Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | ||||||||||||||||
| 02V031000 | VOLKSWAGEN OF AMERICA,INC | from 10/01/2000 to 09/30/2001 | V (Vehicle) | 55000 | 03/08/2002 | MFR | VOLKSWAGEN OF AMERICA, INC | 01/31/2002 | 02/04/2002 | |||||||
| Defect Summary | On some passenger vehicles, short circuits can occur within the electronic control unit of the anti-lock braking system (abs). | |||||||||||||||
| Consequence Summary | This can result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will replace the abs control unit. owner notification began march 8, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volkswagen at 1-800-822-8987. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | ||||||||||||||||
| 07E023000 | CARDONE INDUSTRIES, INC. | E (Equipment) | 13128 | 04/02/2007 | MFR | VOLKSWAGEN OF AMERICA, INC | 03/29/2007 | 03/29/2007 | ||||||||
| Defect Summary | Certain cardone master cylinders with date codes lower than dca7078 sold as replacement equipment for use on the vehicles listed above. the seal on master cylinder can fail and leak brake fluid. | |||||||||||||||
| Consequence Summary | Loss of brake fluid can result in poor braking performance, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Cardone will notify owners and offer to repurchase any defective master cylinders. the recall began during april 2007. owners can contact cardone at 1-800-777-4780. | |||||||||||||||
| Notes | This recall only pertains to aftermarket cardone master cylinders and has no relation to any original equipment installed on the vehicles listed above.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | ||||||
| RQ03010 | VOLKSWAGEN OF AMERICA, INC | 12/17/2003 | 03/01/2004 | BRAKE LIGHT SWITCH | 04V096000 | |
| The number of duplicates between odi and manufacturer failure reports cannot be determined due to missing and or inaccurate information.the injury noted above was minor.on february 26, 2004, volkswagen of america, inc. (vw) submitted a defect notification (per 49cfr573) to the national highway traffic safety administration (nhtsa) advising that certain model year (my) 1999 - 2002 volkswagen jetta vehicles manufacutured with the same brake light switch as recalled under 03v-265 (my 1998-2002 new beetle) are affected by a safety defect.specifically, if the brake light switch malfunctions, the brake lights could fail to illuminate when the brakes are applied, or could stay illuminated continually even when the brakes are not applied.either condition results in the inability of the brake lights to notify other motorists of vehicle braking, thus increasing the risk of a rear end collision and occupant injury.accordingly, volkswagen is recalling jetta vehicles manufactured from may 1998 to november 2001 to inspect and replace free of charge any affected brake light switches.the recall program, vw code wx, will commence in april 2004. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK - CONTROL UNIT/MODULE | |||
| 09/15/2003 | 20480 | 1 | 08/22/2002 |
| My 2002 vw jetta has been sitting at the dealership for almost 30 days waiting for an abs control module. no one at the dealership or vw of america can tell me when the part will be shipped or if it has even been shipped yet. i call every day to find out status, and still no one at this huge corporation has an answer. *la | |||
| SERVICE BRAKES, ELECTRIC | |||
| 08/29/2003 | 24000 | 1 | |
| Check engine light continuously comes on, completed recall for brake switch, epc light continues to come on, car stalls while waiting for a light to change very dangerous. after a night of rain, leak in passenger side floor mold growing car will have a very hard start or no start at all in the morning, replaced battery 3 times. changed o2 sensor 2x, car burns oil continuously, interior lights go out when they feel like it, brake lights die out fast, changed brake lights and signal lights at least 5x. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 07/25/2010 | 102000 | ||
| Tl-the contact owns a 2002 volkswagen jetta. the contact stated that while turning the vehicle on she heard a loud noise, then suddenly all the warning lights illuminated on the instrumental panel. the vehicle then stalled. the vehicle was inspected by a independent mechanic who informed her that the failure was the abs sensor. the contact referred to the nhtsa campaign id (02v031000) service brakes: hydraulic: anti-lock. the vehicle has not been repaired. the failure mileage was approximately 102,000. tb | |||
| 03/23/2010 | 134221 | 1 | |
| I have a 2002 volkswagen jetta and i have a brake light switch issue (brake light stays on and a dct(p0571) is set) that was described in the recall/replacement, but the vin group that this applies to is 3vw---9m-ym000089 to 3vw---9m-2m053565, as you can see, mine is just out side the high vin. the vin range should be readdressed to include all 2002 model jettas with cruise control. thank you for your prompt attention to this matter. *tr | |||
