Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS - LUGS/NUTS/BOLTS | |||
| 06/14/2004 | 2 | 10/19/2001 | |
| While on the freeway we had a blown tire in our 2002 vw jetta gls vr6 vehicle. we could not open the wheel bolts since they were glued from the factory, into the wheel. it took a 4' piece of pipe to operate the bolts wrench to open them. furthermore, the jack supplied with the vehicle is undersized and unsafe to operate. it shifted with the vehicle and was not able to provide a steady support for raising the vehicle for the wheel change. after a few tries, we resorted to using a hydraulic jack supplied by the local sheriff deputy who was passing by the location we were stopped at. *ak | |||
| WHEELS - RIM | |||
| 07/24/2004 | 4 | 01/26/2002 | |
| Purchased car in january 2002 new from dealer, in shop 2 days later tire not installed, causing it to go flat, happened again 2 days after that, and again the next week, finally rims and tires were replaced problem solved. then hand brake failed, in shop to fix, 2 weeks after it was returned failed again, fixed, then 3 weeks after that if failed again, then the window brackets broke, then engine failed that was supposedly on a recall part, was fixed, then it failed a few months later again, supposedly fixed, then it failed again only this time they said it was the catalytic converter, then it failed again this time they said it was the oil pump and hose and blamed that on us, then it failed again, was fixed, and now it is completely down again. *ak | |||
| 07/03/2004 | 46543 | 1 | 09/30/2001 |
| Twice in the past four months i have been driving the car and unfortunately hit a pothole. nothing out of the ordinary, a simple pothole on the road. in both instances the front passenger-side wheel (rim) has bent and the tire blew out. i have now had to replace the wheel at an outrageous price. i find it ridiculous that this has occurred twice in such a short period of time. the second incident was at night and in the rain. i do not know how to change a tire, and no one stopped to help me. i had to pay $25 to a towing company to have someone come out and change the tire. *la | |||