Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - GLASS, SIDE/REAR
050101/04/2006060110018440Door window, separates from window regulator clamps. *jb12/22/2005
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
060304/26/200610020720Door windows, may seperate from window regulator clamps. *kb01/03/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - GLASS, SIDE/REAR
01/18/200835000104/06/2007
 Tl*the contact owns a 2005 volkswagen jetta. the contact attempted to roll down the window, but was unsuccessful. while driving 30 mph, the contact heard a loud noise and realized that the driver's side window had come out of the frame. the current and failure mileages were 35,000.
VISIBILITY - WINDSHIELD
08/25/20051
 I purchased a certified pre-owned 2005 volkswagen jetta gls tdi from randy hiley volkswagen on august 25th 2005. i took the car into north point volkswagen in sherwood, arkansas to have the fuel gauge checked out on september 2nd 2005. the service tech took me to the shop to look at the car. he asked me if i knew the car was damaged, i said no. the salesman had said it had never been wrecked and if it had been wrecked they would sell the car at wholesale. the service tech at north point showed me the fuel pump/fuel gauge-sending unit had been broken. he said the only time they have seen this happen is if a car had been in a wreck. they put the car on the lift and found that the car had been repaired on the driver's side. we found bad welds, and no paint/rust protectant. hiley paid for the fuel pump to be replaced. if you look at the vw web site for certified pre-owned you'd see that it shows under the underbody tab no sign of damage. i called hiley vw to see what they were going to do about this. to which they said, there is nothing we can do. (hiley, general manager). i have had hiley fix a seat belt problem and check four wheel alignment on the car. after i argued with general manager about all the problems with the car. i'm tired of arguing! which i had to drive to arlington. the air bag light in on now. i took the car into moffitt vw. they say it's a problem with the seat belt. there's a flaw in the windshield. there are no doorsill protectors on the driver's side of the car. the rear passenger seat will not lock into place. there may be more wrong with the car, i have stopped looking. i have submitted a consumer complaint form with the texas attorney general's office and the arkansas attorney general's office. i have also submitted a complaint form with the better business bureau. what does this mean certified? is it just a way to dump a not up to snuff car on an unsuspecting customer?
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
02/15/200747700106/20/2005
 During winter driving with temperature at 18 degrees the windshield wipers became inoperative after 45 minutes of use in wash mode. water/ice builds up under a plastic cowl, this cowl hides the windshield wiper mechanics. the ice build up prevents operation of the windshield wipers. a friend of mine who is a 2005 vw jetta owner has reported this identical problem with his car. vw has refused to cover this repair under warranty, claiming this is an environmental problem. *jb
VISIBILITY/WIPER
12/03/2012500501
 For clarification, my car is a mark 5 2005.5 new jetta, not a mark 4 2005 jetta. when you shut the trunk, it seems to close completely. it stays in the closed position and cannot be pulled open. however, once you drive off, the trunk may open suddenly and you cannot see anything behind yourself because the trunk hood obstruct your rear window. this has happened a couple of times to me, and many other jetta owners can be seen saying that they have the same problem on online forums. sometimes, the trunk cannot be closed at all. you can stand there and shut the trunk over and over again, and it will not latch. *tr
12/03/201250050
 For clarification, my car is a mark 5 2005.5 new jetta, not a mark 4 2005 jetta. when you shut the trunk, it seems to close completely. it stays in the closed position and cannot be pulled open. however, once you drive off, the trunk may open suddenly and you cannot see anything behind yourself because the trunk hood obstruct your rear window. this has happened a couple of times to me, and many other jetta owners can be seen saying that they have the same problem on online forums. sometimes, the trunk cannot be closed at all. you can stand there and shut the trunk over and over again, and it will not latch.