Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 0201 | 03/04/2002 | 633842 | Fresh air blower motor, inoperative at ambient air temperatures near or below freezing. *tt | 09/24/2002 | |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 0501 | 01/04/2006 | 0601 | 10018440 | Door window, separates from window regulator clamps. *jb | 12/22/2005 |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 0603 | 04/26/2006 | 10020720 | Door windows, may seperate from window regulator clamps. *kb | 01/03/2007 | |
| 0307 | 04/04/2003 | 10001570 | Driver and passenger door window regulator repairs. *tt | 06/06/2003 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 9904 | 10/22/1999 | 610161 | Subject pertaining to the sunroof sliding headliner, replacing slides. *tt | 04/19/2000 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 2002419 | 05/24/2007 | 10021958 | Intermittent windshield wiper, wipes across windshield once then stops. *kb | 06/27/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 03/01/2009 | 100000 | ||
| Tl* the contact owns a 2000 volkswagen jetta glx. the contact stated that the draining system for the sunroof would become clogged and allow water to drain into the interior of the vehicle. the vehicle was not inspected by a dealer nor repaired. the manufacturer was contacted and informed the contact that there were no recalls on the vehicle. the failure and current mileage was approximately 100,000. | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 10/06/2007 | 120000 | 2 | 04/01/2007 |
| I have a 2000 volkswagen jetta and within the past 2 months my driver side window just fell down into the door. there's little plastic clips that hold the window on track and they broke. but you cant buy those clips, you have to buy the whole door assembly. 2nd yesterday, oct 6th, my passenger window just fell down into the door, and again, the same thing. i search alot of vw related forums where people around the nation have the same problems and have file numerous complaints with vw and complaints with consumer affairs. why hasn't vw issued a recall for these clips? i cant afford the outrageous prices to have both of my windows fixed so i have them taped with duck tape to hold them up. please look into this and figure out why nothing has been done about this. one woman said she had her car in the shop 8 times and they keep breaking. you can verify this through consumer affairs. under vw jetta categories. please respond, i just want a dealership to fix my windows, my car doesn't have a warranty anymore. its a 2000 model. *tr | |||
| 07/19/2002 | 1 | 10/01/2099 | |
| I've been to the dealership more than 10 times for various problems, but the windows failure is the most serious one.currently, rear left window stuck in up position.*ak | |||
| 07/17/2000 | 2 | 02/01/2000 | |
| This is a brand new car. a person should not be expected to accept whatever problems. dealer wishes to deliver. a person purchases a new car so that they won't have these kind of problems. i find it unacceptable that my new car has already needed a new rear window and now a new transmission. my family are past volkswagon owners and i had convinced two of my friends to by new jettas. i expect a new car...because i am paying for one!*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 01/21/2010 | 114000 | 1 | |
| Drivers side door. window fell suddenly, dropping into door. already happened to passenger side door year before. the car is a 2000 vw jetta. this sounds like a recurring problem with vw's. how does a recall happen? how many times does it take to get a recall? *tr | |||
| 02/13/2006 | 24900 | 1 | 02/17/2001 |
| Driving along and passenger window from the up position drops into the door!!!!! the mechanic said the plastic clips that hold the window broke. the new part has aluminum clips. this is a real accident waiting to happen!!! i almost had one as a result of this happening!!!!!*nm | |||
| 01/13/2005 | 40000 | 1 | 08/09/2001 |
| Most recently, the water pump failed. apparently this is another common failure, which should be covered by a recall. here is the list of other problems i have had: -both window regulators failed (covered by recall) -tensioner pulley on serpentine belt failed at 40000 miles ($400) -maf sensor at 47000 miles (covered by recall) -catalytic converter failed 50000 miles (covered by emissions recall) -alternator failed at 55000 miles ($450 - using rebuilt alternator) -water pump failed at 60,000 miles ($350 repair bill). the question is...what's next? i plan to sell the car within the next few months. *jb | |||
