Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 11292005 | 11/29/2005 | 10018786 | Engine pre-heater installation. calix. *tt | 01/17/2006 | |
| 004 | 11/09/2004 | 10011567 | Engine coolant temperature (ect) sensor. *tc | 01/26/2005 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 970101 | 04/30/2001 | 619873 | Subject regarding coolant leaking from coolant reservoir bottle wiring connector contaminates the wiring harness. *tt | 07/05/2001 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||||
| 010702 | 01/11/2007 | 10021315 | Dtc's p1297 (17705) or p1557 (17965) stored in dtc memory. this may be caused by intake hoses leaking (during boost conditions) due to incorrect torque on clamps or improper placement, worn or torn intake hoses. *kb | 04/03/2007 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 05012007 | 05/01/2007 | 10021950 | Emissions recall circular. reprogramming of engine control module and replacement of malfunctioning oxygen sensor. *kb | 06/27/2007 | |
| 2010464 | 05/14/2007 | 10021962 | Mil is on and/or catalytic converter is rattling. *kb | 06/27/2007 | |
| 0501 | 09/09/2005 | 10016900 | Mil is on and or catalytic converter is rattling. *sc | 10/14/2005 | |
| 0405 | 12/03/2004 | 10011901 | Hybrid oil pan, installing. *tt | 02/03/2005 | |
| 0403 | 07/12/2004 | 10008913 | Engine, fluctuating idle or idle speed too low. *mj | 08/31/2004 | |
| 0402 | 06/22/2004 | 10008086 | Engine, fluctuating idle or idle speed too low. *mj | 07/21/2004 | |
| 0409 | 05/10/2004 | 10007711 | Evaluating fuel mixture diagnostic trouble codes- how to perform effective diagnosis related to fuel system adaptation - system too rich/too lean. volkswagen. *mj | 07/08/2004 | |
| 0410 | 05/10/2004 | 10007712 | Evaluating fuel mixture diagnostic trouble codes (dtc) - how to perform effective diagnostic related to fuel system adaptation system too rich/ too lean. volkswagen. *mj | 07/08/2004 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 170001 | 03/15/2000 | 9903 | 612460 | Information regarding the capacities of the engine oil with filter change. *mjs | 06/08/2000 |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 04/28/2012 | 68000 | ||
| Tl- the contact owned a 2000 volkswagen jetta. the vehicle was parked when the contact noticed flames coming from under the hood area. the fire department was called to extinguish the fire. the manufacturer was contacted and sent an engineer to inspect the vehicle and determine a cause of failure. the engineer discovered that there were leaves in the engine, caused by rodent infestation, which resulted in the fire. the contact stated that prior to the failure, the vehicle was repaired under a voluntary recall for the fuel system. the contact was concerned that the recall could have been related to the fire and did not agree with the engineer | |||
| 04/28/2012 | 68000 | ||
| Tl- the contact owns a 2000 volkswagen jetta. the vehicle was parked when the contact noticed flames coming from under the hood area. the fire department was called to extinguish the fire. the manufacturer was contacted and sent an engineer to inspect the vehicle and determine a cause of failure. the engineer discovered that there were leaves in the engine caused by rodent infestation, which resulted in the fire. the contact stated that prior to the failure, the vehicle was repaired under a voluntary recall for the fuel system. the contact was concerned that the recall could have been related to the fire and did not agree with the engineer | |||
| 04/28/2012 | 68000 | ||
| Tl- the contact owns a 2000 volkswagen jetta. while parked the contact noticed flames from underneath the hood of the vehicle. the fire department reported to the scene. the manufacturer was made aware of the failure and had an engineer inspect the vehicle to determine the cause of the fire. the engineer concluded the fire was caused by leaves found in the engine do to rodent infestation. the contact there was a voluntary recall for the fuel system. the vehicle was included in the recall and repaired. the contact stated the recall may be related to the fire and disagrees with the manufacturer. the vehicle was destroyed. the vehicle was repaired. the approximate failure mileage was 68,000. da | |||
| 11/03/2003 | 42000 | ||
| Tl-the contact owns a 2000 volkswagen jetta. the contact stated that after receiving a voluntary recall in regards to the mass air flow sensor, 4 years later the component failed. the contact stated that when driving at various speeds the vehicle would start to jerk forward and the check engine light would illuminate. the vehicle was inspected by a independent mechanic and they advised her that it was the air flow sensor. the vehicle was repaired for the air flow sensor. in another 3 and a half years it seemed to fail again. the manufacturer was then contacted and they offered no assistance. the failure mileage was approximatley 42,000. the vin was unavailable. tb | |||
| 12/11/2009 | 113000 | 1 | |
| My 2000 jetta gls vr6 has on three different occasions lost power when driving and the check engine light came on. on all three occasions, i brought the car to the vw service department to have it diagnosed as a faulty coil pack and wires. each time i replaced paying over $1000 out of my own pocket, for what is clearly a defective part with the vw coil packs in vr6 engines. *tr | |||
| 04/07/2009 | 188000 | 2 | 11/22/2000 |
| Tl*the contact owns a 2000 volkswagen jetta. the contact stated that the check engine light illuminated on the instrument panel. the spark plugs were changed on the vehicle. she took the vehicle to the dealer and they noticed that the sixth valve was losing pressure. the manufacturer recommended that the engine be replaced. the contact feels that the manufacturer should replace the engine because it was a safety issue. the current mileage with the new engine was 2,000 and the failure mileage with the old engine was 188,000. updated 08/21/09. *lj due to the cylinder 5 failure, the engine is burning excessive amounts of oil, emitting smoke from the tailpipe. the engine had already been replaced, but performing poorly. updated 08/26/09. *jb | |||
| 07/15/2008 | 155000 | 1 | |
| My 2000 vw jetta was being driven today by my fiance on 295 south in rhode island. he noticed the coolant light come on, and so looked at the temp gauge and saw that it had not risen any higher than normal. after keeping an eye on the gauge for a few minutes, he noticed it suddenly drop to 0 and so he pulled over, figuring a hose had broken or something to that extent. when he exited the vehicle he noticed some black smoke coming out from under the hood, and the hood itself starting to bubble from the heat. the car itself burst into flames at that point and my fiance had to back away from it immediately for fear that it would explode. the car had recently been inspected and was working perfectly fine except for a small coolant leak up until today, so we have no idea what caused such a sudden combustion. no one was hurt, thankfully, but it was only a matter of minutes before the car went from operating normally to being completely engulfed in flames, so he could very well have been hurt or worse. the fire dept and state police arrived and secured the area, which included blocking traffic completely on the highway for fear of an explosion, and put out the fire. the car was completely burned beyond recognition. *tr | |||
| 08/28/2007 | 1 | ||
| I purchased a used certified 2000 volkswagen jetta in january 2004, after only one week of purchasing the vehicle, the engine light came on, the accelerator was making a vibrating sound and stalling continuously. okay, the transmission went out and it had to be replaced at my expense - i purchased a used transmission and then the engine throttle failed and the car wouldn't even start one day - had that replaced at my expense $1700. no the old parts are not available. okay, there's more, the brakes have been replaced a total of four times within three years, the engine light is still on, air bag light on, brake light on, lights and fog interior fuses and exterior lights have been replaced i don't know how many times, i have put so much money into this vehicle - and it still is running badly. as of today, the car won't move without warming it up first for about 45 minutes fully - when you press on the accelerator without warming it up first - it will stall and make a loud embarrassing noise as if the engine is going to explode - and you have to literally make it move by pressing very hard on the accelerator and praying that it won't just shut off while driving and never start again. my vehicle has 117,000 miles on it had 43,500 when i bought it (i know stupid wasn't i) it was my first vehicle. i know a car is not suppose to last forever, but dam does it have to cost so much to try and keep it running until it dies. please help me with any information you may have to assist me in this matter. *jb | |||
