Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR | |||
| 08/17/2009 | 18000 | 3 | |
| I have 2007 volkswagen jetta wolfsberg ed and i am having serious issue with the rear brakes. i bought this brand new at 60 miles on it in june 2007.. around 18/19k i had to replace rear brakes n rotors cause they were worn and were rubbing metal on metal.. i went to the vw service they said it may have been the ebrake not adjusted correctly.. they replaced everything under warranty after arguing with them.. they tried to say it's the way i drive or i must have driven with the ebrake on.. r u kidding me!!!! i been driving for 10 yrs.. and if it was the way i drive why haven't the front brakes gone? they are still the original brakes to this date 2-12-10.. anyhow so they replaced it. right now i'm at 29k guess what.. i had tires changed out and my rear brakes are at 30% left.. this is insane 10k an i have to change rear brakes again?? meanwhile i still have original front brakes on the car with 2/3 of life on them! my trusted/personal mech said there has to be something wrong with the braking system or hydraulics.. there's no way i should be almost on my 3rd set of rear brakes without even touching my front brakes.. he said that is not normal.. i had a 95 camry bought it used had that for 2.5 yrs and only replaced all brakes 1 time...and isn't the stopping power on all vehicle in the front brakes.. its a fw drive car... this is getting ridiculous.. at this rate ill be changing brakes every 3 oil changes.. how does this make sense to the vw company or any mechanic for that matter?... please recall this veh for rear brake issue.. nobody has 400 dollars every 10k for brakes.. please do the right thing!! *tr | |||
| SERVICE BRAKES, ELECTRIC | |||
| 08/17/2009 | 18000 | 3 | |
| I have 2007 volkswagen jetta wolfsberg ed and i am having serious issue with the rear brakes. i bought this brand new at 60 miles on it in june 2007.. around 18/19k i had to replace rear brakes n rotors cause they were worn and were rubbing metal on metal.. i went to the vw service they said it may have been the ebrake not adjusted correctly.. they replaced everything under warranty after arguing with them.. they tried to say it's the way i drive or i must have driven with the ebrake on.. r u kidding me!!!! i been driving for 10 yrs.. and if it was the way i drive why haven't the front brakes gone? they are still the original brakes to this date 2-12-10.. anyhow so they replaced it. right now i'm at 29k guess what.. i had tires changed out and my rear brakes are at 30% left.. this is insane 10k an i have to change rear brakes again?? meanwhile i still have original front brakes on the car with 2/3 of life on them! my trusted/personal mech said there has to be something wrong with the braking system or hydraulics.. there's no way i should be almost on my 3rd set of rear brakes without even touching my front brakes.. he said that is not normal.. i had a 95 camry bought it used had that for 2.5 yrs and only replaced all brakes 1 time...and isn't the stopping power on all vehicle in the front brakes.. its a fw drive car... this is getting ridiculous.. at this rate ill be changing brakes every 3 oil changes.. how does this make sense to the vw company or any mechanic for that matter?... please recall this veh for rear brake issue.. nobody has 400 dollars every 10k for brakes.. please do the right thing!! *tr | |||
| 02/10/2009 | 1 | ||
| We own a 2007 jetta with about 30k miles on it. the brakes and rotors have failed. they have been making noise since day one but recently we learned they are shot. vw claims this to be normal wear and tear. we say it's bad manufacturing or design and someone should look into these brakes. *tr | |||
| 11/18/2008 | 28867 | 1 | |
| I have a 2007 volkswagen jetta wolfsberg edition with 29,000 miles on it. i am the original owner. my rear brakes were making an awful squealing noise. i brought the car to the dealer for scheduled maintenance as well as for my brakes. i was told that my rear brakes had 1mm and 2mm left on them and needed to be replaced and this was part of normal wear and tear. the car is not even 2 years old and they want to charge $425 to replace the rear brakes. i have owned toyotas before and have never heard of such a thing. this is a huge flaw that volkswagen refuses to own up to. i have talked to my dealer, drito brothers, and customer relations about this issue. apparently, volkswagen does not care about their customers and continue to make an inferior car. i think it needs to be investigated with a potential for recall. i have read many online forums with many people running into this same issue. i had an outside mechanic take a look and they feel there is a major flaw in the car as the wear on the rear brakes is uneven while the front brakes are not showing any wear at all. thank you for looking into this issue. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 03/29/2011 | 38600 | ||
