Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE - FRAME AND MEMBERS
99V022000VOLKSWAGEN OF AMERICA,INCfrom 09/01/1998 to 01/31/1999V (Vehicle)3625802/15/1999ODIVOLKSWAGEN OF AMERICA, INC02/05/199902/08/1999
Defect SummaryVehicle description: passenger vehicles. the sound absorbing mat attached to the inside of the b-pillar side trim panel could have been improperly installed. surface and edges of the mat could have been damaged during the assembly process. it could ignite when exposed to the exhaust gas of the seat belt pre-tensioner igniter in the event of a severe front or side collision.
Consequence SummaryThis could result in a fire.
Corrective SummaryDealers will remove the matting materials from inside the b-pillar on both sides of the vehicle.
NotesOwner notification began february 15, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact vwoa at 1-877-270-4178.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
99V251000VOLKSWAGEN OF AMERICA,INCfrom 01/17/1999 to 07/10/1999V (Vehicle)6707603/15/2000OVSCVOLKSWAGEN OF AMERICA, INC09/17/199909/28/1999571201
Defect SummaryVehicle description: passenger vehicles. some of these vehicles do not comply with the head injury criterion requirements of fmvss no. 201, occupant protection in interior impact. the upper retainer clip near the bp1 impact location is designed to break when impacted by the head form. in some cases, the material of the trim part may be more impact resistant as a result of variations in the molding process.
Consequence SummaryThis condition could prevent the clip from breaking on impact and result in less deformation in the impacted area and a higher decleration of the head form, increasing the risk of personal injury in the event of a crash.
Corrective SummaryDealers will remove the trim cover from each of the b pillars and install a new cover.
NotesVw recall no. um. owner notification began march 15, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volkswagen at 1-800-822-8987.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
040205/10/200410007885Driver and passenger door window regulator repairing. *mj additional information regarding door window, separates from window regulator clamps. *tt07/14/2004
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
201583108/28/200810026848Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe12/29/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
05/26/2009113000
 Tl*the contact owns a 1999 volkswagen jetta. the contact stated that whenever it rained, heavy amounts of water leaked into the vehicle. the vehicle was taken to an authorized dealership but was not repaired. the contact called the manufacturer and was told that they could not speak on the failure due to a pending lawsuit. the failure mileage was approximately 113,000 and the current mileage was unavailable.
01/01/20041
 Vw jetta's (1999 and later): drain system originating at sunroof has a design defect that results in water backing up into the interior of the car. in severe storms, the car will become inundated with water. *nm
06/01/200420000102/13/2002
 When it rained the floor of the vehicle became wet. the owner took the vehicle to the dealer. they fixed it and told the owner there was no guarantee that the repair would resolve the problem. *jb the vehicle was returned to the dealer because the floorboard continued to get wet when it rained. the dealer has not provided a permanent solution. *nm
03/16/20031306/01/1999
 Vehicle experienced several recalls/ and several problems: dome light, vanity mirrors, emissions problems, etc... *mr the consumer experienced the following problems with: the interior dome lights, interior trim had come loose on the passenger side, the passenger vanity mirror light did not shut off, the cup holder was jammed and had broken, the driver window sounded as if air was coming in the vehicle, the glove compartment hinges had broken, the air bag light would come on when the radio was turned off, the sensors never seemed to work, the oil dipstick had given abnormal readings(showing low when oil was just changed), the lean oxygen sensor was replaced, the check engine light was intermittent but stayed on, and the catalytic converter was replaced due to noise which ended after the repair(the check engine light had come back on). *scc *jb
07/27/2000104/22/2000
 While driving in a parking lot the right front fender liner fell off causing the consumer to run over it, during repair of the fender liner it was noted that both front grills were missing. nlm
STRUCTURE - BODY
01/25/19991
 The center console is broken. yh
STRUCTURE - BODY - BUMPERS
12/20/20061
 Front bumper too low, gets caught and detaches from body of car. *tr
08/14/2004407/18/2003
 Front bumper is way too low and scraps and gets caught on curbs. this can result in the whole front bumper coming off. the first time this happened the local dealership replaced it for free. now they just say watch how you park. the trouble is, you cant's tell when you drive over a curb, only when backing out, does the bumper catch and pull off. this is a defect the manufacturer should fix, especially since i know my car was manufactured in mexico. *tr
12/18/19991000111/23/1999
 When parking against a concrete parking stop, if you pull the front tires all the way to the stop when you back out you just about pull the entire bumper off. this happened only a couple months after we bought the car. we pulled into the parking spot not thinking anything of it. we owned similar sized cars before. the grillwork pops out and snaps back in. we lost two of the three pieces of grillwork from not realizing that they do come out when you simply park your car. the first i mentioned the incident to the service tech he said i guess they don't have those parking stops in germany. the second time i mentioned it the service tech said you have to remember this is a compact car and you don't have to pull all the way in. i believe the newer jetta models have more clearance than the troubled jettas do.we have somewhat gotten used to not pulling in so far but not all the time. we also refuse to get it repaired at our expense. *ak
01/01/199900
 Paint on rear bumper of 1999 vw jetta's chip & peel off on most vehicles. reduces the resale value & appearance of the vehicle. *la
01/07/200111/01/1998
 Engine transmission light failed after 3 months, both windows have fallen down into door, front bumper has been torn off, antena and other plastic objects around car have fallen off,abs system light is on again, cover for gas tank will not open (i had to pry it open), cup holders and mirror covers have broken, inside of car started to bubble after 6 months, because of the plastic. all the service department in san antonio could say was that i did not know how to manage car. i didn't know i had to take a class in opening the gas cover. oddly enough, most of these things started to break after my two year warranty expired. all they had to say was that when it rains it pours. i would never recommend this car to anyone
08/14/2001303/01/1999
 Regardless where i park, home,work, grocery stores, the concrete parking stops rip off the bumper and the assembly that holds the wheel wells together. the front grill pieces also pop out. who is not meeting the standards here the people installing parking bumpers or the manufacturer of the car?