| 07/04/2004 | 58800 | 2 | 05/01/2004 |
| My power window regulator went out on my 2000 vw jetta and the window fell into the door, in looking on the internet on sites such as msn.com i have found this to be a common problem for almost every single vw owner that has internet access. *ak | |||
| 01/02/2005 | 52000 | 1 | |
| My drivers side power window regulator failed, causing the window to fall down into the door. this required driving home for several miles in weather approaching zero degrees. this is a very common problem with vw's, as the same thing has happened to my mom's vw beetle (1999). *jb | |||
| 12/07/2004 | 6 | ||
| I purchased a 2000 vplkswagen jetta in the year 2002, pre-owned. i have had nothing but problems with it since i bought it, and now am trading it in, and taking a $3000 loss. here is a list of the problems i have had in the last 2 years listed from first problems to most recent: 1. window tray broke, window fell into the door. $300 2. trunk latch broke, had to get replaced $50 3. sunroof broke, would not move and needed the entire thing replaced including the motor. $1800 4. water pump leaked out all coolant, needed to be replaced $ 600 5. strut coil snaped in half while driving, needed to replace both sides $500 6. lastly, (this is the point when i decided to file a complaint and trade the car in for another brand) water leaking from the electrical panel on top of inside roof. sunroof then malfunctioned, opening when the car was started and the knob was not touched. had to pay to disconnect power sunroof. whatever you do, please, do not buy a vw jetta. that is unless you want to have it continually in the shop and having to spend a lot of money on repairs. *ak | |||
| 11/05/2004 | 30000 | 1 | 11/11/1999 |
| (1) very loud bang on the driver side door (2) front driver-side window fell directly into the door panel (3) small plastic clip has to be replaced, at the same time dealer tryes to change a whole power windows assembly for $500. *ak | |||
| 07/14/2004 | 4 | 04/18/2000 | |
| Bought the car in 2000. 3 months after that i had brought the car to a carwash (handwash) no waxing was done. the next day, there were spots on the hood of my car. the clear coat had come off. i took it to the dealer in sunnyvale, ca and he said it was the carwash companies fault. they had left the car out side with wax on it. i had no proof that the car wasn't waxed, but i did not pay for it. the next problem happened in 2003. my o2 sensor went out. a little over a year later, the maf sensor went out. 5 months after that, the turbo cutoff valve went bad and 1 day after that was repaired, the drivers side window decided to drop into the door. the car is a 2000 with only 55k miles on it. it has had all oil changes and basic maintence done that is needed. this should not be happening already!*ak | |||
| 04/15/2004 | 38000 | 18 | 12/01/2001 |
| Transmission failed. the dealer replaced the part. however, two weeks later the part failed again. *ak the vehicle would not go into reverse. the transmission slipped and the vehicle had run into a pole at a gas station on the right front side. this problem remained the same. the engine light had come on along with the transmission problems. other problems were: the tire pressure had to be reset on numerous occasions, rear pads, a/c was not cooling, glove box, power windows, console, power sunroof, interior trim, steering/suspension, driveability, trim electrical, sound system, and heating/cooling. *sc the consumer did not report any damage to vehicle when she hit the pole. *jb | |||
| 05/19/2003 | 7 | 12/31/1999 | |
| I thought my first new car purchase (a 2000 jetta vr6 gls) was a lemon. i, like many others, have experienced several problems. problems such as: - rear cup holders broken - middle/rear seatbelt locked, cannot be used - 02 sensors both replaced since mil light kept illuminating - mas sensor replaced (and later recalled) - both front windows have fallen to the black hole (and later recalled; including a recall to the recall b/c they went from metal clips to plastic or vice versa) - paint peeling from inside door handles - alarm system faulty on passenger side door (dealer told me that unless the car beeps at me, the alarm is not secured. so, i must lock the door. stand by for 15 seconds, lock the door again and this time when the car beeps, the passenger door is secured. and, furthermore, (this is good - keep reading) i was told that if i