| Tl* the contact owns a 2007 volkswagen jetta. while having the vehicle serviced for routine maintenance, the contact was informed that the rear brakes were completely worn and rubbing metal on metal. the vehicle was repaired. three weeks later while driving approximately 20 mph the vehicle was involved in a crash in which the air bags did not deploy. a police report was filed and the contact suffered minor injuries. the vehicle was towed to an insurance lot and was not examined for the cause of failure. the vehicle was not repaired. the failure and current mileage was 38,600. | |||
| 03/29/2011 | 38600 | ||
| Tl-the contact owns a 2007 volkswagen jetta. while having the vehicle serviced for routine maintenance the contact was told the rear brakes were completely worn out and rubbing metal on metal. the vehicle was repaired. approximately 3 weeks later while driving approximately 20 mph the vehicle was involved in a crash in which the air bags did not deploy. a police report was filed and the contact suffered minor injuries. the vehicle was towed to an insurance lot and was not examined for the cause of failure. the vehicle was not repaired. the failure and current mileages were 38,600. sm. | |||
| 04/22/2010 | 52000 | ||
| I have a 2007 vw jetta that is wearing out pads to fast. the 1st time they wore out the car had approx 16,000 mi. we were told by the dealership that it was caused by the emergency brake lever not totally releasing. the 2nd time the car was out of warranty with approx. 28,000 mi. but the dealership and vw were willing to replace the pads since they wore due to the brake lver again. but it was suggested that audi pads be put on because they wore longer than the vw. the mechanic at the time said there was a problem on the jetta with the lever not always releasing. now at 54,000 mi the car had to go in for a brake job. unfortuneatly the pads wore down to the rivets and scoured the rotors. so i had to pay for pads and turning the rotors. now vw is saying that they design the brakes to wear in 12,000 to 20,000 miles. i have never heard of pads only lasting that short of time. and if that is so then why am i still using the original front pads. then they state that they set the car up so the rears do more work then the front to make the front not do all the braing. yeah, we do that on tractor and trailers to, but not to make the rears do all the braking. i worry because my son uses this car at college and i don't want a call saying he had an accident due to the brakes going out. i worry vw may have problems with the rear pads prematurely wearing and don't know how to fix the problem like toyota can't fix their problem. | |||
| 08/17/2009 | 18000 | 3 | |
| I have 2007 volkswagen jetta wolfsberg ed and i am having serious issue with the rear brakes. i bought this brand new at 60 miles on it in june 2007.. around 18/19k i had to replace rear brakes n rotors cause they were worn and were rubbing metal on metal.. i went to the vw service they said it may have been the ebrake not adjusted correctly.. they replaced everything under warranty after arguing with them.. they tried to say it's the way i drive or i must have driven with the ebrake on.. r u kidding me!!!! i been driving for 10 yrs.. and if it was the way i drive why haven't the front brakes gone? they are still the original brakes to this date 2-12-10.. anyhow so they replaced it. right now i'm at 29k guess what.. i had tires changed out and my rear brakes are at 30% left.. this is insane 10k an i have to change rear brakes again?? meanwhile i still have original front brakes on the car with 2/3 of life on them! my trusted/personal mech said there has to be something wrong with the braking system or hydraulics.. there's no way i should be almost on my 3rd set of rear brakes without even touching my front brakes.. he said that is not normal.. i had a 95 camry bought it used had that for 2.5 yrs and only replaced all brakes 1 time...and isn't the stopping power on all vehicle in the front brakes.. its a fw drive car... this is getting ridiculous.. at this rate ill be changing brakes every 3 oil changes.. how does this make sense to the vw company or any mechanic for that matter?... please recall this veh for rear brake issue.. nobody has 400 dollars every 10k for brakes.. please do the right thing!! *tr | |||
| 12/10/2009 | 18300 | 1 | |