| 06/12/2004 | 1 | ||
| Owner's son was driving volkswagen and it started overheating. during the course of the evening, he tried a few times to let car cool down and then continue driving, but the engine would continue to overheat. he managed to continue driving and noticed smoke coming from the back of the volkswagen. he shut the engine off and coasted to a stop. he got out and noticed sparks dripping from underneath the vehicle. the vehicle became engulfed in fire. cause undetermined, but spark plugs showed evidence of a rich air/fuel mixture. *nm | |||
| 02/15/2006 | 1 | ||
| After coming up a steep hill in a heavy snowstorm, the engine of my 2000 gls v6 volkswagen jetta caught fire and burned up. the car was in excellent condition and well serviced. i parked the car in the garage and there was no sign or smell of smoke. after the third trip out to the car to unload groceries, smoke began to come out from the hood. fortunately, i was able to get the car out of the garage or my home would have burned to the ground. despite the cold temperatures and snowstorm outside, flames soon began to drop below the car from the engine and flames 8 feet high engulfed the front half of the car before the fire department could put out the fire. just before arriving home, by low gas light came on (it was expected), but no warning appeared about the temperature of the engine. i would have immediately pulled over had there been a high temperature warning. the coolant level was normal. because of the unusual circumstances, i believe the cooling system is faulty. *jb | |||
| 06/04/2005 | 02/14/2003 | ||
| Car temperture gauge suddenly shot up to 230 degrees this particular morning. the vehicle usually signals us if there is something wrong i.e. brake light, engine light, oil, etc. without prior warning and knot knowing why this is happening the car was driven to the dealership instead of the intended destination. the customer service rep at dealeship guestimated that a water pump needed replaced which is causing the vehicle to overheat. the car could not be serviced that day due to prior appointments of the dearlership. the car was driven back home until late sunday evening when the car was driven back to the dealership for possible repair monday morning. car was smoking and then tunred off. the car was towed to the dealership monday evening. as of tuesday 6/7/05 the mechanins at the dealership report that the car cannot be repaired due to the hoses melting into the engine. the car was serviced several times prior to the incident at the same dearlership, once even for inspection in february 2005 and this repair was never mentioned. since feb. the car has been serviced for oil changes and several minor repairs needed such as mirror, cup holder, tires, etc. prior to the incident the car was driven over 300 miles and no warning light or signal was given. now the car is unrepairable. the dearlership claims that a 2000 vw jetta is only worth 1500 dollars! | |||
| 01/13/2005 | 40000 | 1 | 08/09/2001 |
| Most recently, the water pump failed. apparently this is another common failure, which should be covered by a recall. here is the list of other problems i have had: -both window regulators failed (covered by recall) -tensioner pulley on serpentine belt failed at 40000 miles ($400) -maf sensor at 47000 miles (covered by recall) -catalytic converter failed 50000 miles (covered by emissions recall) -alternator failed at 55000 miles ($450 - using rebuilt alternator) -water pump failed at 60,000 miles ($350 repair bill). the question is...what's next? i plan to sell the car within the next few months. *jb | |||
| 06/02/2004 | 45453 | 3 | 02/23/2004 |
| From stop the vehicle would sometime stall. the consumer was unable to accelerate. the dealership was notified, but did not resolve the problem. *ak the vehicle had a bad mass air flow sensor (maf) and was replaced. the dealer found nothing wrong with the vehicle. the driver side door lock did not always lock automatically and would cause the alarm to sound. the problem was diagnosed but the problem was not fixed. the vehicle alarm would sound when the vehicle was started. *sc | |||
| 10/01/2003 | 1 | ||
| Took car for routine oil change. was informed that there was a crack in the engine block and that the entire engine needs to be replaced. this was confirmed by a vw dealer, however, no one seems to know why the engine block would get a crack. in fact, the dealer told me that they had only ever seen this incident once before. my car had never overheated or anything prior to this. the car is now sitting in my garage because i cannot do anything with it. it cannot be sold and i can't afford $7100 for a new engine. in fact the car is not even worth that much. this is not the first problem that i have had with the car...there have been numerous other things (such as the check engine light/mass air flow sensor, fuel tank had to be replace twice, the trunk latch broke one day, the rear breaks had premature wear, glove box latch broke). these are poorly constructed vehicles. i wish i could get rid of it.*ak | |||
| 03/15/2000 | 25 | ||
| When driving at an undetermined speed check engine light appeared on the dashboard,then the vehicle stalled. consumer had informed the dealer about this issue. however, the mechanic was unable to duplicate the problem. *ak | |||
| 02/15/2003 | 32000 | ||
| My vehicle is a tdi diesel -computer/engine - engine diagnosis light has come on - diagnosis ($85.00) gate on turbo charger does not operate properly. was told could drive vehicle but performance may deteriorate. engine light still comes on ocaaisionaly. rear brakes seized and wore completely out - dealer refused any warranty - wrote v/w customer service - they refunded about 90% of my cost | |||
| 10/15/2002 | 45805 | ||
| Brake pads went callipers went and rotters went with brakes. vw used the wrong callipers for the car. ac went did not go cold. starter went had to replace with new one that was the other. paint staring chipping part of the cost was a key scratch. engine light came on had to replace massive air flow meter. | |||
| 12/15/2001 | 33420 | ||
| Replaced rear brake light 4 times; emergency flasher & turn signals fail to work randomly. twice had rear brake pads replaced; rotors turned second time -- total cost $550. repeated sensor failures -- knock sensor, mass air flow sensor, coolant temperature sensor; induction coil failure & vehicle imbolized. driver mirror repaired twice; passenger p/window stuck down; driver window lock twice; seat belt cracked | |||
| 11/19/2003 | 54422 | 3 | 11/22/1999 |
| While driving at any speed vehicle lost power and stalled. dealer replaced the intake air filter which was clogged at consumer's expenses of $ 1,892.94. *ak the consumer was informed that the problem was due to the throttle body and the intake had carbon build up. the intake and egr were cleaned and the air mass meter was replaced . the air meter was defective. after the repairs, the consumer noticed that the engine would continue to come on. *sc | |||
| 08/01/2001 | 45000 | 1 | |
| Vehicle suffered a lost of power when check engine light illuminates.*mr on march 7 2002 university vw discovered a defective airflow meter. the windshield was replaced for a cracked rain drain. the brake servo was changed for a pin hole air leak. consumer was told that the glow plug harness might be the cause as to why the brake lights come on. the hazard switch switched on and off distressing other drivers behind. replaced the hazard relay switch (on the dash) by myself. back brake pad wore down to the rivets. vehicle overheated on 3 occasions had pressure test and thermostat changed and problem still exist.*ts *jb | |||
| 10/13/2003 | 2 | ||
| Mass airflow sensor and coolant temperature switch failure at 47000 miles. volkswagen of america stated car outside of 36 month emissions warranty.*ak | |||
| 09/21/2003 | 56654 | 5 | 09/24/1999 |
| Check engine light coming on intermittently and the car began to idle poorly and stall, becoming dangerous to drive. the car was checked for error codes and it was determined the mass air flow sensor had to be replaced. the car is just out of warranty and the service dept quoted over $400 to repair. spoke with an independent parts store, they said the same part is used in 4 cyl and 6 cyl 2000 jetta's, and vw is charging around $60 for the 4 cyl and well over $150 for the 6 cyl, for the same part. i have the 2000 6 cyl jetta and they would not sell me the part. | |||
