Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 0101 | 06/12/2001 | 621613 | Subject regarding latch system lower anchors and tethers for children, installing / retrofitting. *tt | 09/27/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 01/09/2009 | 108000 | 1 | |
| Recently my 1999 vw jetta passenger's seat back caught fire, burning from insider the seat back, the seat and my husband's winter coat (i have pictures i can send) while we were driving in a snow storm down i-93. the vw dealers i went to see, let alone my call to vw north america, were asked to provide a replacement seat, to check the electrical connections, etc. the response was almost uniform as to nothing they could do, never seen this before, not within warranty, etc. now my insurance company is asking for $500 deductible for me to pay for this replacement! my insurance guy and the head of service at wellesley vw both said in all their years, they have never seen anything this bad. but what really gets my goat is that the fire was a serious, life-threatening hazard; there are many cases the internet of jettas | |||
| 01/03/2009 | 140000 | ||
| Tl*the contact owns a 1999 volkswagen jetta. the contact has heated seats in his vehicle. the heating elements in the seats became so hot that they burned through the seat to his jacket. the dealer stated that there was no recall for the failure and the vehicle had too many miles on it for them to assist. the failure mileage was 140,000. | |||
| 01/19/2009 | 106000 | 1 | |
| In our 1999 jetta, our passenger seat warmer caught on fire, and burned through my husband's jacket. i reported to volkswagen of america and they said as it was an old car and there was never a recall, they can't help me. i read on many internet sites that this is a problem. i have owned vws since 1986, consider myself brand-loyal but now very upset. we could have had a major fire and no one is caring about this as the car is 10 years old. *tr | |||
| 08/01/1999 | |||
| No summary | |||
| 12/12/1999 | 12/16/1998 | ||
| When coming to stop seat on passenger's side moved forward about 1/2 inch. problem has been reported to the dealership. dealer stated that it was okay for the seat to move a little when stopping. *ak *ml | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 12/11/2006 | 90000 | 400 | 05/18/1999 |
| The driver side seat heater will not turn off. while the knob that controls the seat heater is set at 0 (off), the seat heater remains on. the problem began over a year ago with it just being warm, but it is getting progressively hotter. it is getting so hot that the leather seat is burning and turning black and brown. vw has had recalls on similar models for the same problem, but will not fix my car under similar recalls. *nm | |||
| 04/12/2004 | 1 | 04/01/2000 | |
| Dt: consumer states the front driver's seat caught on fire. the local service dealer did not know what caused the fire. the consumer states there is a recall on 2002 model regarding the same issue. *tt | |||