Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 0201 | 03/04/2002 | 633842 | Fresh air blower motor, inoperative at ambient air temperatures near or below freezing. *tt | 09/24/2002 | |
| 800101 | 07/18/2001 | 622402 | Experiencing excessive noise and / or vibration originating from the fresh air blower motor assembly. *tt | 10/17/2001 | |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 0501 | 01/04/2006 | 0601 | 10018440 | Door window, separates from window regulator clamps. *jb | 12/22/2005 |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 0603 | 04/26/2006 | 10020720 | Door windows, may seperate from window regulator clamps. *kb | 01/03/2007 | |
| 0307 | 04/04/2003 | 10001570 | Driver and passenger door window regulator repairs. *tt | 06/06/2003 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 9904 | 10/22/1999 | 610161 | Subject pertaining to the sunroof sliding headliner, replacing slides. *tt | 04/19/2000 | |
| VISIBILITY - WINDSHIELD | |||||
| 9902 | 06/24/1999 | 9901 | 606632 | Important information regarding new vehicle windshield, rear and side glass, scratch, stress crack and distortion survey form. *tt | 08/30/1999 |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 2002419 | 05/24/2007 | 10021958 | Intermittent windshield wiper, wipes across windshield once then stops. *kb | 06/27/2007 | |
| 9903 | 06/17/1999 | 9902 | 605990 | Concerns with intermittent windshield wiper, wipes across windshield once then stops. *tt | 08/04/1999 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 07/18/2009 | 136000 | 1 | |
| Vw window fell off track in to bottom of the door. *tr | |||
| 10/01/2008 | 109000 | 1 | |
| Window regulator going bad. researched your site and found numerous complaints about this issue. just purchased car used and was unaware of problem and of course it is too late for any extended warranties. this problem should be reconciled regardless of timeframe. *tr | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 08/06/2004 | 1 | ||
| Consumer says that the rear driver side windows do not roll down. consumer contacted the dealership. *ak | |||
| 03/16/2003 | 13 | 06/01/1999 | |
| Vehicle experienced several recalls/ and several problems: dome light, vanity mirrors, emissions problems, etc... *mr the consumer experienced the following problems with: the interior dome lights, interior trim had come loose on the passenger side, the passenger vanity mirror light did not shut off, the cup holder was jammed and had broken, the driver window sounded as if air was coming in the vehicle, the glove compartment hinges had broken, the air bag light would come on when the radio was turned off, the sensors never seemed to work, the oil dipstick had given abnormal readings(showing low when oil was just changed), the lean oxygen sensor was replaced, the check engine light was intermittent but stayed on, and the catalytic converter was replaced due to noise which ended after the repair(the check engine light had come back on). *scc *jb | |||
| 6 | |||
| The windshield wipers were intermittent. the dealer stated the wipers were incompatible. the wipers did not work in cold weather and did not have the proper speed in warm weather. the driver side window had fallen down into the door, the locking mechanism had malfunctioned and was replaced, the metal triangle pieces on the doors had been replaced, the cruise control never worked from purchase, and the front brakes had to be replaced. the consumer would like to know if there was a recall on the wipers. (no recall for wipers) mr scc *jb | |||
| 06/11/2002 | |||
| Passenger's front window regulator that holds window in place failed, and caused window to slam down inside door panel. took vehicle to dealer, and they replaced regulator gear. please provide any further information.*ak | |||
| 02/23/2002 | 2 | 07/01/1999 | |
| Both driver and passenger side door windows keep falling off the tracks. dealer notified. *ak consumer adds that the window fell into the door while driving, causing the driver to shift attention while driving almost having an accident. *tt | |||
| Driver's side and passnger side windows have fallen down into door due to a faulty cable retractor. dealer is aware of problem. please provide further details.*ak | |||
| 04/01/1999 | |||
| Had window regulator replaced 3 times on drivers side and one time on passenger side with in a 22 month period. | |||
| While vehicle was parked without the ignition running rear window exploded, cause unknown. please give any further details. *ak | |||
| 4 | |||
| Engine check light stays on, indictating a defect. vehicle will stall while being driven, casuing a safety hazard. dealer cannot determine cause of defect. also, when slightly opening rear windows, vehicle will vibrate. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 03/06/2007 | 91650 | 1 | 05/28/1999 |