| 01/05/2002 | 6 | 2 | 06/26/2000 |
| On three occasions my driver/and or passenger side windows fell into the doors. vw fixed them at no charge...after much arguing. ever since i first bought the car (brand new), my car is down 2 quarts before the 3000 mile oil change. vw says that this is normal.i don't think that is right. *ak | |||
| 12/27/2002 | 20953 | 1 | |
| My 2000 jetta ran dry on oil at 21,000 miles but not under 2yr bumper to bumper warranty (6k miles after a factory oil change). they did a consumption test for 1500 miles and assured us everything was ok. it was ok for 1500 miles then it was empty again. they had to change the piston rings and pretended that this was a unique problem for our car. i have since read other reports of similar experiences.*ak | |||
| 01/30/2003 | |||
| Vehicle stalls suddenly and the power steering locks up. please provide further information. ph | |||
| 09/01/2001 | |||
| No instrument panel light on temperature control. vehicle been at the dealer shop for four days, and was unable to locate the problem. feel free to provide any further information. *ak | |||
| 12/20/2000 | 2 | 10/01/2000 | |
| Both rear door panels vibrate--dealer unable to fix. engine light illuminated--temp. sensor replaced by dealer. problem re-occurred two days later--dealer replaced temp. sensor. passanger front window went down and wouldn't go up--dealer fixed. three months later, window went down again--dealer fixed. air conditioner eminates musty smell--dealer says problem is due to a plugged drain hole in a/c unit--will no fix. rear passanger door leaks a thick, greasy substance. b-pillar trim vibrates on driver side.*ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 07/23/2010 | 115241 | ||
| I purchased a 2000 vw jetta on 6/16/10. two weeks after purchase, the vehicle began to have problems & since i have had the vehicle, it has had to have the following repairs: 2 fans, abs sensor would come on & lock up the wheels, so the system had to be unplugged, coolant system had to be replaced, a transmission replaced & a certified transmission specialist found it had been taken out prior & 4 cly parts were used in a 6 cyl vehicle, & thermostat had to be replaced. the cost of repairs to date are approx. $5,200 & i only paid $4,995 for the vehicle. this vehicle is not safe and should not have been sold in the condition it was in. the seller failed to disclose that the vehicle had underlying problems after i inquired several times. the business should be held responsible for selling an unsafe vehicle and i wonder how many other vehicles the business has sold like this. i have this vehicle in for repairs more than i have been able to drive it & when i purchased it, the seller was aware i needed a reliable vehicle to get to the kidney transplant very quickly. | |||
| 04/20/2009 | 103000 | 1 | |
| Since vehicle was purchased, there has been numerous problems and issues with the vehicle. the most troublesome and expensive is the cooling system. i have had 3 different repair shops look at it and fix it only to have the car do the same thing. the temperature gauge does not indicate that the car is overheating, however, it must be. i have been stranded multiple times (almost everyday in my commute to from work and school), after i sit in traffic over 20 minutes, out of nowhere the radiator cap blows off the cooling reservoir spilling the liquid all over the engine and causing the car to smoke. i have even burned had a second degree burn from having to pull over and opening the trunk so i can refill after it cools. someone has yet to figure out what is wrong with the vehicle. the check engine light has been on for years, again only to have multiple people look at it, and not have the problem solved. i will crank the engine but the car will die out. but if i hit the speed control to set the speed it will stay on. the car will hesitate and i will start off slow then it will go at normal speed. last but not least i have gotten pulled over 3 times in the last 3 weeks because the brake lights go out. i have replaced these brake lights all recently but they will burn out within days with out me knowing. it is horrible vehicle, i have spent a lot of money trying to get it repaired. everytime it goes in the shop is for days i have to get a rental car everytime. enough to say that the car rental people know me by name! my job and school are affected by this each and everytime. i suffer from anxiety every time i get in the car because i don't know what will happen next! it is stressful and ridiculous having to deal with this. please help! *tr | |||
| 07/04/2008 | 102000 | 1 | |
| I own a 2000 volkswagen jetta, the car has had numerous problems, i realize the car is old and was bought as is it still should maintain to properly run. it has caused a safety hazard when the cars water pump failed while i was on the freeway doing 75mph, it started to stall i was in the far left lane, i pulled over threw heavy traffic, it was a 1000 dollar repair, i have researched the problem and found numerous complaints about a failed water pump, also, the car starts and revs at 2000 rpms or it has trouble starting, check engine light comes on frequently and cant find the problem, engine malfunctions are numerous, i feel i should have some compensation from the vw corporation and all the other owners of a vw of this year with the same issues. *tr | |||
| 04/01/2008 | 107000 | ||
| Tl*the contact owns a 2000 volkswagen jetta. since the vehicle was purchased in april of 2008, it stalls and shuts down without warning. the vehicle was taken to the dealer for a diagnosis. the failure code was located at the gas throttle position sensor. the vin was unknown. the failure mileage was 107,000 and current mileage was 113,770. | |||
| 03/02/2005 | 76000 | 10/20/1999 | |
| Five separate parts of the cooling system have failed within a six month period. two covered under warranty, three more resulting in approximately $1400 in repairs. water pump, thermostat, and radiator hose all were replaced. also replaced a flange and a plastic pipe. *nm | |||
| 12/07/2004 | 6 | ||
| I purchased a 2000 vplkswagen jetta in the year 2002, pre-owned. i have had nothing but problems with it since i bought it, and now am trading it in, and taking a $3000 loss. here is a list of the problems i have had in the last 2 years listed from first problems to most recent: 1. window tray broke, window fell into the door. $300 2. trunk latch broke, had to get replaced $50 3. sunroof broke, would not move and needed the entire thing replaced including the motor. $1800 4. water pump leaked out all coolant, needed to be replaced $ 600 5. strut coil snaped in half while driving, needed to replace both sides $500 6. lastly, (this is the point when i decided to file a complaint and trade the car in for another brand) water leaking from the electrical panel on top of inside roof. sunroof then malfunctioned, opening when the car was started and the knob was not touched. had to pay to disconnect power sunroof. whatever you do, please, do not buy a vw jetta. that is unless you want to have it continually in the shop and having to spend a lot of money on repairs. *ak | |||
| 08/13/2003 | 1 | ||
| Consumer states vehicle burns oil prematurely. dealer notified. *ak | |||
| 04/03/2003 | |||
| A strong smell of anti freeze can be smelled inside he vehicle while driving. the dealer was notified. *nlm | |||
| 03/29/2002 | 2 | 01/22/2000 | |
| The coolant sensor was repaired but it failed again. *yh | |||
| 10/14/2000 | 3 | 03/01/2000 | |
| The engine coolant system on the car has never been right. one month after purchase we brought the car into the dealer because the transmission shifted poorly when the car became hot. it would up shift and downshift for no reason. they told us there was nothing wrong. that this is how they shift. the transmission still shifts in this manner. then in october of 2000 the coolant warning light came on. we were told by the dealer that the coolant temperature sensor needed to be reset. they reset the sensor and on 10/27/2000, just two weeks later, the coolant warning light came on again. this time they replaced the coolant temperature sensor. then on 7/16/2001 the coolant warning light came on again and we needed to have the secondary water pump replaced. now on 8/9/01 the vehicle is at the dealer again because the coolant warning light came on. i am writing a letter to the manufacturer. any further advice or assistance you can give would be greatly appreciated.*ak | |||
