Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 09/21/2011 | 99000 | ||
| I purchased a 2006 vw jetta in late 2008, early 2009. the car was brand new and sat in the showroom for two years. after of driving for 1 1/2 years, the tire sidewalls began to separate. continental made the adjustment and i replaced the tires thinking that sitting in a showroom for that much time, they probably dry rotted. today, i am having to replace all four tires again after 13 months for the same reason, sidewall separation. reading the complaints on this site and others, it appears there is a serious issue here for sidewalls on continental tires. the size is 225/45r 17. the tires are contipro contact. | |||
| 10/08/2009 | 25000 | 1 | |
| I noticed that the side walls of my continental tires on my 2006 vw jetta were cracked(there were 25k miles on the tires). i reported this to continental -mr. carl walker. i replaced the tires with bridgestones. i still have the originals. i was told to take the tires to merchant's tire on woodfied road in gaithersburg, md and have them inspected and the tread depth measured. i did this immediately after speaking to mr. walker. the sales rep. at merchant's called mr. walker after inspection while i was present and told him that the sidewalls were indeed dangerously cracked on all 4 tires and that the tread depth was almostlike new. i was promised 60% compensation for the continental tires by continental's rep.carl walker ( claim # 244382) - phone #7045834819 -in october but have received nothing. these tires are unsafe and it is only luck that prevented a serious accident due to their failure. vw says they have no jurisdiction over continental even though they supply tires to thousands of vw vehicles. it seem that vw and continental want to ignore the problem for me and i assume all other owners of these tires. *tr | |||
| 12/18/2008 | 29123 | 1 | |
| Continental conti pro tire failure. between 12,000 and 30,000 all 4 of our conti pro tires have failed. all they say is sorry we cant help. someone needs to get continental n/a attention and have them recall these tires before someone dies or is injured for life. we have tired several times to reason with continental to no avail, and even vw has tired, with no luck. please take a look at all your tires. *tr | |||
| 05/10/2008 | 1 | ||
| I own a 2006 vw jetta tdi and have 30,000 miles on the vehicle. i noticed at about 25,000 miles the vehicle developed a vibration in the front end. i took it to the vw dealer and had the front end inspected for problems, but none noted. i had the wheel rotated and balanced and that did not help the problem. the tech at vw dealer noticed wear in the middle of the tire. he stated that my tires (turanza el 400-02, 205/55r16) are more than likely the cause of the vibration and there is nothing they could do except replace all the tires. will be taking the vehicle to a firestone dealer soon to fight the battle with them. *tr | |||
| 12/26/2006 | 7561 | 2 | 07/21/2006 |
| The original accident happened while we were traveling for christmas (dec 26, 2006). in a brand new car with up graded continental tires going about 60 mph the tires disintegrated, the car spun out of control and hit highway wall. it was a clear tire malfunctioned and after sending tire to continental north america in charlotte, nc they said that their inspectors found no fault. we asked them to reconsider and ended up getting a $1,500 goodwill offer from them. needless to say we had a rental car for 8 weeks while out car with $6,000 in damages was fixed. just this week as we were about to counter offer and get at least out of pocket expenses, since its going into the 2nd year, another upgraded tire shredded. this time with our 4 month old son in it. the only thing extra they added to the claim was to pay for new tires for us. they have not bargained in good faith and they are using their corporate power to deflect the liability of producing inferior products. of the original set of 4 upgraded tires, 3 have been replaced with 2 completely shredding through the middle. *tr | |||
| TIRES - SIDEWALL | |||
| 07/06/2007 | 3 | 12/29/2006 | |
| Contipro tires. three of the tires on my new car have had sidewalls bulges. the first i feel was my fault. i drove on the tire that had low tire pressure. but the two other tires have not had any compromising situations. each tire had less than 5,000 miles on it. continental tire warranty is a joke, they have been no assistance. i have never had tires fail me, i have always just worn them out. *tr | |||
| TIRES - TREAD/BELT | |||
| 01/15/2008 | 26000 | 1 | 06/06/2006 |
| Tl*the contact owns a 2006 volkswagen jetta. the vehicle has continental conti pro contact, size 225/45r17 (na) tires. while driving 25 mph, the contact heard a thump. she stopped the vehicle and noticed that the tread on both front tires had separated. the failure was repaired by her father. the vin, engine size, and dot number were unknown. the current and failure mileages were 26,000. | |||
| 10/09/2007 | 20000 | 2 | 02/09/2007 |
| Tl*the contact owns a 2006 volkswagen jetta. the vehicle has continental conti pro contact, size 205/55r16 (na) tires. while driving 75 mph, the rear passenger side tire caused the vehicle to shake. the failure recurred with the front passenger side tire. the tire chord separated from the tire. the contact notified the dealer. the other two tires were about to fail as well, so she notified the continental manufacturer regarding replacement tires. continental refused to replace the tires and advised her to call nhtsa to file a complaint. the current and failure mileages were 20,000. | |||