Consumer Complaints


Fail datemilesoccurencesPurchase date
DIGITAL INSTRUMENT PANEL
06/15/20011506/15/2001
 Numerous problems with 2001 vw jetta, purchased new in june, 2001.including : windows sporadically malfunctioning (when i called vw corporate as well as my local dealer, i was told that after the dealer evaluated problem i could be responsible for the labor charge depending on the outcome of their diagnosis!!); trunk latch has been replaced once (out of warranty) and now latch does not respond to remotes nor to the inside release on driver door; driver door lock does not respond to remotes nor to control on driver door (the other three door locks are presently functioning); interior coating on plastic door handles and center console began to peel within six months of delivery; center console latch broke long ago; check engine light comes on/off sporadically (brought car to certified mechanic but problem undiagnosed); a wax substance was constantly running into doorwells; vw dealer replaced coil, cables and buffer in response to rough engine idle complaint and i incurred all costs and inconvenience of car in shop , this at 72,000 miles,hazard lights malfunctioned; turn signals malfunctioned; now i hear of a brake light recall and an emergency light switch problem. i am just realizing recently that i am not alone with my jetta problems, that numerous jjetta owners are having the same problems ( i researched on internet) . vw customer service not helpful at all in resolving these problems. *tr