Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| VT | 08/01/2005 | VT | 10015586 | Check/reposition and secure plastic assembly aid on rear door lock rods. rear door lock may not operate properly due to a damaged plastic assembly aid. *tt | 07/29/2005 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 12/28/2007 | 40000 | 1 | |
| I have a 2003 vw jetta. on numerous occasions, when i start the car and get out to scrape the snow & ice off of the windows, the door locks engage and lock me out of the running car. since i have just left my car to remove snow, of course my purse and cell phone are in the car, so i have to leave the locked car running while i knock on neighbors doors to call someone to bring me a spare key to my house, so i can get the spare key to my car. i have not had the locks repaired, but when i took my car to gebhardt vw in boulder for other repairs, i was told the problem is so common that the mechanics roll the windows down whenever a car comes in for service, to make sure they won't get locked out. the mechanic actually had a broken lock sitting on his desk, and showed me how the lock was supposed to work, but what it does instead. *tr | |||
| 11/01/2006 | 45000 | 20 | |
| Intermittent malfunction of rear door locks. can't open. reporter to dealer while under warranty. dealer could not remedy. after warranty expired, dealer recommender service. dealer checked and verified that the problem had been reported previously when serviced(from their records).neftin volkswagen, thousand oaks ca. *tr | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 10/17/2002 | 40 | 2 | 10/17/2002 |
| Vehicle description - 2003 volkswagen jetta gli. vr6 with 6 speed manual transmission. vin 3 v w v h 6 9 m 1 3 m 0 5 4 8 0 3. date of purchase - 17-oct-2002. mileage at time of nhtsa complaint - 1550. problem: door rattle under any driving condition. the rattling was first thought to be the paneling. teflon tape was placed between the metal part and the plastic paneling. this procedure stopped the paneling from making any noise. but the problem continued. the noise rattling is coming from the upper frame of the door. meaning the door is not closing or meeting the roof/pillar section of the roof. water passed through the door. the other day we had rain for several days, and water was coming in while the car was driven. the dealership has tried several approaches including the one mentioned above. also, vw tech support has been contated and suggested to replace the door strikers. door strikers (all 4) have been replaced and no improvement. dealership is waiting for vw engineering department to get back from the holidays to see what steps to be taken. i feel this is a safety issue as the door are not closing properly. in case of an accident will the door hold in place? what happens if i install a roof rack and place a load in the roof? is the roof going to give in since it is missing the additional support from the doors? my main concern is in case of an accident are the door going to hold in place or are they going to fly of since the vibration opening and closing the doors? ts | |||