Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 06/28/2012 | 62000 | 1 | |
| As i was driving 65mph on the highway my car completely shut down. i had no lights, no gas, no anything. i was able to pull off to the side of the road. after about 20 minutes, the car started back up, but i only made it about 1.5 miles before it did it again. vw dealership replaced my entire computer module (j519) and then let me leave the lot. i continued to have trouble starting the car. the dealership replaced the relay for the starter because it was overheating. i am now (oct 2012) having issues with the unlocking of my driver side door. *tr | |||
| 06/28/2012 | 62000 | ||
| As i was driving 65mph on the highway my car completely shut down. i had no lights, no gas, no anything. i was able to pull off to the side of the road. after about 20 minutes, the car started back up, but i only made it about 1.5 miles before it did it again. vw dealership replaced my entire computer module (j519) and then let me leave the lot. i continued to have trouble starting the car. the dealership replaced the relay for the starter because it was overheating. i am now (oct 2012) having issues with the unlocking of my driver side door. | |||
| 10/04/2012 | 74000 | ||
| Tl- the contact owns a 2007 volkswagen jetta. the contact stated that while driving 75 mph, the vehicle stalled without warning. the vehicle was taken to the dealer for inspection and they stated that the speed sensor and two fans needed to be replaced. the vehicle was repaired but the failure recurred. the vehicle was then taken to another dealer for inspection and they updated the software. the manufacturer was made aware of the failure who did not offer any assistance. the failure mileage was 74,000. the vin was unavailable. pmb | |||
| 10/04/2012 | 74000 | ||
| Tl- the contact owns a 2007 volkswagen jetta. the contact stated that while driving 75 mph, the vehicle stalled without warning. the vehicle was taken to the dealer for inspection and they stated that the speed censor and two fans needed to be replaced. the vehicle was repaired but the failure was recurred. the vehicle was then taken to another for inspection and they updated software. the dealer stated that the failure should not occur again. the manufacturer was notified provided not assistance. the failure mileage was 74,000. the vin was unavailable. ap | |||
| 04/19/2012 | 45500 | ||
| While driving on a major hughway, my vw's dsg transmission started slipping and shifting erratically. the engine rpms would increase to 6000 then drop suddenly to 500. while this was happening, the engine would suddenly reengage, causing the car to surge and buck. the transmission would then slip again, and the engine surging and vehicle bucking cycle would continue. symptoms of the dsg transmission failure occuring; transmission would slip. rpms would increase then decrease suddenly and without warning. engine would engage then disengage causing the vehicle to violently buck, shake, and jerk. the prnds nomenclature would flash rapidly, indicating a fault within the system. the final indication of the severity of the dsg transmission's complete failure was the cars inability to move under throttle. the cars velocity was completly uncontrollable. i am very meticulous about the maintenance of my vehicles. vw requires a fluid and filter change at 40,000 for the dsg. i had mine done at 39,000 this happened on i70 on the border of pa/md. i was able to move the car to the shoulder without loss of life or property. however, had this dsg/transmission failure occcured on 495 in va/md, ( which was my location just 2 hours prior) the results could have been catastrophic. vw is well aware of this issue with its dsg transmssion, both domstically and internationally. note the vin specific recall in the us for dsg/mechatronic/ temp sensor. however, this issue is widespread. my vin is not specified in the recall, yet my vehcle has experienced the same issue and failure as that specified in the recall. the failure of my dsg transmission was completly unexpected and without warning. had i not had the oppurtunity to pull my car safely to the side of the road, the results could have been severe injury or worse yet, loss of life for me or other drivers. | |||