Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
01/15/2012
 As i try to accelerate the gears jump erradically.
09/07/2011118000
 The car interior has a crayon smell most noticeable on hot days. i am concerned that i am breathing in possibly toxic fumes from the evaporation of chemicles that were used when the car was built. after typing into google only the 2 words crayon smell i get many many hits for vw cars that have the exact same smell as mine, so this is a problem that affects a large group of vw vehicles.
10/20/2010128000
 Transmission failure. won't shift from second to first. or first to second. if engine is very hot it will most times but not at all if cold or warm.
05/30/201139000
 Coilpack failure causes the car to decelerate and sputter, especially when it starts to rain. volkswagen is aware of the problem since 2001. the internet is full of comments on this defect yet the problem continues.
05/02/201170000
 Noxious odor from carpet underlayment. causes headaches and odor to be absorbed into clothing, skin, seats, etc. vw will not acknowledge the problem, nor disclose the material used and if it is off-gassing any hazardous fumes.
10/17/201092000
 Jetta 2005.5 sedan (automatic) hard shifted between 2nd & 3th gears, displaying shuddering and hesitation during acceleration in traffic. since october 2010 hard shifting has continued daily and frequency of shifting hesitation issue has worsened. hard shifting with hesitation up between 3th and 4th, and also hard shuddering downshift between 3rd and 2nd. dealer hooked vehicle to computer on feb 14, 2011 and stated transmission has no errors. dealer would not test drive for longer than 4 miles, dealer stated hard shift did not occur in that 4 mile period, test was not at freeway speeds, owner was not in the vehicle. dealer states vehicle is not eligible for valve fix. vehicle shifting failure is hazardous and dangerous highway condition.
01/06/201176000
 Hello, i am writing in hopes that you will help regarding a defect in this 2005/2006 jetta vw model. i have completed much my research on line and it made me anxious to see many others have had the same situation. i am asking that you help in this matter. i thought it would be a good idea to contact you first. i have already lost $200 in towing cost, when my car abandoned me. basically, i found that i could not turn the key to start the car. the key would not go in. i tried to move the steering wheel at different intervals , but no luck after an hour in a dark garage. the key just wouldn't go in. i had it towed. i struggled to get the key in once i was home and in a safe place. i managed to push the key in after 30 minutes. a week has gone by and it has happened again. the key can't go in. i had to abandon my car again. i don't have an extended warranty but that is not the issue, the warranty would not cover it from y research. i feel i am trapped with this defect that is a common problem among others. warranty or no warranty, this is a problem. see : http://www.cars-guide.com/volkswagen-forum/steering-wheel-lock-and-ignition-switch-problem-t4673.html. i called vw in auburn and they want to charge close to $180 to look at it and almost $500 to fix it. unacceptable. if this was isolated here and there, then o.k. but this is rampant.