04/01/20010
 Front bumper is too low and standard. right side/ left side contrete grill will take front bumper off completely. *ak
01/28/2001104/01/2000
 Bumper pulled loose (almost completely off) from mounting by cement parking space stopper while backing out of parking space.*ak
09/22/2000107/01/1999
 While on vacation and pulling into a parking lot the front right hand side of the bumper came off of the one screw that was holding it into place and the brackets came out making it unsecure. the bumper lay on the ground as i proceeded into the parking lot, scratching on the asphalt as i had to pull in to avoid a potential accident. went to a local auto body shop where the man who temporarily fixed the bumper told me that vw's have unsecure front and rear bumpers, and that this happens all the time.*ak
06/01/1999405/01/1999
 Front bumper separates from the vehicle when it touches a parking stop at low speed. dealership personnel acknowledge that this has happened to many people but gave us no warning when we purchased the vehicle. the body shop we took it too, carriage auto body in margate, fl, believes the bumper is not manufactured and installed correctly and that it is not the fault of the driver.
03/20/1999502/01/1999
 No summary listed for above vehicle. *ak
STRUCTURE - BODY - DOOR
08/09/2002
 With key in ignition consumer stepped out of car and door automatically locked.*ak
05/30/2000106/01/1999
 No summary listed for abov evehicle. *ak
08/01/1999
 No summary
01/25/19991
 Power door locks failed. yh
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
07/09/2004604/23/1999
 Upon starting vehicle the consumer noticed that the engine ran for a few seconds then stalled. *ak the consumer was told that nothing was wrong with the vehicle. the problem was ongoing. a too rich code, and the purge valve was replaced. the repair attempts for the vacuum leaks, oxygen sensors, the rich running of the engine, mass air flow sensor and connector. the consumer was informed that the part was out of stock. there was a vacuum leak and the intake boot had come off, the door hinges were loose, and noise had come from the starter motor due to an internal short. *sc
6
 The windshield wipers were intermittent. the dealer stated the wipers were incompatible. the wipers did not work in cold weather and did not have the proper speed in warm weather. the driver side window had fallen down into the door, the locking mechanism had malfunctioned and was replaced, the metal triangle pieces on the doors had been replaced, the cruise control never worked from purchase, and the front brakes had to be replaced. the consumer would like to know if there was a recall on the wipers. (no recall for wipers) mr scc *jb
STRUCTURE - BODY - ROOF AND PILLARS
10/14/20051173922
 Tl* - the contact owns a 1999 volkswagen jetta. the contact stated that there were two safety recalls 06v183000 and 99v251000. , one recall was for the brake lamp switch assemble and the other was for the b pillar mounting clips. the contact stated that the vehicle was in a crash while going 40 mph the person that hit the contact's vehicle said that he hit him because the brake lights did not turn on, and then he fled the seen. the contact stated that a police report was taken, and a complaint made to the insurance company. the contact was not sure if he got a ticket or not for not having brake lights. the contact stated that he was coming off of the expressway at 40 mph, the weather was clear, and the incident took place in daylight. the contact had to pay for the repairs. the contact had been pulled over by the police before because of the brake lights. the contact stated that he switched the bulbs and thought everything was alright. the contact's complaint was that he received a safety recall months later on the brake lamp switch after he paid for everything. the contact will be able to get the police report and an insurance report. the failure and current mileage were both 117392.*ak