| 01/09/2001 | 2 | 10/01/1999 | |
| Engine check light came on. car was 14 months old, but out of warranty by mileage. the dealer replaced the coolant sensor for $175.00!! now two months later the check engine light is on again. there appears to be water/coolant in the oil! now the car is about 16 months old. volkswagen of america refused to pay for the prior repair, and did not pay for the failed interior lights, either.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 12/02/2009 | 89999 | 1 | |
| While driving our 2000 vw jetta the timing belt that is not supposed to be serviced until 105k snapped, destroying the engine and leaving the car paralyzed on the highway. all required maintenance was done at dealer for this car. it had 89k when the catastrophic failure occurred. *tr | |||
| 10/10/2009 | 120000 | 1 | |
| I own a 2000 vr6 jetta and i had to replace the ignition coil twice due to the defects of the ignition coil cracking. i read a complaint about this issue on this website back in 2005 and it is very expensive to replace the ignition coil. while i was driving the car, i lost power and it started to stall on me. i almost got into a car accident on the highway because i panic. i am a college student that relies on my car and i travel 300 miles to college. i noticed a lot of sparks by the ignition coil and i am very scared to drive my car because it might catch on fire. please help!!! *tr | |||
| 02/10/2009 | 129200 | 1 | |
| My 2000 volkswagen jetta needed a full replacement of the oil pan and gasket. there is no reason that this part should need to be replaced. also at 121,000 miles the catalytic converter was replaced and volkswagen had it under extended warranty up to 120,000 and would not replace the part for me. there is no reason these parts should need replacement. the car has 129,500 miles on it, has been garaged, never been in an accident and has mostly highway miles on it. *tr | |||
| 08/22/2007 | 84000 | 1 | 08/02/2004 |
| Tl*the contact owns a 2000 volkswagen jetta. while driving 65 mph, the vehicle began to shake and then shut off completely. the check engine warning indicator light illuminated and the contact smelled smoke. the vehicle was towed to the dealer and they stated that the coil pack failed. the vehicle has not been repaired. the current and failure mileages were 84,000. | |||
| 07/23/2006 | 3 | ||
| At about 50,000 miles as i was driving uphill the engine felt as if it was failing and losing power. it regained power, but the check engine light came on. i took it to an independent mechanic who ran a diagnostic, and found many codes on it, but nothing wrong. he cleared out the computer and sent me on my way. i now have 87,000 miles and have been having the same problem continuously. now, i have to take my car regularly by my mechanic to have the computer cleared out. the check engine light came on 2 days after he cleared it last time. i called volkswagen and they said there is no recall on the electrical system, but that they have had this complaint before. *nm | |||
| 05/30/2000 | 1500 | 8 | 04/10/2000 |
| Vehicle was purchased new in 2000. vehicle ran low on oil at 1500 miles. filed complaint about excessive oil consumption for a new vehicle. vehicle now has 66,000 miles and burns one quart of oil every 1000 miles. this has happened from the day of purchase. mechanic has stated that this is within specs, but may damage pollution control systems. i find numerous complaints on-line regarding this issue. *jb | |||
| 01/14/2005 | |||
| Check engine light came on one week ago. had oxygen sensor replaced 3 days ago because that's what the diagnostics showed that it needed. today the check engine light came on again and won't go away. can't afford to spend money having mechanics attempt to fix this problem. i know it's a common vw jetta issue and i want something done about it! *nm | |||
| 05/01/2003 | 1 | 05/01/2003 | |
| Consumer concerned with engine and wheel bearing issues. wants to know who is going to reimburse for repairs. oxygen sensor had to be replaced several times. the driver side inner door handle was difficult to operate. the left side axle shaft was replaced because it was making a whining noise. while driving the vehicle stalled. it was later determined that a small rodent had built a nest which clogged the air box. the vehicle stalled again and this time they replace the maf sensor. the cruise control was inoperative. *nm | |||
| 05/04/2003 | 1 | 07/21/2002 | |
| I have a 2000 jetta and its a good car but it has problems like other jetta owners that i have talked to. i have taken it to a shop and asked them about my problem and they told me it was a common problem with these kinds of jettas. the complaint is when i change the oil or have a good amout of oil in the engine it gets eaten at a quicker rate than it should. it takes like 2-3 days then i have to replace a quart of oil or more to make it a good level. the amount of oil being consumed is not good for the engine or for the evironment. *ak | |||
| 08/19/2002 | 7 | ||
| Request for full reimbursement in the amount of $1898.94 for unwarranted repairs. (nar) *ph *cb | |||
| 07/12/2004 | 1 | 10/01/2000 | |
| 2000 vw jetta 1.8 turbo. check engine light came on around 35,000 miles, replaced mass air flow sensor for $99.00 after calling corporate vw. check engine light came on at 45,000 miles. replace mass air flow sensor again for free, replaced brake light switch, replaced turbo sensor and several relays for $280.00. replaced clutch at 51,000 miles, found out they use the same parts as the tdl on the turbo car. currently have a blown head gasket, more than likely due to the mass air flow sensor and turbo sensor causing issues with the engine. estimated repair costs $1200.00. *ak | |||
| 05/06/2004 | 60000 | 1 | |
| While driving 60 mph vehicle stalled. vehicle was towed to a dealer, and technician determined engine needed to be replaced. *ak | |||
| 09/13/2003 | 1 | 08/11/2000 | |
| Purchased new jetta 1.8t from dealer in 8/00. have taken it back several times due to check engine light and back firing w/slight hesitation on acceleration. they replaced air filter 8/01, 10/3/01 replaced defective sensor & valve, 2/02 couldn't find reason for continued backfiring, had oil change and reset light. next couple of times the light came on they said to wait a couple of days --it did go off. 5/03 they performed diag test and reset light. said if came on again i'd need catalytic converter. 8/13 in shop again for check engine light this time diag test said they should replace the mass air flow sensor & wiring. told me not under warranty even though the check engine light has been a consistent ongoing problem. will be calling vw customer care. *jb | |||
| 09/05/2003 | 1 | ||
| While driving at any speed and without warning, the engine stalled, which caused the consumer to pull over. the engine light always stayed on. the dealer inspected the vehicle, but was unable to correct the problem. *ak *jb *jb | |||
| 04/29/2000 | 1000 | 1 | |
| Excessive engine oil consumption. he car consumed approximately 1 qt of oil per 1500 mi. taking into consideration this car had 8 miles when i lease it, and i drive under normal driving conditions this engine oil consumption, for me, is totally unreasonable. if i would not refill the engine oil between oil change intervals (5000 mi), the car would consume 74% of its total engine oil, easily burning its engine. at the dealer suggestion i ended up trading this car yet for another jetta, also consuming oil. *ak | |||
| 05/12/2003 | 1 | ||
| Consumer states that while driving and no warning the vehicle will stall ,and it will be hard for the consumer to control the vehicle. dealer notified.*ak | |||
| 01/29/2000 | 8000 | 14 | 11/07/1999 |
| Vw jetta gls. bottom is first date of problem. excessive fuel burning and alarm/light went on at 8,000 miles - resulted in blown head gasket @37,000 and check engine light continuously on. vw denies that even though it was serviced for the same problem so many times, the vehicle was not impaired. *jb | |||
| 04/27/2003 | 20000 | 0 | |
| Excessive oil consumption (2.5 quarts in 300 miles). *nlm | |||
| 07/27/2000 | 11877 | 4 | 09/27/1999 |
| While driving and without warning the vehicle will shut off causing consumer to pull over. dealer notified. ts the steering doesn't lock when the vehicle dies. the vehicle operates as if the cruise control is engaged. *jg | |||