| 12/01/2009 | 76000 | 1 | |
| Abs warning light and check engine light lit up in 2002 jetta. *tr | |||
| 10/01/2005 | 75221 | 1 | 03/30/2002 |
| This is a report of the failure of the booster brake on a 2002 vw tdi jetta. the symptoms are that while applying the brakes, the pedal will suddenly be sucked to the floor resulting in a sudden stop. the danger created is of being rear-ended and is a potential life threatening issue. the problem is difficult to trouble shoot because it is intermittent. once the pedal is sucked to the floor it could be days before it happens again. i see that at least eleven other 2002 jetta owners have reported the sudden braking problem to nhts, i.e. odi id #10103196, 10129643, 10137579, 10100576, 10058106, 10027194, 8011122, 10139134, 10086927, 8023749, 769651. in each case, where a solution is mentioned, the solution involved the booster brake. in my case the vw dealer, after trying twice, did not find the solution. it was after interacting with the folks at the vw tdi club who experienced the same problem that i learned their solution which was to replace the booster brake. the vw dealer agreed to replace my booster brake only if i agreed to hold no one other than myself responsible should the replacement not solve the problem and if they could replace the master cylinder in addition to the booster brake. the repair made over a year ago on 25 october 2005, solved my sudden braking problem. i see that others on the tdi web site are still having booster brake problems and that they have been unsuccessful in getting volkswagons attention. the help of the nhts is needed to raise the corporate consciousness of the right folks in vw about the booster brake problem. at a minimum vw should alert its service repair folks to the symptoms and the solution. a recall to correct the failed booster brakes is the desired redress. i still have the failed booster brake and master cylinder and will be glad to provide all the parts to the nhts folks. *nm | |||
| 07/12/2006 | 6 | ||
| Dt*: the contact stated the vehicle has a faulty electrical brake light switch causing the vehicle to malfunction and the brake light to illuminate. the dealers determined that the vehicle was not part of a recall although the vehicle experiences similar symptoms. the contact researched online to check on recalls pertaining to the vehicle's symptoms, recall #04v096000 identified similarities. the dealers offered to replace the part for a cost. | |||
| 07/29/2005 | 20000 | 1 | 07/07/2002 |
| We have a 2002 volkswagen jetta tdi gls. since the vehicle was new we have had an intermittent serious problem with the braking system. we live near fort collins, co; when we travel to other parts of the country with lower elevation, our brakes begin to malfunction. initially, they begin to drag; you usually have to turn off the ignition to get them to release. sometimes you can pump them hard and get them to release. during this phase the brakes wear quickly and become very hot. within a day the problem progresses to a much worse condition. as you press the brake pedal, the pedal feels as though it is pulling away from your foot. as you press a little more, the pedal suddenly pulls violently from your foot and the vehicle brakes slam on. at this time the abs does not work as far as i can tell. when the brakes pull from your foot there is a noise like air being sucked into something. when the brakes slam on in this fashion, one of several things happen. the brakes may stay locked on, leaving you to try to get them to release, often in an intersection or traffic. they may release entirely, and be okay until the next braking incident. many times they drag somewhere between light enough that you might just think the car is running poorly to so heavily that you can barely move the car without killing the engine. we were most recently in the portland, oregon area when this happened. it began to happen the first night we were in town, with the dragging. the next morning we drove to the coast, and the more serious malfunction began. we tried to drive around a small coastal town, only to have to park and walk everywhere we needed to go. on the way back we were unfortunate to find ourselves in bumper to bumper, stop and go traffic. with nearly every single use of the brakes, they would slam to the floor. we have to try to stay far enough away from other vehicles to avoid being hit from behind or skidding into the vehicle in front of us. *nm | |||
| 09/17/2005 | 42995 | 1 | 09/02/2001 |
