Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION
TB-35-11-0106/06/201110041250Ready09/21/2011
TB-35-11-0106/06/201110041250Volkswagen: the gear box has a momentarily delay while accelerating. *rm09/21/2011
VWP-10-0612/03/201010037805Volkswagen: warranty information for th e transmission valve body. *rm06/06/2011
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
ESA-24V108/01/201110041355Volkswagen service campaign: see document search button for owner letter. 2005 jetta. there is a data issue that may cause it to fail emissions tesing. *rm09/27/2011
ESA-24V108/01/201110041355Ready09/27/2011
POWER TRAIN - CLUTCH ASSEMBLY
TB-30-07-0110/01/200710032253Volkswagen: clutch, friction material flaw (sachs only). it has been identified that some sachs clutch comp9onents may have a developmental (friction material) flaw which may cause premature clutch disc wear. friction material flaw on cl02/25/2010
070111/01/200710023951Clutch, friction material flaw (sachs only) which may cause premature clutch disc wear. *nj02/21/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
02/12/201280375
 Tl* the contact owns a 2005 volkswagen jetta. the contact stated that she noticed the trunk failed to close. the contact had to slam the trunk several times in order for it to close properly. additionally, the front driver side door failed to lock and the open door warning light illuminated constantly. the contact also stated that while driving approximately 40 mph, the vehicle jerked forward. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 80,375.
02/12/201280375
 Tl- the contact owns a 2005 volkswagen jetta. the contact stated that she noticed the trunk failed to close. the contact had to slam the trunk several times in order for it to close properly. additionally, the front driver side door failed to lock and the open door warning light illuminated constantly. the contact also stated that while driving approximately 40 mph, the vehicle jerked forward. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 80,375. mah
02/12/201280375
 Tl- the contact owns a 2005 volkswagen jetta. the contact stated while parked she noticed the trunk would not latch. the contact had to close the trunk several times in order for it to latch. additionally, the front driver side door would not lock and the open door warning light illuminated constantly on the instrument panel. also, while driving approximately 40 mph the vehicle jerked forward. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 80, 375. da
12/21/2012682351
 Hi, so my 2005.5 2.5l volkswagen jetta started making noises upon acceleration and the engine would shift quite heavily during idling. the check engine light went on and i took the car to dealership. apparently, there is an issue with the timing chains of the engine. never missed a maintenance, after only 68,000 miles it doesn't seem okay that timing chains are already affected. after looking at a few forums online, it seems that this is a very common problem for volkswagen jettas from that time. please investigate! thank you. *tr
12/21/201268235
 Hi, so my 2005.5 2.5l volkswagen jetta started making noises upon acceleration and the engine would shift quite heavily during idling. the check engine light went on and i took the car to dealership. apparently, there is an issue with the timing chains of the engine. never missed a maintenance, after only 68,000 miles it doesn't seem okay that timing chains are already affected. after looking at a few forums online, it seems that this is a very common problem for volkswagen jettas from that time. please investigate! thank you.
06/05/20121250001
 Transmission fails to engage into third gear, then engine revs up, then slams into gear. transmission stays in third gear regardless of speed. transmission stays in fifth gear regardless of speed. *tr
10/09/2012134273
 I purchased this car from a dealership on 10-8-2012 up in the washington, d.c. area and drove it back home to my house in sc. everything was fine on the way home. the very next day on my way into work the car hesitated when it was supposed to shift from 3rd gear to 4th gear and then suddenly downshifted all the way back to 1st gear which made the car de-accelerate from 35-40mph to 10mph within 40 feet or so. the engine revved to 6000 plus rpms which scared me but not as much as the big truck that was towing a trailer that had to skid off the road and go around me to avoid an accident. this is now a daily occurrence. i carry my 16 month old daughter around in this car and i'm scared to death that someone is going to smash into the back of us. i've started pulling off the road and letting cars go to avoid accidents. please help!
07/30/201269000
 Tl* the contact owns a 2005 volkswagen jetta. the contact stated that the clutch and the pedal went completely to the floorboard when depressed. the vehicle was towed to a mechanic for inspection who stated that the dms needed to be replaced. the vehicle was not repaired. the manufacturer was notified and stated that the vehicle was not included in any recalls. the failure mileage was 69,000.
