Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
02V026000VOLKSWAGEN OF AMERICA,INCfrom 08/01/1996 to 11/30/1998V (Vehicle)48728406/13/2003ODIVOLKSWAGEN OF AMERICA, INC01/25/200201/26/2002
Defect SummaryOn some passenger vehicles, the fuel tank filler neck can suffer abrasion damage if the rear tire goes flat and the vehicle is driven until the tire disintegrates.
Consequence SummaryFuel leakage can occur increasing the risk of a fire.
Corrective SummaryDealers will fit passat vehicles with a new wheel house liner that will better protect the car's filler neck. jetta vehicles will be fitted with a different metal shield designed to enhance abrasion protection in the event of tire disintegration. owner notification began june 13, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volkswagen at 1-800-822-8987.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
20000203/15/2000612477Information regarding the installation of the grounding strap during replacement of the fuel tank. *mjs06/08/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, DIESEL
03/01/2001400003
 Driver noticed fluid leaking from underneath the vehicle. it was taken to the dealer for inspection, and mechanic determined that the diesel pump needed to be replaced, and replaced it three times. however, the problem recurred. *ak
FUEL SYSTEM, GASOLINE
06/08/2011160000
 1999.5 volkswagen jetta gls vr6, always getting dtc codes of p1117, p0140, p1198, p1472, p1435, p0102, p0343, p1421.. that always says about open or short circuit conditions and poor electrical connections, and short to grounds for electrical, which is all electrical problems, if you search online them codes you will see numerous people with the same problems, and as well as alot of us have to buy the parts that is listed and problems still aren't fixed, which tells us its an electrical issue, not issues with the parts, which causes our #43 fuse blow alot, and alot of hesitation and stalling, i cant even turn around a corner or to get off the highway without stalling, please fix these problems, its happening to way to many of us and it is also an safety issue
FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM
03/09/2001405/01/2099
 Intake manifold pluggs up with a build up of carbon and oil sludge to the point where car cannot safely reach freeway speeds to merge onto freeway. vw has paid for the repair once at 40000 miles after i complained of the 1600.00 repair bill. since then i have had to have it repaired 3 more times at my exspence. it is now needs to be done again as i cannot reach safe speeds to safly merge onto freeways and am scared of being hit from rear. the problems is from egr gases and ccv oil mist mixing at the beginning of the intake manifold which creates sludge that builds up and plugs up the air flow to the cyls.*ak
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
07/11/2001105/01/1999
 Vehicle would run out of fuel, while gas gauge would register a 1/4 tank of fuel left. problem was due to a defect in fuel sending unit. dealer was notified, and repairs were made at consumer's cost. asking nhtsa to look into this problem. *ak consumer is requesting reimbursement for replacement costs of the sending unit. *slc
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
05/13/2001102/01/1999
 This is not an isolated problem. the relay 109 has been brought to vw's attention several times. they have issued a tech tip on their website to dealers. my dealer replaced the wrong part and charged me for it. now i have to wait for them to test it before they refund my money. this happened to me several times on the highway, in traffic. when you are stalled in the middle lane on a road and you see cars coming you hope they see you and don't run through the back of you. this is a serious problem and vw is ignoring it. in regards to the fuel injection, they are going through these too. the tdi engine is getting clogged (they don't kow why) and cause the fuel injector to fail. my dealership has had mine for a week. part is on back order. vw is not responsive.*ak
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
01/07/200111/01/1998
 Engine transmission light failed after 3 months, both windows have fallen down into door, front bumper has been torn off, antena and other plastic objects around car have fallen off,abs system light is on again, cover for gas tank will not open (i had to pry it open), cup holders and mirror covers have broken, inside of car started to bubble after 6 months, because of the plastic. all the service department in san antonio could say was that i did not know how to manage car. i didn't know i had to take a class in opening the gas cover. oddly enough, most of these things started to break after my two year warranty expired. all they had to say was that when it rains it pours. i would never recommend this car to anyone
 Fuel is leaking into the passenger compartment. the dealer has isnpected the vehicle . manufacturer has been notified. *ak
 Fuel is leaking from the fuel tank. the dealer has inspected vehicle. *ak
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
04/01/20051
 Complaint regarding recall work appointment. ***no answer required***. *mr the consumer was told the work would be completed, however the dealer called the consumer and told him there were no more parts available. the cigarette lighter did not work. *jb
04/12/200398433
 Major gas leak on recently purchased (used) 1999 volkswagen jetta, also needed repair to left front shock tower, causes and reasons for need of repair unknown. *nlm
 Consumer called complaining about having problems with the the electrical windows. which it causes the windows not to open or close. dealer was contacted and stated that it was design problem. ts
FUEL SYSTEM, OTHER
07/11/2001105/01/1999
 Vehicle would run out of fuel, while gas gauge would register a 1/4 tank of fuel left. problem was due to a defect in fuel sending unit. dealer was notified, and repairs were made at consumer's cost. asking nhtsa to look into this problem. *ak consumer is requesting reimbursement for replacement costs of the sending unit. *slc
 Gas gauge failed to register correct amount of fuel. taken vehicle to dealer & informed by mechanic a new instrument panel needed to be ordered. mechanic ordered part & contacted owner. after arriving, parts were not available for repairs. *ak