Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
01/07/200570000311/06/2000
 Three out of four door lock alarm sensors went bad within the last year and a half at about the same time whereas while the door was open, the car alarm would sound. the system functions so that if keyless entry is used and computer does not sense doors are open, the vehicle will relock after an allotted time. the vehicle should (and used to) disable the alarm as soon as any of the doors opened. the alarm goes off after the allotted time to lock the car again, even with door open (except for driver's side). this proves incredibly inconvenient while putting sleeping baby back into car seat. have had two back doors repaired at about $400 per door. front passenger door not repaired as vw service computer refuses to see issue with sensor. regardless, alarm sounds while door is open. also, lock sensor in truck failed with similar results. replaced at $75. when inquired whether alarm could be disabled, was told it is tied into electrical system and would lose functionality of horn and other systems. *jb
6
 The windshield wipers were intermittent. the dealer stated the wipers were incompatible. the wipers did not work in cold weather and did not have the proper speed in warm weather. the driver side window had fallen down into the door, the locking mechanism had malfunctioned and was replaced, the metal triangle pieces on the doors had been replaced, the cruise control never worked from purchase, and the front brakes had to be replaced. the consumer would like to know if there was a recall on the wipers. (no recall for wipers) mr scc *jb
LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK
01/07/200570000311/06/2000
 Three out of four door lock alarm sensors went bad within the last year and a half at about the same time whereas while the door was open, the car alarm would sound. the system functions so that if keyless entry is used and computer does not sense doors are open, the vehicle will relock after an allotted time. the vehicle should (and used to) disable the alarm as soon as any of the doors opened. the alarm goes off after the allotted time to lock the car again, even with door open (except for driver's side). this proves incredibly inconvenient while putting sleeping baby back into car seat. have had two back doors repaired at about $400 per door. front passenger door not repaired as vw service computer refuses to see issue with sensor. regardless, alarm sounds while door is open. also, lock sensor in truck failed with similar results. replaced at $75. when inquired whether alarm could be disabled, was told it is tied into electrical system and would lose functionality of horn and other systems. *jb