07/30/201269000
 Tl- the contact owns a 2005 volkswagen jetta. the contact stated that the clutch and the pedal went completely to the floorboard when depressed. the vehicle was towed to a mechanic for inspection who stated that the dms needed to be replaced. the vehicle was not repaired. the manufacturer was notified and stated that the vehicle was not included in any recalls. the failure mileage was 69,000. kmj
07/30/201269000
 Tl- the contact owns a 2005 volkswagen jetta. the contact stated that the the clutch failed. the driver tried to use the clutch and the pedal went completely to the floor. the vehicle was towed to a mechanic shop for inspection and they stated that dms needed to be replaced. the vehicle was not repaired. the manufacturer was notified and they stated that the vehicle was not included in a recall. the failure mileage was 69,000. ap
04/18/201269577
 Vehicle has manual transmission, driver selected first gear at an intersection, pulled away from light when it changed to green, tried to change to second gear, however gear lever stuck in first gear, would not move into neutral, luckily driver had enough forward momentum to clear intersection and roll off to the side of the road. with engine running driver is unable to select a gear, only way to put transmission into a gear is to turn off the engine, vehicle taken to volkswagen dealer for repair, clutch pressure plate had cracked in half.
08/15/2011118000
 Tl* the contact owns a 2005 volkswagen jetta. while driving approximately 65 mph, the vehicle stalled without warning. the failure would occur intermittently. the engine would also misfire and the vehicle would jerk and decelerate. the vehicle was taken to the dealer for diagnostics where the technician advised the contact that the b valve, the glow plug and the glow plug harness would have to be replaced. the vehicle was repaired but the failure continued after the repair. the vehicle was taken to a second dealer for diagnostics where the technicians stated that the direct shift gearbox unit would have to be replaced. the contact referenced a recall for the 2009-2010 models under nhtsa campaign id number: 09v333000 (power train:manual transmission) but was advised by the manufacturer that the recall did not include the 2005 model vehicles. the vehicle was not repaired. the approximate failure mileage was 118,000.
08/15/2011118000
 Tl-the contact owns a 2005 volkswagen jetta. while driving approximately 65 mph, the vehicle stalled without warning. the failure would occur intermittently. the engine would also misfire and the vehicle would jerk and decelerate. the vehicle was taken to the dealer for diagnostics where the technician advised the contact that the b valve, the glow plug and the glow plug harness would have to be replaced. the vehicle was repaired but the failure continued after the repair. the vehicle was taken to a second dealer for diagnostics where the technicians stated that the direct shift gearbox unit would have to be replaced. the contact referenced a recall for the 2009-2010 models under nhtsa campaign id number: 09v333000 (power train:manual transmission) but was advised by the manufacturer that the recall did not include the 2005 model vehicles. the vehicle was not repaired. the approximate failure mileage was 118,000. kmj
08/15/2011118000
 Tl-the contact owns a 2005 volkswagen jetta. while driving at approximately 65 mph the vehicle suddenly stalled. the failure would occur intermittently. the engine would also misfire and the vehicle would jerk and decelerate. the vehicle was taken to the dealer for diagnostic. the technician stated the b valve, the glow plug and glow plug harness would have to be replaced. the vehicle was repaired. the failure continued after the repair. the vehicle was taken to a second dealer for diagnostic. the technicians stated the direct shift gearbox unit would have to be replaced. there was a recall for 2009-2010 models under nhtsa recall campaign number : 09v333000 (power train:manual transmission) that may be related to the failure. the manufacturer stated the recall did not cover the 2005 vehicles. the vehicle was not repaired. the approximate failure mileage was 118,000. ds
01/15/2012
 As i try to accelerate the gears jump erradically.
07/13/2011118000
 2005 .5 model year volkswagen jetta tdi (turbodiesel) with automatic (dsg) transmission. on several occasions while driving car, the transmission will for no reason shift into neutral, and all transmission indicator lights 'prnds' will flash simultaneously. so far, if engine is shut off and then restarted, the transmission will again function normally. i believe this has happened 4 or 5 times now. on one occasion, the car was in an intersection when it became immovable which presents a safety hazard.i can see that there is a massive amount of info on many vw internet sites about this issue, in fact if you simply google 'vw dsg flashing prnds' or 'vw dsg transmission problems' anyone can find it. it is a common problem. i see that hhtsa has begun an investigation based on this for 2007 thru 2009 model years, obviously a problem on 2005/2006 vw with dsg transmission as well. vw has initiated a new customer service program to address customer concerns related to certain dsg equipped models but apparently mine (and many others) are not covered they say by this program- nevertheless a safety issue exists with 2005 and 2006 dsg equipped vw's. i called vw customer service (national) today 11/3/11 and rep said i am not aware of this issue' for this year- so they are either lying or incredibly underinformed. i had the car to vw dealer for diagnosis, and they stated that a diagnostic test showed a malfunction in a part that controls transmission operation and was causing the transmission to shift into neutral by itself. their recommendation, spend $2000 to replace the part, or just get a new transmission = $4000. since there is obviously a safety related design flaw that allows the transmission to shift itself into neutral- i feel the nhtsa should expand the investigation to include all years of vw dsg transmission equipped vehicles sold in the usa.
