Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - OTHER - LABELS
03V156000VOLKSWAGEN OF AMERICA,INCfrom 08/01/1997 to 10/31/1998V (Vehicle)981109/29/2003MFRVOLKSWAGEN OF AMERICA, INC04/23/200304/24/2003571110
Defect SummaryCertain passenger vehicles equipped with 2.8l vr6 engines fail to comply with the requirements of federal motor vehicle safety standard no. 110,
Consequence SummaryUnder inflated tires can affect vehicle handling, and driving with substantialy under inflated tires puts the consumer at a risk for a crash.
Corrective SummaryOwners will be provided with corrected labels, or a dealer can install the label if the owner wishes. owner notification began september 29, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact vw at 1-800-893-5298.
NotesVw recall no. wp.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
980306/24/1998601874Subject on radio code retrieval procedures. *yc08/28/1998
980206/16/1998601518Information on installing any aftermarket radio. *yc08/06/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
12/17/201047000
 Tl- the contact 1998 volkswagen jetta. while driving approximately 15 mph the vehicle hit a pot hole and sustained a flat tire. the contact pulled over to the side to replace the tire with the replacement tire when the jack broke. the dealer was contacted and referred the contact to the manufacturer. the manufacturer was contacted and stated the jack was not covered under warranty and it would be the contact responsibility to replace it. the jack was not repaired. the approximate failure mileage was 47,000. ds
EQUIPMENT - ELECTRICAL
02/18/19991
 While traveling 65mph depressed cigarette lighter and it had popped out of socket under passenger's seat & floor mat caught fire. *ak
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
05/02/2002106/01/2098
 Air conditioner compressor failed with only 45000, i have had a number of jetta owners complain about the same defect. the cost estimated at volkswagen was 1600 dollars. *ak
04/26/2000104/01/1998
 Continual problems, some undiagnosed. unsympathetic dealership. reoccuring problems. most problems occurring after lease/warranty were up. too many problems for a car that is only about 2 and a half years old. dealership unable to diagnose why brake light is on, a/c not working, engine not starting although starter was replaced, or why engine began smoking. all the problems appear related. they all occur at the same time.the car is unsafe and i am afraid to drive it now because no one can figure out what is wrong with it.*ak
06/01/1998
 The car has a reocurring problem with a mildew smell in the a/c system. the dealer has sprayed disinfectant in the vents and was going to disassemble and clean the unit. the regional vw rep. had said that spraying was all they were going to do. however, there is a flyer at the dealer, published by vw offering an optional service to acrylic coat the exaporator. i feel that vw knows this is a problem, and while i am under warrantee, i feel it should be done free of charge to me. vw does not agree. i am also concerned that there may be a problem existing with bacteria laden water (legionaires disease, etc). i have already been treated for a fungal infection on my torso that came out of nowhere. i am not sure if that is related or not, but i have never had any type of skin problems in my 36 years. the smell is horrible, and i don't think a new car should have this kind of problem.. thank you in advance
106/01/1998
 Air conditioner pipe exploded.
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
06/24/1999106/01/1998
 Volume uncontrollable; volume blasts or reduces at will; severe audible shock. nlm
08/01/1998
 Cd player failure.
EQUIPMENT - MECHANICAL - CARRIER/RACK
02/16/1998212/31/1997
 The ski racks installed by a dealer came off the vehicle with the snow boards caused severe damage. yh