Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
TB-94-10-0208/09/201010036467Volkswagen: headlights may intermittently dim slightly at idle. the headlamps or inside lights intermittently dim slightly at idle speed. at idle speed the alternator voltage can fluctuate, as the alternator cannot fully compensate the f03/16/2011
ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR
TB-09-10-0208/09/201010035204Volkswagen: headlights may intermittently dim slightly at idle. at idle speed the alternator voltage can fluctuate, as the alternator cannot fully compensate the fluctuations. some electric consumers come on in cycles or have no constant02/11/2011
ELECTRICAL SYSTEM - BATTERY
TB-09-10-0208/09/201010035204Volkswagen: headlights may intermittently dim slightly at idle. at idle speed the alternator voltage can fluctuate, as the alternator cannot fully compensate the fluctuations. some electric consumers come on in cycles or have no constant02/11/2011
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
TB-80-10-0308/16/201010035185Volkswagen: hvac blower only operates on high speed (us only). fresh air blower runs only at highest level. because of permanent frost and snowfall fine snow can get into the fresh air blower via the air intake. *pe02/09/2011
ELECTRICAL SYSTEM - IGNITION
SAC-28F3/P1-REV08/01/201010036496Volkswagen: gasoline engine vehicles inspect, and if necessary, replace ignition coils. vehicles affected by this action may have ignition coils that could malfunction under certain conditions. models passat and wagon; golf; gti; jetta a03/23/2011
ELECTRICAL SYSTEM - SOFTWARE
TB-01-11-3012/22/201110043286Volkswagen: on certain model year vehicles, experiencing harsh up/down shift in gears 1-2, 2-3 or 3-2, 2-1. especially during temperatures below 60 c (140 f). programming software update is provided for ecm, tcm and valve body replacemen03/09/2012
ELECTRICAL SYSTEM - WIRING
SA-97U301/01/201110038595Ready06/22/2011
SA-97U301/01/201110038595Volkswagen service campaign: see document search button for owner letter. resistance in the air bag system can cause the air bag light to turn on even though there is no problem. *rm06/22/2011
TB-94-10-0208/09/201010036467Volkswagen: headlights may intermittently dim slightly at idle. the headlamps or inside lights intermittently dim slightly at idle speed. at idle speed the alternator voltage can fluctuate, as the alternator cannot fully compensate the f03/16/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
06/28/2012620001
 As i was driving 65mph on the highway my car completely shut down. i had no lights, no gas, no anything. i was able to pull off to the side of the road. after about 20 minutes, the car started back up, but i only made it about 1.5 miles before it did it again. vw dealership replaced my entire computer module (j519) and then let me leave the lot. i continued to have trouble starting the car. the dealership replaced the relay for the starter because it was overheating. i am now (oct 2012) having issues with the unlocking of my driver side door. *tr
06/28/201262000
 As i was driving 65mph on the highway my car completely shut down. i had no lights, no gas, no anything. i was able to pull off to the side of the road. after about 20 minutes, the car started back up, but i only made it about 1.5 miles before it did it again. vw dealership replaced my entire computer module (j519) and then let me leave the lot. i continued to have trouble starting the car. the dealership replaced the relay for the starter because it was overheating. i am now (oct 2012) having issues with the unlocking of my driver side door.