drive too close to a jea bus, their bus computer systems are run on the same channel as my jetta's computer system and sometimes being too close to a jea bus will cause my cars computer system to scramble). computer system can be reset, and did you know that while resetting, vw can make your car beep in different patterns? that's probably a feature! - center console/armrest latch broken - large spring sits underneath my passenger side front seat - seat belt no longer click, indicating locked in position (dealer told me it still works. so, now i have to push it down and then tug on it, hoping that it really is locked -- if not, i may fly out that recalled window.) - child restrain seat locks recalled - trunk lock wouldn't stay latched - front fender separating from body of car - grinds going into second gear (manual transmission) - when car is put into 1st gear, it waits a few second before it gets enough power to fully accelerate - brake dust covers alloy wheel, in just hours of cleaning drivers wanted...but they're all in the dealer waiting room! *ak | |||
| 12/15/2001 | 33420 | ||
| Replaced rear brake light 4 times; emergency flasher & turn signals fail to work randomly. twice had rear brake pads replaced; rotors turned second time -- total cost $550. repeated sensor failures -- knock sensor, mass air flow sensor, coolant temperature sensor; induction coil failure & vehicle imbolized. driver mirror repaired twice; passenger p/window stuck down; driver window lock twice; seat belt cracked | |||
| 03/01/2004 | 2 | ||
| Numerous window regulator issues, one total replacement. some actions must be taken, this is very expensive and most likely an easy remedy at the factory. there should be a recall on window regulators!*ak | |||
| 10/29/2003 | 60500 | 2 | |
| 2000 jetta (vw) 2 weeks ago my passenger side window broke and bought new regulator and had fixed. today my drivers side window broke. 60k on vehicle and i think this is absurd. vw should recall all units manufactured with this regulator. i will be going to dealership tommorow to see what they say.*ak | |||
| 08/28/2003 | 1 | ||
| I've had my car for four years now and this is the fourth time that the driver's/passenger's windows have come out of alignment i've already had each side replaced at least once and i cannot believe this is happening again. each time, it costs me at least $300 to have this fixed and frankly, it's getting old. there must be some defect with the parts or otherwise, i wouldn't have to replace the motor every other day of my life.*ak | |||
| 01/05/2002 | 6 | 2 | 06/26/2000 |
| On three occasions my driver/and or passenger side windows fell into the doors. vw fixed them at no charge...after much arguing. ever since i first bought the car (brand new), my car is down 2 quarts before the 3000 mile oil change. vw says that this is normal.i don't think that is right. *ak | |||
| 07/26/2003 | 46000 | 1 | |
| Front window on driver's side fell into door... power window switch failed to bring it back up... made horrific grinding sound... only 46,000 miles on car. *ak | |||
| 07/10/2002 | 27463 | 10/29/1999 | |
| When raising the passenger side window up, glass drops into door panel and will not come up. makes loud grinding noise when pressing button to raise window. dealership replaces window assembly and says they goodwill it to me with no charge - even though this was still under warranty and i should not have been charged in the first place. dealership does not have part in stock and i have to drive with a trashbag taped where my window should be in rainy weather during my 30-mile (one-way) all highway commute to and from work. the only window i ever operate now is my driver side window and only as necessary. very costly and dangerous window situation. | |||
| 07/11/2002 | |||
| While driving at any speed and with no warning driver's side window will fall into window seal, and will be hard to get it back up. dealer notified.*ak | |||
| 11/01/2000 | 2 | 11/01/2000 | |
| My front passenger side window made a loud noise and fell into the door when i tried to roll up the window nothing happened. i called volkswagen and they fixed it because my car was still under warranty. 18 months later it happened again and i called volkswagen and they told me since my car was no longer under warranty they would not fix it. i reminded them that this happened before and shoul not happen to the same window again in such a short period. the dearlership told me they only warrenty their work for one year and that they could not help me. so i called around and for quotes and was told by several companies that this was a common problem with jettas. i had to pay $300 to get it fixed. one month later it happens again only this time it happens to my driver side window. i call the dealership and they basically tell me tough luck. not only has this happened to me but it has happened to a friend of mine who also owns a jetta. lastly my ac goes out right after all my other problems.*ak | |||