| On 9/17/2005 i was pulling into my assigned parking spot at my condo. i was approximately traveling about 3 mph and had my brakes applied to maneuver into my parking spot. upon reaching the curb, i applied pressure to the brakes and expected to come to a complete stop. however, my car lunged forward and ended up in my neighbor's living room. my car only stopped after taking out the brick structure and front window of her condo. before making impact with the outside structure i attempted to brake twice with no response. the impact was substantial and yet the airbags never deployed. my car was towed to a garage that my insurance approved and not to the dealership who has serviced my car for all the current recalls and various problems. the recalls and problems include the brake light switch, replacement of the coil ignition, armrest break, alarm sounding for no reason, and the window falling into the door frame. this accident caused serious property damage and the police were called to the scene. the police acknowledged my skid marks and my attempt at applying the brakes. the situation was treated/cited as a car accident so that my neighbor and i could go through the proper procedures of her damages being reimbursed. i plan to prove my car is defective and a lemon. i would appreciate any feedback, advice or suggestions regarding my situation. *nm *gem | |||
| 02/02/2003 | 3 | ||
| While driving in inclement weather, the consumer applied the brake, but they failed. the vehicle was taken to the dealer for inspection. the mechanic inspected the vehicle and determined that the brakes were frozen and that the rotors were bent. the power booster and rotors needed to be replaced. please provide further details. *jb | |||
| 01/24/2005 | 3 | ||
| When the consumer applied the brakes the pedal went to the floor.. the consumer was able to pump the brakes and the vehicle came to a complete stop. the consumer took the vehicle to the dealer to be inspected, however they were unable duplicate the problem. *jb | |||
| 08/11/2004 | 39000 | 1 | 03/11/2002 |
| While driving on a slight downgrade, during clear wether, on a dry road, my brakes locked up. this was preceeded by a loud decompressing sound, immediately after which the brake petal went to the floor of its on volition. my foot was no where near the break petal. this caused me to skid on the dry pavement and left me extremely close to a ditch. as soon as the car stopped moving the brakes returned to normal. this occured twice more during the mile to my home. it was towed to the dealership. no fault codes were in the computers memory. initial diagnosis - intermittent occurance of an unknown nature. my concern is that if this occured on a busy highway i may have been struck in the rear by another vehicle, injured or died and no-one would have known it was a brake malfunction. my concerns were heeded and a tech was assigned to drive the vehicle home that eve. the brake lock-up occured several times to him while driving slowly. it was once again towed to the dealership. they are replacing the brake booster but are not sure this is the exact cause of this problem. i am concerned to say the least. this is my only vehicle. is there a recall or investigation? are there deaths attributed to this failure? could there be unreported deaths due to this defect? why was there no fault in the computer? vehicle being repaired @ speedcraft vw, wakefield, ri, (401) 783-3303. *ak | |||
| 01/10/2004 | 5 | 07/27/2002 | |
| 1) transmission slips, and causes a thud. have taken vehicle to dealership 3 times and nothing has been done to correct this problem. 2) led display disappears. have informed dealership of this problem twice and nothing has been done to correct this problem. 3) brakes are mushy. have informed dealership once and nothing has been done to correct this problem. 4) vehicle is sluggish when accelerating. have informed dealership once. 5) engine light has come on, and there is peculiar smell. have informed dealership once. *nm | |||
| 11/09/2002 | |||
| When applying the brake pedal while traveling about 30mph the pedal will go all the way down to the floor. dealer was notified provide additional information. ts | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 04/14/2008 | 72501 | 1 | |
| I purchased the 2002 volkswagen jetta in august of 2006. the first set of repairs was on 3/2007 at 64,332 mi check engine light mulitple misfires: p0300, p0301, p0302, p0303, p0304 replaced ignition coils cost: $200.11 second repair took place in april of 2007 took car in for recall - replacement of brake light switch check engline light was back on - replaced temp. sensor cost: $199.33 car was jerking into gear, downshifting hard and sluggish. brought car into dealserhsip in april 2008 worn strut brushings needs rear pads needs rotors check engline light on again needs new coils again spark plugs temp sensor again new t-stat fans not working hoses under intake broken needs new transmission diagnosis cost: $149.21 estimated cost of repair: $6,500.00. *tr | |||
| 12/09/2007 | 96000 | 1 | |