09/02/20111
 2007 wolfsburg edition jetta: experiencing issues latches/locks/linkages/ first with one door lock (rear left) around sep 2011. then 2nd door (rear ) warranty already passed, the dealer told me that the locks can go bad and need to be replaced, costing $250/$200 each plus labor $100 hr./3 hrs or $300!! for grand ttl almost $800! replacement. now i already having problem with driver door!! this seems excessive specially vw should address this quality issue with their supplier now and have them fixed at no cost. this is a safety issue drive for work around some not nice neighborhoods, car can't be lock. i have 2 kids and afraid door can open so easily. i hope something is done before we hear really bad news. this is a serious issue as the locks serve as the first line of defense in anti-theft. i searching online and see others with similar issues, i decided to report, i still have issues with lock. hope people reads and report the issue. i have bought 2 other vw is past and never had this problem. i don't think will buy a fourth vw. *tr
09/02/2011
 2007 wolfsburg edition jetta: experiencing issues latches/locks/linkages/ first with one door lock (rear left) around sep 2011. then 2nd door (rear rear) warranty aready passed, the dealer told me that the locks can go bad and need to be replaced, costing $250/$200 each plus labor $100 hr./3 hrs or $300!! for grand ttl almost $800! replacement. now i already having problem with driver door!! this seems excessive specially vw should address this quality issue with their supplier now and have them fixed at no cost. this is a safety issue drive for work around some not nice neighborhoods, car can't be lock. i have 2 kids and afraid door can open so easly. i hope something is done before we hear really bad news. this is a serious issue as the locks serve as the first line of defense in anti-theft. i searching online and see others with similar issues, i decided to report, i still have issues with lock. hope people reads and report the issue. i have bought 2 other vw is past and never had this problem. i don't think will buy a fourth vw.
07/06/201065000
 Power door lock system failure. can not lock entire doors. key got stuck and could not remove key from ignition. had to call a tow-truck, pay ($350) and have taken to dealer. dealer recommended replacing entire power door systems. cost me about $450...went ahead and approved replacement. $350 + $450 = $800. power lock failed again...sep-oct 2012. dealer again recommends replacing entire power lock system. what???? no recall has be implemented or set....
09/02/2011
 2007 wolfsburg edition jetta: experiencing issues latches/locks/linkages/ first with one door lock (rear left) around sep 2011. then 2nd door (rear rear) warranty aready passed, the dealer told me that the locks can go bad and need to be replaced, costing $250/$200 each plus labor $100 hr./3 hrs or $300!! for grand ttl almost $800! replacement. now i already having problem with driver door!! this seems excessive specially vw should address this quality issue with their supplier now and have them fixed at no cost. this is a safety issue drive for work around some not nice neighborhoods, car can't be lock. i have 2 kids and afraid door can open so easly. i hope something is done before we hear really bad news. this is a serious issue as the locks serve as the first line of defense in anti-theft. i searching online and see others with similar issues, i decided to report, i still have issues with lock. hope people reads and report the issue. i have bought 2 other vw is past and never had this problem. i don't think will buy a fourth vw.
07/06/201065000
 Power door lock system failure. can not lock entire doors. key got stuck and could not remove key from ignition. had to call a tow-truck, pay ($350) and have taken to dealer. dealer recommended replacing entire power door systems. cost me about $450...went ahead and approved replacement. $350 + $450 = $800. power lock failed again...sep-oct 2012. dealer again recommends replacing entire power lock system. what???? no recall has be implemented or set....
09/02/2011
 2007 wolfsburg edition jetta: experiencing issues latches/locks/linkages/ first with one door lock (rear left) around sep 2011. then 2nd door (rear rear) warranty aready passed, the dealer told me that the locks can go bad and need to be replaced, costing $250/$200 each plus labor $100 hr./3 hrs or $300!! for grand ttl almost $800! replacement. now i already having problem with driver door!! this seems excessive specially vw should address this quality issue with their supplier now and have them fixed at no cost. this is a safety issue drive for work around some not nice neighborhoods, car can't be lock. i have 2 kids and afraid door can open so easly. i hope something is done before we hear really bad news. this is a serious issue as the locks serve as the first line of defense in anti-theft. i searching online and see others with similar issues, i decided to report, i still have issues with lock. hope people reads and report the issue. i have bought 2 other vw is past and never had this problem. i don't think will buy a fourth vw.
07/06/201065000
 Power door lock system failure. can not lock entire doors. key got stuck and could not remove key from ignition. had to call a tow-truck, pay ($350) and have taken to dealer. dealer recommended replacing entire power door systems. cost me about $450...went ahead and approved replacement. $350 + $450 = $800. power lock failed again...sep-oct 2012. dealer again recommends replacing entire power lock system. what???? no recall has be implemented or set....
