Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 06/11/2006 | 156000 | 1 | 06/25/1998 |
| Dt*: the contact stated the left rear wheel detached from the vehicle, crossed the highway and hit another vehicle. the other vehicle sustained minor body damage. a police report was filed. this occurred while driving 35 mph without warning. the vehicle was pulled to the side of the highway. the vehicle was then towed to an independent repair shop. the mechanic was unable to duplicate the problem; however the left rear wheel assembly, brakes, rim and tire were replaced. the manufacturer was not alerted.*ak updated 7/13/2006 - the bearing on the left rear wheel was loose and worn. *nm | |||
| 09/15/2000 | 2 | 06/01/2000 | |
| Orleans model wheels have failed twice. wheels appear to be soft and easily deformed. wheels crack after bending which results in a flat tire. volkswagen has taken the orleans wheel off of the parts list so that replacement wheels are not available. local parts clerk has advised that a high failure rate and replacement activity were occurring prior to the vw germany decision to no longer supply the wheels. the wheels were optional on the 97 passat and the 98 jetta and golf. since owners have been abandoned without spares for some reason, they are required to replace all four wheels at their own expense as the wheels fail. wheels. *ak | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 03/30/2005 | 101612 | 2 | 08/15/1998 |
| Tl*the contact owns a 1998 volkswagen jetta. while driving 25 mph, the abs warning light illuminated and the passenger side rear wheel disengaged. the vehicle was towed to the dealer and they stated that the wheel bearing separated. they replaced the wheel bearings, spindles, speed sensor, ring, and drum. approximately two years later, while driving 55-60 mph, the passenger side rear wheel disengaged. the vehicle was towed to the contact's residence. the dealer stated that the wheel bearings failed. as of august 21, 2007, the failure has not been repaired. the contact also stated that the windows would not roll up or down. the dealer stated that the window regulators failed and that there was a recall on previous models. the nhtsa campaign id and powertrain were unavailable. the current mileage was 138,022 and failure mileage was 101,612. | |||
| 08/13/2003 | 0 | 2 | 04/20/1998 |
| The locking lug nuts end pieces on my 98 jetta broke off on routine tire rotations. the dealer was initially unable to remove the lugnuts until he removed the whole wheel assy and welded tools onto the lugnuts. i have the welded-on tools with the lugnuts - total cost was 600.00. if this happened while travelling i would have been in trouble to just change a tire. why was there no recall? the dealers in germany said they recalled the german models because of this problem. *ak | |||
| 09/04/2003 | 1 | ||
| While driving at 60 mph and without any warning right rear wheel lugs:nuts came off, causing consumer to lose control. dealer stated that wheel bearing went bad. *ak | |||