| I own a 1999.5 volkswagen jetta iv gls. there is a major problem with the window regulators and volkswagen refuses to recall them. they know there is a problem as they have issued a 7-year extended warranty on the part. i have had to get the regulator replaced on my front passenger side window twice, due to window falling into door. this was under extended warranty. however my front driver side window (which i hardly ever use) has fallen into the door. i am now outside of the extended warranty period and the dealership is trying to charge me $500 to replace the regulator. i should not have to spend $500 i do not have on a part that is known and well documented to be faulty. this defective part poses several dangerous possibilities. for example i am currently driving with plastic where the window should be to secure the car from weather and intruders. i can hardly see through it; this is very dangerous, it is a huge blind spot. if there is an attacker i can not shut the window. i can not secure the car. if the weather was bad driving would be difficult. sometimes the faulty regulators make the windows stuck closed. if there was a wreck someone could get trapped inside. please put pressure on volkswagen to do a full recall on this part. everyone who has a recent volkswagen has experienced the window regulator failure. it is irresponsible and negligent for volkswagen not to recall this. *jb | |||
| 12/11/2005 | 5 | 11/15/2000 | |
| In my 1999 volkswagen jetta, all four power windows have had to be replaced in the last 5 years and now another has broken and needs to be replaced. a very shoddy product from what used to be a great car company. i've bought three vw's but never again. shame on volkswagen! *jb | |||
| 09/23/2005 | 4 | 08/05/1998 | |
| Dt: the contact owns a 1999 jetta old body style. 4 door sedan with 2. 0 liter engine. the car was purchased in 1998. the car had the following problem; 4 windows fell down due to faulty window regulators and or holding clips. the contact took the vehicle to volkswagen service dealer, who offered an extended warranty. the extended warranty was offered 4 times .they repaired the windows 4 times. customer still has problems with vehicle. manufacturer has been contacted. *ak | |||
| 02/01/2005 | 86000 | 3 | 04/09/2002 |
| 1999, volkswagen, jetta wolfsburg edition. front and back passenger side power windows will not go down; back driver's side window fell down into door. passenger's side windows was stuck in the up position could represent a hazard should there be a wreck and the windows could not be let down. driver's side rear window fell down into the door was a security risk, not only for being able to secure the car, but from someone being able to enter the car while driving. volkswagen had a service order to repair the known defective mechanism in the late model 1999 cars and later, but it did not cover the early 1999 models, even though it was the same problem and defective parts. neither the dealer on lorain avenue in north olmsted cleveland, ohio nor volkswagen of america will repair the defect without charge to the consumer.*ak | |||
| 07/03/2004 | 3 | 07/08/1998 | |
| My 1999 vw jetta wolfsburg has major problems with the automatic window mechanisms. 3 of the 4 windows have failed for one reason or another. this is a faulty design, and vw will only cover the front 2 windows.*ak | |||
| 03/12/2003 | 80000 | 5 | |
| The window regulators have been replaced on 5 occasions. twice on the same two windows and now two different windows are defective. *jb | |||
| 08/03/2004 | 84000 | 4 | 04/10/2002 |
| Power window on drivers side will not go down due to bad regulator and possible motor. this is the 4th window to have this problem on this car. inoperable window, compromise the safety of any person(s) in vehicle. example:in case of fire they may not get out, example : in case of assault they may not be able to roll window up. *ak | |||
| 07/25/2004 | 63024 | 2 | 06/06/2004 |
| Window regulator on 1999 1/2 vw jetta broke twice, and dealer charged $87.00 for part that may last another 2,000miles. part should be recalled and fixed for good.*ak | |||
| 06/01/2004 | 117700 | 1 | 03/26/2004 |
| I was driving home from work. it was a nice day so i had the front windows open part way. when i hit the expressway, i decided to put the windows up. when i hit the switch for the passenger window, i heard the sound of plastic breaking. i looked over and saw the passenger window fall into the door. i drove home and removed the panel to find a couple of broken plastic clips in the bottom of the door. i have not contacted volkwagen yet, buy apparently this is an ongoing problem that volkswagen refuses to recall.*ak | |||
| 05/21/2004 | 1 | 01/20/1999 | |
| I own a 1999 volkswagen jetta. i have now had to replace the window regulator on 2 occasions. a quick survey of the internet shows that this is not an unusual repair.*ak | |||
| 10/15/2002 | 53000 | ||