| 2007 vw jetta wolfsberg edition brake pads completely worn out at 18k miles. had dealer replace pads. pads completely worn again at 25k miles along with rotors. took to dealer who refused repairs as condition was normal and would not cover under warranty. took to private mechanic who said condition was not normal and scheduled followup service after pads were replaced to gauge damage to rear braking mechanisms. *tr | |||
| 01/12/2010 | 45000 | 1 | |
| 2007 jetta speed increase from 50 to 85 mph without touching the gas pedal. by touching the brake it did stop the increase of speed before it went higher. this happen 4 to 5 times in the last several months. ( the cruise control was not turned on.) *tr | |||
| 10/22/2009 | 26500 | 1 | |
| I own a 2007 jetta with only 26k miles on it. without any initial warning the rear brakes started to grind on the rear passenger side. i took the car to a specialist who told be one rear brake was grinding on metal and the other was about to get to that point. my front wheel drive brakes were still 100% and not showing any sign of wear. they felt this was very unusual for brakes to do this so soon and suggested i take it to the car dealer to have them check for faulty brakes. i took the car in and they said it was normal for this car to do this so early. i want you to know that i have owned many cars in my lifetime and tend to replace them after about 50k miles. we have never had to replace brakes on any of our cars. this is not normal and should be investigated for a flaw in the model. they also told me the pads in the rear are thinner than the ones in the front. this does not make any sense to me. i am out $350.00 dollars and will never purchase a vw product again. this was my first experience with this car maker. additionally this car is a stick shift and i am not a lead foot driver. now i wonder about the safety issues of their brakes. *tr | |||
| 10/14/2009 | 28000 | 1 | |
| I own a 2007 volkswagen jetta. the rear brakes had to be completely replaced at 28000 miles. both the dealership and the volkswagen corporate office refuse to cover brakes under warranty stating that for the jetta it is normal to need new rear brakes in as little as 10000 miles. edmunds.com and carcomplaint.com have hundreds of jetta owners complaining about the premature rear brake failure in the 2007 models. it seems that we have been told the same thing, about the jetta depending on the rear brakes to make safer stopping. it is not fair that automotive company is neglecting to recognize the defect in their car. many people cannot afford to replace brake pad and rotors every 10000-20000 miles, that presents a formidable safety issue. *tr | |||
| 09/24/2009 | 1 | ||
| I have a 2007 vw jetta with 72k miles on it. my front brake pad which are original from the dealer have 65% left on them, while i am going onto my second set of rear brakes, the first a set i did a year ago. yes i do have high miles but i have always thought that the front ones go first. i am now spending about $500 to do my rear pads, rotors, caliper, and changing the brake fluid. i think vw needs to switch the sensor to the rears not the fronts. if i didn't know anything about cars i would have waited for the sensor to go off which probably wouldn't be until next year at this rate. *tr | |||
| 08/01/2009 | 18000 | 1 | |
| At 18,000 miles my rear brakes sounded like a garbage disposal. when i brought it to the dealer they stated normal wear and tear. brakes failed a month later. this month, 18,000 miles later the same thing has happened. a simple google search reveals that many other owners of the 2007 jetta are faced with this dangerous and expensive problem. *tr | |||
| 09/28/2008 | 20000 | 1 | |
| Took my vw 2007 jetta in for a 20k oil change and had to replace the rear brakes. i argued with the service dept. and did some research on the brakes only to find that this is a common problem with the jetta. my previous car was a spyder eclipse; a much heavier car but had the original brakes at 78k ! this is the last vw i will buy. owned a cabrio in 1999 and won my lemon law case for the defects. *tr | |||
| 12/22/2008 | 10759 | 1 | |
| At 10,759 miles, hearing a metal sound from rear of the car when pressing the brakes, we took our 2007 volkswagen jetta to the dealer. upon inspection they found that the read pads were worn down to the metal at 3mm. they replaced the read pads and l/s rotor and adjusted the parking brake cable. this repair was performed under warranty. at 26,171 miles the rear brakes were worn down again and the rear brake pads and rotors were replaced at a cost of $378. this in my opinion is a design defect and potential safety issue. rear brakes should not need replacement every 10k to 15k miles. *tr | |||
| 02/17/2009 | 26789 | 1 | |