| 10/09/2002 | |||
| Consumer states that while driving at any speed the engine light comes on and will stay on the remainder of the time the vehicle is in movement. consumer replace numerous of time. dealer notified. mr | |||
| 1 | 12/01/1999 | ||
| Engine mounts failed. *yh | |||
| 12/25/2000 | |||
| Oil light came on approximately 3000 miles after consumer had oil changed in vehicle. private mechanic informed consumer that engine was burning oil, and was about ready to blow up. there was a gap in between pistons that were causing this defect. please provide any additional information/attachments. *ak | |||
| 08/26/2000 | 2 | 06/01/2000 | |
| Whenever driving engine would burn an excessive amount of oil. have taken vehicle at least 2 times to dealership, and mechanic indicated that oil burning was perfectly normal for jetta. no repairs were done to correct problem.*ak there was gel-like buildup on the oil cap and dipstick due to antifreeze or moisture mounting within the engine. the consumer intends to pursue lemon law if defects were not corrected. *yh | |||
| 02/24/2000 | 1 | 09/01/1999 | |
| Hit rock on highway puncturing oil pan. engine light did not come on and engine seized. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||
| 10/31/2008 | 86900 | 1 | |
| Tl*the contact owns a 2000 volkswagen jetta. the contact took the vehicle to the dealer for maintenance work. while it was being test driven at 30 mph, the engine failed. the mechanic stated that a seal failed, which allowed the engine to fail. the contact was unaware of which seal was affected. the dealer repaired the vehicle and installed a new engine. the mechanic also stated that they were aware of the failure due to numerous others that have experienced the same failure. the failure mileage was 86,900 and current mileage was 89,000. updated 03/05/09 *cn the engine had 2 broken rods the #3 and #4 and there were large holes in the block. the failure was due to hydraulic lock or a volume of oil getting in the cylinder and stopping the piston. updated 03/12/09. *jb | |||
| 08/07/2007 | 142414 | 1 | |
| While driving at 65 mph on a 2 lane undivided hi-way; engine cut out, without warning of any kind (1.9 litre diesel-2000 jetta) this obviously caused an unsafe situation. vehicle would turn over but not start. dealer repaired by replacing power relay for engine control module (relay 109). have researched this relay on various sites, and found dozens of failed relays, some in similar circumstances. apparently, the original black relay fails, new relay is a change up (grey in colour). *tr | |||
| 08/13/2005 | 75000 | 1 | 12/22/1999 |
| This complaint concerns the 2000 vw jetta tdi diesel. apparently, the egr system, in conjunction with the closed crankcase ventilation system, provides an opportunity for the crankcase oil vapors and soot from the egr to mix in the engine intake manifold. with time, the intake manifold becomes almost completely clogged with this oil/soot mixture, causing the engine to lose power and hamper such normal driving activities such as highway merging, passing, and emergency accident avoidance procedures due to loss of power. volkswagen usa, the manufacturer, in many cases refuses to acknowledge the safety issue in regards to this gradual and severe loss of power, resulting in owner paid service charges which may exceed $1000 dollars (in some cases). nowhere in any of the advertising or marketing literature of the vw tdi engines is a reference made to required periodic intake cleanings and it's inherent service costs. this vehicle is clearly not designed for safe and continued usage in the united states - people are going to get killed driving these things if vw doesn't acknowledge and repair this design defect, especially in high traffic areas. *jb | |||
| 08/25/2004 | 63000 | 56 | 08/27/2000 |
| 2000 vw tdi manual transmission with 65,000 miles. engine check light comes on, definite loss of power, worse when engine has been running for awhile. car has no acceleration and can not hold speed going up relatively minor hills. took it to the dealer who put it on the computer, said that the wastegate valve was stuck but was okay now. problem reoccured. definite safety problem on highway because there is no acceleration available to the driver.*ak | |||
| 04/20/2004 | 81000 | 2 | 02/25/2000 |
| I am experiencing a loss of power on hills and when trying to accelerate an intermitant check engine light appears. i own a vw jetta tdi 2000. the dealer diagnosed the problem 1st as a turbo control module, $252.00. some increase in power but not very much, check engine light off. 2nd trip to dealer after an 1-1/2 hour discussion about charging me another diagnostic fee and my consenting the problem was diagnosed as carbon in intake and egr valve replacement. i asked 4 questions :how does carbon get in an air intake?, how did the technician determine this was problem? why wasn't it identified the 1st time i took car in and what guarantee would i get? the dealer would not or could not answer these questions and the customer service rep at vw america has not answered them but has offered to pay 100% parts and labor for the repair after two days of calling and trying to get an answer from both of them. don, is the customer service rep who offered to pay for repair upon my going to another dealer and paying for another diagnostic to verify the problem, as the first dealer has refused service to the vehicle because i insisted on answers to my questions before ok'ing repair. the number i called for vw america is 1-800- 822-8987. i have about 81,000 miles on the car and this problem creates a serious saftey hazard on the interstate or any highway where a slow moving vehicle may be a hazard. *ak | |||
| 06/01/2003 | 3 | 09/11/1999 | |
| Vw jetta tdi- the turbo hasn't been working. apparently, this vehicle is equipped with a ccv (crankcase vent) system and an egr (exhaust gas recirculation) system. oily fumes from the ccv system combine with carbon particles from the egr system to form a black sticky tar in the intake system. this eventually starts restricting the amount of airflow into the engine, resulting in gradual power loss as the vehicle ages and the intake clogging becomes worse. this is apparently preventable by adjusting the intake air volume of 370 mg/stroke using a computer to reprogram the egr. replacing the manifold & egr is an expensive proposition that is not covered under the powertrain warranty.*ak | |||
| 06/01/2003 | 1 | 09/03/1999 | |
| 2000 vw jetta tdi- turbo does not appear to work for past 6-8 months. this causes the car to slow down significantly on any hills, including on entrance ramps, when trying to accelerate on merge with traffic. dealership unable to diagnose, but has offered expensive repairs including replacing mass air flow sensor, some type of valve in the turbo, for example. also noted is the vehicle can intermittently provide some diesel boost- seems only when the gas tank is full. and the fuel filler neck interior door has broken off sometime in the past year. is this related? is this safe? *la | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 03/15/2002 | |||
| Consumer noticed engine consuming every 1000 miles one quart of oil. dealer has been notified. please provide further information. mr | |||
| 09/23/2002 | 1 | 11/01/2099 | |
| Turbo charger failed sending metal pieces into engine cylinders causing catastrophic damage to engine. mr | |||
| 06/15/2002 | 3 | 06/01/2000 | |
| On 6/15/02 my check engine light came on. dealer diagnosed as p0411 vacuum hose leak and repaired. light came back on on 7/8/02. dealer diagosed a malfunctioning recirculating valve to turbo charger and repaired on 7/23/02. light came back on 7/24/02 and remained on until 9/6/02 when it went out by itself. light came back on 9/11/02 and remains on. i am very unhappy with this problem and wonder if the repairs i have had made were necessary. i would like this problem resolved. please relay to volkswagen of america my dissatisfaction with this warnng light problem. i also am not happy with the response i have received from green toyota. the service department claimed they were not familiar with this recurring check engine problem and even suggested i was low on fuel or had failed to tighten my gas cap. after reviewing the complaints on this web-site, i believe problem is relatively common, and the service department has an obligation to serve the customer more honestly. nlm | |||
| 09/07/2002 | 12 | 10/01/2099 | |
| Engine immobilizer repeatedly and randomly engages. engine won't start. dealer cannot diagnose. vw refuses to help.*ak | |||