| 2 days after we purchase the car a brake shoe braket came off and was rubbing the rear rotor. july, 3 windows went bad, 2 were the wiring and 1 was the motor. october the front wheel bearing needed replaced plus wheel alignment. september the exhuast broke off behind the catalytic converter i had it fixed myself. the exhuast had also broke off 6 months earlier in front of the muffler but i fixed it. one window that they fixed in july 2002 went bad again in june of 2003 and needed fixed. the rear brake on the same wheel that they fixed in january of 2001 has gone bad now. i'm done with this car. it's been in the shop more then i have ever had any car combined. thanks | |||
| 01/04/2004 | 1 | 10/12/1998 | |
| Both my passeger side window and the rear window of the passenger side does not work - i heard there was a recall but i can not find any information. *ak | |||
| 10/03/2003 | 72000 | 3 | 07/18/1999 |
| Power windows are winding down by themselves and happened twice (10/3/03-10/04/03). i go outside and all the windows are down. if someone steals my car , then vw will have to buy be another! *la | |||
| 08/08/2003 | 26000 | 8 | 04/23/1999 |
| Multiple problems: main complaint 1. failure of window regulator, driver and passenger side - several times on each side 2. the car is a 1999 and i have replaced the battery twice once in 2000 (blew up) and once recently (8/2003) and now starter motor and alternator are failing. sometimes the gas gauge works and sometimes it doesn't, sometimes the key lock/alarm works sometimes it doesn't and horn works intermittently - all problems since 2000. the car is known to lock/unlock itself. the fender liner and front grills fell off in 2000. the sunroof cover and the sunroof have both failed once. the gas tank cover failed twice. the front clutch dropped off the engine while driving at 24500 miles and the dealership did not work with me on expenses ($600 to fix). the vw symbol on all 4 tires have fallen off (only in place with adhesive).*ak | |||
| 07/20/2003 | 1 | ||
| Front passenger-side power window has fallen into the door and will not come up.*ak | |||
| 07/13/2003 | 2 | 03/01/1999 | |
| Regulator on driver's side window broke again. recently repaired cup holder fell apart again. car self-locks (locks me out of my car by itself) plus i paid for numerous other common problems listed by others. volkswagen never takes care if their known problems. consumers need to get together & file class action suits!!!! *ak | |||
| 11/14/2002 | 8 | 07/03/1999 | |
| Brake light switch replaced because cel illuminated indicating a failure of same. after some testing, it became apparent that the brake lights were not illuminating approximately 9 out of 10 times that the brakes were applied. at approximately the same time, the right turn signal began arcing. replaced the right front signal bulb due to carbon buildup on the bulb. also replaced the turn signal relay. right outer cv boot was found to be leaking grease on 5/22/2002 and again on 4/29/2003; in both cases it was replaced. battery died on 3/10/2003. on 7/9/2002, the center rear seat belt became stuck in its retractor and would not release. seat belt assembly was replaced. on 10/1/2001, the driver's front window regulator was replaced after the window fell into the door without warning. *jb | |||
| 07/16/2001 | 28500 | 2 | 09/28/1998 |
| Drivers side window (first front, then 1 week later rear) regulators failed. car was less than three years old at time. cost me almost $1,000 through the dealership to repair. *jb | |||
| 08/17/2002 | 1 | 05/01/2099 | |
| I heard a snapping noise when i raised window. when i tried to lower the windows, the driver's side front window fell in between the door & panel. i've been told by the dealership that this part is on national backorder and i may not be able to get one for six weeks.*ak | |||
| 08/08/2002 | 2 | 05/01/2099 | |
| While driving, i went to crack open my driver side power window. the entire window dropped into the door and broke inside the door. it happened very fast and made a fairly loud noise. when i called my vw dealer, they said that this is happening due to plastic window clips expanding and breaking with excessive heat. i live in the south and it's been very hot. they told me that there is a backorder for the replacement parts (now with aluminum wiindow clips), but that i could bring my car in and they would put it in the vw cue. i did so this morning. there were 8-10 vws with broken windows just in front of my car, with the exact same problem. this is only at one of two local dealers, and they both have as high of a volume/backorder. i am upset that they won't proactively replace other windows with the plastic clips. they report that the windows have to break before they'll pay for them. i am told that my extended warranty will cover the cost of replacement, but have no confirmatin of this yet. vw should do a national recall and fix all these windows for free. i will not buy another vw, and i'm hearing many people say this. this is not my first prototpye (happening across vws) problem since the 3.3 years i've owned the car. i've had a door seal fall completely off and have had major problems with bumper and curb clearance, causing me to have to have the entire front bumper and guard replaced ($500 for insurance deductible). the engine in the car seems to be fine, with the exception of the o2 sensor that had to be replaced at 1.5 years of ownership. i was told, but have no confirmation, that this sensor problem is also somewhat common with the newer vws. other than that laundry list, i love my car!*ak | |||
