Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 04/07/2001 | 07/01/1999 | ||
| At 30000 miles steering wheel shakes when applying brakes.asked dealer to check on alighment problems. dealer no alignment needed, but brakes were worn down 50% & also needed new rotors. dealer insisted car okay to drive and advised to come back. 35000 service to have new brakes and rotors installed, aprox. $600. after service, i drove home about 50 miles and problem got worse, including a loud rumbling noise. i called dealer, and they referred me to a dealer closer to my home, 3 days and 300 miles later, 2nd dealer asked how many times i had changed the brakes, because i now, needed rotors, and worse, all my tires were cupped. i also needed a whole new set of tires...i asked 2nd dealer if it was safe to drive my car. they said it was ok to drive, but recommended changing brakes, rotors and tires @ a cost of $1,100. dealer also explained that the lack of rotating a balancing tires could have contributed to the uneven wear (aka: cupped tires). i was also told that the loud rumbling noise, would eventually go away, since the tires had been rotated. the 2nd dealer invoiced the 1st dealer for this service charge. 3 days later, i went to goodyear tire shop (for 3rd opinon) because i thought the tires may be defective. goodyear advised me that cupped tires result from uneven wear (usually recommend rotating & balancing tires every 10k mi.), if not, problems w/brakes & rotors. goodyear couldn't determine why the problem occurred @ only 30k mi. such a problem could occur at about 60k miles, but not rotors. goodyear balanced & rotated my tires & also discovered that the driver's side tire was rubbing against the wheelwell, causing a large gash in the wheelwell. in the interest of consumer protection, i seek your professional assistance in bringing a positive resolve to this matter. my car has spent a lot of time @ dealer service shop. volkswagen must be held accountable for bad craftsmanship & poor service advice. please help! | |||
| 08/01/1999 | |||
| Oil light came on 2000 miles after oilchange/burning or leaking excessive oil,and oil level low. passenger's window motor stopped working, resulting in window falling down,. also, engine revved high/ light switch on interior light fell off/ front right michelin tire blewout, and had to replace battery. dealer kept repairing problems. consumer contacted vw co, and was told they would get back to her, but never did. consumer felt vehicle was a lemon. please add additional information. *ak | |||
| 01/25/1999 | 1 | ||
| Vehicle pulls to the right due to improper tire rotation. yh | |||
| TIRES - TREAD/BELT | |||
| 05/13/2006 | 105146 | 1 | 05/12/2006 |
| My wife and i were driving on the highway going about 70 mph. i started to hear a strange noise and began to pull over. as i switched lanes there was a loud explosion and the front right portion of the car was scraping along the ground. i got the car to slow down and pulled over. when we got out to look what we saw amazed us. the entire steel belted radial had blown out of one section of the tire. it ripped through all the layers of the tire all at once. i feel very uneasy about the other 3 that remain. *nm | |||