| 08/07/2002 | 1 | 08/01/2000 | |
| Power window regulator on drivers window broke causing the window to fall to the bottom of the door. unable to raise window. i own two model year 2000 vw jettas and this is the second incidence of power window regulator failure.*ak | |||
| 08/01/2001 | 2 | 04/26/2000 | |
| Consumer states both power windows dropped into door panel and would not work, dealer replaced the regulators and fixed the window.*jb | |||
| 2 | 11/01/1999 | ||
| The consumer stated that the front passenger and driver?s window regulator broke due to manufacturer defect. consumer took the vehicle to the dealer for replacement and they told them the warranty was expired and the part was on back order. *yh | |||
| 04/18/2002 | 1 | 03/01/2000 | |
| The window fell in when i went to roll it down. since then i have been in for other problems to the dealer and every time there are atleast 4-7 people waiting that had their window regulators break also.*ak | |||
| 07/04/2002 | 1 | 08/29/1999 | |
| The passenger side power window fell into door frame due to regulator failure. *yh | |||
| 11/19/2001 | 1 | 07/01/2000 | |
| My car is nightmare of failures. cruise control light (dealer claims the car doesnt have one - but you can see it if you use a flashlight at an oblique angle) failure, abs module switch failure (according to dealer) causing cruise control to unexpectedly disengage. i also learned from other motorists that the same switch controls brake light illumination (all bulbs and other signal lights work). fuel injection module over injected gas causing excessive pressure. relief valve failed to open causing turbo overpressure to +120psi. failure caused hoses to blow sending hose clamps as projectiles. this week, the front passenger side window unexpectedly dropped into the door. dealer has literally taped the window up until a part arrives. dealer admits to mfg design defect - no voluntary recall. no dealers will voluntarily replace clips until they fail. volkswagen position is that they know there is a design flaw, but wont replace known bad clips until there is a failure. window failure could cause objects (stones kicked up by tires of other cars) to hit passengers. infant / child safety risk. window integrity questionable in an accident if it fails when driving 15mph. help!*ak | |||
| 07/03/2002 | 1 | 08/01/2000 | |
| When opening the r/f poweer window the window made a strange sound and then the window fell to the bottom of the inside of the door and would not go up. cannot close the window and the part is on back order. contacted vw customer service and they said that since the car is over the milage (even though it is within the 24 month warranty) they would only partially reimburse me.*ak | |||
| 05/14/2002 | 1 | 10/01/2001 | |
| Drivers side power front window fell into the door because of faulty power windo regulator. *ak | |||
| Electric power window, when lowered down, failed due to a window regulator popping. the parts are on back order even used/after market parts. please describe details. *ak | |||
| 06/11/2002 | 1 | 07/01/2000 | |
| Both front windows on my jetta fell down into the door while driving down the road. the window was up and without me touching any controls it just fell into the door. both front doors fell within 1 week of each other. i am concerned about this happening when a family member is traveling the roads of this rural community. we get snow in october that lasts through may. if we get caught out in a snow storm and the windows fall down inside the doors we are in trouble. i have checked the web and found th is to be a normal problem now being experienced in the 2000 vw jetta. i called vw representative aaron geister, (800)822-8987 who told me that i was out of warranty so i was out of luck. i am under two years but my 75000 miles put me out of luck. i argued that this was not normal wear and tear on a vehicle. windows should not unexpectantly fall out of any vehicle without warning. i called the lithia dealer to get my car fixed and was told it will be awhile as the regulator part is on back order. he told me that tjhere was a bunch of 2000 jetta owners waiting for the exact same servcie. this poor design is going to get somebody killed. vw needs to do a recall and fix the regulator not with another regulator just like the one that fails after two years but a new set up that prevents the window from sporadically falling into the door.*ak | |||
