Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | ||||||||||||||||
| 02V244000 | VOLKSWAGEN OF AMERICA,INC | from 09/01/1999 to 01/04/2001 | V (Vehicle) | 332950 | 07/29/2003 | MFR | VOLKSWAGEN OF AMERICA, INC | 09/12/2002 | 09/17/2002 | 571 | 225 | |||||
| Defect Summary | Certain passenger vehicles fail to comply with requirements of federal motor vehicle safety standard no. 225, child restraint anchorage systems. child seat anchorages installed in the vehicle's rear seats must be identified by markings, and their location and use be described in the owner's manual. | |||||||||||||||
| Consequence Summary | These vehicles were not marked or described as required by the standard. | |||||||||||||||
| Corrective Summary | Owners will be provided with a supplement for the owner's manual and also one set of four guidance fixtures intended to use in conjunction with child seats equipped with rigid or semi-rigid lower anchorage attachments. also enclosed will be four decals together with installation instructions and a template for attaching the decals to the lower seat backs. owner notification is expected to begin september 15, 2002. owners should contact vwoa at 1-800-822-8987. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 10/28/2003 | 57855 | 4 | |
| Interior console paint peeling, fabric fading, engine rattle noise, window actuator failure and noise, thermastat, fuel door actuator, seat springs snap, brake pad excessive wear, a/c runs hot.*ak | |||
| 04/02/2003 | 23000 | 1 | 08/18/2001 |
| Back brakes and rotors had to be replaced on my 2001 jetta glx v6 which was purchased 08/01. i only had 23,000 miles on the car! at my 20,000 mile service no problems were mentioned. my check engine light came on too. i had to have my o2 sensor replaced under warranty. the warranty did not cover the brakes. i do not ride the brakes. 1 month after i bought the car i noticed that when i start it in the morning it makes a sound like and old junky car would. i had it to the dealer twice for this and they said its nothing and that's the way a v6 sounds! it only does it on the first start of the day. i am afraid it will end up being some very expensive problem in the future. 9 months after i had the car the arm rest came apart and had to be fixed under warranty. i will never buy another volkswagen again and i would not recommend them to my friends who are md's and rn's and can afford nice cars. *jb | |||
| 01/26/2002 | 6 | 01/21/2002 | |
| Consumer states that when starting the vehicle the alarm sounds and horn goes off and lights flash on and off for about 10 minutes. this also happens when opening doors to exit the vehicle. also the illuminated entry and the power door locks were not working. the dealer has replaced wiring and relay in the doors, the radio ignition switch, and door lock, however the problem still exists. the dealer now states that there is nothing further they can do. nlm front bumer pulled loose. bumper and lower facia reinstalled. *tt | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 10/22/2004 | 2 | 07/14/2001 | |
| The air coming out of my 2001 volkswagen jetta's air conditioning unit started to smelling like melted crayons and engine fumes. a few weeks later, the air conditioner broke down, and i took it to get repaired at deel volkswagen in miami. i told the service agent that the car also had a terrible smell of car fumes and to please check that. the next day, i received a service repair quote for $1,300 that included the replacement of the battery fuse box, main fan, a/c fan and fan module. the parts were replaced in the car on 10/22/2004. when i picked up the car, i noticed that the a/c had the same engine fumes smell, and told the service person, ricardo wilder, that the a/c still smelled the same. he told me that all jetta's smelled the same, and that i should drive it for several weeks to let the newly replaced parts do their job. it is now april, 2005 and the car still strongly smells like engine fumes. at the end of my driving day, my clothes and the inside of thee car smell like engine fumes. i now drive with the windows and moon roof open and with the a/c off in order to fight the strong smell. i strongly believe that whatever this smell is, it is detrimental to my health. *ak | |||
| 09/06/2001 | 5689 | 1 | 04/08/2001 |
