Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 11/14/2012 | 98000 | 1 | |
| While traveling on interstate 4 at 65 mph the automatic transmission went from drive to second gear by itself even though the gear selector was in drive, nearly putting me through the windshield had i not had my seat belt on. i managed to get onto the burm of the highway and stop. at this point transmission fluid was dumping all over the road and the car would no longer move and the digital gear selection light was flashing on and off continuous(prnd). had it towed to my vw mechanic and they found that the electronic valve assembly had quit working and that the mech tronic clutch assembly was destroyed by it going from drive to 2nd . after researching on the internet, i found that vw has known about this problem and has sent out letters to customers that have 2007-2010 vehicles with this same transmission that they would replace their defective transmissions under an extended warranty or re-imburse them for repairs if done prior to this letter up to 100000 miles. i contacted vw usa and asked about my car and was told because my car was a 2006 it wasn't covered even though i got them to admit that it was the same transmission that was used for 2005.5 through 2010. *tr | |||
| 11/14/2012 | 98000 | ||
| While traveling on interstate 4 at 65 mph the automatic transmission went from drive to second gear by itself even though the gear selector was in drive, nearly putting me through the windshieald had i not had my seat belt on. i managed to get onto the burm of the highway and stop. at this point transmission fluid was dumping all over the road and the car would no longer move and the digital gear selection light was flashing on and off continuous(prnd). had it towed to my vw mechanic and they found that the electronic valve assembly had quit working and that the mech tronic clutch assembly was destroyed by it going from drive to 2nd . after researching on the internet, i found that vw has known about this problem and has sent out letters to customers that have 2007-2010 vehicles with this same transmission that they would replace their defective transmissions under an extended warranty or re-imburse them for repairs if done prior to this letter up to 100000 miles. i contacted vw usa and asked about my car and was told because my car was a 2006 it wasnt covered even though i got them to admit that it was the same transmission that was used for 2005.5 through 2010. | |||
| 04/24/2012 | 122000 | ||
| Tl* the contact owns a 2006 volkswagen jetta. the contact was traveling 60 mph when the vehicle became resistant to acceleration attempts. the check engine warning light illuminated prior to the failure. the vehicle was not taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 122,000. | |||
| 04/24/2012 | 122000 | ||
| Tl- the contact owns a 2006 volkswagen jetta. the contact was traveling 60 mph when the vehicle became resistant to acceleration attempts. the check engine warning light illuminated prior to the failure. the vehicle was not taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 122,000. kmj | |||
| 04/24/2012 | 122000 | ||
| Tl- the contact owns a 2006 volkswagen jetta. the contact was traveling 60 mph when the vehicle loss acceleration despite the accelerator pedal being depressed. the check engine warning light illuminated prior to the failure. the vehicle was not taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 122,000 . rds | |||
| 08/27/2011 | 65000 | ||
| Vehicle manual transmission failure, pushed clutch foot pedal clear to floor, would not spring back. on a busy road, able to pull off the road. | |||
| 07/13/2008 | 21000 | ||
| Tl- the contact owns a 2006 volkswagen jetta. the contact stated that the vehicle would stall at time. the vehicle would also resist to accelerate when the accelerator pedal is depressed. the dealer was uncertain of the failure and the manufacturer was unable to assist the contact with the failure. the failure was not remedied. the failure mileage was 21,000 and the current mileage was 66,000. nw | |||
| 05/01/2008 | 50000 | ||
| My jetta would stall and we were almost involved in serious accidents. we brought it to dealer and they told us it was fixed and it happened again. i asked for a replacement and they refused. problem has not occurred recently, however we were almost killed. unsure of dates, however dealer has records. | |||
| 10/18/2009 | 54000 | 1 | |