| 06/13/2002 | 02/01/2000 | ||
| Vehicle was moving at approximately 30mph when i tried to roll the passenger side window down. there was a clicking noise, followed by the window dropping rapidly into the door. it would not go back up. the service department at the dealership stated that they see this often, and that the regulator cable was stripped. the cost of repair was $430, and vw of america refuses to cover this because my warranty is over. after further research, i've found that there are many customers who have experienced the same problem with their 2000 jetta's.*ak | |||
| 06/18/2002 | 1 | 05/01/2000 | |
| From what i have seen and heard, this is a too familiar problem with late model volkswagens. the window made a strange clicking sound and then the window fell all of the way into the door unexpectedly. apparently volkswagen is aware of the problem and has re-engineered the part. if this is the case, why are they not required to issue a recall for this item and repair/replace at no cost to the owner. i would consider this to be a safety concern. what if a window failed while driving in the rain or snow?*ak | |||
| While driving and without warning tried to open window by pushing electronic window lever; however, window was not operable.*ak | |||
| 09/14/2001 | 2 | 08/01/2000 | |
| On sept 14, 2001, my wife was driving through drive in at mcdonald's. she pressed the driver window power button and the window malfunctioned. the window went down but would not go up. the dealer replace left front window regulator at no charge to me. on june 7, 2002, my wife was driving on fort benning through the security gate. the window malfunction. it went down and would go up. i took the jetta to the dealer. i spoke with vw's customer relations office, 1.800.822.8987, ref # 20166271. since my car was 971 miles over the 12 month warranty, vw would only pay 50% and i had to pay 50%. it is my opinion that this is a manufacturer's defect. there was a lady at the dealership with the same problem.*ak | |||
| 06/09/2002 | 1 | 03/01/2002 | |
| I tried to roll down my window and it got stuck part of the way down and when i tried to roll it back up, there was a loud crack and the window fell down in the door. i took it to a vw dealer and i was charged $565 to replace the motor and regulator. there needs the be a re-call. there are too many complaints regarding this one item.*ak | |||
| 06/08/2001 | 1 | 02/01/2000 | |
| While driving car on 06/08/02, driver side power window regulator broke and window fill into doorframe. i took car to window repair shop. tech at shop said this was a common problem with vw's and suggested i check with dealer on replacement. car is past warranty period. the car has 4 power windows. i can't afford nor should i have to pay for a new regulator for each window. this is a serious hazard especially if it happens while you are driving.*ak | |||
| 10/11/2001 | 2 | 04/01/2001 | |
| Both window regulators have failed and i think its a manufacturing defect because i know another vw owner who has experienced this same failure. i tried to get it fixed at a vw dealership but they referred me to a glass shop/independent shop because of the wait-time to get it fixed. in addition the a/c failed before i bought it from the original owner and again failed 6 months after i bought it because of different ownership i could't claim the warranty coverage on the parts.*ak | |||
| 08/22/2001 | 3 | 07/01/2000 | |
| Window regulator broke 3 times and i have been told it is a bad part- and vw is not doing anything to fix it. | |||
| 09/04/2001 | 2 | 03/10/2000 | |
| Driver's and passenger's side power windows regulator broke. window fell into the door. unable to wind the windows up.*ak the first occurrence was covered under warranty. the second occurence was 75 percent coverage. dealer replaced window regulator. *tt | |||
| 04/16/2002 | 1 | 04/01/2000 | |
| Local vw authorized service center indicates that this problem is common on the make and model. they indicate that we should expect to have this problem again, on both doors. the repair cost $300 each time. internet research show that some vw service centers replace the part at no cost. ours did not. *ak | |||