| I have had nothing but problems after purchasing my brand new 2001 v.w jetta. i had vehicle only 6 months and it left me stranded due to malfunction of emission control sensor. 5 months after that, ignition lock cylinder was inoperable, needing them to repair. 2 months later, owned for 1 yr 1 month, car was burning a lot of oil so consumption test was done and determined to be true,that the car was in fact consuming abnormal amount of oil. as a courtesy to me, the customer volkswagen replaced piston rings, rod bearings and deglazed cylynder walls. they had my car 6 days to rebuild engine. 6 months later car was shaking really bad when driving on the freeway, took it in and service technition discovered that rear brakes were warped and rear brake pads had premature wear. those were replaced. throughout this course of time the passenger brake light had been replace 2 times,air condition vent was not working and had to be remove and install new center air outlet,armrest broke and had to be replaced, glove compartment latch broke, and the brake lights have gone out and been repaired numerous times but are still faulty,not working at this time. volkswagen has treated me as though i was the one inconviencing them!! i regret purchasing this vehicle and will continue discouraging anyone from ever buying a volkswagen! i don't feel safe in this car!! after doing some research i see now that i am not alone. knowing there are many other vw's on the road with the same mechanical problems my car, i'm concerned with the safety of others as well as myself! *la | |||
| 01/25/2001 | 1 | 01/01/2001 | |
| Nothing but problems!!! the day i was to pick my car up, driver window needed replacement. since then it has fallen into door 3 times. air conitioner leaked into interior, soaking carpets and smells bad. brake lights stuck on when car is off, arm rest and glove box broke. received zero help from dealership or volks.of america. what is next??? | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 05/10/2006 | 52675 | 1 | 08/03/2005 |
| Dt*: the contact stated upon inspection, it was noticed the brake light switch was inoperable. the dealership replaced the brake light switch and determined there was a nhtsa recall, # 06v183000, regarding the exterior lighting brake light switch. the vin was not included in the recall. the manufacturer was alerted. updated 6/27/2006 - the switch was replaced by the original owner under recall on 4/26/05 with 44653 miles. the replacement switch failed one year later at 52675 miles. the coolant pump failed and caused the vehicle to overheat. the front woofer in the door failed internally causing the sound to be distorted. *nm | |||
| 04/22/2001 | 1 | 04/22/2001 | |
| Since i have had my jetta i have had to keep oil in the trunk because the car burns oil, i was told by the dealer that it is normal for a car to use that much oil, i have had to have the brake switch replaced, the arm rest latch replaced, cd player replaced twice, my passenger rear brake lights burn out regularly (only passenger side), my key in the ignition alarm and lights left on alarm turned and stayed on everytime i drove my car. the dealer's solution to all these problems was to downgrade my car and buy a vw beetle. i purchased a 2002 used beetle - dealer allowed me take car and promised to fix anything on the following monday. there was a light on the dash that was lit up called epc - i asked the dealer what the light was for and they said that the alignment needed to be adjusted no big deal they would fix it when i returned on monday. i drove the car off the lot got about 20 miles for the dealership and the car died on the freeway!!!!! while waiting for the tow truck i read in the car manual that epc stood for electric power control - it said if this light goes on do not attempt to drive - tow to dealership immediately - after that i marched right back to the dealer and got my jetta back - however i still have all of the above problems and few to add to the list defective electric window, noisy brakes when in reverse even after brakes were replaced. i can't wait to turn the piece of @#$%# in to the dealer when my lease is up and walk away - i just feel sorry for the fool they turn around and sell it to! *la | |||
| 06/19/2002 | 19900 | 7 | 09/26/2000 |
| The consumer has experienced the following: tread separation(tires)/the outside tires cupped, more wear on the center, 3-4 tires had shown a sign of separating cords, the driver seat back is worn, unspecified bad remote, and the speaker would drift away then come back again. the consumer seeks reimbursement for the defective tires. scc ph | |||
| 1 | |||
| Consumer states the quality of the radio antenna is poor. *slc | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 04/22/2006 | 29500 | 1 | 09/22/2001 |
| My 2001 volkswagen jetta fell off the jack while my son was changing a tire this morning. the jack, provided by the manufacturer with the vehicle, appears to have some sort of design defect. i was able to raise the vehicle and replace the tire using the jack provided with a 1994 volvo 940. *jb | |||