Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 12/05/2012 | 149786 | 1 | |
| Seat belt made noise when putting on and suddenly had no tension. since seat belt will no longer retract. *tr | |||
| 12/05/2012 | 149786 | ||
| Seat belt made noise when putting on and suddenly had no tension. since seat belt will no longer retract. | |||
| 03/15/2011 | 88865 | ||
| This isn't necessarily a complaint, i just wanted it to be noted in case other jetta drivers are having the same problem. my driver's side seatbelt retractor gave out on my volkswagon 2002 jetta last night. big safety concern, vw says they will have to order a part for me, meanwhile my seatbelt is broken! i am hoping vw covers the cost of this since it is a huge safety concern. | |||
| 10/05/2009 | 97500 | 1 | |
| My son was in his high back booster seat when this happened. he was in the rear drivers side sitting with his seat belt on. we came home after groceries and i asked him to get inside the house while i was unloading the car. he heard him crying, so i went to him to find out that he was locked in his seat belt and the seat belt was locked. luckily the seat belt was near his waist not neck. i called my husband and trying to unlock the seat belt and tried to get him out. could not do anything, lifted him a bit and removed his carseat, thinking it would loosen up, even that retracted back. after 1 hour of struggle, we finally had to cut the seat belt with a scissors. his waist was twisted in the belts and he had bruises on his waist. so sad that this locking technology works so badly. this has caused so much paid to all of us seeing him cry and got stuck. *tr | |||
| SEAT BELTS - FRONT | |||
| 01/01/1901 | 3 | ||
| 2002 jetta with a safety recall- replaced brake light switch customer states that the dealership refused to fixed the recall**cc the vw service center and customer care informed the consumer the vehicle was out of warranty and they had no obligations to pay for towing or any other cost associated with the vehicle, including the last recall regarding the brake light switch that the consumer has replaced on 3 separate occasions. the consumers daughter had experienced the vehicle locking up as a result of the defective brake switch. the instrument panel failed and the consumers daughter was unable to read the panel. the consumer stated in the past, the trunk latch failed as well as a broken bolt on the transmission, the drivers side seat belt and the egr all had to be replaced. the door latch failed because the lock signal was not working. *jb the consumer stated that he received a recall for his daughter's vehicle, this is the 3rd brake switch not to mention over $800 in unwarranted charges from the dealership. the consumer stated he was hoping that this classifies the vehicle as a lemon. the consumer stated would like dealership to review the over charges or buying the vehicle back. *tr | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 02/19/2008 | 90700 | 9 | |
| I inadvertently hit a pot hole. the pot hole was probably a little deeper than most. the driver's side-curtain airbag, the seat side airbag and the seatbelt tensioner were deployed. there was no damage to the car. there was no immediate danger to me. i did not lose control of the car even with the startling deployment of the safety systems. i was told by the guy in one of the body shops that i went to to get estimates that vws and bmws are known for their touchy airbag systems. i do not think that it is reasonable to have a $2700 repair bill, the inconvenience of all of the legwork to get my car fixed or the temporary non-functioning of my car's safety system just from hitting a pot hole! i am working on a claim and have not yet had the car repaired. parts listed as being necessary to replace are: side curtain airbag, seat side airbag, seat belt/tensioner assembly, seat cover, a-pillar trim, headliner, sail panel trim, airbag sensor and airbag control module. also, the car will need to be plugged into a computer analyzer in order that the airbag codes be reset. *tr | |||