| 03/13/2002 | 2 | 04/01/2000 | |
| Six months ago the rear passenger window fell into the door. now the driver's side window has done the same. car is used for business travel and is outside of warranty. from the volume of complaints i believe this item should be a recall.*ak | |||
| 04/09/2001 | 3 | 12/18/1999 | |
| While pushing power button for window to roll down window will get stuck half way. dealer has been contacted, delaer replaced window motor three times.*ak consumer stated there seems to be a defect with the power windows.*slc | |||
| 12/29/2001 | 1 | 09/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 11/25/2001 | 1 | 06/01/2000 | |
| Vw knows that this is a junk window regulator, plenty of folks have this problem. it's unsafe to have window problems, especially with a new car.*ak | |||
| 11/12/2001 | 1 | 04/01/2000 | |
| Window regulator failed 35 miles from home. failure was sudden and rapid. if this had occurred while driving, this could have caused an accident. *ak | |||
| 08/15/2001 | 1 | 01/01/2000 | |
| The front passenger door was opened while the driver was lowering the passenger window, with a 'pop' the window fell into the door. the dealer would not cover the $300 cost because it was out of warranty even though we were told that this is a common problem. *ak | |||
| 1 | 12/01/1999 | ||
| Consumer states power windows and locks have failed.*yh | |||
| 03/25/2001 | 4 | 12/01/1999 | |
| A wax melted out of the doors of the car, then a few days later the right passenger window made a screaching noise then dropped down into the door while electrically rolling it up. all other windows are making the same noise so i can't use them in fear i they too will fall down into the door. sun roof cover came off the track while shutting it. the lever that you push to open the arm rest popped off while opening it. the drink holder first kept sticking inside the consul, then it slowly broke apart. the dealership is going to charge me hundreds of dollars to fix these things that shouldn't have broke in the first place. my warranty expired after only 24000 miles. my coolant (water) pump just broke last week, but they fixed it because it was covered under the powertrain warranty. that shouldn't have needed repair either. i'm in need of help and i don't like the way this dealership is treating me. this car is an expensive piece of junk. i'm waiting for the next problem to happen. thanks for your help! | |||
| 07/06/2001 | 1 | 12/01/1999 | |
| My passenger side power window failed. the window collapsed into the door and wouldn't operate correctly again. this is a driving hazard, particluarly when covered by plastic until repaired. *ak | |||
| 12/20/2000 | 2 | 10/01/2000 | |
| Both rear door panels vibrate--dealer unable to fix. engine light illuminated--temp. sensor replaced by dealer. problem re-occurred two days later--dealer replaced temp. sensor. passanger front window went down and wouldn't go up--dealer fixed. three months later, window went down again--dealer fixed. air conditioner eminates musty smell--dealer says problem is due to a plugged drain hole in a/c unit--will no fix. rear passanger door leaks a thick, greasy substance. b-pillar trim vibrates on driver side.*ak | |||
| 06/01/2001 | |||
| Front driver's and passenger side power window cable broke on two separate occasions, causing glass to break. dealer and manufacturer have been contacted. but, unable to provide an explanation for these incidents. please provide further details.*ak | |||
| 02/28/2001 | 1 | 05/01/2000 | |
| The first defect was at night, but when the drivers window broke, it was pouring down rain. very hard to see and drive when the rain is soaking you. | |||
| 06/12/2001 | 1 | 09/01/2000 | |
| No summary listed for above vehicle. *ak | |||
| 05/10/2001 | 1 | 01/01/2000 | |
| Power steering began making a wheezing, strained noise after the 20000 mile service. passenger side window regulator broke and window fell into the door; regulator was replaced by warranty.*ak | |||
| 1 | 12/01/1999 | ||
