Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| TB-80-10-03 | 08/16/2010 | 10035185 | Volkswagen: hvac blower only operates on high speed (us only). fresh air blower runs only at highest level. because of permanent frost and snowfall fine snow can get into the fresh air blower via the air intake. *pe | 02/09/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 09/18/2012 | 78000 | ||
| Due to materials used in 2007 jetta, headliner falling around the light and in the rear near the back window. the headliner is literally collapsing. its not only my vehicle that this is happining, google it and several complaints against vw regarding headliner come up | |||
| 07/23/2012 | 80000 | ||
| Once the vehicle is parked, i can't remotely nor manually lock the rear driver side door. basically, three doors will lock, but the rear driver side door remains unsecure. the alarm doesn't audible, but does activate. this problem happened many hundreds of miles ago, intermittently but has come come to a point were i can't secure my vehicle is not 100 % secured. | |||
| 03/04/2012 | 50000 | ||
| While driving the car i smelled something burning. i did not see smoke or fire but when i pulled over i found that the heating element in the passenger side seat had started burning the seat. it actually melted a hole in the seat in one spot. the burn marks are visible running vertically 13 inches on the backrest of the passenger seat. | |||
| 03/01/2007 | |||
| The 2007 jetta 2.5 has a front air vent which has been designed poorly and makes a rattling sound. the fixed it several times and it still make sounds and several of my friends have the same issue with their jetta | |||
| 07/23/2010 | 37785 | ||
| 2007 vw jetta wolfsburg: pulled out of vw dealership into an intersection and the engine shut off with no warning. turned ignition off and back on and the car restarted. got onto the interstate and the car lost power going about 65 mph. gas pedal to floor and no acceleration. removed foot from pedal and pushed again and car started to accelerate again. exited off interstate and slowed down at intersection to stop at traffic light. engine died and would not restart. car was towed by vw to their service dept. the police were contacted to direct traffic due to the unsafe conditions created by the car stopping in an intersection. these problems occured during rush hour traffic and we were fortunate not to have been killed or to have caused an accident. the problems occured on an extremely hot day. the car was at the vw service dept for 12 days and over 600 miles were put on my car by vw. the dealership contacted vw of america to help diagnose the problem. the service dept mgr acknowledged low voltage on the meters he connected to my car and also the ingition would not start for him while he had the car at a gas station. since they could not exactly re-create the problems that occured, i did not feel they could assure me the car had been repaired and would be safe to drive. they were guessing at the repair. the ignition control module was replaced and i was assured by vw service dept and vw of america that the car was repaired and safe to drive. after driving appx 300 miles, the car stalled again. i have seen similiar problems reported on the nhtsa website under various categories for 2007, 2008, 2009 and 2010 jettas. this is a serious problem with the vw jetta and vw of america needs to respond to these complaints. this car should not be allowed on the road. i was told by vw of america that this was an isolated incident. the gm and service dept mgr at the vw dealership told me they had never heard of this problem. | |||
| 09/25/2010 | |||
| Speedometer reading at least 10% faster than actual speed. brought car back to the dealer explaining the inaccuracy, was told verbally speedometers are gauges not meters and can only be designed to guess the actual speed, they cannot report actual speeds. written explanation was a 5 mph difference is a normal variation of speedometers by all auto manufacturers and the car was performing as accurately as all other vehicles. technician, who also drives a jetta, test drove the car and noted speed readings were the same as his jetta at similar rpms. his car is also apparently reporting speed 10% faster than his actual speed. at freeway speeds the 10% variance in speed accuracy is greater than the 5 mph difference to be expected in accordance with their explanation. | |||
| 07/23/2010 | 37785 | ||
| 2007 vw jetta wolfsburg: pulled out of vw dealership into an intersection and the engine shut off with no warning. turned ignition off and back on and the car restarted. got onto the interstate and the car lost power going about 65 mph. gas pedal to floor and no acceleration. removed foot from pedal and pushed again and car started to accelerate again. exited off interstate and slowed down at intersection to stop at traffic light. engine died and would not restart. car was towed by vw to their service dept. the police were contacted to direct traffic due to the unsafe conditions created by the car stopping in an intersection. these problems occured during rush hour traffic and we were fortunate not to have been killed or to have caused an accident. the problems occured on an extremely hot day. the car was at the vw service dept for 12 days and over 600 miles were put on my car by vw. the dealership contacted vw of america to help diagnose the problem. the service dept mgr acknowledged low voltage on the meters he connected to my car and also the ingition would not start for him while he had the car at a gas station. since they could not exactly re-create the problems that occured, i did not feel they could assure me the car had been repaired and would be safe to drive. they were guessing at the repair. the ignition control module was replaced and i was assured by vw service dept and vw of america that the car was repaired and safe to drive. after driving appx 300 miles, the car stalled again. i have seen similiar problems reported on the nhtsa website under various categories for 2007, 2008, 2009 and 2010 jettas. this is a serious problem with the vw jetta and vw of america needs to respond to these complaints. this car should not be allowed on the road. i was told by vw of america that this was an isolated incident. the gm and service dept mgr at the vw dealership told me they had never heard of this problem. | |||