| I own a 2002 vw jetta 1.8t. over the winter my abs system did not function properly at all! sometimes it would work and sometimes it wouldn't. now that it is warmer out it does not work at all! abs light, traction light, and blinking brake light now illuminate my dashboard. i have read that this is a faulty abs control unit which many people have had problems with. i simply don't have 1,500 dollars to fix something like this but it would be nice to be in control of my car on snowy wisconsin roads. *tr | |||
| 09/25/2005 | 54000 | 3 | |
| I own a 2002 vw jetta tdi. three times now i have had a serious incident with my brakes. while driving at low speeds, under 25 mph, the brake pedal has pulled itself to the floor and sharply applied the brakes while i was driving. my foot was on the accelerator while this occurred. there is also a loud pressure release sound coming from the brake pedal after it applied itself. this happens intermittently and the dealer has not been able to correct it yet. *jb | |||
| 11/25/2004 | 5 | 12/31/2002 | |
| A few weeks ago i was driving my 02 jetta tdi and was sitting at a light with the brakes applied. once the light turned green i release the pedal and it had a hydraulic release sound, like a swishing noise. the brakes were still on but the pedal had released. i tapped the pedal and they released. over the course of my drive home every time i applied the brakes the pedal would suck all the way to the floor and make that swishing sound. the car would jolt as the brakes applied full force. other times they would stay applied and i would have to tap the pedal and then they would release. i got home and later decided to test the car out again. and it did nothing! the car drove fine for a couple weeks. today the problem started again suddenly. advice. help. thanks. *ak | |||
| 07/15/2004 | 25000 | 2 | 06/01/2002 |
| I have a 2002 volkswagen jetta. i had the brakes checked due to vibration. even though there was 40% of the pads left the front rotors had to be replaced. i have been told the rotars on the jetta are lighter/thinner and with a combination of harder brake pads it is not unusual for the rotars to warp with heavy city driving. it is not uncommon to have to replace the rotors with the very first brake job. i was told that with subsequent brake repairs the replacement rotors probably could be turned and not need changed. there is an obvious issue with the factory rotors and/or pad match. a first time brake job should not require rotor replacement. *ak | |||
| 06/15/2004 | 61800 | 1 | |
| While driving at any speed front brakes locked up. *ak | |||
| 01/05/2004 | 52000 | 1 | 03/07/2002 |
| In attempt to stop the brake pedal went to the floor and the emergency brake had to be used to stop. after pumping the brakes several times partial braking was restored. upon examination by the local dealer it was determined that the vaccum pump had failed and the vaccuum hoses were full of holes. the car is a 2002 vw jetta tdi (deisel) and had 52000 miles at the time of incident. at 50000 miles the car was inspected at the dealer according to vw specifications and the defect was overlooked. volkswagen of america fails to understand the serious nature of this problem and fails to accept any responsibility. i am concerned that there may be many other cars on the road facing the same serious dangerous condition.*ak | |||
| 01/06/2004 | 1 | ||
| While driving 45 mph driver applied brakes and pedal went to the floor. this caused the vehicle to skid into a tree. both air bags did not deploy. *ak | |||
| 11/15/2003 | 7 | 01/12/2002 | |
| I have a 2002 1.8t volkswagen jetta - i have experienced numerous failures. 1)radio has failed twice - in each instance fault was traced to a fuse - following radio failure i experienced repeated dead batteries until the radio was repaired. 2) abs failure detected when i was getting my radio fixed the second time 3)vehicle has failed to start on two occasions - i wait a minute and try again - it worked 4)my window fell into the door 5)i experienced an activation of numerous engine fault lights that reset following engine restart 6)the coating on interior door handle surfaces peels off easily 7)the chrome ring around the shift know is peeling. *ak | |||
| 30000 | 3 | 05/17/2002 | |
| When the consumer attempted to apply the brake, the pedal shot all the way to the floor, which left the vehicle with no braking ability. the pedal eventually recovered and consumer pulled into a parking lot for safety. while parking, the consumer attempted to apply the brakes again and the pedal shot to the floor a second time. dealer had not been able to duplicate or determine cause. *ak the dealer was unable to remedy the problem. on the way home, the problem occurred again while in traffic and to avoid an accident, the consumer ran into the ditch. *scc *jb | |||
| 11/15/2002 | 1 | ||
| The anti-lock brake failed, which caused the vehicle to experience extended stopping distance. *jb | |||
| 01/23/2002 | |||
| First dealership completed recall 02v031000 incorrectly. had another dealer check it. other dealership was charging consumer to fix the other dealerships error.*ak | |||