06/03/201172000
 Check engine light came on while returning home after shopping. car was towed to the repair shop. diagnosis was catastrophic failure of engine due to a timing chain jump on a 72k mile, 2.5 liter, 2005 vw jetta two months after purchase.
10/17/201092000
 Jetta 2005.5 sedan (automatic) hard shifted between 2nd & 3th gears, displaying shuddering and hesitation during acceleration in traffic. since october 2010 hard shifting has continued daily and frequency of shifting hesitation issue has worsened. hard shifting with hesitation up between 3th and 4th, and also hard shuddering downshift between 3rd and 2nd. dealer hooked vehicle to computer on feb 14, 2011 and stated transmission has no errors. dealer would not test drive for longer than 4 miles, dealer stated hard shift did not occur in that 4 mile period, test was not at freeway speeds, owner was not in the vehicle. dealer states vehicle is not eligible for valve fix. vehicle shifting failure is hazardous and dangerous highway condition.
11/05/2010120583
 We recently bought a 2005 volkswagen jetta (the newer design also consided 2005.5) from a private individual in march 2010. we noticed there was a slight problem with shifting gears that continued to get worse. in june 2010 we took the car to a local volkswagen dealer and discussed the problem. they told us it sounded like the dual mass flywheel was the problem. that there was 2 different manufacturers that make the flywheels and they no longer use one of the manufacturers due to defects and problems with the flywheels they made. they said it was a known problem that the flywheels were bad and would need replaced way before they were suppose to. even though the problem was known by volkswagen they refused to fix replace the defective part. they said we could continue to drive it and but would continue to get worse and end up tearing up alot of other stuff if it did. we looked online and found many other people having this same problem, though no recall. we also read where if the flywheel locked up/came apart while driving it could lockup the entire car. we did come across where the flywheel had been recalled in europe. the car was drove till november 2010 when it had gotten to the point where it would downshift on hills and when you would try to get up speed to merge onto the interstate it would not shift to the next gear( but the rpms were normal) and was forced to merge onto the interstate at a very slow and unsafe speed. the engine also had a very loud chatter noise. we decided to have it fixed and replaced the flywheel assy & mount bolts and had to have the transmission fluid flushed and refilled and a new filter put in. totaling $1423.00. the new flywheel was not the same as the original one. it now runs great. shifts perfectly and smoothly.
05/01/2007504/01/2005
 2005 volkswagen jetta bucks and shakes while driving. consumer states that the vehicle sounds like it just wants to shut off and not run. while vehicle was in the shop the loaner got hit and dealer would not return her car until payment was made. *kb the consumer stated the first time the problem happened, she had come to a full stop. when she went to accelerate, the vehicle almost stalled, starting bucking and was sluggish. immediately afterwards, the engine light illuminated. the dealer stated the reset a component, however 1 month later the problem re-surfaced. the consumer was told the problem was several different things, but each time the components were replaced, the problem would come back. *jb
09/15/200722000204/01/2005
 Tl*the contact owns a 2005 volkswagen jetta. while approaching a stop at 70 mph, the contact placed the clutch in and it failed to release. the vehicle had to be towed to the dealer and they stated that the failure was due to driver error. the clutch was replaced and the dealer did not charge for labor. the part cost $1,800. the failure occurred twice. the vehicle is currently at the dealer and they have not yet diagnosed the cause of the second failure. the current mileage was 55,000 and failure mileage was 22,000.
POWER TRAIN - AUTOMATIC TRANSMISSION
09/28/2010100000
 I have a 2005 volkswagon jetta my husband was driving the car and the battery blew up under the hood. took the car in and was told it jumped timming tools and parts were unavalable and the engine had to be replaced this took three months and now the transmission will go into nutural while driving the volkswagon maintance department stated there was a recall on the transmission and is 8 miles over waranty and they will no fix the car.
