Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 03/27/2011 | |||
| Tl*the contact owns a 2002 volkswagen jetta. the contact stated they have experienced incidents of sudden acceleration with the vehicle. the contact stated each time they tried using the brakes they did not respond. the first time the vehicle eventually stopped, but the second time the vehicle stopped when it crashed into the garage. the contact didnt mention that there were any injuries. the vehicle was not inspected. the failure mileage was unknown. the current mileage was 101,000. | |||
| 03/27/2011 | |||
| Tl- the contact owns a 2002 volkswagen jetta. the contact stated they have experience incidents of sudden acceleration with the vehicle. the contact stated each time they tried using the brake and they did not respond. the first time the vehicle eventually stopped, but the second time the vehicle stopped when it hit their garage. the vehicle had not been inspected at the time of the complaint. the failure mileage was unknown, but the current mileage was 101,000.rl | |||
| 03/01/2010 | 134000 | 1 | |
| Sitting at a light, foot on clutch pedal and foot on brake pedal car engine began racing. put in neutral and put emergency brake on and pumped gas pedal, did not get it to stop. turned key off and removed key, car raced to full aend stayed there until engine stopped, about a minute. car was towed to repair shop. *tr | |||
| 11/17/2009 | 203806 | 1 | |
| When the gas pedal on a jetta 2002 4 cyl 1.9l diesel turbo is depressed quickly versus slowly, the engine will race, i.e. rpms will increase, with no corresponding change in the vehicle's speed. it appears that the sensor attached to the pedal is not functioning as designed. i stopped at a non vw dealer to see if i could get the problem corrected. they could not correct the problem. i will be going to a vw dealer on nov 18. the problem can be potentially fatal if i need to accelerate quickly to avoid a dangerous situation or merge safely from an on ramp into traffic traveling at 60 mph. *tr | |||
| 09/17/2005 | 39000 | 3 | 09/01/2001 |
| Please refer to my previous complaint submitted 9/17/2005 regarding my '02 vw jetta. the crash was a result of sudden acceleration and extended braking distance. the reason i am writing again is to address the fact that my local news (denver channel 7 news) did an undercover feature in regards to the volvo's sudden acceleration and deceleration. the mechanic used in the piece determined the problem was the electronic throttle. thus, volvo is announcing a major recall on all 1999-2002 volvo's. this issue is rampant among the auto industry including vwoa. please extend your investigation to include vw and hopefully vwoa will do a major recall on all cars equipped with electronic throttles. please note that i was required to attend dmv court since i was issued a ticket. the judge ruling over my case ended up dismissing my case because of the evidence i had brought to court. more over, the judge was a former mechanic for 8 years and he has worked extensively on vw's. he was very familiar with my situation. i don't have my vin # handy, but it was listed in my complaint odi id #: 10136890. please refer to my case number for further details. *jb | |||
| 09/17/2005 | 42995 | 1 | 09/02/2001 |
| On 9/17/2005 i was pulling into my assigned parking spot at my condo. i was approximately traveling about 3 mph and had my brakes applied to maneuver into my parking spot. upon reaching the curb, i applied pressure to the brakes and expected to come to a complete stop. however, my car lunged forward and ended up in my neighbor's living room. my car only stopped after taking out the brick structure and front window of her condo. before making impact with the outside structure i attempted to brake twice with no response. the impact was substantial and yet the airbags never deployed. my car was towed to a garage that my insurance approved and not to the dealership who has serviced my car for all the current recalls and various problems. the recalls and problems include the brake light switch, replacement of the coil ignition, armrest break, alarm sounding for no reason, and the window falling into the door frame. this accident caused serious property damage and the police were called to the scene. the police acknowledged my skid marks and my attempt at applying the brakes. the situation was treated/cited as a car accident so that my neighbor and i could go through the proper procedures of her damages being reimbursed. i plan to prove my car is defective and a lemon. i would appreciate any feedback, advice or suggestions regarding my situation. *nm *gem | |||
| 01/08/2002 | 1 | ||
| Consumer states when slowing for a stop it feels like someone has just rear ended consumer, consumer has to hold foot on brake to keep car from taking off. nlm | |||
| 12/01/2001 | |||
| Vehicle hesitates before acceleration; could cause stall in intersection. *ak | |||
| 07/05/2002 | 1 | 01/01/2002 | |
| Passenger front airbags deployed without cause while driving on the freeway. this is the second safety problem with this jetta, the first being unintentional accelleration.*ak | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 03/18/2004 | 22334 | 3 | 08/19/2002 |
| My 2002 vw jetta, vin# 3vwse69m42m017786 has approximately 22,334 miles on it and has been at pacific vw since march 18, 2004. the concern with the vehicle, which the dealer/factory reps have been unable to remedy is with a complete loss of acceleration. *akwhen depressing the accelerator pedal, the vehicle will slightly accelerate to about 15-20 mph and then the vehicle will not propel forward at any faster rate, even with the pedal all the way to the floor. acceleration is resumed when the pedal is brought up to the top again and depressed yet again to get any normal type of acceleration. please note that this is not poor acceleration but rather an inability for the vehicle to accelerate. this condition has been attempted to be remedied by my dealership by repairing/replacing the ecm, tcm, fuel pump, wiring harness and a radiator hose - the hose was damaged while attempting to repair the vehicle and is unrelated to the vehicles true concerns. all other items were unsuccsessful. the safety concern is that when merging or turning onto traffic and attempting to accelerate, there is a huge potential for an accident if the vehicle will not accelerate, even with the pedal all the way to the floor. i fear that a rear end accident may ensue if this condition is not fixed by vw. i have yet to hear from a factory representative despite multiple phone calls and an email notification to vw. kind regards, jo convis. *ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 10/12/2006 | 84000 | 3 | 05/31/2002 |
| Dt*: the contact stated while driving 65 mph, the vehicle was pulled over by police and informed the tail lights were not illuminated. the 3 brake lights failed to illuminate in rapid succession and required that the bulbs needed to be replaced in august. the cruise control failed intermittently, as well as, the lighting in the instrument panel by the heat switch. the manufacturer was notified, but informed the contact the vehicle was not included in recall # 06v183000 for the exterior lighting: brake lights: switch due to the vin, although the problems were similar. | |||