| 08/02/2002 | 1 | 06/01/2099 | |
| Power window was going down, heard snap and window never went back up. service center said it would be 5 days before they could get me in and they decided to duct tape my window so it would stay up. they said this is a common vw problem...somehting about a plastic regulator. nevr buy volkswagen. *ak | |||
| 06/13/2002 | 1 | 11/01/2099 | |
| Rear brakes were sqeualing for months. took into dealership 5 times and they could not duplicate noise. finally rear brakes went all together and had them replaced at another dealership. dealer said they should not have gone after just over 30,000 miles so volkswagen covered half of costs. one week later picked up car as i was driving home malfunction indication light came on. took into dealership again. all three oxygen sensors had blown. day after picking up from dealership passenger window fell into door and is currently back in being fixed. i know these are all common problems with 1999 jetta. vw was somewhat helpful on cost but will do nothing now because they have already been too kind. this car is dangerous and i do not feel comfortable driving it anymore. now i have to cover the cost of an early lease termination for fear of injury or more $ for damage repairs.*ak | |||
| 07/15/2001 | |||
| Since 14,000 miles driver's side window has come off the track on two occasions, and both rear side windows came off the track one time each. problem are still occurring. dealer and manufacturer were notified. feel free to provide any further information.*ak | |||
| 07/01/2002 | 4 | 03/01/2099 | |
| This is a known problem by volkswagen. this is the 4th time my window regulator has broken. the last time i spoke with vw and they said they acknowledge there is a problem. the last time my window fell, i was in a parking lot and a crazy person came running towards my car yelling the the police were going to get him. as i quickly tried to roll up my window, it broke. i was extremely upset and sped away.*ak | |||
| 01/01/2002 | 1 | 01/16/1999 | |
| Front passenger window regulator had to be replaced in october of 2001, on 28 june 2002, driver front window regulator was replaced.*ak volkswagen refused to replace the window regulator until consumer paid 50 percent of the cost. *jg | |||
| 06/20/2002 | 1 | 03/01/2099 | |
| Window just dropped down into the door. plastic clips inside cracked.*ak | |||
| 06/29/2002 | 3 | 05/01/2099 | |
| Front passenger's side window has been a constant problem . i have talked to several people who have had their regulators replaced numerous times . this is my third time and each time i 've had to pay to get it fixed. volkswagen will not admit there is a problem . it's a problem when you have no way of keeping rain out of the car . i have had other probems with this car which i don't have time to write about .*ak | |||
| 06/26/2002 | 11/01/2099 | ||
| The drivers side window fell into the door and will not come up. both the dealer and manufacturer were contacted and responded that it is the regulator. it seems that there have been many complaints with the same problem. i was told that volkswagen uses plastic pieces to support the window. obviously it is a defect in the design, which needs to be fixed, but not at the consumers level.i was told that this is not covered under the warranty, but the car is not even 3 years old with hardly any miles.in my opinion, volkswagen needs to recall these cars and remedy the problem at no cost to the consumer. please help. | |||
| 05/01/2001 | 2 | 07/01/2098 | |
| 3 of 4 windows failed within months of each other. first failure traveling wiht family on highway. window went down and would not roll up. second failure in rainy season in florida, window dropped into door. right front window stuck and motor overheats when try to use window posing possible fire risk. also poses possible entrapment since no way to force window down in event of being trapped. these are known issues by vw and they have yet to do anything about it. i hope it doens;t take death or injury for vw to notice the problems inherent in the design of their windows and regulators. | |||
| 06/16/2002 | 2 | 06/01/2099 | |