| 09/25/2010 | |||
| Speedometer reading at least 10% faster than actual speed. brought car back to the dealer explaining the inaccuracy, was told verbally speedometers are gauges not meters and can only be designed to guess the actual speed, they cannot report actual speeds. written explanation was a 5 mph difference is a normal variation of speedometers by all auto manufacturers and the car was performing as accurately as all other vehicles. technician, who also drives a jetta, test drove the car and noted speed readings were the same as his jetta at similar rpms. his car is also apparently reporting speed 10% faster than his actual speed. at freeway speeds the 10% variance in speed accuracy is greater than the 5 mph difference to be expected in accordance with their explanation. | |||
| 07/23/2010 | 37785 | ||
| 2007 vw jetta wolfsburg: pulled out of vw dealership into an intersection and the engine shut off with no warning. turned ignition off and back on and the car restarted. got onto the interstate and the car lost power going about 65 mph. gas pedal to floor and no acceleration. removed foot from pedal and pushed again and car started to accelerate again. exited off interstate and slowed down at intersection to stop at traffic light. engine died and would not restart. car was towed by vw to their service dept. the police were contacted to direct traffic due to the unsafe conditions created by the car stopping in an intersection. these problems occured during rush hour traffic and we were fortunate not to have been killed or to have caused an accident. the problems occured on an extremely hot day. the car was at the vw service dept for 12 days and over 600 miles were put on my car by vw. the dealership contacted vw of america to help diagnose the problem. the service dept mgr acknowledged low voltage on the meters he connected to my car and also the ingition would not start for him while he had the car at a gas station. since they could not exactly re-create the problems that occured, i did not feel they could assure me the car had been repaired and would be safe to drive. they were guessing at the repair. the ignition control module was replaced and i was assured by vw service dept and vw of america that the car was repaired and safe to drive. after driving appx 300 miles, the car stalled again. i have seen similiar problems reported on the nhtsa website under various categories for 2007, 2008, 2009 and 2010 jettas. this is a serious problem with the vw jetta and vw of america needs to respond to these complaints. this car should not be allowed on the road. i was told by vw of america that this was an isolated incident. the gm and service dept mgr at the vw dealership told me they had never heard of this problem. | |||
| 09/25/2010 | |||
| Speedometer reading at least 10% faster than actual speed. brought car back to the dealer explaining the inaccuracy, was told verbally speedometers are gauges not meters and can only be designed to guess the actual speed, they cannot report actual speeds. written explanation was a 5 mph difference is a normal variation of speedometers by all auto manufacturers and the car was performing as accurately as all other vehicles. technician, who also drives a jetta, test drove the car and noted speed readings were the same as his jetta at similar rpms. his car is also apparently reporting speed 10% faster than his actual speed. at freeway speeds the 10% variance in speed accuracy is greater than the 5 mph difference to be expected in accordance with their explanation. | |||
| 07/23/2010 | 37785 | ||
| 2007 vw jetta wolfsburg: pulled out of vw dealership into an intersection and the engine shut off with no warning. turned ignition off and back on and the car restarted. got onto the interstate and the car lost power going about 65 mph. gas pedal to floor and no acceleration. removed foot from pedal and pushed again and car started to accelerate again. exited off interstate and slowed down at intersection to stop at traffic light. engine died and would not restart. car was towed by vw to their service dept. the police were contacted to direct traffic due to the unsafe conditions created by the car stopping in an intersection. these problems occured during rush hour traffic and we were fortunate not to have been killed or to have caused an accident. the problems occured on an extremely hot day. the car was at the vw service dept for 12 days and over 600 miles were put on my car by vw. the dealership contacted vw of america to help diagnose the problem. the service dept mgr acknowledged low voltage on the meters he connected to my car and also the ingition would not start for him while he had the car at a gas station. since they could not exactly re-create the problems that occured, i did not feel they could assure me the car had been repaired and would be safe to drive. they were guessing at the repair. the ignition control module was replaced and i was assured by vw service dept and vw of america that the car was repaired and safe to drive. after driving appx 300 miles, the car stalled again. i have seen similiar problems reported on the nhtsa website under various categories for 2007, 2008, 2009 and 2010 jettas. this is a serious problem with the vw jetta and vw of america needs to respond to these complaints. this car should not be allowed on the road. i was told by vw of america that this was an isolated incident. the gm and service dept mgr at the vw dealership told me they had never heard of this problem. | |||