| 04/01/2002 | |||
| I bought 2002 jetta from sunnyvale volkswagen this april and last week i came to know that a recall on the abs control unit (nhtsa campaign id: 02v031000) applies to my model. i immediately contacted volkswagen of america, inc. if my car has the defective abs unit or not but they said they had no idea. they said they cannot tell from vin or all the information i provided to them. i contacted them again to confirm if what they had told me was correct or not and they admitted my car still has the defective abs control unit. the recall date was 02/04/2002 so sunnyvale volkswagen must have known that my car had the defective abs unit when they sold it to me. the defect not only decreased my car's resell value but also put my my life in danger. when i asked david bousheh, the sale associate assigned to me, about 'safety first', he said like, like, seatbelt. that's it. maybe he just wanted to skip the subject because of the abs unit. i did not buy it if i was informed of the recall that can result in a fire. my car was on sale and according to one of the managers (his name is saiid, not sure about spelling), they had 3 jetta's on sale so i think there are two more jetta owners that probably do not know about the recall. all owners should receive recall notice no matter when they buy a car, before or after the recall date. dealerships like sunnyvale volkswagen put car owners and other drivers' lives in danger. also, customer support people at volkswagen of america, inc. need more training (i'm assuming they didn't give me false information knowingly).*ak | |||
| 07/28/2002 | 09/01/2001 | ||
| Abs system failed while car was parked after being serviced by the recall. *ak | |||
| 10/01/2001 | |||
| In dec. 01 the brake and abs panel lights came on. the car manual said to take to mechanic immediately. i have relocated from nj where i purchased the car to v.i. i was told by salesman, gary, that volkswagen would cover waranty expenses just send receipt. when i called vw about the problem i was told to ship the car to pr which would cost me $1600. the property damage figure i can't afford the pr dealer is the closest i spoke to them they said master brake control unit or the la bomba need replacement cost $600 dollars and 400 respectively. they said perhaps they would send mechanic if i paid transportation and room. if the parts special tools (loaned) and instructions are sent my mechanic could do the job. what are my options? this is a brand new car which i paid over $20,000.*ak | |||
| 05/12/2002 | |||
| Consumer received recall 02v031000 on abs. on 2 mar 2002 dealer set an appointment for june 28, 2002 due to parts not available. on 12 may 2002 while driving 15 mph consumer applied brakes, and pedal went to the floor, no braking ability.damage to vehicle was $ 4000.00, no injuries.*ak | |||
| 1 | 12/31/2001 | ||
| Consumer took the vehicle in for recall 02 v 031 000 repairs, however dealer did not honor recall letter. dealer refused to honor recall because of after market items in vehicle.*ak.consumer stated he replaced the cd player with an after market cd player, consumer was informed that there would be a charge to analyze the abs.*jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 10/19/2006 | 38631 | 1 | 02/16/2002 |
| On october 19, 2006, while driving my 2002 volkswagen jetta, the abs warning lights came on the dash. according to the owner's manual this indicated a serious problem that could effect the brakes on the car. on october 26, 2006 i took the car to fischer's foreign cars, inc. for repair. they told me the abs control module was defective and needed to be replaced. the cost of the repair was $702.93 and they said there was a recall for this problem (they gave me a copy of the recall letter from volkswagen of america inc(voa) dated march 12, 2002) and that i should file a claim with voa for reimbursement. i purchased the car new on february 16, 2002, and never received a recall notice for this problem. on november 4, 2006, i sent a registered letter to voa requesting reimbursement for the repair costs. i also enclosed copies of the recall letter and the repair bill. about november 11, 2006, i received a telephone call from a woman at voa and she said that the recall letter did not cover my car and that because the factory warranty had expired in february 2006, that voa would not honor my request for reimbursement. she said the decision was final. i can't understand why the recall would not cover my car when the problem indicated in the recall letter is the same as mine. it seems that the recall should have included more cars when it is obvious from my defective abs module that the problem was not corrected. at the time of the failure, my car had 38,631 miles on it. i am concerned that there are other cars, like mine, that should have when covered by the recall or a subsequent recall to correct the defective abs module. i believe someone should revisit this issue to determine if the recall should be expanded to include more cars. *jb | |||
