Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| TB-94-10-02 | 08/09/2010 | 10036467 | Volkswagen: headlights may intermittently dim slightly at idle. the headlamps or inside lights intermittently dim slightly at idle speed. at idle speed the alternator voltage can fluctuate, as the alternator cannot fully compensate the f | 03/16/2011 | |
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||||
| TB-09-10-02 | 08/09/2010 | 10035204 | Volkswagen: headlights may intermittently dim slightly at idle. at idle speed the alternator voltage can fluctuate, as the alternator cannot fully compensate the fluctuations. some electric consumers come on in cycles or have no constant | 02/11/2011 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| TB-09-10-02 | 08/09/2010 | 10035204 | Volkswagen: headlights may intermittently dim slightly at idle. at idle speed the alternator voltage can fluctuate, as the alternator cannot fully compensate the fluctuations. some electric consumers come on in cycles or have no constant | 02/11/2011 | |
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||||
| TB-80-10-03 | 08/16/2010 | 10035185 | Volkswagen: hvac blower only operates on high speed (us only). fresh air blower runs only at highest level. because of permanent frost and snowfall fine snow can get into the fresh air blower via the air intake. *pe | 02/09/2011 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| TB-24-11-03 | 12/20/2011 | 10043288 | Volkswagen: under high electric power consumption, vehicle would run rough and have cold starts. *pe | 03/09/2012 | |
| SB-28E6 | 11/24/2010 | 10037349 | Ready | 05/20/2011 | |
| SB-28E6 | 11/24/2010 | 10037349 | Volkswagen: there is a warranty extension on hard start conditions for customers who had an earlier campaign addressed on their vehicles. *rm | 05/20/2011 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| TB-94-10-02 | 08/09/2010 | 10036467 | Volkswagen: headlights may intermittently dim slightly at idle. the headlamps or inside lights intermittently dim slightly at idle speed. at idle speed the alternator voltage can fluctuate, as the alternator cannot fully compensate the f | 03/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 03/11/2012 | 48000 | ||
| Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving approximately 25 mph, the vehicle stalled without warning. the failure occurred three different times intermittently. the vehicle was taken to the dealer for diagnosis. the technician was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 48,000. | |||
| 03/11/2012 | 48000 | ||
| Tl- the contact owns a 2009 volkswagen jetta. the contact stated that while driving approximately 25 mph, the vehicle stalled without warning. the failure occurred three different times intermittently. the vehicle was taken to the dealer for diagnosis. the technician was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 48,000. mah | |||
| 03/11/2012 | 48000 | ||
| Tl- the contact owns a 2009 volkswagen jetta. the contact stated while driving approximately 25 mph the vehicle stalled without warning. the failure occurred three different times intermittently. the vehicle was taken to the dealer for diagnosis. the technician was unable to diagnose the failure. the manufacturer was made not aware of the failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 48,000. da | |||
| 12/20/2012 | 101058 | ||
| Door locks began to malfunction. locks will not lock or release with key fob or door locking mechanism. this problems was identified by the service tech at the dealership as normal and a regular replacement for model years 2006-2010. | |||
| 06/12/2012 | 38494 | 1 | |
| Melting fuse box...lights on one side of car stop working. all of them. very obvious fire danger. fuse box has been replaced once and now needs to be replaced again after only 6 weeks. *tr | |||
| 06/12/2012 | 38494 | ||
| Melting fuse box...lights on one side of car stop working. all of them. very obvious fire danger. fuse box has been replaced once and now needs to be replaced again after only 6 weeks. ## vin passed ## vw jetta tdi 2009 ## | |||
| 09/07/2012 | 68000 | 1 | |
| I had just left my vw dealership it have an unrelated issues looked at, i had a service that wed. i pulled out of the dealership drove about a mile and my car flashed so kind of warning. i turned around to go back to the dealership and it died. i was less than a mile away from getting on the interstate where i would have been traveling at 70 mph. *tr | |||
| 08/25/2012 | 104000 | ||
| We were driving on a two lane highway. the cruise control was set. out of nowhere the car just quit. the gauges went to zero. the car didn't have power. we coasted until we found a clearing where we could pull off the road. we were able to apply the brakes to come to a complete stop. we were very lucky we were able to coast far enough to find a spot to pull off. there was not an emergency lane on the road. the closest town was 18 miles away. we put the car in park and tried to start it without any luck. after awhile it did turn back on and we were able to drive to the dealership. *tr | |||