| 2006 volkswagen jetta 54000 miles 5 speed manual transmission. i was driving and while exiting a freeway offramp i depressed the clutch to disengage the transmission. clutch pedal went to the floor and would not come back up and it did not disengage the transmission. the car would not stop, as i could not put the car in neutral. very dangerous! *tr | |||
| 09/15/2007 | 100 | 08/01/2006 | |
| I purchased a 2006 jetta tdi and my miles are off....it seems as though everyone i talk to with this car have the same problem. i am going 3-5 miles slower then what it is showing. i was thinking over time when i have driven 55,000 miles that i have only driven 50,000. i think this is wrong for a company to do and vw will not do a thing about it. *tr | |||
| 06/24/2007 | 12000 | 3 | 07/21/2005 |
| Tl*the contact owns a 2006 volkswagen jetta. while driving 50 mph, the contact depressed the brake pedal, but the vehicle failed to decelerate. she shifted into neutral in order to slow down the vehicle. the dealer was unable to duplicate the failure. the current mileage was 14,000 and failure mileage was 12,000. | |||
| 03/12/2007 | 4500 | 2 | 11/01/2006 |
| The car jumps into gear and lurches because of a hydraulic brake switch in the master cylinder that appears to tick or be delayed in transmitting the on /ff signal to the accelerator circuit which during the delay appears unresponsive as it is designed not to alow accellerating in gear while the brake is on. when the brake switch turns off , delayed up to 5 seconds, the car lurches forward as the driver expects that the accelerator is not working and keeps preassing on the gas. this lurch is very unsagfe and caused by a sticky or delayed brake switch. i have had the switch replaced once already but all of the switches appear to behave in the same unsafe, delayed manner.*ak to reproduce the delay, put an automatic transmission 2006 jetta tdi into drive and watch the foot on brake indicator on the dashborad turn off 1-5 seconds after the foot is taken off the brake. | |||
| 10/10/2006 | 1 | 07/26/2006 | |
| Speedometer reads 10 to 15 percent high. at 65 mph the speedometer reads 73 mph. dealer stated this is a common problem with jetta's and they were unable to correct. *jb | |||
| 07/27/2006 | 14 | 1 | 07/27/2006 |
| Unable to determine actual vehicle speed. speedometer off by at least 5 mph. factory considers this normal. traffic flow may or may not be according to safe driving conditions and without accurate instrument driver unable to make a safe speed judgment. *jb | |||
| 07/16/2006 | 4500 | 1 | 06/20/2006 |
| Speedometer displays 3-5 mph slower speed than actual. technical service bulletin from manufacturer tt-06-19 says its by design. problems causes cars to pass creating safety concern. *jb | |||
| 07/16/2006 | 4100 | 1 | 06/20/2006 |
| I purchased a 2006 vw jetta (diesel) that has a 3-5 mph speedometer error in the driver's analog display. the displayed speed is lower than actual. this has caused numerous cars to pass me. this is a potential safety concern. i was told by the manufacturer that this working as designed. i installed a scan tool on the car and it reads the correct speed, while the analog display is reading 3-5 mph slower than actual. the manufacturer claims that the analog display is set for differing tire sizes. *jb | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 07/12/2007 | 3 | 11/20/2005 | |
| Vehicle failed to start on multiple occasions due to insufficient battery charge. owner observed brake lights including chmsl would come on independently while the vehicle was parked, shut off, and unoccupied with no brake pedal application. no other lights were on at the same time interior, headlights, turn signals were on. this was presumably the cause of the battery drain issue. on multiple occasions after jump starting the vehicle owner observed loss of power while trying to accelerate. input to the accelerator was momentarily ineffective and had trouble maintaining highway speed. the engine did not stall and no fault codes were generated. power was restored after a few seconds, but the symptoms would occur several times during a drive. vehicle was brought to a volkswagen dealership service facility (lindsay vw in sterling, va) on 7/13/2007. the owner described the above symptoms to the service advisor. the owner was called later on the same date and told that the dealership could not verify the claim and that no repair was performed. took car to a different dealer (fairfax vw) who correctly diagnosed the problem as a faulty brake light switch. the repair part is the same part used in the recall. the car was fixed under warranty and the repair invoice even states recall on it but the dealer says my car is not part of the recall and i never received notification. | |||