| 1 | |||
| The consumer rented a vehicle for two days while her vehicle was being repaired for a recall on the abs electronic control unit, the consumer received a reimbursement check but it was not for the full amount paid, the consumer was told that volkswagen only reimbursed $25 a day for rental vehicles, the consumer stated that this was never disclosed to her and she is seeking the remainder of the money for reimbursement. *nlm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 1 | 10/31/2001 | ||
| While driving into a parking lot area and attempting to stop, the brakes failed. consumer could not push the pedal down. as a result, the vehicle went over a metal fence, down to lower level and landed on two other vehicles causing heavy damage. dealer stated nothing is wrong with the vehicle unless it is an intermittent problem which will be hard to diagnose. *tt | |||
| 02/01/2002 | 1 | 10/01/2001 | |
| Consumer had an accident due to brake failure. *jg | |||
| 10/01/2001 | |||
| When applying brakes at 65mph brake pedal went to the floor, resulting in extended stopping distance. please provide any further information.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 05/24/2005 | 36095 | 1 | 05/24/2005 |
| Dt: consumer states that vehicle is having excessive vibration while braking at medium speeds. owner did take the vehicle in to be serviced, and had the rear brake discs replaced. it has caused the front end to vibrate worse.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 07/15/2004 | 25000 | 2 | 06/01/2002 |
| I have a 2002 volkswagen jetta. i had the brakes checked due to vibration. even though there was 40% of the pads left the front rotors had to be replaced. i have been told the rotars on the jetta are lighter/thinner and with a combination of harder brake pads it is not unusual for the rotars to warp with heavy city driving. it is not uncommon to have to replace the rotors with the very first brake job. i was told that with subsequent brake repairs the replacement rotors probably could be turned and not need changed. there is an obvious issue with the factory rotors and/or pad match. a first time brake job should not require rotor replacement. *ak | |||
| 01/05/2002 | 5600 | 8 | 11/13/2001 |
| I purchased this car for my daughter. the major problems are complaints of having trouble stopping. i was concerned so i drove it and immediately i heard a grinding noise and felt a vibration while applying the brakes. i took it to a local firestone tire and they felt the vibration and heard the grinding noise but the brake pads looked good so they advised me to take it to the dealer, as it was probably a warranty issue. i took it to the dealer and they charged me $37.00 to tell me that the rotors were warped and it's not covered by warranty. i was advised vw is aware of this problem. (why charge me $37.00 for a problem that (they know) they have?). how can this happen on a brand new car that doesn't even need it's first set of brake pads? i am still not sure what to make of the braking problem. the rotors were just discovered because i was complaining of a braking problem. *jb secondly,while driving, the car jerks back and forth and sometimes jolts. i am concerned as to what this could be. the dealer has no idea. *jb i paid $27,000 for this car to insure my child's safety. i am now wondering just how safe it is.*jb | |||
| 03/19/2002 | |||
| Consumer took vehicle in for a creaking noise in passenger side door. also, dealer discovered on a test drive that all rotors were warped. please provide any further informaton. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 08/11/2004 | 39000 | 1 | 03/11/2002 |
| While driving on a slight downgrade, during clear wether, on a dry road, my brakes locked up. this was preceeded by a loud decompressing sound, immediately after which the brake petal went to the floor of its on volition. my foot was no where near the break petal. this caused me to skid on the dry pavement and left me extremely close to a ditch. as soon as the car stopped moving the brakes returned to normal. this occured twice more during the mile to my home. it was towed to the dealership. no fault codes were in the computers memory. initial diagnosis - intermittent occurance of an unknown nature. my concern is that if this occured on a busy highway i may have been struck in the rear by another vehicle, injured or died and no-one would have known it was a brake malfunction. my concerns were heeded and a tech was assigned to drive the vehicle home that eve. the brake lock-up occured several times to him while driving slowly. it was once again towed to the dealership. they are replacing the brake booster but are not sure this is the exact cause of this problem. i am concerned to say the least. this is my only vehicle. is there a recall or investigation? are there deaths attributed to this failure? could there be unreported deaths due to this defect? why was there no fault in the computer? vehicle being repaired @ speedcraft vw, wakefield, ri, (401) 783-3303. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 11/08/2004 | 80000 | 1 | |
