Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| V97-11-04 | 04/20/2011 | 10040498 | Ready | 08/31/2011 | |
| V97-11-04 | 04/20/2011 | 10040498 | Volkswagen of america: 2005-2006 jetta. driver | 08/31/2011 | |
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/25/2005 | 1 | ||
| I purchased a certified pre-owned 2005 volkswagen jetta gls tdi from randy hiley volkswagen on august 25th 2005. i took the car into north point volkswagen in sherwood, arkansas to have the fuel gauge checked out on september 2nd 2005. the service tech took me to the shop to look at the car. he asked me if i knew the car was damaged, i said no. the salesman had said it had never been wrecked and if it had been wrecked they would sell the car at wholesale. the service tech at north point showed me the fuel pump/fuel gauge-sending unit had been broken. he said the only time they have seen this happen is if a car had been in a wreck. they put the car on the lift and found that the car had been repaired on the driver's side. we found bad welds, and no paint/rust protectant. hiley paid for the fuel pump to be replaced. if you look at the vw web site for certified pre-owned you'd see that it shows under the underbody tab no sign of damage. i called hiley vw to see what they were going to do about this. to which they said, there is nothing we can do. (hiley, general manager). i have had hiley fix a seat belt problem and check four wheel alignment on the car. after i argued with general manager about all the problems with the car. i'm tired of arguing! which i had to drive to arlington. the air bag light in on now. i took the car into moffitt vw. they say it's a problem with the seat belt. there's a flaw in the windshield. there are no doorsill protectors on the driver's side of the car. the rear passenger seat will not lock into place. there may be more wrong with the car, i have stopped looking. i have submitted a consumer complaint form with the texas attorney general's office and the arkansas attorney general's office. i have also submitted a complaint form with the better business bureau. what does this mean certified? is it just a way to dump a not up to snuff car on an unsuspecting customer? | |||
| STRUCTURE - BODY | |||
| 02/12/2012 | 80375 | ||
| Tl* the contact owns a 2005 volkswagen jetta. the contact stated that she noticed the trunk failed to close. the contact had to slam the trunk several times in order for it to close properly. additionally, the front driver side door failed to lock and the open door warning light illuminated constantly. the contact also stated that while driving approximately 40 mph, the vehicle jerked forward. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 80,375. | |||
| 02/12/2012 | 80375 | ||
| Tl- the contact owns a 2005 volkswagen jetta. the contact stated that she noticed the trunk failed to close. the contact had to slam the trunk several times in order for it to close properly. additionally, the front driver side door failed to lock and the open door warning light illuminated constantly. the contact also stated that while driving approximately 40 mph, the vehicle jerked forward. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 80,375. mah | |||
| 02/12/2012 | 80375 | ||
| Tl- the contact owns a 2005 volkswagen jetta. the contact stated while parked she noticed the trunk would not latch. the contact had to close the trunk several times in order for it to latch. additionally, the front driver side door would not lock and the open door warning light illuminated constantly on the instrument panel. also, while driving approximately 40 mph the vehicle jerked forward. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 80, 375. da | |||
| 12/03/2012 | 50050 | 1 | |
| For clarification, my car is a mark 5 2005.5 new jetta, not a mark 4 2005 jetta. when you shut the trunk, it seems to close completely. it stays in the closed position and cannot be pulled open. however, once you drive off, the trunk may open suddenly and you cannot see anything behind yourself because the trunk hood obstruct your rear window. this has happened a couple of times to me, and many other jetta owners can be seen saying that they have the same problem on online forums. sometimes, the trunk cannot be closed at all. you can stand there and shut the trunk over and over again, and it will not latch. *tr | |||
| 12/03/2012 | 50050 | ||
| For clarification, my car is a mark 5 2005.5 new jetta, not a mark 4 2005 jetta. when you shut the trunk, it seems to close completely. it stays in the closed position and cannot be pulled open. however, once you drive off, the trunk may open suddenly and you cannot see anything behind yourself because the trunk hood obstruct your rear window. this has happened a couple of times to me, and many other jetta owners can be seen saying that they have the same problem on online forums. sometimes, the trunk cannot be closed at all. you can stand there and shut the trunk over and over again, and it will not latch. | |||
| 09/07/2011 | 118000 | ||
| The car interior has a crayon smell most noticeable on hot days. i am concerned that i am breathing in possibly toxic fumes from the evaporation of chemicles that were used when the car was built. after typing into google only the 2 words crayon smell i get many many hits for vw cars that have the exact same smell as mine, so this is a problem that affects a large group of vw vehicles. | |||
| 08/12/2011 | 60000 | ||
| Tl-the contact owns a 2005 volkswagen jetta. the contact stated there was a burning wax odor emitting from the air conditioning vent. the vehicle was taken to the dealer who inspected the vehicle and replaced the carpet. the odor returned and the vehicle was taken back to the dealer but not repaired. the contact stated that the failure would only occur during summer months. the manufacturer was contacted and offered $1500 toward the purchase of a new vehicle. the vehicle was no repaired. the failure mileage was 60,000. kmj | |||
| 08/12/2011 | 60000 | ||
| Tl-the contact owns a 2005 volkswagen jetta. the contact stated there was a burnt wax smell coming from the air condition vent. the vehicle was taken to the dealer who inspected the vehicle and replaced the carpets previously in the vehicle. this was repaired was completed under warranty. the smell has returned and the vehicle was taken to the dealer again who offered no assistance.the contact stated the smells return during the summer time because of the heat. the manufacturer was contacted and offered no assistance. the manufacturer recognized the failure and offered $1500 for a new vehicle. the failure mileage was 60,000...mw | |||