| Power window regulator breaks prematurelly causing window to fall down into door. problem occurs with either door on both the two door and foue door jetta and golf. there is a long list of owners that have had this problem and have recieved very little assistance from dealer or vw about issue. most of the complaints can be viewed on the internet at, www.vwvortex.com. look for the foroum section, then proceed to jetta and golf iv. do a search for window regulators and volla you will find a long list of owners how have made complaints to the dealers and to vwoa about issue. vwoa stance has not been set as a whole as of yet, it seems that they will straddle the gate on this issue until someone makes them accountable. and without vwoa addmitting that there is a problem, the dealerships will continue to deny that there is a defect and make the owner liable. please, can you investigate this matter and give the majority of uus vw owners some relief. thank you | |||
| 5 | |||
| Back door window regulators malfunctioned upon activation, on several occasions. the windows were rolled down to defog, and then failed when trying to close. i had to press the button several times for them to go back up. dealer will not fix because they cannot duplicate the problem. this is a known issue with the volkswagen dealerships and service departments, and many feel it should be recalled. they have failed on me before, and i don't want this happening when i am away from home, leaving my car vulnerable to rain or other weather damage, as well as theft and vandalism. | |||
| 05/05/2001 | 1 | 04/01/2000 | |
| The driver's side window suddenly 'dropped' down into the door, leaving the window totally open with no ability to close.*ak | |||
| 10/06/2000 | 1 | 05/01/2000 | |
| On 10/2000 d/s pwr window regulator broke and window fell into door frame, car under warranty and part replaced. was told by the service tech at dealership that there was a problem with this part failing. six months later on 04/11/2001 the passenger side pwr window regulator broke and the window fell into the door frame. on this occasion i contaced vw since my car had just passed over the warranty period, vw took care of the problem at no cost to me. i am hoping that this same problem does not happen with the rear windows. have been told by both vw and the dealership that this is a problem, possibly should be addressed since when the regulator breaks the noise is very frightening (sounds like a gunshot) and possibly might cause someone to have an accident.*ak | |||
| 10/10/2000 | 2 | ||
| Left and right front power windows failed, powered down the front windows and heard a loud noise, when consumer tried to roll them up noting happened.*et | |||
| 09/22/1999 | 4 | 09/01/1999 | |
| Rt rear and left rear windows have pinch protection that activate sometimes when there is nothing in the window bloking it and i have to push the button 3 times to close it and after the second time the pinch protection turns off. ...(2) the rt front seat belt will not pull down all the time it feels like it is locked in the position you must pull hard several times to get it to work and most of the time it won't come down at all. drivers side works fine, but pass side does not work at all sometimes. took to dealer and it didn't happen to te service worker but the service advisor could not get it to pull down, service worker took apart and found nothing wrong, but it did not work for me that night i got it home. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 01/14/2001 | 41000 | 0 | 11/30/1999 |
| Window regulator: failed check engine light: on | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 10/01/2001 | |||
| Plastic handle that was used to change driver's and passenger's sideview mirrors broke frequently. dealer has been contacted. please provide further details.*ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||
| 05/12/2007 | 61500 | 1 | 08/07/2003 |
| Tl*the contact owns a 2000 volkswagen jetta. the contact stated that the automatic tinting liquid in the rear view mirror is leaking, affecting the plastic near the gear shift, and there are holes in the leather seats. the engine size is unavailable. the current and failure mileage were 61,500. | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 12/07/2004 | 6 | ||
| I purchased a 2000 vplkswagen jetta in the year 2002, pre-owned. i have had nothing but problems with it since i bought it, and now am trading it in, and taking a $3000 loss. here is a list of the problems i have had in the last 2 years listed from first problems to most recent: 1. window tray broke, window fell into the door. $300 2. trunk latch broke, had to get replaced $50 3. sunroof broke, would not move and needed the entire thing replaced including the motor. $1800 4. water pump leaked out all coolant, needed to be replaced $ 600 5. strut coil snaped in half while driving, needed to replace both sides $500 6. lastly, (this is the point when i decided to file a complaint and trade the car in for another brand) water leaking from the electrical panel on top of inside roof. sunroof then malfunctioned, opening when the car was started and the knob was not touched. had to pay to disconnect power sunroof. whatever you do, please, do not buy a vw jetta. that is unless you want to have it continually in the shop and having to spend a lot of money on repairs. *ak | |||