| The power window regulators failed while driving on the freeway, causing the window glass to fall hard into the door panel, causing me immediate alarm. this is the 3rd such failure. it has occured once already on this same window, and the regulator was replaced with a new design by the dealership. this also occurred on the driver's side window previously. each repair costs me $360, so my total for the 3 repairs over the past year have been $1080. this is a major safety issue as once cannot park their car with the windows open safely let alone drive at highway speeds or in bad weather. i have read numerous reports of these failures and also the dealerhsip has confirmed this and it's about time volkswagen of america did a recall and i get reimbursed. | |||
| 06/12/2002 | 3 | 08/01/2099 | |
| Power windows and rear center seatbelt first failed within months of purchasing the vehicle. dealer has made repairs but same components continue to fail in the same fashion. i never know when the driver or passebger window will fall into the door and cannot be raised until the whole assembly is replaced. the rear center seatbelt periodically retracts to the point where it will not release making it unuseable until the dealer repairs it.*ak | |||
| 02/15/2002 | 4 | 02/01/2099 | |
| Volkswagen does not seem to think it's a safety issue when you are out of state driving home with your children on i75 in the middle of december while snowing and your window fall's down. i feel it is a safety issue when you cannot stop to call for help for the fact your in an unfamiliar place and you do not feel safe, so you proceed to drive on a hwy. with your window down for two hours while snowing. my kids were so cold when we arrived home, which i find ridiculous that we had to experience this in the first place, but yet still an additional three more times. it is well known on the internet of complaints of the window regulator being a defect and it's in the market for paying customers to be inconvenienced over and over again. no yet has volkswagen compensated the time and inconvenience this has caused vw owners. i only wish someone would have told me before my purchase of the amount of occurrences i would be dealing with on repairs, i would not have purchased a volkswagen. i will definitely educate anyone i come in contact with on what they will be faced with if they purchase a volkswagen.*ak | |||
| Power window lift is broken. window will not operate, moving up or down.*ak | |||
| 03/28/2002 | 2 | 04/01/1999 | |
| The window in the front passenger door intermitently rolls down when the automatic locking occurs at 9.5 mph. the switch to control the window on the driver's side has failed. when this occurs the only way to get it to roll back up is to get out of the car and roll it up by turning the key in the door lock. nlm | |||
| 10/01/2001 | |||
| While driving drivers side window fell down onto the door. driver feels this is unsafe when driving because driver loses consentration of the road. took vehicle to dealer, and they stated that window regulator had malnfunctioned.*ak | |||
| 02/02/2002 | 1 | 01/01/2002 | |
| Just bought this used car and after using the window twice, the regulator broke. according to volkswagen, this is a reoccuring problem and there is not prevention against it. i'm from wi and can't have a broken window in the middle of winter. plus when i cannot do business in il anymore because my window doesn't work and it is too cold out to be driving like that. *ak | |||
| 08/03/2001 | 1 | 05/01/2001 | |
| On friday night, august 3, my wife was driving the car and lowered the window. when she attempted to raise it there was a clunk, and the window slid down into the door. *ak | |||
| 10/20/2001 | |||
| While driving 55 mph driver's power window fell down into door panel. dealer replaced the motor. *ak | |||
| 11/07/2000 | 2 | 03/01/1999 | |
| This is an extremely dangerous situation and the vehicle should be recalled. 2 front windows just falling down during driving the vehicle is a hazard to the driver, other motorist and child occupants.*ak | |||
| 09/22/2001 | 1 | 03/01/1999 | |
| Both windows have fallen out while vehicle was being driven at highway speeds. infant was in back seat both times it happened.*ak | |||
| 08/05/2001 | 1 | 05/01/1999 | |
| I understand that power window failures are not the worst safety concern for you. it was not for me. it was stressful having the window fall down in a less than pleasant neighborhood. it was annoying having to wait two weeks till the next available appointment. it was aggrevating having to tape up the window and deal with water damage. it was grating having things stolen from the car. it was unnacceptable that it happened less than 6 weeks later to the other window. some one will get carjacked and killed.*ak | |||
| 08/21/2001 | 2 | 03/01/1999 | |