10/10/2010125000
 2005 jetta gli - the transmission stop working because of an oil sensor in the transmission. the transmission stop working completely and will stop working in the road and can cause an accident. i reported to volkswagen and they said it was too bad you need to fix it. need your help on this matter please help.
04/22/201055000
 When i am driving and come to a complete stop my car does a sudden jerk. when accelerate my car also jerks when i step on my gas pedal.
12/09/2009600001
 We have a 2005 jetta tdi automatic. this car was bought new and has been serviced at every interval by vw. we have had a common concern about the car moving forward in drive in erratic fashion when cold after about 6 months. we informed vw about this concern and they said nothing was wrong. last week my wife was backing out of the driveway and the car stalled in the middle of the road. we tried everything to get it started but it would not turn over. we had it towed to our vw dealer who informed us that it would cost $600.00 just to make a determination as to what the cause was. we gave them the go ahead and a day latter they informed us that the dual mass flywheel has disintegrated which in turn destroyed the transmission. this dmf appears to be a common problem with vw's in general. in europe vw will fix the problem free of charge, but not in the us. we are waiting to hear from vw on what if anything they will do. the service manager was no help in this matter, except to tell us it was not covered. stay tuned as we enter the twilight zone of design defects with vw! *tr
05/31/2009620001
 The volkswagen tdi 1.9l engine when coupled to the dsg( direct shift gear) transmission has an extremely high failure rate of the dmf (dual mass flywheel). failures have occurred between 10k and 100k miles. the internal construction of the flywheel is improper and will separate leading to the total failure of the unit. when the unit fails it causes a very specific and potentially deadly set of circumstances. the dmf can separate and then fracture into large shrapnel type pieces. this shrapnel will the cause the transmission and possibly the engine to seize. when the seizure occurs is causes the front tires to lock and subsequent loss of control of the vehicle resulting in possible injury or death. the shrapnel can also cause the failure of the transmission case resulting it the loss of pressurized transmission fluid. this fluid can contact the turbocharger and result in an under hood fire. catastrophic engine failure is common as well. vwa(volkswagen of america) is aware of this problem and has redesigned the dmf. the new design has not failed. the dmf has been recalled in the european union and australia as a safety concern . vwa has been successful in not covering this repair under even it's standard warranty. no voluntary recall has been issued. i currently have an example of the failed part available. this model has the potential to cause injury or death on a large scale if not addressed. *tr
04/25/200849210
 Tl*the contact owns a 2005 volkswagen jetta. on april 25, 2008, while driving 35 mph, the contact shifted the clutch into third gear, but the clutch never shifted back into position. she pulled the vehicle over and had it towed to the dealer. the dealer stated that the pin for the clutch assembly chaffered and failed. prior to the failure, the contact smelled a burning odor coming from the engine. the dealer stated that the transmission fluid was leaking. the failure was repaired, but the contact wonders if the two failures are related. the vehicle is currently at the dealer for repair. the failure mileage was 49,210.
05/01/20051
 Pretty much since i leased my car in april of 05 there has been problems. when i would put my car into reverse it would shift hard. then 3 months later i would have to take my foot off the brake and put it back on the brake for it to go into reverse. as time went on when the transmission would engage into reverse it would bounce back. now when i put it in reverse i can take my foot off the break and leave it off for 5 minutes and nothing, no reverse. i can pump my brakes and no reverse. i have to put it back into park and then back into reverse for it to go into reverse. the dealership says that it is normal. but it is far from normal. i just want them to take back the car. now my drive is starting to engage hard.
12/04/200512/04/2005
 At cold-start, automatic transmission hesitates then lurches into either drive or reverse, which is especially unnerving when driving in areas with in/declines because the vehicle rolls like a manual. told by the dealer twice that there was no problem because the vehicle's transmission was functioning to mfg specs. this is a problem. *nm
06/27/200501/02/2005
 Shifting from park to either reverse or drive while engine is cold, vehicle hesitates and then suddenly jerks into gear.
12/24/20045012/23/2004
 This has been reported by others and i would like to report it as well, so that vw will eventually be forced to make a recall on this malfunction. when i start my car after it has been sitting for and hour or more, i place my foot on the brake, put it either into reverse or drive, and if i am on any hill, very small or large, when i take my foot off of the brake, the car will roll downhill. the first few times this happened, i almost rolled the car over a curb and down a large embankment. the only way to stop the car is to apply the brake again, and then release the brake and quickly apply the gas. when that is done, the car very abruptly jumps into gear.