| The booster and master cylinder were defective. when touching the brakes they locked up.*ak. booster and master cylinder are good, but shaft between the two misaligned and hangs up. cannot realigned. *ak....manufacturer insisted that booster and master cylinder were good, but shaft between the two was misaligned, could not realign it. has to replace it at $640.00. *ak | |||
| 08/11/2004 | 39000 | 1 | 03/11/2002 |
| While driving on a slight downgrade, during clear wether, on a dry road, my brakes locked up. this was preceeded by a loud decompressing sound, immediately after which the brake petal went to the floor of its on volition. my foot was no where near the break petal. this caused me to skid on the dry pavement and left me extremely close to a ditch. as soon as the car stopped moving the brakes returned to normal. this occured twice more during the mile to my home. it was towed to the dealership. no fault codes were in the computers memory. initial diagnosis - intermittent occurance of an unknown nature. my concern is that if this occured on a busy highway i may have been struck in the rear by another vehicle, injured or died and no-one would have known it was a brake malfunction. my concerns were heeded and a tech was assigned to drive the vehicle home that eve. the brake lock-up occured several times to him while driving slowly. it was once again towed to the dealership. they are replacing the brake booster but are not sure this is the exact cause of this problem. i am concerned to say the least. this is my only vehicle. is there a recall or investigation? are there deaths attributed to this failure? could there be unreported deaths due to this defect? why was there no fault in the computer? vehicle being repaired @ speedcraft vw, wakefield, ri, (401) 783-3303. *ak | |||
| 05/20/2004 | 28000 | 1 | 07/01/2002 |
| Vehicle had difficulty shifting out of park. dealership said it had to do with a brake switch recall and that the problem was corrected. when vehicle was driven after repair, brakes felt differently, but worked. a week later while driving on the interstate, the brake pedal stuck and would not accelerate over 50mph. the dealership said the master cylinder was bad and will replace it. other problems include the arm rest breaking three times, window mechanics needed replaced, door leaks, and cover on plastic interior peeling.*ak | |||
| 03/02/2004 | 94000 | 2 | |
| While driving, pressure was applied to the brake pedal and the vehicle did not stop at the desired stopping point. master cylinder was replaced twice. *ak | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 07/13/2005 | 88000 | 08/25/2001 | |
| Over the past few months i have been experiencing difficulty with an intermitent problem with my car. periodically the car would not accelerate past 10-15 miles an hour resulting in the car going into overdrive. the car was towed twice in two weeks. after the first tow, the dealership could not detect the problem and returned the car to me even though i felt unsafe driving the vehicle. the second time, the car was moving at 40mph and then dropped to 5 mph on a busy highway, where i was close to causing a serious accident. i demanded that the dealership keep the car and continue to test drive the car until they detected the problem, which they finally found. they found a defect in the brake system where the brakes would cease while driving resulting in the complete replacement of the brake booster system and brake peddle, which the dealership claimed was defect from the manufacturer as it is a rare occurance. approx. $700., the car is returned although i continue to feel unsafe driving the car. also, because of this defect, it required me to replace brake pads x2 in a two week period. i am concerned that this defect has not been a recall of some kind. please advise. | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 07/24/2007 | 79000 | 3 | 08/20/2002 |
| Brake power booster suddenly fails in stop and go traffic and vehicle brakes really hard and the brake pedal floors on its own. this can cause serious accidents. *jb | |||
| 11/08/2004 | 80000 | 1 | |
| The booster and master cylinder were defective. when touching the brakes they locked up.*ak. booster and master cylinder are good, but shaft between the two misaligned and hangs up. cannot realigned. *ak....manufacturer insisted that booster and master cylinder were good, but shaft between the two was misaligned, could not realign it. has to replace it at $640.00. *ak | |||
| 08/31/2002 | 3 | 06/01/2002 | |
| Volkswagen of america is refusing to notify consumers & dealers of this potentially dangerous condition experienced by many new 2002 1.8-t jetta. dt | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC | |||
