Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 02/19/2008 | 90700 | 9 | |
| I inadvertently hit a pot hole. the pot hole was probably a little deeper than most. the driver's side-curtain airbag, the seat side airbag and the seatbelt tensioner were deployed. there was no damage to the car. there was no immediate danger to me. i did not lose control of the car even with the startling deployment of the safety systems. i was told by the guy in one of the body shops that i went to to get estimates that vws and bmws are known for their touchy airbag systems. i do not think that it is reasonable to have a $2700 repair bill, the inconvenience of all of the legwork to get my car fixed or the temporary non-functioning of my car's safety system just from hitting a pot hole! i am working on a claim and have not yet had the car repaired. parts listed as being necessary to replace are: side curtain airbag, seat side airbag, seat belt/tensioner assembly, seat cover, a-pillar trim, headliner, sail panel trim, airbag sensor and airbag control module. also, the car will need to be plugged into a computer analyzer in order that the airbag codes be reset. *tr | |||
| 02/01/2007 | 65000 | 500 | 06/12/2002 |
| Tl*the contact owns a 2002 volkswagen jetta. when the contact opened the vehicle door, the passenger compartment smelled like melted crayons. the contact believed that the smell originated from the carpeting and the soundproofing material in the door and throughout the vehicle. the vehicle was taken to the dealer and the technician was unable to determine the cause of the odor. no repairs were made at that time. the vehicle was taken to another dealer and they kept the vehicle for a week and washed the coils; however, they too could not locate the source of the smell. the current mileage was 68,800 and failure mileage was 65,000. | |||
| 04/14/2007 | 75000 | 2 | 07/01/2006 |
| I have had this problem and from what i have read on forums online which is quit disturbing hundreds of other people have as well. there is water that forms on both the front passenger floor and sometimes the rear floor during rains. it is supposedly clogged drains. shouldn't these drains be big enough to handle the flow of debris and water. it has happened in a lot of different models of vw according to the forums. and i am under a 2 year vw warranty but supposedly this isn't' covered according to the dealer. this could have ruined electronic stuff in my car or could as it gets wet. there was nothing about this in the manual or anything i had to find it out online. *jb | |||
| 05/07/2005 | 1 | ||
| 2002 volkswagen jetta leaks during the rain, console vent broke, center ac vent broken, sunroof cover jammed, and the windshield wipers are out of alignment.*mr the leak has caused the carpert to become molded. the dealer refuse to provide any further assistance because they were unable to locate toe origin of the leak. the consumer contacted the manufacturer about replacing the vehice but the refused. | |||
| 05/08/2005 | 09/14/2002 | ||
| September 2002 - leased 2002 vw jetta 1.8t. july 2003 - check engine light came on, ignition coils had to be replaced per recall. november 2003 - plumes of black smoke came out of tailpipe - they determined the oxygen sensor needed replacing. november 2003 - (a day later) smoke still coming out of tailpipe, they determined there was oil in the turbo, they had to remove and install new turbo charger and there was an oil leak, they had to remove and install oil line. november 2003- car making whoosing noise, had to rescure loose intake hose. may 2004 - replace breaklight switch per recall. july 2004 - drivers side window fell - had to have both windows and clamps replaced per recall. (if this had happened after hours, my car could have easily been vandilized, fortunately it was during the day and i was near the dealer so they were able to get them wedged shut before they could get the car in to be fixed.) july 2004 (a day later) - battery died, got jumped and was towed to shop, it was determined i needed a new battery. no problems for almost a year, thought i was homefree... may 2005 - clacking noise in engine, sludge on dipstick and in oil fill cap. no oil light or check engine light ever came on. had to also have hazard switch replaced per recall. i am currently waiting to see if they will cover the repairs under my warranty. my car needs to have the oil pan removed to see if there is any further damage. i was never told to you use synethic oil in my car and that apparently is the cause of the sludge problem. from looking online, it seems many more people than just myself have had this problem. vw needs to recall this. | |||
| 1 | |||
| There were problems with the consumer's vehicle in which she contacted nhtsa about and had not received a response . the consumer requested the status of her complaint. mr scc *jb | |||