Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, DIESEL
01/01/19013
 2003 volkswagen jetta developed problems with the vehicle stopping.***no answer required***. *mr when the weather is around 5 degrees, the fuel gels and the vehicle comes to a stop. this has happened three times. the consumer has out in duel additives but that has not corrected the problem. *tt *nm
06/01/2004208/01/2003
 Check engine light illuminated and there was no power to the vehicle. at highway speeds there was a severe vibration in the steering wheel. *mr this resulted in a complete lost of power and a replacement of the injector system. the consumer was told that there was muddy diesel fuel but couldn't produce the fuel filter to back up the claim. there was another incident where there was a puff of smoke and a lost of power down to 25 mph on the road. the engine had a #3 valve go through the piston and run up and down the crankshaft. the engine was replaced along with another injector system and fuel pump was added. several weeks later, a high pressure oil line broke from the weld and spewed oil everywhere. the axle assembly and the transmission slave cylinder were replaced as well. *sc *jb
FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY
01/26/200414200109/20/2003
 Vehicle had sending unit replaced with a different design unit to address cold weather operating condition. mfg,r has tsb acknowledging problem. was charged for repairs car is 4 mos old. 2003 jetta purchased in sept.2003. *ak
FUEL SYSTEM, GASOLINE
07/14/201089000
 Since the introduction of low sulfur diesel my injection pump has developed a leak ! possible fire danger
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
04/11/200846000208/11/2003
 Tl*the contact owns a 2003 volkswagen jetta. while driving 65 mph, the vehicle shut off. the contact was able to coast the vehicle to the side of the road and it restarted three hours later. one week later, the contact attempted to start the vehicle, but was unsuccessful. the vehicle was taken to the nearest mechanic and they stated that the fuel pump failed. nhtsa campaign id number 07v375000 (fuel system, gasoline: delivery: fuel pump) was referenced concerning the 2003 passats. the purchase date was unknown. the current and failure mileages were 46,000. updated 5/6/08 *cn updated 05/06/08 *tr
FUEL SYSTEM, GASOLINE - STORAGE
12/20/200625000111/01/2006
 Our jetta was rear-ended at a red light and the gas tank exploded, causing the car to become a fireball. the car was obviously totalled, and we lost all of our belongings inside the car.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
04/19/20041
 While driving consumer smelled gasoline odor coming from the vents. gasoline was leaking from underneath the vehicle. consumer drove vehicle to the dealer for inspection, and mechanic determined that the ring lock on the top of the fuel tank was warped. this caused a fuel leak. *ak
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
02/28/20035000408/01/2003
 Gas gauge inaccurate despite multiple attempted corrections (fuel sending unit x2, instrument cluster, gas tank all replaced with no improvement). *jb