| The 2007 volkswagen jetta has an issue with the rear brakes. i have less than 27,000 miles on the car and need to replace the pads and rotors. within 1 week of hearing the inital grinding noise, i took the car to the dealership and was told there was 1/32 left on the rear rotors. this is unheard of for rotors to wear so quickly. *tr | |||
| 06/03/2007 | 1 | ||
| 2007 jetta 2.5l rear brake failure in june 2007 resulted in accident where i was unable to stop and vehicle was hit driver's side. reported to vw and was told it was normal failure. brakes continue to function intermittently (grinding, squealing, seizing) december 2008 rear brakes replaced (30,000kms) at my expense as vw has refused to acknowledge this as an issue. august 2007 clutch fails and vehicle is taken to vw for repairs. advised it was normal wear and tear (18,000kms) and would not be covered under warranty. had clutch inspected by a clutch manufacturer who advises parts failed as a result of improper installation. vw issues refund after legal action is pursued. have had vehicle inspected at independent mechanic who agrees with sub standard workmanship and parts on this model. *tr | |||
| 02/10/2009 | 28000 | 1 | |
| I have a 2007 vw jetta and the rear brake pads have worn out at just 20k miles. i hear this a common problem withh this car and vw refuses to acknowledge problem and charges up $400 to replace rear brake pads. *tr | |||
| 12/01/2008 | 22000 | 1 | |
| At approx 22k miles my rear brakes began squealing and then grinding loudly. was told that i needed new rotors and pads at a cost of approx $500. was told by independent service shop that the brakes not only were extremely worn down, but the wear was fairly uneven as well. i have never heard of brakes wearing out so quickly. it is absurd to think that i will have to do this every 12-18 months. *tr | |||
| 12/18/2008 | 1 | ||
| I have only 21,000 miles on my car, at approx. 19,000 miles i noticed a slight squeak to my rear brakes occasionally. i have brought my car into have them checked. volkswagen claims this is normal wear and tear, they claim it is normal for rear brakes to go out within such a short amount of time. this is not normal, nor is it safe. brakes should last a lot longer, and i should not have to replaced them every 18-20,000 miles. this issue needs to be addressed immediately. volkswagen is selling poor quality vehicles and they are attempting to shrug it off as normal wear and tear because they do not want to admit their fault in the design of the braking system on their most popular models. i have a 2007 volkswagen jetta. i have heard the same issue with their gti and rabbit models of the same year or later. *tr | |||
| 11/28/2008 | 16000 | 1 | |
| 2007 jetta wolfsburg rear brakes made from a softer material causing them to wear at a much faster rate than the front(approx. every 16k miles). info is straight from vw usa. why would they put the sensors on only the front if they know the rear will wear faster and no info in the owners manual. unreasonable repair on a front wheel drive car. front brakes still look new while back brakes are worn and cut into the rotor. vw usa says this was a fix in response to customer complaints of rear brake noise. softer material causes more brake dust and brakes squeal all the time. having to replace brakes much more often is not an efficient fix. i have seen many complaints about this on edmunds.com. this is an issue. *tr | |||
| 12/09/2008 | 15987 | 1 | |
| Purchased new vehicle 07/21/07 and on 12/09/08 i had to have the rear brakes and rotors replaced on my new 2007 vw jetta with less than 16,000 miles on it! this is my 4th vw and i have never experienced this issue so soon before. my previous vw that i've brought to the same dealer for the last 8 years never had this issue. i find it inappropriate for vw to sell me a vehicle with sub standard parts that requires a lot of money to replace - with no disclaimer. i've come to expect better quality from vw. which was the main reason as to why i purchased a new vehicle from vw again. to add, i'll have to go through this again every 15,000 miles or so. it is not a breaking habit as my prior records with vw will show that is not the case. while customer. *tr | |||
| 09/15/2008 | 27000 | 1 | |
| I have a 2007 vw jetta. at 27,000 miles i had to have rear brake pads replaced and rotors turned. brakes were rubbing metal to metal. i think it is a premature brake wear problem. do not know if it is faulty parts or what. dealer says it is normal to have rear pads wear out with that little of mileage. i am 55yrs. old and i have never seen that with any car. i hope it does not cause anyone to have an accident. *tr | |||
| 11/06/2008 | 22000 | 1 | |
| The rear brakes and rotors need replacement at 22,000 miles. while the front brakes are perfect. *tr | |||