| Plastic clips on window regulator broke causing window to fall down into door. unable to close window. this is the second time this has happened. it is a known problem throughout the volkswagen customer community. this product failure posses a safety risk and extreme inconvenience, as there is no window to provide protection from outside forces. the dealer replaced the part once under warranty. no matter who pays for the repair, the part will break again causing the same safety concerns. volkswagen needs to provide swift recall action on this matter in order to prevent personal injury or property damage--vw would stand knowingly liable.*ak | |||
| 07/01/2001 | 3 | 01/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 07/13/2001 | 1 | 05/01/1999 | |
| I recently had a problem with my front passenger side window regulator. my window fell into the door. i called the service department at burlington vw located in burlington, nj on july 13 to try and get this fixed as soon as possible. i was told that they could put the window in the up position for me, but it would be a couple of weeks before they could actually fix the problem. on july 14, i decided to go to a repair shop (anthonys corner inc., located in mt. holly, nj) that could hopefully fix the problem much sooner. the repairman at anthonys put the window in the up position and ordered a new window regulator for me. about a week later it came to my attention that vw is aware of this common problem, so i was hopeful that vw would cover the costs of the repair. i filled out the customer care form on vw.com july 24 explaining the problem that i was having. a vw customer care rep left me a voice mail message the next day, so i followed up with them on july 26. the vw customer care rep informed me that i needed to take my vehicle to a vw dealer for them to diagnose the problem, thus requiring me to pay a diagnostic fee for something i already knew was broke. in addition, i was told that this is the only way they will consider assisting me. i then called back to burlington vw on july 26, and spoke to someone in the service department. i was then told there was know need to schedule an appointment right now because the part is on national back order. additionally, i was told by the burlington vw repairman that since i have over 36,000 miles (vw good-will period) vw will not cover the cost of the repair. in conclusion, i received a call from anthonys july 27, letting me know that the window regulator had come in. in my opinion vw is hiding the fact that this model year (and maybe others) have defective window regulators. my other windows make noise occasionally, so i know its only a matter of time before another window drops into the door. | |||
| 06/01/2001 | 2 | 01/01/1999 | |
| Window regulators fail due to defective design sending glass crashing down inside the door with no warning. the part is being replaced with one that has been redesigned. volkswagen is aware of this problem but has failed to notify vehicle owners. this is a saftey issue. while operating a vehicle at highway speeds or in bad weather conditions one should not expect the window to fall down inside the door. my dealer has stated that they are replacing atleast one a day.*ak | |||
| Electronic windows do not work and will not roll down. they were stuck. also, left rear side window fell in, and will come back out.consumer has been to different dealers, and was told it was a common problem. regulator and motor needed to be replaced. *ak | |||
| Driver/passenger and right rear power windows have fallen within door frm. please give any further details.*ak | |||
| Driver's/ passenger's and right rear power windows have all fallen from tracks into door frame. please give any further details.*ak | |||
| 06/18/2001 | 1 | 12/01/1998 | |
| Window arms should not be breaking on a 2.5yr old car with less than 50k mi. this is a product defect. *ak | |||
| 06/16/2001 | |||
| Driver's power window was rolled up and suddenly it plunged down into the door. motor still worked, but pieces of plastic were broken off on inside of the door. dealer stated clip had stress signs that caused them to collapse. | |||
| 04/26/2001 | 1 | 04/01/1999 | |
| Faulty driver's side power window regulator is dangerous because the window falls down into the door. the driver must negotiate continued driving without an operation window and is subject to safety risk. | |||
| 02/01/2000 | 3 | 12/01/1998 | |
| 3 of 4 power windows have stopped working completely. ca vw dealership diagnosed that voltage regulator and motor needed to be replaced on all three windows. we feel that at 48,000 miles the power windows should not require a major overhaul.*ak | |||
| 08/01/1999 | |||
| Oil light came on 2000 miles after oilchange/burning or leaking excessive oil,and oil level low. passenger's window motor stopped working, resulting in window falling down,. also, engine revved high/ light switch on interior light fell off/ front right michelin tire blewout, and had to replace battery. dealer kept repairing problems. consumer contacted vw co, and was told they would get back to her, but never did. consumer felt vehicle was a lemon. please add additional information. *ak | |||