| 09/25/2010 | |||
| Speedometer reading at least 10% faster than actual speed. brought car back to the dealer explaining the inaccuracy, was told verbally speedometers are gauges not meters and can only be designed to guess the actual speed, they cannot report actual speeds. written explanation was a 5 mph difference is a normal variation of speedometers by all auto manufacturers and the car was performing as accurately as all other vehicles. technician, who also drives a jetta, test drove the car and noted speed readings were the same as his jetta at similar rpms. his car is also apparently reporting speed 10% faster than his actual speed. at freeway speeds the 10% variance in speed accuracy is greater than the 5 mph difference to be expected in accordance with their explanation. | |||
| 07/23/2010 | 37785 | ||
| 2007 vw jetta wolfsburg: pulled out of vw dealership into an intersection and the engine shut off with no warning. turned ignition off and back on and the car restarted. got onto the interstate and the car lost power going about 65 mph. gas pedal to floor and no acceleration. removed foot from pedal and pushed again and car started to accelerate again. exited off interstate and slowed down at intersection to stop at traffic light. engine died and would not restart. car was towed by vw to their service dept. the police were contacted to direct traffic due to the unsafe conditions created by the car stopping in an intersection. these problems occured during rush hour traffic and we were fortunate not to have been killed or to have caused an accident. the problems occured on an extremely hot day. the car was at the vw service dept for 12 days and over 600 miles were put on my car by vw. the dealership contacted vw of america to help diagnose the problem. the service dept mgr acknowledged low voltage on the meters he connected to my car and also the ingition would not start for him while he had the car at a gas station. since they could not exactly re-create the problems that occured, i did not feel they could assure me the car had been repaired and would be safe to drive. they were guessing at the repair. the ignition control module was replaced and i was assured by vw service dept and vw of america that the car was repaired and safe to drive. after driving appx 300 miles, the car stalled again. i have seen similiar problems reported on the nhtsa website under various categories for 2007, 2008, 2009 and 2010 jettas. this is a serious problem with the vw jetta and vw of america needs to respond to these complaints. this car should not be allowed on the road. i was told by vw of america that this was an isolated incident. the gm and service dept mgr at the vw dealership told me they had never heard of this problem. | |||
| 09/25/2010 | |||
| Speedometer reading at least 10% faster than actual speed. brought car back to the dealer explaining the inaccuracy, was told verbally speedometers are gauges not meters and can only be designed to guess the actual speed, they cannot report actual speeds. written explanation was a 5 mph difference is a normal variation of speedometers by all auto manufacturers and the car was performing as accurately as all other vehicles. technician, who also drives a jetta, test drove the car and noted speed readings were the same as his jetta at similar rpms. his car is also apparently reporting speed 10% faster than his actual speed. at freeway speeds the 10% variance in speed accuracy is greater than the 5 mph difference to be expected in accordance with their explanation. | |||
| 09/20/2010 | 59500 | ||
| Normal driving habits. mileage on vehicle = approximately 59,500. the rear brake pads and rotors wear at excessive rate on my 2007 volkswagen jetta - 2.5l wolfsburg edition. i've never had a vehicle where the rear brake pads or rotors needed to be replaced before the front pads/ rotors. vw offered to replace the rear pads and rotors for standard brake replacement cost (no discounted price for premature wear). the rear brakes wearing prematurely presents a potential safety hazard. | |||
| 05/01/2010 | |||
| I am leasing a 2007 jetta 2.5 and just took my car in this morning for it's 35,000 mile tune-up. i was told that my rear brake pads and rotors were at less than 10%. i was not notified 5,000 miles ago that they were low or would be causing issues. now i'm being told on top of my $250 tune-up, i need to replace all that for 310. this seems to be a documented issue, and i'm highly upset that i would have to deal with this in my lease. in 5,000 miles i went from being fine to the pads being ground into the rotors. | |||
| 04/14/2009 | 430000 | ||
| My sunn roof exploded in my 2007 volkswagon jetta. there were no outside influences(rock) that could have caused this to happen. the sun roof was not made of safety glass and shattered into small pieces all over me and the inside of my car. there were small slivers everywhere. it was a very loud bang, which caused me to swirve. i was luck to not get any in my eyes, or i didn't have my kids in the car. i stopped at the dealership and they said it mucyt have been a rock or something, and the volkwagon rep who was at the dealership didn't even come out to speak with me, or look at the car. i was told to settle it with my insurance. i called volkswagon directly, and was told that they could not do anything other tahn to suggest i go to my insurance. i explained the extreme safety hazard, and they just said sorrywe can't do anything aat this point case number 100150276. i reporting this because i believe this is a serious safety hazard, and could cause serious injury, or death. i looked online, and other have report the same thing happening to them, sun roof closed, and all of the sudden a loud pop, then glass everywhere, with no vehcles around. | |||