Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 04/15/2004 | 38000 | 18 | 12/01/2001 |
| Transmission failed. the dealer replaced the part. however, two weeks later the part failed again. *ak the vehicle would not go into reverse. the transmission slipped and the vehicle had run into a pole at a gas station on the right front side. this problem remained the same. the engine light had come on along with the transmission problems. other problems were: the tire pressure had to be reset on numerous occasions, rear pads, a/c was not cooling, glove box, power windows, console, power sunroof, interior trim, steering/suspension, driveability, trim electrical, sound system, and heating/cooling. *sc the consumer did not report any damage to vehicle when she hit the pole. *jb | |||
| 06/24/2000 | 1 | 01/01/2000 | |
| Second transmission failure for this car, unsure if the dealer in fact replaced origional. also have noticed speedometer making a clicking sound at all speeds | |||
| STEERING - COLUMN | |||
| 06/24/2003 | 1 | ||
| Consumer stated while driving at any speed and no warning the steering bolt came loose. this caused the steering wheel to jump around and made it hard for consumer to steer the vehicle. dealer was notified. *ph | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 10/01/2002 | |||
| Consumer states while driving uphill the vehicle loses power . ts | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 05/10/2001 | 1 | 01/01/2000 | |
| Power steering began making a wheezing, strained noise after the 20000 mile service. passenger side window regulator broke and window fell into the door; regulator was replaced by warranty.*ak | |||
| STEERING - LINKAGES | |||
| 10/01/2000 | 5000 | 10 | 04/01/2000 |
| 1) since i purchased the car in 2000, there has been a sound made at the front end of the car while driving. 2) loud sound when driving on regular roads. persistent loud thump sound. 3) i have taken the car to the dealer several times for sounds and have asked other jetta owners and they too agreed that their car had a loud noise from the front end. i was even charged several times by the dealer were i purchased the car to re-torque and test the front end. they agreed that they could definitely hear the sound but could not trouble shoot the problem. all attempts to repair or find problem are documented in my service through volkswagen. i also have taken my car to approximately 8 additional shops to trouble shoot noise. all agreed that the noise was unbearable but no solution was found. now i have had my car for 4.5 years and it sounds like my front end is going to fall apart. *jb | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 07/21/2000 | 1 | 09/01/1999 | |
| A brand new car - spindle failed- not going very fast10 miles per hour-nor hit any pothole or anything -part failed on its ownshould be covered under warranty but vw not replacing.would like to report vwcould have been killed if driving at a higher speed. | |||