Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 0001 | 01/28/2000 | 610177 | Concerns with transmission in limp mode with no malfunction indicator lamp illuminated. *tt | 04/19/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 06/04/2003 | 65000 | 1 | |
| 1999 volkswagen jetta experiencing transmission problems.*mr when the gear selector was placed in reverse, the reverse synchro failed and as a result the vehicle had no reverse gear. when the vehicle was purchased the consumer was told that the vehicle had a 10 year/100,000 warranty, but when the consumer notified the dealer of the failure the dealer refused to make the repairs under warranty. *nlm *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 01/30/2003 | |||
| While driving the vehicle would accelerate making it hard to gain control. dealer has been notified. ph | |||
| 03/05/2001 | |||
| Transmission computer system automatically throws into 3rd gear.*ak | |||
| 10/01/2001 | 1 | 05/01/1999 | |
| The windshield cracked although there was no apparent cause- dealer replaced. fuel filler door would not operate- dealer charged $13 to open the door so that it could be fueled and provided an estinate of repair for $100+. transmission does not engauge properly. especially from stop signs when the car is cold. the delay causes the engine to rev and the car to start with a jerk after several seconds. there is also a similar problem when the car shifts from 1st to 2nd. this problem is intermittent which adds to the frustration and danger that this problem is causing. the dealer has offered to check the problem for a fee of $69 although the car is well within the power train coverage that vw promised when they sold the car. | |||
| 06/20/2001 | 1 | 11/01/2000 | |
| We bagan experiencing problems with the transmission in this car within weeks after buying it, it was shifting out to hard and slipping. we took the car to crown volgswagen in birmingham, al in april 2001 we were not satisfied and then took the car to quality volgswagen in tuscaloosa, al where they replaced the transmission. the car ddrove normal for about one month then we began noticing the same problems again with the transmission. on 06-24-2001 the transmission failed again only going into drive and no other gears. also on may 11, 2001 the rear windshield exploded and cracked for no apparent reason we had to pay for replacing it. also on 06-20-2001 the water/fluid light began flashing on the dashboard we also had this fixed. we would desperately like to hear from you concerning this complaint. any information you can offer us would be greatly appreciated. thank you - martha pare. *ak | |||
| 05/20/2001 | 2 | 01/19/1999 | |
| Automatic transmission failed to engage into fourth gear while traveling on highway, and will kick out of fourth gear into third gear while driving. dealership has examined vehicle ,and performed problem reoccurred two days later. *ak the dealer replaced the sensor first and later on added a parallel cable. *yh | |||
| While driving at highway speeds vehicle loses power and will not shift into gears, cause unknown. please give any further details.*ak | |||
| 04/23/2001 | 1 | 04/06/2001 | |
| When shifting gear into reverse and stepped on brakes to stop vehicle , and then put it in drive, vehicle roared up, and there was a delay in shifting from reverse into drive. dealership was notified by consumer.*ak when gear was shifted from reverse to drive, the vehicle rolls back about 2 feet before moving forward. the consumer's internet research result indicated that other consumers of this make of vehicle had the same problem. *yh | |||
| 01/22/2001 | 1 | 04/14/1999 | |
| Vehicle runs out of oil every 1500 miles, and the transmission is very jerky. *ak windshield wipers were streaking because wipers were separating. instrument panel cup holder loose on tight side. the stick shift vibrates in 3rd gear due to selector shaft failure. *yh | |||
| 07/25/2000 | 2 | 03/01/1999 | |
| Dealer and manufacturer has, in essence said, there is nothing further we can do for you you simply got stuck wit 2 bad transmissions. just live with it and hopfully you and no one else will get seriously injured. nice car company! last vw i can tell you that!! *ak | |||
| 07/25/2000 | 2 | 03/01/1999 | |
| Both dealer and manufacturer has, in essence, told me to just simply go away you got stuck with 2 bad transmissions and there is nothing further we can do for you. live with the problem and hopefully no one will be injured. nice car company. last vw i can promise you that!!*ak | |||
| 01/01/1999 | 1 | 02/01/1999 | |
| While switching gears from reverse into drive, vehicle hesitates for about 5- 10 seconds, which may cause a crash. dealer cannot determine the cause of the problem. *ak | |||
| 08/01/1999 | 06/01/1999 | ||
| Vehicle burns oil (doing so for 9 mos now), dealer has been running test on car for 4 mos. said may have to replace engine. air bag light on first day owning, told to wait 2wks for an appt at which was told car unsafe to drive. transmission difficult to shift/acceleration (making turns, entering highways, etc.) | |||