07/31/201269000
 Tl* the contact owns a 2007 volkswagen jetta. the contact stated that while driving 30 mph, the sun roof opened independently, the check engine warning light illuminated and numerous warning lights illuminated sporadically. the rear driver's side door could only be opened from the interior of the vehicle and the anti-theft system would only function intermittently. the contact spoke with several dealers and was informed that the failure was most likely caused by an electrical failure. the vehicle was not repaired. the failure and current mileages were 69,000.
07/31/201269000
 Tl- the contact owns a 2007 volkswagen jetta. the contact stated that while driving 30 mph, the sun roof opened independently, the check engine warning light illuminated and numerous warning lights illuminated sporadically. the rear driver's side door could only be opened from the interior of the vehicle and the anti-theft system would only function intermittently. the contact spoke with several dealers and was informed that the failure was most likely caused by an electrical failure. the vehicle was not repaired. the failure and current mileages were 69,000. kmj
07/31/201269000
 Tl- the contact owns a 2007 volkswagen jetta. the contact stated that while driving 30 mph the sun roof opened independently, the check engine light illuminated, as well as numerous other lights on the dashboard illuminating randomly. the rear driver side door would only open from the inside and the alarm worked only intermittently. the contact spoke with several dealers and was informed it was probably an electrical failure. the failure and current mileages 69,000. dt
02/01/2012610001
 The electric door locks on my 2007 jetta failed to lock or unlock using the electric lock buttons in the doors or by using the remote. only the driver's side rear door responds to any lock action. the driver's door only locks and unlocks with the key in the lock. this was not due to dead batteries in the remote control. this is a commonly reported problem (as observed by online reports by other owners) and could lead to safety concerns if a person is unable to unlock a door to exit the vehicle, or personal property concerns if a person cannot lock their door. *tr
02/01/201261000
 The electric door locks on my 2007 jetta failed to lock or unlock using the electric lock buttons in the doors or by using the remote. only the driver's side rear door responds to any lock action. the driver's door only locks and unlocks with the key in the lock. this was not due to dead batteries in the remote control. this is a commonly reported problem (as observed by online reports by other owners) and could lead to safety concerns if a person is unable to unlock a door to exit the vehicle, or personal property concerns if a person cannot lock their door.
07/23/2012800001
 Once the vehicle is parked, i can't remotely nor manually lock the rear driver side door. basically, three doors will lock, but the rear driver side door remains unsecure. the alarm doesn't audible, but does activate. this problem happened many hundreds of miles ago, intermittently but has come to a point were i can't secure my vehicle is not 100 % secured. *tr
04/20/201152322
 Poor obd on 2007 vw jetta for engine speed sensor. 3vwef71k57m117381 is the vin of the car, recently the egnine begin to stall/die soon after starting, unable to hold the idle speed but there was no mil/check engine light, upon several atempts it used to run fine it continued for several weeks. one fine day my wife and 2.5 month baby were driving on i-75 south to detroit downtown and car stopped in the middle of the freeway- it just stopped for no reason no mil or check engine light even after these events. it came back up running again after she was able to start the enigne again. on the same day while she was driving back from the office it stopped while getting out of the parking lot again no check engine light. it was the scariest day, we towed the car back home even though it was starting again due to the fact that there was something seriously wrong with the vehicle. on 25th march 2011 i started the car in the morning then i saw the check engine light on dash board for the first time, and dropped it off at fox automotive dealer in rochester hills mi. where they were not curtious in dealing with this problem, and found the engine speed sensor [crank angle sensor] was found broken, replacement of the same seem to have resolved the issue. however the main concern is the obd did not work when it saw several misfires and engine speed issues, which could have prevented my wife and baby not to drive to work on freeway, this is a serious concern. it is essential that vw dealer should also address such serious issues with some concern and importance where they did not give any oppertunity for me to drop off the vehicle for repair the same day i towed the vehicle back from my wifes office, after few days of gap i was able to drop the vehicle where they worked on it after few days of wait time, they even recommended me to drive back the car with check engine light if i need vehicle the same day or early. i request the usa govt to look into this matter immediately.
