Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 07/18/2012 | 68000 | 1 | |
| I have a 2008 jetta and i started experiencing problems with 1 door. my car was still under warranty and the lock was replaced at the dealership. then only months later i started having similar problems randomly (the lock would work some times but not others). everytime i stopped at the dealership to have it fixed the lock worked- therefore they could not diagnose which door had a problem. the lock failed everytime and when i returned to the dealership, the car was no longer under warranty. the dealership said the locks can go bad and quoted me a cost of $400 to repair. after having one door fixed only to have another lock fail after months later seems excessive. at this point i have not replaced the second lock. it is frustrating to see a car with four doors have problem with two of the doors! at a cost of $400 to replace i felt there must be a larger issue that needs attention. we keep our car in the garage, the door that is now in need of repair is rarely used. this is a serious issue as the locks serve as the first line of defense in personal protection and anti-theft. after searching on line and seeing others with similar issues, i felt it was important to report this. i trust you will promptly follow up and assist me in resolving this issue. *tr | |||