Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
030104/04/200310001567Multi-function trip computer, accuracy concerns with average trip fuel consumption calculation. various models including the jetta wagon. *tt06/06/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
11/19/2003300
 Tl-the contact owns a 2003 volkswagen jetta. the contact stated that there was a terrible odor in the vehicle and she was concerned that she was transporting a child in the vehicle. she stated that the odor made her nauseous. she could not tell from where the odor originated. the vehicle was taken to an authorized dealership but the contact was told that there was nothing wrong. the contact called the manufacturer who offered no assistance. the current mileage was 74,718. the failure mileage was approximately 300-bk
01/01/2010
 I own a 2003 vw jetta tdi. six months ago the clear coat started peeling from the hood and now it is peeling everywhere. i spoke to vw customer care and they said out of warranty, too bad. less then 7 years old. at least gm paint jobs don't fall off the minute the warranty runs out. the only good thing is i drive it around with a sign stating, don't laugh, your vw will look like this soon.
02/03/201067491
 After taking my 2003 vw jetta 1.8l turbo to the vw dealership for a broken dipstick and ignition recall, i was told there was sludge in the engine in which the car had under 68,000 miles. the dealership stated it was not under the manufacters warranty and would cost at least $900 to clean out the engine. upon deciding to take it to a mechanic for a 2nd opinion, the car seized up and ceased to work while driving. the mechanic informed me that the entire engine was blown from the sludge build up when oil changes had been preformed at 3,000 mile intervals though the manufacters owners manual stated it only had to be changed every 5,000 miles. the dealership stated there was nothing they could do about it other than for me to purchase a new engine or a rebuilt engine. after having a used engine installed from a salvage yard, i discovered from the car pouring smoke and making a high pitched whining noise.apparently when the original engine went it also damaged the turbo as a result of sludge build up. ive further discovered after doing some research that this is a common problem to vw cars with 1.8 liter turbo engines from models following 2000.unfortunately because the turbo is considered an accessory to the engine, the turbo was not covered under the salvage yards engine warranty i just had installed and would require the turbo being replaced as well. the vw dealership informed me that a rebuilt turbo would cost $1700 alone not including small parts and labor after i had already spent $2800 on a used 1.8l turbo engine and small parts and labor.the used engine had 46,000 miles on it so it is highly likely that it will also go due to engine sludge.
03/27/2010
 2003 volkswagen jetta gl was found to have fried cable from alternator leading to fuse box on top of battery. problem was found and fixed 3 years prior to being found again at the dealership. both times cable and fuse box were replaced. pictures of the the second incident are available. also found that this incident has happened on other jettas as well. worried that could potentially cause a fire.
07/28/2008725001
 Brake light switch failed and my car is stuck in park because it's impossible to shift when the brake light switch is faulty. this part has been recalled (n4), but i am forced to pay for a tow truck to get me to a dealer 20 miles away because the car is inoperable right now. warranty is over but if it's a recall and the part in question is causing me to be stuck, why should i be the one paying for the tow? *tr