| 08/27/2008 | 29000 | 1 | |
| At 29,000 miles i started hearing a grinding noise in my rear brakes. called dealership advising of noise and was given an appt for 2 weeks later. at appt was advised that rear brakes and rotors needed replaced. vw advised me that it is normal for the rear brakes to go before the front brakes. no repair work done, car has been sitting in my garage. *tr | |||
| 03/15/2007 | 1000 | ||
| Tl*the contact owns a 2007 volkswagen jetta. whenever the contact attempts to drive his vehicle, he hears a grinding sound coming from the brakes of the vehicle. the dealer stated that all of the brake components needed to be replaced. the failure has occured on more than five different occasions. the current mileage was 40,000 and failure mileage was 1,000. | |||
| 12/22/2007 | 1 | ||
| The rear brakes have been wearing down abnormally. the rear rotors and brake pads have been replaced at 20,000 and 40,000 miles. *tr | |||
| 08/29/2008 | 31121 | 1 | |
| Had to pay to replace rear brake pads and rotors at 21,272, and now less than 10,000 miles after i have to do it again. this is obviously a defect and not normal wear and tear but vw refuses to pay for it and fix it. i have had many cars and never had to replace brake pads, let alone rotors also, before 40,000 miles. my driving style has not changed, if anything i've mellowed with age. there are other issues that bother me besides the very short life span of the rear brakes on my jetta. the brake wear light that lets you know there's a problem with your brakes only works for the front brakes. also, i've been told by the service department that although the rotors are not damaged they need to be replaced and cannot be turned on the jetta because it will cause premature pad wear! so i have defective brakes that wear out prematurely, not way of knowing that they're wearing out until you hear the problem (which is usually too late), and no matter what you also have to replace the rotors everytime you change the pads! *tr | |||
| 02/18/2008 | 17000 | 1 | 12/01/2006 |
| I purchased a new 2007 volkswagen jetta in december 06 from trend motors rockaway nj. the week of feb 18th 2008, my brakes felt mushy. i do not put many miles on my car because i work close to home (4 miles one way) the car has 17,000 miles, i took my car into the dealer 02/20/08 and let the dealer know what was going on with my brakes. i was informed that the back brakes need to be replaced (rotors & pads). i could not believe the back brakes wore out before the front? i never had this happen to me. the cost of the repair would be $380.00 and it was not covered under the warranty. i asked if there was any defects on the back brakes because i have read there was. they said they did not know of any defects and they gave me a number to call (customer relations to see they could assist me). i voiced my complaint with customer relations and gave the same information. i was told that i needed to let them talk to the dealer and the latest that i would hear from them was the next day. i just can?t believe that the back brakes would wear before the fronts? i am a safe cautious driver and i can't understand this? this is highly unusual. i have purchased several cars, toyota, mazda, fords and have never experienced anything like this. your assistance would be greatly appreciated. *tr | |||
| 09/24/2007 | 1 | 11/25/2006 | |
| My 2007 jetta (wolfsburg edition) needed new rear brakes and rotors at 19k miles. this does not seem logical. upon further research at mycarstats.com, i learned that other '07 jetta owners are experiencing the same problem. the complaints filed indicate potential faulty rear brake assembly. vw only reimbursed me 1/2 of my $800 repair bill, and would not pay for brake flush that was performed without my authorization by the vw dealer where serviced. *jb | |||
| 05/15/2007 | 200 | 10 | 05/01/2007 |
| Tl*the contacts own a 2007 volkswagen jetta. the contact has been experiencing brake failure since the first two weeks after the vehicle was purchased. he stated that the brakes grind whenever he attempts to stop. while driving 45 mph, he attempted to accelerate and the vehicle hesitated. on june 11, 2007, he arrived at wellesley volkswagen and spoke to the service manager. the service manager acknowledged that the transmission was faulty and discovered an error registered in the computer. wellesley would not provide a loaner vehicle, but the contact was able to retrieve his vehicle within a few days. however, the brakes continue to grind. he called volkswagen, but no one would speak to him. the current mileage is 3,000 and failure mileage was 200. updated 09/18/07. *jb updated 01-16-08. *kb updated *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 01/09/2008 | 20000 | 1 | 01/20/2007 |