04/25/2005202/11/2005
 In the mornings the car will not go into reverse when your foot is on the brake, you have to let off on the brake and reverse the engine a bit, then the car jumps into reverse, suddenly and unexpectly lurches backward. dealers response: back your car into your garage or parking space at night so you don't need to use reverse in the morning. *ak
01/12/200510112/27/2004
 This probably is the same as the existing complaint number 10079735 for volkswagen jetta 04. 1. it happens only when it is cold. if it is cold, the problem is repeatable. 2. while pushing the brake, we move the shift from park to either drive or reverse (it's the same). then normally, torque is transmitted through driveshaft through the transmission. however, jetta does not function as such. 3. the transmission only can engages when i release the brake almost completely. up to the position, it is the same as neutral. that introduces sudden and abrupt start of the car.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
10/27/2005103/27/2005
 Dealership: lindsay volkswagen of dulles manufacturer: volkswagen i have never heard from vw customer care since my initial complaint, filed 10.27.05 at 9:12 p.m., reference number 804030825. i called in nov 05' to check on the status and a customer service rep told me i should file again (i have a reference number for that, too). i've yet to hear from them to this day. since i bought my vw jetta tdi 05' in march 05, i have documented how the vw dealership replaced the transmission module component, dealt with occurring problems with the asr light and a separate glow plug light situation, plus upper front strut mounts replacements. each incident has equally colorful stories too detailed for your database character limitations. *jb
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT
01/06/200971207201/01/2005
 Tl*the contact owns a 2005 volkswagen jetta. in april of 2007, the contact received a recall notice for nhtsa campaign id number 07v063000 (exterior lighting:brake lights:switch). the vehicle was repaired at that time. approximately a year and a half later, the brake light switch began to fail again. when the brake pedal was depressed, the brake light switch would not stop illuminating on the instrument panel and the vehicle would not shift gears. the vehicle was turned off approximately three times and, finally, the brake light dimmed and the vehicle became mobile. the failure occurred intermittently for one month and the contact called the dealer. she was informed that the brake light switch was defective. the manufacturer stated that since the failure occurred more than twelve months later, they were not liable for the repairs. the current mileage was 71,707 and failure mileage was 71,207. updated 03-09-09 *bf the shifter would not come out of park. the fuel pump was noisey and which was replaced by the dealer. updated 03/12/09.*jb
POWER TRAIN - CLUTCH ASSEMBLY
04/05/2008108000101/21/2005
 Car developed pronounced engine vibration at 100,000 miles. vibration was accompanied by significant noise at idle with clutch engaged. clutch and flywheel assembly was removed and inspected. inspection revealed that the dual mass flywheel had failed and was the source of the noise and vibration. clutch and flywheel were replaced with an aftermarket single mass flywheel and matching clutch. *tr
08/10/200715500109/01/2005
 Tl*the contact leases a 2005 volkswagen jetta. while driving 2 mph, the contact attempted to shift the vehicle into second gear. she accelerated to 20 mph, but the vehicle failed to shift into gear. she drove the vehicle to her residence. the dealer stated that the failure was due to negligent driving. the current and failure mileages were 15,500. while turning onto the highway, the consumer experienced a failure of the clutch while shifting into first gear, the clutch pedal became stuck to the floor. the dealer determined the pressure plate was had cracked into 3 pieces which destroyed the entire clutch. updated 09/05/07. *jb
08/09/200715000109/10/2005
 My 2005 jetta has a broken pressure plate in the clutch. the incindent must have happened while it sitting after being driven, because i parked it and it was acting fine, then i got back in later and it wasn't working. the car has only 15k miles on it and is less than 2 years old. i don't drive the car hard and only drive about 10 miles a day, and i have been driving manual for 12 years. vw is refusing to honor the warranty and is telling me the clutch problem is my fault. i have never heard of a clutch going in 15k miles, even if i was a terrible manual driver which i am not. i have researched this problem on the web, and it looks quite common for these cheaply made vw clutches to break down and for vw to find a way to not honor the warranty. i need help standing up against them. *tr
12/06/200624355204/25/2006
