Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, DIESEL
04V586000VOLKSWAGEN OF AMERICA, INCfrom 03/01/2004 to 08/29/2004V (Vehicle)1928402/08/2005MFRVOLKSWAGEN OF AMERICA, INC12/15/200412/16/2004
Defect SummaryOn certain passenger vehicles, the high pressure diesel pumps were produced with an improper fastener, which could allow diesel fuel to escape from the pump.
Consequence SummaryFuel leakage in the presence of an ignition source may lead to a fire.
Corrective SummaryDealers will replace the diesel pump. the recall began on february 8, 2005. owners should contact volkswagen at 1-800-822-8987.
NotesVw recall no. vy.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE
SB-15-11-0102/17/201110038656Ready06/24/2011
SB-15-11-0102/17/201110038656Volkswagen: malfunction light is on with three possible trouble codes stored. there is wear of the camshaft lobe causing fuel pressure fluctuations. *rm06/24/2011
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
TB-15-07-0510/14/200710032252Volkswagen: fuel pump replacement clarification. excessive wear of intake camshaft lobe that drives the high pressure fuel pump. the wear limits maximum pump piston lift, causing fuel rail pressure fluctuations. the wear on the camshaf02/25/2010
070511/14/200710023950Mil on, dtc p0087, p1093 or p2293 stored in ecm fault memory. *nj02/21/2008
FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP
TB-15-11-0312/21/201110043287Volkswagen: on some vehicles, the high pressure fuel pump, driven by intake camshaft lobe, can wear excessively. fuel rail pressure fluctuations caused by the limited pump piston lift. *pe03/09/2012
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
050107/21/200510016033Fuel gauge sender, incorrect reading. to include volkswagen jetta 2006. *tt08/18/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, DIESEL
12/25/2008580001
 On the night of 25 dec 2008 my vehicle stalled in the middle of an intersection. the vehicle would not start back up, the ignition was cycled several times and assistance was required to get the vehicle out of the intersection to a safe location. the next morning the vehicle started with no issues. it was advised that the fuel filter be replaced and that was done immediately on the morning on 26 dec 2008. the same evening the vehicle stalled once more in the middle of a main road. it is fortunate that the vehicle was on a decline and traffic was moving rather slow which allowed the vehicle to coast to a safe turn-off point. three hours later the vehicle was able to start once more and made it to a safe location where the fuel pump (aka in tank lift pump) could then be replaced. a new fuel pump was ordered and replaced on 29 dec 2008 and the old pump was tested and deemed to have failed. there were no warning signs of failure, no error codes produced by the vehicle and no means of safely being able to move the vehicle after it stalled. the vehicle has been operating with the new fuel pump without incident. *tr
12/04/2008840001
 My fuel pump failed with no warning, leaving my wife stranded in winter. this happened with no warning whatsoever - the car was running perfectly, and then stalled. this is a common problem on this model car. *tr
08/25/20051
 I purchased a certified pre-owned 2005 volkswagen jetta gls tdi from randy hiley volkswagen on august 25th 2005. i took the car into north point volkswagen in sherwood, arkansas to have the fuel gauge checked out on september 2nd 2005. the service tech took me to the shop to look at the car. he asked me if i knew the car was damaged, i said no. the salesman had said it had never been wrecked and if it had been wrecked they would sell the car at wholesale. the service tech at north point showed me the fuel pump/fuel gauge-sending unit had been broken. he said the only time they have seen this happen is if a car had been in a wreck. they put the car on the lift and found that the car had been repaired on the driver's side. we found bad welds, and no paint/rust protectant. hiley paid for the fuel pump to be replaced. if you look at the vw web site for certified pre-owned you'd see that it shows under the underbody tab no sign of damage. i called hiley vw to see what they were going to do about this. to which they said, there is nothing we can do. (hiley, general manager). i have had hiley fix a seat belt problem and check four wheel alignment on the car. after i argued with general manager about all the problems with the car. i'm tired of arguing! which i had to drive to arlington. the air bag light in on now. i took the car into moffitt vw. they say it's a problem with the seat belt. there's a flaw in the windshield. there are no doorsill protectors on the driver's side of the car. the rear passenger seat will not lock into place. there may be more wrong with the car, i have stopped looking. i have submitted a consumer complaint form with the texas attorney general's office and the arkansas attorney general's office. i have also submitted a complaint form with the better business bureau. what does this mean certified? is it just a way to dump a not up to snuff car on an unsuspecting customer?
FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY
06/05/2005400106/03/2005
 On the 'new' 2005.5 jetta tdi diesel vehicle, the fuel nozle inlet is too small to use a moajority of the diesel fuel pumps more commonly found at truck stops. since when traveling cross country you would most like stop at a truck stop to fuel up, you would most likely be out of luck -and have 'search' for a gas station in a strange town, away from your route, that 'might' have a smaller nozle that would fit your fuel tank. the older jetta, golf and passat cars use a lager fuel inlet that is universal in terms of being able to fuel up anywhere. the current 2005 passat has the larger inlet, so what gives with the new jetta? tdi owners travel great distances and would like to not be stranded or made to go out of their way just to fuel up. vw should retrofit the older style nozle on these cars, or purchase a smaller fueling pump nozle for every gas staion or truck stop that sells diesel in the country. which is easier?
FUEL SYSTEM, GASOLINE
07/12/200723635303/24/2005
 Tl*the contact owns a 2005 volkswagen jetta. the contact noticed a strong gasoline odor emanating from her vehicle. she took the vehicle to the dealer and they changed the air filter; however, the replacement was only a temporary solution. she took the vehicle back to the dealer because the smell intensified. the dealer was unable to determine the cause of the failure and could not repair the vehicle. the failure mileage was 23,635 and current mileage was 24,000. updated 01/09/08. *lj the cosumer was informed the smell was from the engine coolant. updated
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
01/06/200971207201/01/2005
 Tl*the contact owns a 2005 volkswagen jetta. in april of 2007, the contact received a recall notice for nhtsa campaign id number 07v063000 (exterior lighting:brake lights:switch). the vehicle was repaired at that time. approximately a year and a half later, the brake light switch began to fail again. when the brake pedal was depressed, the brake light switch would not stop illuminating on the instrument panel and the vehicle would not shift gears. the vehicle was turned off approximately three times and, finally, the brake light dimmed and the vehicle became mobile. the failure occurred intermittently for one month and the contact called the dealer. she was informed that the brake light switch was defective. the manufacturer stated that since the failure occurred more than twelve months later, they were not liable for the repairs. the current mileage was 71,707 and failure mileage was 71,207. updated 03-09-09 *bf the shifter would not come out of park. the fuel pump was noisey and which was replaced by the dealer. updated 03/12/09.*jb
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
07/13/2005105/01/2005
 Dt: contact received a recall letter on 7-13-05 concerning the fuel supply line clamp. a recall number was not available. she called the dealer , and they said they could not get her in until wednesday 7-20-05 because they could not fit her into their busy schedule, and because they did not have the clamp yet. consumer requested a loaner and they could not provide a loaner. consumer called a customer care advocate listed on the recall letter to see about getting a loaner, and the advocate told her to continue driving the car until she smelled gasoline, and then have it towed to the nearest dealer. the advocate suggested consumer contact other dealers to take her car in for the recall repairs, but she did not want to drive the vehicle any further than necessary. all of the other dealers were very far away, and the recall states there was a danger of a fire. she is afraid to drive the car. consumer was only able to provide the name, city, and state of the dealer she called .*ak
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
08/16/200510000603/22/2005
 Dt: the contact stated on 8-16-05 while driving on the highway the car died. then it lurched forward, stopped and lurched forward again. this was the fifth time the car has been at the dealers. the first time the check engine light came on, and they replaced a fuel injector. the second time the abs light, the air bag light, and the check engine light came on. they installed a full distributor rail. the third time the engine overheated, and the air conditioner would not work . they replaced the battery and cooling fans. the fourth time the check engine light came on again, and they replaced a valve. this last time the dealer gave him a loaner car. they have not diagnosed the problem yet. the dealer called on friday to tell him they would not pay for the loaner car. *ak
FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP
12/04/2008840001
 My fuel pump failed with no warning, leaving my wife stranded in winter. this happened with no warning whatsoever - the car was running perfectly, and then stalled. this is a common problem on this model car. *tr