| 03/15/2002 | |||
| Consumer states every time they open the sunroof a yellow powdery substance, blows into consumer face. dealer has been notified. please provide further information on the yellow substances. mr | |||
| 01/01/2000 | 2 | 08/29/1999 | |
| Power sunroof jammed twice and was repaired by the dealer. *yh | |||
| VISIBILITY - WINDSHIELD | |||
| 08/01/2001 | 45000 | 1 | |
| Vehicle suffered a lost of power when check engine light illuminates.*mr on march 7 2002 university vw discovered a defective airflow meter. the windshield was replaced for a cracked rain drain. the brake servo was changed for a pin hole air leak. consumer was told that the glow plug harness might be the cause as to why the brake lights come on. the hazard switch switched on and off distressing other drivers behind. replaced the hazard relay switch (on the dash) by myself. back brake pad wore down to the rivets. vehicle overheated on 3 occasions had pressure test and thermostat changed and problem still exist.*ts *jb | |||
| 08/23/2001 | 2 | 09/01/2099 | |
| Date of first known problem provided. have already been through bbb autoline regarding most of the defects listed and thought manufacturer had fixed them. now vehicle has the same problems plus more. all work being done at dealership is at manufacturer's expense, however, this car is a major inconvenience due to unreliability. electrical problems aren't solved with replaced wiring harnesses, unsafe door hinges and window regulators make for hazardous driving conditions, airbag sensor problems, and quick to wear out rear brakes are all very dangerous defects for a new car owner to suffer with. dt | |||
| 07/31/2000 | 2 | 01/22/2000 | |
| Right front window failed to go up or down and the left rear window popped while closing due to broken lifters. the left front window fell into the door. the window regulator failed twice. *yh *cb | |||
| 06/04/2002 | 2 | 06/01/2000 | |
| Both front side door windows dropped inside the doors because of a regulator failure. dealer and manufacturer were notified at this time. *ak consumer stated the falling down of both driver and passenger side windows inside the doors is a defect or a design flaw in workmanship. *yh | |||
| While driving heard a loud noise , front passenger's side window shattered inside of vehicle with an explosion into pieces. dealer contacted. *ak | |||
| 12/21/2001 | |||
| While driving passenger's side window fell inside of door. dealer contacted. *ak | |||
| 08/26/2000 | 1 | 02/01/2000 | |
| While i was driving, the driver side window in my brand new vw jetta collapsed inside the door and broke. i could not roll up my window. when i brought the car in, they said this is very common, due to hot weather. i think a recall is in order, to replace the part that cannot handle hot weather, and alert the public. thank you. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 04/03/2003 | 0 | ||
| Whenever you use the windshield washer, some of the fluid gets into the vent and you can smell it in the cabin and even sometimes taste it as you are driving. i believe windshield washer fluid is toxic. i have two late model volkswagens, they both do this everytime. i've never experienced this with any other car i've driven before. | |||
| 07/01/2001 | 03/01/2000 | ||
| This car has literally come unscrewed since i purchased it 2.5 years ago-parts inside and out! most recently the axle came unscrewed for no reason and the bolts snapped. the windows have malfunctioned and the rear suspension had to be screwed back together shortly after i bought it. the plastic covering underneath also fell off for no reason-also while i was driving. the windshield wipers have come unscrewed twice and ceased to function once on the highway at high speed during a rain storm. the glove compartment and cup holders have all fallen out. i bought this car new 2 1/2 years ago and i know fear for my life every time i get into it. i have reported this to both the dealer and to volkswagen. neither have expressed any concern whatsoever. dt | |||