| 12/20/2001 | 1 | 12/01/2099 | |
| Engine check light came on dec 01. took car to dealer and code for glow plugs was discovered. was informed that this was not the problem with my vehicle, and repairs were not made. code pulled up again by 2 other volkswagen mechanics, not fixed until 7/02 after the dealer concluded that the engine needed to be replaced.*ak | |||
| 06/01/2001 | 1 | 06/29/2000 | |
| The engine failed after leaking oil several times, consumer was informed that the replacement engines are also havig similiar problems.*yh | |||
| 04/15/2002 | 2 | 12/01/1999 | |
| Check engine light (mli) came on. checked engine oil and found to be nearly two quarts low. refilled and called dealership. delaership replaced o2 sensor - indicated that oil consumption of this amount was unusual and should be tracked. several months later, check engine light came on, checked oil and was nearly two quarts low. took to dealership, tweaked ecm settings and fixed the problem. new serice manager claims that high oil consumption is typical with this engine (notice - very different response from first encounter). two days later, while at highway speed, the check engine light came back on. i have an apppoinment with dealer on friday. car is just out of warranty (2 years) and has only 15k miles on it.*jb | |||
| 06/01/2000 | |||
| Vehicle consuming oil since car was bought. dealer changed pistons at 15232 miles but car is still consuming oil at 33853 miles. have returned 13 times to the dealer with this problem since june 2000 but manufacturer insisted consumer keep coming back for oil consumption tests regularly every 1000 miles. consumer persuing court action at this time. nlm | |||
| 01/21/2002 | 3 | 12/01/1999 | |
| For a newer car this volkswagen has been very problematic. on three occasions after starting the car the engine would make a noticeable sputtering noice and shaking like it was struggling to keep running. the check engine light would come on accompanied by a sulfurous smell and bluish exhaust. upon attempting to put the car in drive, after idling for a while, the car would stall and not restart. usually within an hour to a day later it would start again only after reving the engine to high rpms for about 5 minutes. i contacted the dealer the first time it occured (too busy to see my car) they thought it might be moisture in the engine. the problem seems to occur after or around rainy/snowy weather. i had a tune up recently and the car still feels like it may stall when it is idling at a stop light or in the driveway. this is unaccepable for such a new car. among other problems i had the indash cd player replaced twice because of defect and the fuses that illuminate the temp/radio controls replace twice all within the first month of ownership due to malfunction.*ak | |||
| 06/01/2001 | 1 | 06/29/2000 | |
| The engine failed after leaking oil several times, consumer was informed that the replacement engines are also havig similiar problems.*yh | |||
| 07/25/2001 | 1000 | 04/01/2000 | |
| This jetta, like many other owners report, burns an excessive amount of oil. contacted dealer, manufacturer. burns 1 qt per 1000 miles. ridiculous. the manufacter reports this is normal. this is a cover-up for a bigger defect in this model.*ak | |||
| 08/01/2001 | 6 | 05/01/2000 | |
| No summary listed for above vehicle. *ak | |||
| 06/25/2001 | 1 | 08/01/2000 | |
| My 2000 vw jetta with 2.0 liter engine is suffering same fate as many others, excessive oil consumption. i followed maintenance instructions by having my first oil change / servicing at approx. 5000 miles. at 8190, oil light flashed and i stopped at a gas station...dipstick was dry. added 2 full quarts of oil to bring back to normal. vw has begun an oil consumption test on my car. | |||
| 09/01/2000 | |||
| Vehicle has excessive oil consumption. engine check light comes on. dealer found nothing. consumer then went to another dealer, who did oil consumption test, and after 6 visits found brake in sealing ring in engine. *ak | |||
| 4 | 01/01/2000 | ||
| My 2000 jetta has began burning oil at a rate of 3/4 qt to 1 1/4 qt per 1000 miles. the dealer and volkswagen state this is normal by their standards and they just continue to do oil consumption tests and tell us to come back. why has there not been a recall. i have found numerous other similar complaints on the internet and i have never experienced this with any other new care that i have owned. *ak | |||
| 10/01/2000 | |||
| Vehicle was using an excessive amount of oil. dealer replaced engine. currently, same problem again occurred. *ak | |||
| 06/01/2000 | 6 | 02/01/2000 | |
| I have been having trouble with oil consumption with my volkswagen, jetta 2000. i have followed all warranty scheduled checkups, and have taken care of teh car in accordance with the manufacturer specifications. specifically, at one point, i discovered, between the warrranty checkups, that my car's, oil dip stick was absolutely dry. i reported this event to atamian volkswagen who told me that 2000 volkswagen are well known to consume oil. since then i have undergone oil consumption tests. it has been determined that my car consumes oil at a rate of 1 quart every 1500 miles. wv says that this complies with their specifications (the oil consumption rate is not stated in the owners manual).*ak | |||
| 08/26/1999 | 6 | 08/01/1999 | |
| The car consumes an outrageous 700-800 miles per quart of oil, which the manufacturer claims is normal due to engine design. my complaint is the fact that this was not even hinted to the user or is written in the user's manual at the time of the sales. this could cause engine damage for customer, or on long distance trip, be a safety hazard. *ak | |||
| 08/06/2000 | 3 | 03/01/2000 | |
| Jetta ran out of oil. continuously burns oil at a rate at or about 1 to 1 and 1/2 quarts per 1000 miles. dealer says problem is within the engine specs. from volkswagen. no such specs. can seem to be produced by either the dealer or the manufacturer. the dealer insists there is no problem and that i should expect to burn and replace 10 quarts of oil in between scheduled oil changes. car produces black smoke and now has 13,500 miles on it. *ak | |||
| 06/01/2000 | 3 | ||
| Vehicle was leaking water coolant and vehicle was at dealership. mechanic replaced the engine and transmission twice.*ak | |||
| 01/17/1999 | |||
| Vehicle experienced stalling/cutting off completely within 10 minutes or less after pulling off dealer's lot. vehicle was towed back to dealer for repairs. *ak | |||
| 10/01/1999 | |||
| The presenting problem with this jetta 2000 is that on three (3) dates, i turned the ignition and the engine ran for only two seconds before dying. despite repeated attempts to get the car running, this continued. this jetta has been towed three (3) times for warranty repair. as of this date, the car has only 2300 miles and the defect has not been corrected. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 08/19/2002 | 7 | ||
| Request for full reimbursement in the amount of $1898.94 for unwarranted repairs. (nar) *ph *cb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER | |||
| 06/30/2002 | |||
| Turbo has been having problems since dec 2001 - volksw failed to diagnose problem correctly after $1100 worth of repairs. turbo went out on vehicle, causing oil to not be circulated through the engine, and instead flowed straight into the exhaust. volkswagen arranged to replace the engine in my vehicle per my warranty, but later changed their diagnosis and only replaced the turbo.*ak | |||
| 05/07/2001 | 07/01/2000 | ||
| Engine check light has come on three (3) different times. first time was oxygen sensor, 2nd time was a valve on the turbo, and the 3rd time was the mass air flow sensor.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - OTHER FUEL TYPES - TURBO-CHARGER | |||
| 04/20/2004 | 81000 | 2 | 02/25/2000 |
