Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 01/01/2006 | 60000 | 1 | |
| My 2002 vw jetta tdi has many electrical problems. the one that might be a safety factor is the micro switches in the door latches. the doors with faulty switches don't know if there open or closed. when open the safety light on the door does not come on to alert oncoming vehicles that a door is open. if the switch stays on when the door is closed, the dome lights stay on until the battery is dead. the vw dealer just jerked me around until the warranty had expired. (fredericton vw). since the part(s) for this repair are expensive, i feel that vw should recall all vehicles to replace the switches and door latches. mel moir *tr | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 07/07/2005 | 75000 | 2 | |
| The driver's side door came loose while driving and even though it was seemingly shut properly when at a stop. aside from the loud road noise, the door's ajar ding would startle me, particularly when at high speed on the (relatively smooth) highways. i have to slam the door several times in order to get the dinging to stop. whenever the door rattled loose on the highway (which was unpredictable), i was worried that it was going to fly open. i had to pull over to attempt to close it. i paid $550 to have the door lock replaced (it was the hardware, not the electronic locks, which functioned normally throughout the ordeal). now, only 2 years later, i'm having the same problem, and the dealer says that neither their repairs nor the replacement parts are under warranty. *tr | |||
| 01/01/1901 | 3 | ||
| 2002 jetta with a safety recall- replaced brake light switch customer states that the dealership refused to fixed the recall**cc the vw service center and customer care informed the consumer the vehicle was out of warranty and they had no obligations to pay for towing or any other cost associated with the vehicle, including the last recall regarding the brake light switch that the consumer has replaced on 3 separate occasions. the consumers daughter had experienced the vehicle locking up as a result of the defective brake switch. the instrument panel failed and the consumers daughter was unable to read the panel. the consumer stated in the past, the trunk latch failed as well as a broken bolt on the transmission, the drivers side seat belt and the egr all had to be replaced. the door latch failed because the lock signal was not working. *jb the consumer stated that he received a recall for his daughter's vehicle, this is the 3rd brake switch not to mention over $800 in unwarranted charges from the dealership. the consumer stated he was hoping that this classifies the vehicle as a lemon. the consumer stated would like dealership to review the over charges or buying the vehicle back. *tr | |||
| 09/03/2006 | 92000 | 1 | 12/14/2001 |
| Way to many to list here. i have had problems from the start. more than $7000 worth of repair (plus more that was covered by warr) the final item that caused me to say i would never consider another vw product was the engine damage caused by a timing belt failure. all services were performed at the dealership. the users manual states inspection of the belt at services (that i paid for) and replacement at 120,000 miles. i only had 92,000 miles. it will cost $5,000 to repair the engine. it is not cost effective to repair this car. it was a great car to drive but quality control is poor at best. *nm | |||
| LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK | |||
| 03/01/2006 | 50000 | 1 | 02/01/2005 |
| Purchased used 2002 vw jetta 1.8 turbo (5 speed) with 34,000 miles still under warranty. taken to dealership for blown fuses (cigarette lighter), trunk latch, center console, and transmission repairs. fuse problem was ongoing. within a few months, a local mechanic installed a small boost gauge on the dash, which was wired into a 10 amp fuse. within five days, the car was being backed out of the driveway when smoke began pouring from all the dash vents. the wire harness, fuse block, and controller components located behind the dash were destroyed by fire. vw of america prepared to send investigators to nm, but when they discovered gauge wiring may have contributed, they did not investigate. have read of other electrical fires behind instrument panel, dash, since this time. our son was driving the car at the time of the fire, but was able to get out. *tr | |||
| 01/01/1901 | 3 | ||
| 2002 jetta with a safety recall- replaced brake light switch customer states that the dealership refused to fixed the recall**cc the vw service center and customer care informed the consumer the vehicle was out of warranty and they had no obligations to pay for towing or any other cost associated with the vehicle, including the last recall regarding the brake light switch that the consumer has replaced on 3 separate occasions. the consumers daughter had experienced the vehicle locking up as a result of the defective brake switch. the instrument panel failed and the consumers daughter was unable to read the panel. the consumer stated in the past, the trunk latch failed as well as a broken bolt on the transmission, the drivers side seat belt and the egr all had to be replaced. the door latch failed because the lock signal was not working. *jb the consumer stated that he received a recall for his daughter's vehicle, this is the 3rd brake switch not to mention over $800 in unwarranted charges from the dealership. the consumer stated he was hoping that this classifies the vehicle as a lemon. the consumer stated would like dealership to review the over charges or buying the vehicle back. *tr | |||