11/29/201033400
 My 2007 wolfsburg jetta just stalled on me last night. the esc lights came on and then the battery light came on and then the engine died. i lost all power and coasted off to the side of the road. i thought it was the battery but all my lights, radio, headlights worked. i tried to start it but the red steering light came on too. i got it towed to the dealership because it should still be under warranty(<4 years, <40,000 miles). luckily this happened in a residential neighborhood where i was able to safely get out of traffic. if this had happened on the freeway, a more serious accident could have occurred.this car was bought new and has never given me any issues.
07/23/201037785
 2007 vw jetta wolfsburg: pulled out of vw dealership into an intersection and the engine shut off with no warning. turned ignition off and back on and the car restarted. got onto the interstate and the car lost power going about 65 mph. gas pedal to floor and no acceleration. removed foot from pedal and pushed again and car started to accelerate again. exited off interstate and slowed down at intersection to stop at traffic light. engine died and would not restart. car was towed by vw to their service dept. the police were contacted to direct traffic due to the unsafe conditions created by the car stopping in an intersection. these problems occured during rush hour traffic and we were fortunate not to have been killed or to have caused an accident. the problems occured on an extremely hot day. the car was at the vw service dept for 12 days and over 600 miles were put on my car by vw. the dealership contacted vw of america to help diagnose the problem. the service dept mgr acknowledged low voltage on the meters he connected to my car and also the ingition would not start for him while he had the car at a gas station. since they could not exactly re-create the problems that occured, i did not feel they could assure me the car had been repaired and would be safe to drive. they were guessing at the repair. the ignition control module was replaced and i was assured by vw service dept and vw of america that the car was repaired and safe to drive. after driving appx 300 miles, the car stalled again. i have seen similiar problems reported on the nhtsa website under various categories for 2007, 2008, 2009 and 2010 jettas. this is a serious problem with the vw jetta and vw of america needs to respond to these complaints. this car should not be allowed on the road. i was told by vw of america that this was an isolated incident. the gm and service dept mgr at the vw dealership told me they had never heard of this problem.
04/08/201034900
 I drive a 2007 jetta wolfsberg. in april 2010 i was leaving for work and the car wouldn't start. my husband went out and it started for him. no warning lights were on. a week later the car's engine just died while traveling 60mph on the freeway and would not start. towed to dealership where they checked all the wiring harnesses and overlayed a wire. one day after receiving the car back i had trouble starting it again. reported this to dealership service. two days later the engine died while driving down a residential street and would not start. no warning lights were on. towed back to service where they had a vw engineer look at the car. they ended up replacing the computer in the car. all service was covered under warranty. i have not had any problems since the computer was replaced. i am reporting this because of an article my aunt sent to me. the article said the government is investigating the same problem with other vw models (stalling, loss of power and engine).
12/12/2008286083
 No precipitating events. while driving, engine cuts out followed immediately by battery light coming on, have 30 seconds-60 seconds to get off the road to avoid collision. car does not restart. has happened 4x total so far, twice while driving 60mph on highway. dealership has each time replaced fried fuse to fuel pump relay. after the 3rd time they replaced the module that controls the central electrical system (i was told this module had been upgraded 9x by vw since my 07 vehicle). this time they are replacing the fuel pump & sending me home w/extra fuses & showing me how to replace them so i am not stranded on the highway (!) i do not have the old parts from them. i have been very fortunate to walk away uninjured due to quick reaction & plain luck even in rush hour. this is a 2007 vw jetta, wolfsburg edition purchased new on 2-8-07, maintenance followed exact, fuel tank kept at 1/2-full. problems began @28,608k now at 41,817k. *tr
01/07/200750101/07/2007
 I bought my car and since day one the car had a faulty clock. the clock runs super fast, it runs ahead of time by 5 hours in a matter of a week. i have contacted dealer and vw of america and nothing has been done; it has been 3 months now and still no repair.*ak