Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS - FRONT | |||
| 06/04/2005 | 30150 | 2 | 09/30/2003 |
| I was driving my 2003 vw jetta under normal road conditions. i stopped at a red light in an intersection, continued when it turned green. i hit a small sized pothole at the other end of the intersection at speeds below 15mph, which caused the wrongful deployment of the side curtain and seat airbags as well as locking the seatbelt tensioner making it inoperable. i inspected the vehicle after the incident and found no damage whatsoever to all body panels and wheels/tires. the following morning i had a mechanic inspect the car for any suspension or steering problems and none were found. i took the vehicle to the dealer where i purchased it to have it fixed under warranty and the dealer and vw of america have denied warranty repairs and have not yet done anything to fix the problem. i did research on the internet for similar incidents with this make and model and have found that there have been 500 similar incidents of spontaneous airbag deployment in 2002-2004 vw jettas, golfs, gti and new beetles around the country. | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 02/12/2007 | 35000 | 2 | 04/14/2006 |
| Tl*- the contact owns a 2003 jetta jls. while driving at 60 mph the contact's vehicle was cut off by a truck and lost control of the vehicle. the vehicle proceeded down an embankment, flipped over sideways, and end over end, landing upside down in a canal. the driver was pulled from the wreckage and it became submerged. there was damage to the doors, the rear and the front. the air bag side/curtain, frontal airbags failed to deploy, and the seat belt failed to work properly during the crash. the failure and current mileage were both 35000. the driver sustained a broke nose, as well as, other injuries. *ak | |||