| 04/11/2000 | 0 | ||
| While driving at about any speed vehicle suddenly accelerated out of control without prior warning. also, transmission shifted gear roughly. *ak | |||
| 01/11/2000 | 4 | ||
| Possible treansmission failure has resulted in the vehicle going into a mode where it remains in 3rd gear and will not go into over-drive. the rpm's also become sporadic. nlm | |||
| 07/15/1999 | 4 | 06/01/1999 | |
| Transmission still has problems that have not been fixed since they began. *ak | |||
| 02/01/2000 | 05/01/1999 | ||
| Vehicle rolls forward when on the slightest grade when put in reverse, it takes 3-5 seconds to engage and even after it engages it will roll forward. i almost hit a mother and child walking infront of the car when in a parking space, the second time the vehicle plunged into a pole causing damage to the vehicle. *ak | |||
| 05/01/1999 | |||
| When vehicle is placed on an incline or when the surface is not leveled, and when placing vehicle in reverse, vehicle will roll about 2-3 feet. consumer has contacted the dealer and manufacturer, problem repaired. *ak.et. | |||
| 10/10/1999 | |||
| Vehicle has excessive engine oil consumption and loss of cooling at the same rate, which could cause engine failure/fire and air pollution. owner has contacted dealership two times about the problem. also, gear selection and engagement of the transmission are slow to respond to input. dealer says that these problems are normal. *ml | |||
| When driving 35-40 mph up a hill the vehicle will not accelerate, it will downshift on flat surface. please give any further details. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 08/04/2004 | 69200 | 7 | 08/19/2003 |
| The car will turn on, but when i press on the brakes and try to take the car out of park it will not move, and the epc light comes on. *ak | |||
| 05/22/2004 | 69950 | 1 | 07/02/1999 |
| The cars transmission did not lock in the park position and rolled in the curb just missing another car. the automatic transmission safety(for the park position) lock failed and will not allow me to place the car in park. *mr | |||
| 08/08/2000 | 3 | 02/01/1999 | |
| The safety feature keeps car from being shifted out of park. third time for repair. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 03/11/1999 | |||
| Engine head gasket blew out, spark plugs melted. head gasket and spark plugs had to be replaced by the dealership. also, front axle was bent. when consumer drove at approximately 50 mph vehicle would shake . *ak | |||
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||
| 11/14/2002 | 8 | 07/03/1999 | |
| Brake light switch replaced because cel illuminated indicating a failure of same. after some testing, it became apparent that the brake lights were not illuminating approximately 9 out of 10 times that the brakes were applied. at approximately the same time, the right turn signal began arcing. replaced the right front signal bulb due to carbon buildup on the bulb. also replaced the turn signal relay. right outer cv boot was found to be leaking grease on 5/22/2002 and again on 4/29/2003; in both cases it was replaced. battery died on 3/10/2003. on 7/9/2002, the center rear seat belt became stuck in its retractor and would not release. seat belt assembly was replaced. on 10/1/2001, the driver's front window regulator was replaced after the window fell into the door without warning. *jb | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 09/08/2003 | 68299 | 1 | 03/28/2003 |
| Pin in transmission coming out, causing leak, replaced transmission/clutch disk, pressure plate and throwout bearings. vw honor warranty because i was second owner. original warranty 100,000 or 5yrs. dealer stated they never saw a pin worked its way out that way. they thought vw should have covered problem. milleage at time 68,299 . *ak | |||
| 03/24/2003 | 70339 | 1 | 08/18/1998 |
| I have a 1999 volkswagen jetta. on march 24, 2003 monday morning i was driving with in the city in san ramon, ca and suddenly with a noise my car stopped. my engine won't start at all after that and in the end i had to call aaa to tow my car. aaa towed my car to the nearest auto center, where after the complete inspection bob auto tech told me that the crank shaft of my car was broken. i was shocked and surprised to hear that, and i could not believe that. my car is only 4 years old, and has always been taken care of by me by regular servicing and oil change and always at vw authorized dealerships/workshops. i ended up paying up bills worth $3194.82 from my pocket as it was not covered by the insurance also. i would kindly request you to look into the matter and help me with my distress and financial pain. *nlm | |||
| 06/18/2002 | 1 | ||
| The transmission failed and was replaced. *yh *cb | |||
| 01/22/2001 | 1 | 04/14/1999 | |
| Vehicle runs out of oil every 1500 miles, and the transmission is very jerky. *ak windshield wipers were streaking because wipers were separating. instrument panel cup holder loose on tight side. the stick shift vibrates in 3rd gear due to selector shaft failure. *yh | |||