| I am experiencing a loss of power on hills and when trying to accelerate an intermitant check engine light appears. i own a vw jetta tdi 2000. the dealer diagnosed the problem 1st as a turbo control module, $252.00. some increase in power but not very much, check engine light off. 2nd trip to dealer after an 1-1/2 hour discussion about charging me another diagnostic fee and my consenting the problem was diagnosed as carbon in intake and egr valve replacement. i asked 4 questions :how does carbon get in an air intake?, how did the technician determine this was problem? why wasn't it identified the 1st time i took car in and what guarantee would i get? the dealer would not or could not answer these questions and the customer service rep at vw america has not answered them but has offered to pay 100% parts and labor for the repair after two days of calling and trying to get an answer from both of them. don, is the customer service rep who offered to pay for repair upon my going to another dealer and paying for another diagnostic to verify the problem, as the first dealer has refused service to the vehicle because i insisted on answers to my questions before ok'ing repair. the number i called for vw america is 1-800- 822-8987. i have about 81,000 miles on the car and this problem creates a serious saftey hazard on the interstate or any highway where a slow moving vehicle may be a hazard. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 04/05/2004 | 1 | ||
| Owner tried to start engine after vehicle sitting unused for one week. engine would not start, so owner jump-started it and let it run approximately 5 minutes. owner then drove vehicle approximately 8 minutes and noticed smoke coming from the center console and the right front of the vehicle. pulled over and called the fire department. exhaust system was overheated and showed blue heat discoloration. plastics and carpet on center floor of passenger compartment were burned. | |||
| 12/03/2004 | 3 | ||
| There is a continuing problem with the exhaust system. i have had to have it repaired 3 times in the last year and half. the volkswagen dealership has repaired it over and over again. i am getting really worried that one of these days something really bad is going to happen,and i may be injured. i would buy another car but i simply can't afford it. after fixing an exhaust 3 times who could afford anything else. i am a loyal volkswagen owner and this is the second vw i have owned and i never had a problem with any of the other cars. if there is anything you can do to help it would be greatly appreciated you. *jb | |||
| 09/19/2003 | 26327 | 1 | |
| Failure of vehicle's air mass sensors.*mr the mass air flow sensor failed. a new throttle body was also installed. the consumer believes these parts were poorly designed. *nlm | |||
| 12/31/2002 | 27990 | 02/28/2000 | |
| The electrical system sensor fail due to defect. once the warrenty is out at 28,000 miles, car begin to fall apart. i have to replace the canister, new brake system, the o2 sensors and other minor fixes. please check if vw know about the problem and still release the new 2000 jetta model with all the problem. | |||
| 04/15/2002 | 2 | 12/01/1999 | |
| Check engine light (mli) came on. checked engine oil and found to be nearly two quarts low. refilled and called dealership. delaership replaced o2 sensor - indicated that oil consumption of this amount was unusual and should be tracked. several months later, check engine light came on, checked oil and was nearly two quarts low. took to dealership, tweaked ecm settings and fixed the problem. new serice manager claims that high oil consumption is typical with this engine (notice - very different response from first encounter). two days later, while at highway speed, the check engine light came back on. i have an apppoinment with dealer on friday. car is just out of warranty (2 years) and has only 15k miles on it.*jb | |||
| 02/21/2001 | 4 | 01/01/2000 | |
| Engine check light and emissions work shop warning keeps coming on. each time i take the car in the dealership tells me that its a different reason the light is coming on. to date they have made three different repairs to the car and none of them have worked. i received the last check engine/emissions workshop on 4/10/01 and car is in the shop being fixed.*aky | |||
| 01/27/2001 | 1 | 05/01/2000 | |
| I fell that i have had a lot of problems with my car and most importantly, the problems are on going. i have voiced my complaint to volkswagen customer service, the dealership service manager and sales manager. i have made it clear that i feel that my car is a lemon as i have had numerous problems that are ongoing. i do not get called back when they say they are going to call, they point fingers at each other and no results. the sales person/vw dealership consultant offered me a trade in value of $15,500 and a small discount on another car. i wish to seek assistance in making my lemon car situation right. i also have a written documentaion of my experience and service history. i do not believe that myself, as a consumer, should be treated in a manner, that disgards the integrety to make things right. if your ageny can help me, i would be appreciative. thank you for your time. no safety derfect listed. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 07/02/2001 | 102731 | 6 | 09/19/1999 |
| I have a 2000 vw jetta gls and have had several sensor defects time after time from 2001 until the present 2005, in which i have come out of pocket on 4 different occasions for the same problem. these problems include the mass air flow, oxygen sensor, and coolant temp sensor. *jb | |||
| 06/23/2004 | 41000 | 4 | 05/22/2004 |
| Bought the used 2000 jetta in may 2004. a month later in the dealer because check engine light went on. they changed oxygen sensor. car started stalling/hesitating again and several weeks later in the dealer again. they changed the mass air flow sensor. continued to hesitate/stall and went into service again and they found nothing wrong. no codes are coming up showing there is something wrong. this car is going again on monday november 22, 2004 into dealer for the same problem. the problem has never been corrected and i can't believe i have such problems with this car that cannot be corrected. it only has 43,000 miles on the car and this is probably the reason it was traded in and has low miles.*ak | |||
| 10/19/2004 | 55000 | 3 | 02/01/2002 |
| My car has 58,000 miles on it and like many others on this site it has suffered problem after problem with each one getting more serious. i have replaced a mass air flow sensor,glove box,turbo parts,and some plastic clips on the arm rest. but, when the air conditioner, fuel gauge started acting up, and the fact that this car has stalled on us three or more times recently (while out driving),then safety becomes an issue. the dealership could not fix the problem with the air conditioner coming and going or the stalling problem, as for the fuel gauge, we just fill up for every 280 miles put on the tripmeter. *ak | |||
| 06/05/2004 | 1 | 07/01/2002 | |
| Who would have thought that a 4 year old vehicle could fail emisions inspection?stohlman, the volkswagen dealership stated that the repair of the oxygen sensor was covered by warranty, but they still charged me for labor. i want to be reimbursed for the labor charge. *ak | |||
| 08/31/2004 | 95000 | 1 | 09/22/2000 |
| Failure of drivers side power window - first time, however i expected it to happen since i found 53 complaints on this web site alone. this isn't the first time to encounter major repairs on this car. just 4 weeks ago paid 1,100 dollars to replace oil pump and mass airflow meter. why isn't there a recall yet? *ak | |||
| 06/13/2003 | 49725 | 6 | 08/14/1999 |
| Mass air flow sensor failed at least 6 times in the past 60,000 miles, causing the vehicle to stall. consumer discussed this with volkswagen, and asked manufacturer for an extended warranty. however, volkswagen was not listening. *ak the driver's side seat up/down lever spring broke. the micro switch failed and as a result the trunk light and gas light on the dash were inoperative. the automatic door locks failed. *nm | |||
| 05/19/2003 | 7 | 12/31/1999 | |
| I thought my first new car purchase (a 2000 jetta vr6 gls) was a lemon. i, like many others, have experienced several problems. problems such as: - rear cup holders broken - middle/rear seatbelt locked, cannot be used - 02 sensors both replaced since mil light kept illuminating - mas sensor replaced (and later recalled) - both front windows have fallen to the black hole (and later recalled; including a recall to the recall b/c they went from metal clips to plastic or vice versa) - paint peeling from inside door handles - alarm system faulty on passenger side door (dealer told me that unless the car beeps at me, the alarm is not secured. so, i must lock the door. stand by for 15 seconds, lock the door again and this time when the car beeps, the passenger door is secured. and, furthermore, (this is good - keep reading) i was told that if i drive too close to a jea bus, their bus computer systems are run on the same channel as my jetta's computer system and sometimes being too close to a jea bus will cause my cars computer system to scramble). computer system can be reset, and did you know that while resetting, vw can make your car beep in different patterns? that's probably a feature! - center console/armrest latch broken - large spring sits underneath my passenger side front seat - seat belt no longer click, indicating locked in position (dealer told me it still works. so, now i have to push it down and then tug on it, hoping that it really is locked -- if not, i may fly out that recalled window.) - child restrain seat locks recalled - trunk lock wouldn't stay latched - front fender separating from body of car - grinds going into second gear (manual transmission) - when car is put into 1st gear, it waits a few second before it gets enough power to fully accelerate - brake dust covers alloy wheel, in just hours of cleaning drivers wanted...but they're all in the dealer waiting room! *ak | |||