| At 20,000 miles my leased 2007 vw jetta's rear brakes started squeaking and grinding. took it to dealership and was told that the rear pads and rotors need to be replaced ($350!). i've never had a car with brakes problems this early, specially a front wheel drive car. i did some research and i see that this seems to be a manufacturing defect and vw should acknowledge it and fix it at no cost to the customer. *tr | |||
| 06/28/2007 | 80000 | 1 | 10/28/2006 |
| Left rear brake pad metal to metal at 8000 mi. told parking brake was not adjusted correctly at the factory. dealer replaced both rear rotors and pads. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 11/29/2007 | 23 | 2 | 02/10/2007 |
| Rear brakes i feel their is a defect. have replaced them once at about under 13 thousand miles and again now over 13 thousand miles the vehicle has the same issue. it is not reasonable for rear brakes to wear down before the front. now volkswagen is giving me the run around. it has less than a year since purchase and i have to spend another 5 hundred dollars to get these fixed. i can be going through brakes like that. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 11/29/2007 | 23 | 2 | 02/10/2007 |
| Rear brakes i feel their is a defect. have replaced them once at about under 13 thousand miles and again now over 13 thousand miles the vehicle has the same issue. it is not reasonable for rear brakes to wear down before the front. now volkswagen is giving me the run around. it has less than a year since purchase and i have to spend another 5 hundred dollars to get these fixed. i can be going through brakes like that. *tr | |||
| 08/21/2007 | 8500 | 1 | 12/11/2006 |
| I have had several problems with my 2007 vw jetta 2.5 but the most recent and disturbing was a complete failure of the rear brakes due to an improperly adjusted parking brake cable. the faulty e-brake caused the rear brake calipers to seize, ate through the pads, and damaged the rotors. upon taking it to the dealer i was informed this was a fairly common problem with my model. after doing some research on the internet i came across dozens of other owners who have had the same problem. while mine did not result in an accident not having the use of the rear brakes with no way of telling is definitely a cause for concern. plus with the brakes seized and dragging my fuel economy has suffered greatly. i took the car in and had the rear calipers, e-brake, pads, and rotors covered under warranty but other owners have had to pay as much as $600.00 to there local dealers who called it a wear item. please look into this and force vw to take ownership of the problem and recall the vehicles before someone does get killed due to brake failure. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 04/23/2008 | 17200 | 1 | 11/12/2006 |
| Parking brake was not adjusted properly from the factory causing premature brake pad wear. too soon to be caught during service intervals thereby may have caused brake failure leading to an incident and/or caused damage. *tr | |||
| 04/21/2007 | 22150 | 1 | 12/27/2006 |
| I noticed grinding in the rear brakes after only 20,000 miles on my 2007 vw jetta 2.0 turbo. no warning lights, no wear sensor trips, no indication of brake pad failure. i took the car in for service in monroe, michigan and i was told that vw rear brakes wear out faster than the front brakes and that it was normal, even after 20k miles. if this is the case, than why do they put the electronic wear sensors on the front brakes instead of the rears??? i was told that since it was normal wear, that i would be responsible for brake pad replacement costs. i argued that something must be wrong if the pads are wearing out so quickly and with no warning. they refused to cover it under warranty and made no adjustment or investigation as to why this happened. *tr | |||
| 11/29/2007 | 23 | 2 | 02/10/2007 |
| Rear brakes i feel their is a defect. have replaced them once at about under 13 thousand miles and again now over 13 thousand miles the vehicle has the same issue. it is not reasonable for rear brakes to wear down before the front. now volkswagen is giving me the run around. it has less than a year since purchase and i have to spend another 5 hundred dollars to get these fixed. i can be going through brakes like that. *tr | |||
| 10/01/2007 | 17000 | 1 | 12/16/2006 |
| I have a 2007 volkswagen jetta (wolfsburg edition). my car has 17,000 miles on it. i brought it to the dealer because the rear brakes were grinding extremely loud. upon inspection i was told that i needed new rear pads and rotars. i have never in my life had to replace rear brakes and rotars at 17,000. i purchased this car brand new and have not even had it one year. i don't think any car should have rear brakes completely go at 17,000 miles. *tr | |||