| 11/05/1999 | 1 | ||
| Regulator failed causing passenger side window to be ajar. nlm | |||
| 1 | |||
| Keyless entry system inoperative. nlm | |||
| 01/25/1999 | 1 | ||
| Driver and passenger side windows malfunctioned. yh | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 01/07/2001 | 11/01/1998 | ||
| Engine transmission light failed after 3 months, both windows have fallen down into door, front bumper has been torn off, antena and other plastic objects around car have fallen off,abs system light is on again, cover for gas tank will not open (i had to pry it open), cup holders and mirror covers have broken, inside of car started to bubble after 6 months, because of the plastic. all the service department in san antonio could say was that i did not know how to manage car. i didn't know i had to take a class in opening the gas cover. oddly enough, most of these things started to break after my two year warranty expired. all they had to say was that when it rains it pours. i would never recommend this car to anyone | |||
| VISIBILITY - WINDSHIELD | |||
| 05/01/2002 | 1 | 02/01/2002 | |
| Consumer on behalf of daughter. in may, the left front window fell down inside the door and the regulator had to be replaced. they were informed that the window regulator was a common problem with this vehicle. *jg | |||
| 09/02/1999 | |||
| Driver side and passenger side windows fall down inside door, then, customer not able to put window up. please provide any further information.*ak | |||
| 01/07/2001 | 11/01/1998 | ||
| Engine transmission light failed after 3 months, both windows have fallen down into door, front bumper has been torn off, antena and other plastic objects around car have fallen off,abs system light is on again, cover for gas tank will not open (i had to pry it open), cup holders and mirror covers have broken, inside of car started to bubble after 6 months, because of the plastic. all the service department in san antonio could say was that i did not know how to manage car. i didn't know i had to take a class in opening the gas cover. oddly enough, most of these things started to break after my two year warranty expired. all they had to say was that when it rains it pours. i would never recommend this car to anyone | |||
| 05/11/2001 | 1 | 06/01/1999 | |
| The passenger window broke in the down position and became inoperable. *yh | |||
| 06/21/2001 | 0 | ||
| While driving about 65 mph passenger's side door glass fell down due to failure on glass support. vehicle could not be repaired due to over mileage. please provide more information.*ak | |||
| 05/20/1999 | 1 | ||
| The drivers side window failed. nlm | |||
| 06/24/2000 | 4 | 04/01/1999 | |
| Consumer was involved in a collision in which seat belts did not lock up upon impact, and driver's/passenger's air bags did not deploy. cause unknown, also steering rack and pinion was damaged . *ak passenger window fell off twice. *yh | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 6 | |||
| The windshield wipers were intermittent. the dealer stated the wipers were incompatible. the wipers did not work in cold weather and did not have the proper speed in warm weather. the driver side window had fallen down into the door, the locking mechanism had malfunctioned and was replaced, the metal triangle pieces on the doors had been replaced, the cruise control never worked from purchase, and the front brakes had to be replaced. the consumer would like to know if there was a recall on the wipers. (no recall for wipers) mr scc *jb | |||
| 10/01/2001 | 1 | 05/01/1999 | |
| The windshield cracked although there was no apparent cause- dealer replaced. fuel filler door would not operate- dealer charged $13 to open the door so that it could be fueled and provided an estinate of repair for $100+. transmission does not engauge properly. especially from stop signs when the car is cold. the delay causes the engine to rev and the car to start with a jerk after several seconds. there is also a similar problem when the car shifts from 1st to 2nd. this problem is intermittent which adds to the frustration and danger that this problem is causing. the dealer has offered to check the problem for a fee of $69 although the car is well within the power train coverage that vw promised when they sold the car. | |||
| 01/22/2001 | 1 | 04/14/1999 | |
| Vehicle runs out of oil every 1500 miles, and the transmission is very jerky. *ak windshield wipers were streaking because wipers were separating. instrument panel cup holder loose on tight side. the stick shift vibrates in 3rd gear due to selector shaft failure. *yh | |||
| 08/01/1999 | |||
| No summary | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 12/11/2001 | 40000 | ||
| Vehicle's windshield wipers stopped working intermittently in inclining weather which makes visibility impossible. dealer notified. ts wiper motor replaced. *tt | |||