| 03/25/2003 | 50435 | 1 | 03/17/2003 |
| My wife and i bought a 2000 jetta tdi with a defective mass air sensor, i have been told that engine oil vapor leaks down the air intake and creates a oil film over sensor which renders it inop. with it not working the car accelerates very slowly and has very little power. my mechanic said a replacement is $274.00 for this item and there is no guarantee it wont happen again after buying the new part. i find this problem unacceptable and figure the engineer that designed this part must have got a huge bonus for this recurring problem.*ak | |||
| 42000 | 1 | ||
| While driving engine light comes on due to emission failure. dealership replaced the mass air flow sensor, but the problem recurred. currently, air injection pump was being replaced. *ak | |||
| 09/13/2003 | 1 | 08/11/2000 | |
| Purchased new jetta 1.8t from dealer in 8/00. have taken it back several times due to check engine light and back firing w/slight hesitation on acceleration. they replaced air filter 8/01, 10/3/01 replaced defective sensor & valve, 2/02 couldn't find reason for continued backfiring, had oil change and reset light. next couple of times the light came on they said to wait a couple of days --it did go off. 5/03 they performed diag test and reset light. said if came on again i'd need catalytic converter. 8/13 in shop again for check engine light this time diag test said they should replace the mass air flow sensor & wiring. told me not under warranty even though the check engine light has been a consistent ongoing problem. will be calling vw customer care. *jb | |||
| 01/14/2001 | 41000 | 0 | 11/30/1999 |
| Window regulator: failed check engine light: on | |||
| 12/31/2002 | 27990 | 02/28/2000 | |
| The electrical system sensor fail due to defect. once the warrenty is out at 28,000 miles, car begin to fall apart. i have to replace the canister, new brake system, the o2 sensors and other minor fixes. please check if vw know about the problem and still release the new 2000 jetta model with all the problem. | |||
| 01/02/2001 | 1 | 01/22/2000 | |
| The check engine light illuminated due to the oxygen sensor failing. the consumer received a recall notice after the oxygen sensor was replaced. while the consumer was driving the vehicle could not accelerate properly due to mass air flow sensor failure. the consumer was asking the dealer to replace, repurchase or repair the vehicle. *yh | |||
| 06/01/2002 | 1 | 10/01/2001 | |
| Engine check light came on, engine codes determine a faulty mass air flow sensor. *ak | |||
| 03/11/2002 | 1 | 10/01/2001 | |
| 02 sensor failure.*ak | |||
| 05/07/2001 | 07/01/2000 | ||
| Engine check light has come on three (3) different times. first time was oxygen sensor, 2nd time was a valve on the turbo, and the 3rd time was the mass air flow sensor.*ak | |||
| 1 | 12/01/1999 | ||
| Vehicle does not accelerate properly, and consistently, consumer continues to experience periodic thrusts or surges upon accelerating from a complete/rolling stop in first or second gear, despite several attempts by the dealer to repair the problem, dealer replaced the oxygen sensors and throttle valve.*yh | |||
| 04/01/2000 | 8 | 03/01/2000 | |
| Dealers openly acknowlege problems with their map sensors on gas and diesel engines, but volkswagen of america internally refuses to recall this item. the same complaints are made about the very common relay 109 fuse failures, which volkswagenw is likewise putting off. please force them to recall these two items that have cost me plenty of out of pocket money, even though my car is under warranty. this is a rip-off of all consumers by vw of america and they need to be held accountable for their ignorance of these obvious problems! *ak | |||
| 07/16/2001 | |||
| Consumer was driving 23 mph, passing a combine, shifted to second gear and vehicle lost all power. applied brakes and stopped passing process. dealer replaced mass airflow sensor. dealer had replaced numerous sensors.*ak | |||
| 11/25/2000 | 5 | 03/01/2000 | |
| Air bag was repaired 5 times and spiral spring replaced - light still indicates malfunctioning system. *ak consumer states that brake light was inoperative and the electrical connectors were replaced, installed front heated oxygen sensor, install 6 disc cd changer, battery was replaced and wiring harness war replaced. owner is no longer in possession of the vehicle *yd | |||
| 1 | |||
| The o2 sensor failed. *mjs | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 08/13/2005 | 112000 | 2 | 06/06/2003 |
| My o2 sensor was replaced and now two need to be replaced again. i was told that i have to pay for this to be replaced again. this has caused my catylytic convertor to go bad. | |||
| 01/13/2005 | 40000 | 1 | 08/09/2001 |
| Most recently, the water pump failed. apparently this is another common failure, which should be covered by a recall. here is the list of other problems i have had: -both window regulators failed (covered by recall) -tensioner pulley on serpentine belt failed at 40000 miles ($400) -maf sensor at 47000 miles (covered by recall) -catalytic converter failed 50000 miles (covered by emissions recall) -alternator failed at 55000 miles ($450 - using rebuilt alternator) -water pump failed at 60,000 miles ($350 repair bill). the question is...what's next? i plan to sell the car within the next few months. *jb | |||
| 03/18/2004 | 69000 | 2 | |
| Oil burns excessively. as a result, catalytic converter malfunctioned, and was replaced twice within four months.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||
| 06/01/2003 | 3 | 09/11/1999 | |
| Vw jetta tdi- the turbo hasn't been working. apparently, this vehicle is equipped with a ccv (crankcase vent) system and an egr (exhaust gas recirculation) system. oily fumes from the ccv system combine with carbon particles from the egr system to form a black sticky tar in the intake system. this eventually starts restricting the amount of airflow into the engine, resulting in gradual power loss as the vehicle ages and the intake clogging becomes worse. this is apparently preventable by adjusting the intake air volume of 370 mg/stroke using a computer to reprogram the egr. replacing the manifold & egr is an expensive proposition that is not covered under the powertrain warranty.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 02/12/2008 | 70000 | 1 | 03/02/2004 |
| My sister was killed in a fire caused by a 2000 volkswagen jetta. she fell asleep with the car on. the car caught on fire and she was killed. the investigated are saying it was a failure of the exhaust system. *tr | |||
| 04/01/2007 | 87000 | 30 | 10/01/1999 |
| Tl*the contact owns a 2000 volkswagen jetta. while driving 2-60 mph, the vehicle would not accelerate when she depressed the accelerator pedal. the contact had to release then reapply the accelerator pedal. the repair shop stated that the egr cooler clogged the intake manifold. the intake manifold was cleared. the contact drove approximately twenty miles, and then noticed smoke coming from under the hood. the contact took the vehicle back to the repair shop and they stated that the egr leaked. the failure mileage was 87,000 and the current mileage was 92,000. | |||
| 02/23/2005 | 46747 | 2 | 04/15/2003 |
| At 46,747 miles change-over-valve/intake manifold failed to operate properly. international auto body mechanic diagnose problem as requiring a new intake manifold. vw of america fixed problem under power train warranty but changed valve not manifold. valve failed again in 10 months but warranty has now expired and coverage has been refused. warranty work performed did not resolve problem but served only to allow warranty to expire. *jb | |||