| 1 | |||
| Consumer's vehicle almost rear ended another vehicle when brakes took about 4 seconds to catch. *ak | |||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||
| 09/07/2007 | 5 | 05/15/2002 | |
| I have a vw jetta 2002 i wanted to know what should i do about recalls that i had no notice of and paid to have the item repaired. also what about all those technical bulletins for my vehicle. if there is an issue concerning continuing problems with the malfunction light indicator that continues to come on but the authorized vw repair shop can't find out what the problem is. they say they can not get the car to duplicate the problem when i bring it in. although they continually test drive it. *tr | |||
| 06/19/2006 | 50000 | 1 | 12/15/2005 |
| Dt*: the contact stated that the brake light switch failed causing the brake lights not to illuminate. when the vehicle was taken to the dealer, they determined the recall remedy repair for the brake light switch, # 04v096000, were previously performed on this vehicle prior to the purchase. the defect has reappeared. | |||
| 07/01/2005 | 73000 | 1 | |
| Dt: in august 2005 took the vehicle to the dealer to have the brake light switch replaced, and it did not work. they put in another one. nhtsa recall 04v096000 was issued, but this vehicle was not included in the recall due to vin. noticed when getting out of the vehicle that the brake lights would stay on. this was on july 1, 2005. *ak | |||
| 05/08/2005 | 09/14/2002 | ||
| September 2002 - leased 2002 vw jetta 1.8t. july 2003 - check engine light came on, ignition coils had to be replaced per recall. november 2003 - plumes of black smoke came out of tailpipe - they determined the oxygen sensor needed replacing. november 2003 - (a day later) smoke still coming out of tailpipe, they determined there was oil in the turbo, they had to remove and install new turbo charger and there was an oil leak, they had to remove and install oil line. november 2003- car making whoosing noise, had to rescure loose intake hose. may 2004 - replace breaklight switch per recall. july 2004 - drivers side window fell - had to have both windows and clamps replaced per recall. (if this had happened after hours, my car could have easily been vandilized, fortunately it was during the day and i was near the dealer so they were able to get them wedged shut before they could get the car in to be fixed.) july 2004 (a day later) - battery died, got jumped and was towed to shop, it was determined i needed a new battery. no problems for almost a year, thought i was homefree... may 2005 - clacking noise in engine, sludge on dipstick and in oil fill cap. no oil light or check engine light ever came on. had to also have hazard switch replaced per recall. i am currently waiting to see if they will cover the repairs under my warranty. my car needs to have the oil pan removed to see if there is any further damage. i was never told to you use synethic oil in my car and that apparently is the cause of the sludge problem. from looking online, it seems many more people than just myself have had this problem. vw needs to recall this. | |||
| 41400 | 2 | ||
| Upon starting vehicle automatic transmission shift indicator and brake light illuminated on the console. when this occurred driver was unable to remove the gear shifter from park. *ak | |||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE WARNING | |||
| 08/11/2004 | 39000 | 1 | 03/11/2002 |
| While driving on a slight downgrade, during clear wether, on a dry road, my brakes locked up. this was preceeded by a loud decompressing sound, immediately after which the brake petal went to the floor of its on volition. my foot was no where near the break petal. this caused me to skid on the dry pavement and left me extremely close to a ditch. as soon as the car stopped moving the brakes returned to normal. this occured twice more during the mile to my home. it was towed to the dealership. no fault codes were in the computers memory. initial diagnosis - intermittent occurance of an unknown nature. my concern is that if this occured on a busy highway i may have been struck in the rear by another vehicle, injured or died and no-one would have known it was a brake malfunction. my concerns were heeded and a tech was assigned to drive the vehicle home that eve. the brake lock-up occured several times to him while driving slowly. it was once again towed to the dealership. they are replacing the brake booster but are not sure this is the exact cause of this problem. i am concerned to say the least. this is my only vehicle. is there a recall or investigation? are there deaths attributed to this failure? could there be unreported deaths due to this defect? why was there no fault in the computer? vehicle being repaired @ speedcraft vw, wakefield, ri, (401) 783-3303. *ak | |||