention if it causes the transmission to lock up. this engine has big problems that need to be addressed... thank you | |||
| The car was brought in for service. we were told there was water in the engine, and she must have driven it in deep water. this did not happen, there was no water damage to the interior of the car to indicate driving through deep water as volkswage states. the warranty is void due to the damage we do not agree with this. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - OTHER FUEL TYPES - TURBO-CHARGER | |||
| 06/09/2004 | 1 | ||
| Consumer stated that while driving down the road vehicle lost power. the power returned in about 2-3 minutes. she called the manufacturer and the dealer, and they told her unless the problem was first discovered at the dealership, then there was no problem. it did not happen at the dealership because one had to be driving the vehicle. consumer maintained that this was dangerous because in moving traffic if vehicle slowed down it could be hit from rear. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 05/17/2002 | 03/01/2098 | ||
| Volkswagenh of america has not been supportive or helpful in resolving these complaints nor have the volkswagen technicians been able to diagnosis the true problem; they just fix the problem symptoms. no safety defect listed. *ak | |||
| 12/28/1999 | 1 | 03/01/1998 | |
| My lights, wipers and heat wouldn't work, discovered it was the ignition switch. contacted vw, and dealer, they want to charge me too much to fix it. i know 3 other people with jettas that had the same problem. obviously vw is installing defective ignitions. my emergency brake wasn't releasing, took it to dealer and they informed me that i had a torn brake cable boot that was allowing moisture to get in and freeze my cable. the 2 yr/24,000 mile warranty was expired. my check engine light started going on and off, when i took it to the dealer, it took them 3 times to figure out it's the rear oxygen sensor. this is the first brand new car i have ever purchased and i have had more things wrong with it than i ever had with previously owned vehicles.*ak | |||
| 05/05/2000 | 1 | 02/01/1998 | |
| I have spoken with vw and the dealership a number of times.. no one will help. | |||
| 02/07/1999 | 1 | 07/01/1998 | |
| Water sucked into air intake due to low placement design. major engine damage. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 05/01/2006 | 1 | 10 | 09/15/2001 |
| Like others, i have had the ignition coil replaced. this happened after the warranty expired, of course. i have also had electrical problems with the windows (regulator and motor) for all of them. now, my check engine light is flashing and the car is sputtering. i know the secondary air intake valve needs replacing but it did not cause problems. now i'm wondering if something new is wrong??? also, i was having problems with losing coolant and had to continuously replace antifreeze. after fixing what i thought was a small leak the entire system will not produce cool air! this car has been nothing but problems and vw should look into all of these complaints. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 08/18/1999 | 3 | 05/11/1998 | |
| Continual problems with the rear end noise, heat shield loose and muffler center clamp loose, however after repairs noise persisted. *mjs | |||