 We asked our dealership to acquire it for us after our 2004 tdi was totaled. current vehicle is a certified pre-owned we purchased april 25, 2006 with 10583 miles on it. previous owner was volkswagen of america. on july 2, 2006 while on vacation the clutch completely failed after driving several miles in bumper to bumper traffic it started smoking and then the pedal went to the floor and the clutch locked up. the vehicle then had about 14-15,000 miles on it. a maine dealer determined that the hydraulic cylinder had failed and the entire clutch failed. took more than two weeks to repair the vehicle. when the vehicle was serviced by our virginia dealer it was reported to us that the transmission was cracked due to improper re-installation. vehicle then had 17632 miles on it. it took another two weeks to force the maine dealer to pay for the replacement transmission and replace it. on dec. 6, 2006 my wife the valet parking service brought the car to her with considerable smoke coming from the clutch and the statement that it had burned out while trying to come up a ramp. the dealership claims abuse caused the clutch to fail and crack the flywheel in three places and warranty for the flywheel was denied. we have owned more than six standard transmission automobiles over our more than 3 0 years of driving experience and have never had a clutch fail other than the 2 failures in less than six months with this volkswagen. internet research informs us that this is a very prevalent problem with volkswagens. clearly the dual mass flywheel is defective in this vehicle and the clutch is in general prone to very premature failure. *nm
09/28/200642632110/16/2004
 1. turned onto an off ramp and came to a stop 2. clutch would not disengage, car towed to dealership 3. awaiting diagnostics to determine manufacturer or driver responsibility. *jb
05/20/2006107/09/2005
 Dt*: the contact stated while proceeding from a traffic light the clutch shattered. the dealer determined the vehicle was no longer under warranty and offered repairs at cost. the contact researched complaints for the year, make and model of the vehicle and there were a high number of complaints relating to a shattered clutch. the contact expressed there should be a recall.
12/25/2004115005010/11/2004
 My wife and i purchased a 2005 vw jetta tdi (1.9 liter diesel engine) in october of 2004. this vehicle had a heating element that was bad and eventually fixed by dealer under warranty in november of 2004. since approx. december of 2004 we have experienced increased problems with the clutch disengaging from the flywheel while shifting up or down and while passing cars. i have since found out the car (since 2001) has a dual mass flywheel assembly installed by vw that is at root of problem. the two layered flywheel is becoming over heated and warping the clutch disc abnormally in certain spots. some mechanics and engineers have specualated improper design, and others said transmission bolts around flywheel were probably overtightened at manufacturer. either way, our clutch is disengaging by itself from the flywheel after we drive car for 60 or 70 miles at one time (and car is heated up). the clutch disengages after shifing up or down and sometimes while passing, causing problems negotiating speeds. this means lack of control from the driver which equals safety hazard for most. our car started this at 11,500 miles, but dealer is refusing warranty work because his service advisor failed to note the problem we requested to have checked on three separate occasions. dealer is also denying it is a clutch/flywheel problem since he can not duplicate it in fifteen minutes, but has refused to look any further. most research i have done shows thousands of vw jetta customers with same problem between 11k and 20k mileage (from 2001 to 2005 models).
POWER TRAIN - MANUAL TRANSMISSION
01/04/2009260001
 2005 vw jetta clutch failure at 26k miles. there is no wear and tear on the vehicle, but my clutch went out while driving down highway. with car disabled, this can cause an accident. vw won't cover this under warranty because they deem the clutch as a normal wear and tear item. i have read numerous discussion boards where people have had the same issue. it's time for a recall of these defective clutches. they are not going out because of normal wear and tear. defective clutches were made and put in these cars and vw is making customers pay for their mistakes. if i had been in a remote location, i could've been stranded on the side of the road for hours and could've been struck by another vehicle. also, with the clutch not working, if i had been driving fast, when i applied the breaks, it could've jerked to a halt and i could've lost control of vehicle. this is not acceptable. *tr
06/13/200855000
 Tl*the contact owns a 2005 volkswagen jetta. while driving 5 mph, the gear would not change into second or third gear, and the clutch jammed into the floor. the contact was able to pull off the road and drive to the dealer. the dealer was unable to duplicate the failure and are charging $360 for the diagnostic. the contact refuses to pay for the diagnostic. in order to determine if the failure was caused by wear and tear or a manufacturer's defect, the contact was advised to have the vehicle diagnosed. the vehicle was under warranty, but it only covers the repair if the failure was due to a defect. the contact stated that the manufacturer would not admit that there was a defect. the contact will leave the vehicle at the dealer until they repair it for free. the current and failure mileages were 55,000.