| 06/28/2007 | 80000 | 1 | 10/28/2006 |
| Left rear brake pad metal to metal at 8000 mi. told parking brake was not adjusted correctly at the factory. dealer replaced both rear rotors and pads. *tr | |||
| 07/18/2007 | 17850 | 1 | 01/01/2007 |
| I purchased a new 2007 volkswagen jetta in january 07 from gossett germanton in memphis tn. the week of july 18th, i started hearing my brakes squealing. i said to myself it could not be my brakes. at 17,800 miles, my brakes start rubbing and down to the metal. i took my car in for service on 7/27/07 and let the dealer know that this car needed new brake pads and it is only 6 months old. i was informed by kyle, vw representative that they would look at the car and would let me know if there was a defect on the brakes. several hours later i was informed that there were no defects and that the cost of repair would be $380. i was taken off my feet. i was asked to call customer relations to see they could assist me. i voiced my complaint with customer relations and gave the same information. i was told that i needed to let them talk to the dealer and the latest that i would hear from them was monday. it is now monday and i have yet to hear from them or volkswagen. there is no way that i should be responsible for brake pads for a 6 month old car. i am a safe cautious driver and i can't understand why the dealer does not want to replace the brake pads. this is highly unusual. i have purchased several cars, toyota, mazda and have never experienced anything like this. your assistance would be greatly appreciated. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 01/19/2008 | 4 | 02/15/2007 | |
| I bought my car last year 02/15/2007, its a volkswagen jetta wolfsburg edition yr. 2007.. here are the incidents with my car: 1) 08/06/ 2007- horn is not working. according to vw service men they found a faulty spiral spring via gff test plan r&i driver airbag, steering wheel, column trim and steering column electronics control module r&r spiral spring and performed basic settings during road test and ckl'd ok. 2) 08/06/ 2007- airbag light indicator is on. according to vw servicemen they found a fault for the driver side airbag igniter resistance too high after unplugging the component and replacing it within a known good one found that the value in the measure value blocks didn't change and checking the steering wheel control moudleconnectors to see if they were damaged they figured it could only be the spiral spring that is faulty. ordered spiral spring. 3)11/08/ 2007- performed recall q-8 / inspect headlights 4) 01/08/2008- break is making noise.. according to vw service men they checked for noise from brakes, found rear brake pads were metal to metal. replaced rear brake pads and rotors. found e-brakes cables adjusted too tight adjusted cables. found rear calipers dragging. replaced bad calipers and performed test drive. 4) 01/19/ 2008- when i turned on my airconditioner on last saturday, 01/19/ 2008 a smoked is coming out through my rite rear tire and it smells like something is burning. i called the vw service they said i can come in on monday anytime to have it checked. i did come in yesterday monday, january 21, 2008 to have it checked one of the service men test drive the car with me but then there is no smoke coming out anymore so what he advised me to do is just take my car with me again and if it happens again then come back. he just look around my car and the hood and didn't find anything wrong. my concerns is i don't think am safe driving my car anymore because i don't know what's going happen next, and i think my car will be considered as a lemon car. *tr | |||
| 11/29/2007 | 23 | 2 | 02/10/2007 |
| Rear brakes i feel their is a defect. have replaced them once at about under 13 thousand miles and again now over 13 thousand miles the vehicle has the same issue. it is not reasonable for rear brakes to wear down before the front. now volkswagen is giving me the run around. it has less than a year since purchase and i have to spend another 5 hundred dollars to get these fixed. i can be going through brakes like that. *tr | |||
| 10/01/2007 | 17000 | 1 | 12/16/2006 |
| I have a 2007 volkswagen jetta (wolfsburg edition). my car has 17,000 miles on it. i brought it to the dealer because the rear brakes were grinding extremely loud. upon inspection i was told that i needed new rear pads and rotars. i have never in my life had to replace rear brakes and rotars at 17,000. i purchased this car brand new and have not even had it one year. i don't think any car should have rear brakes completely go at 17,000 miles. *tr | |||