| 08/25/2012 | 104000 | ||
| We were driving on a two lane highway. the cruise control was set. out of nowhere the car just quit. the gages went to zero. the car didn't have power. we coasted until we found a clearing where we could pull off the road. we were able to apply the brakes to come to a complete stop. we were very lucky we were able to coast far enough to find a spot to pull off. there was not an emergency lane on the road. the closest town was 18 miles away. we put the car in park and tried to start it without any luck. after awhile it did turn back on and we were able to drive to the dealership. | |||
| 12/01/2011 | 45000 | ||
| I turned my car on, and the airbag warning light came on. the owner's manual states to take it immediately to a dealer. i did so, as quickly as possible, for computer diagnostics. i was told the pods system had failed on my passenger side. my passenger airbag does not turn on when i have a passenger in the car. vw told me they would not pay for the part because i was out of warranty, due to mileage. however, i was also told that wear and tear on a vehicle does not impact the functioning of the airbags. now, vw has a nationwide backorder of the part to repair my vehicle, with no indication of when i will be able to repair my vehicle. as of now, my vehicle is unsafe for passengers. according to the driver's manual, airbag failures may also reduce the effectiveness of the restraint system in the event of a crash. for the price of this vehicle, i would not expect the airbags to fail, ever, let alone in barely three years. | |||
| 10/03/2011 | 30000 | ||
| Tl* the contact owns a 2009 volkswagen jetta. the contact was driving 25 mph during rainy weather when the vehicle stalled without warning. the contact was able to pull to the side of the road and had the vehicle towed to a dealer. the dealer ran a diagnostic test and but did not show any defect codes. the contact took the vehicle to another dealer where the dealer found the defect and advised that a faulty sensor caused the vehicle to stall. the dealer replaced the sensor but did not explain to the contact how the sensor caused the failure. the failure mileage was 30,000. kmj | |||
| 10/03/2011 | 30000 | ||
| Tl- the contact owns a 2009 volkswagen jetta. the contact was driving 25 mph during rainy weather when the vehicle stalled without warning. the contact was able to pull to the side of the road and had the vehicle towed to a dealer. the dealer ran a diagnostic test and but did not show any defect codes. the contact took the vehicle to another dealer where the dealer found the defect and advised that a faulty sensor caused the vehicle to stall. the dealer replaced the sensor but did not explain to the contact how the sensor caused the failure. the failure mileage was 30,000. kmj | |||
| 10/03/2011 | 30000 | ||
| Tl-the contact owns a 2009 volkswagen jetta. the contact stated while driving 25 mph during rainy weather the vehicle stalled without warning. the contact was able to pull to the side of the road. the contact had the vehicle towed to a dealer. the dealer ran a diagnostic test and the test results did not show any defect codes. the contact took the vehicle to another dealer and the dealer found the defect. the dealer stated a faulty sensor caused the vehicle to stall. the dealer change the sensor. the dealer did not explain to the contact how the sensor shuts the vehicle down. the contact stated the vehicle was unsafe to drive. the failure mileage was 30,000. jo | |||
| 10/01/2011 | 56855 | ||
| I picked the car up from the dealer on friday sept. 30 for repairs from the earlier incident and drove the car approximately 95 miles. on sat. oct 1 i drove 5 miles and as i turned into my drive way the car shut off in the same manner as before, the doors unlocked and the dash board lights went black. only this time it did not restart after waiting. i had the car towed to the dealer again, and this time it was a faulty climate control switch in the electrical unit. i contacted vw america again about the issues with the car. see compliant #10428913. i expressed my issues the safety of the car and that the car was suddenly shutting off. vw america covered the cost of the second repairs but not the first. | |||
| 09/26/2011 | 56447 | ||
| I was traveling along the outer loop of 495 beltway in the right center lane at approximately 7:15am when the car suddenly shut off. the doors locks clicked unlock and the dash lights went black. the car drifted to the shoulder of the road. after about 5 minutes the car started and i drove 1/2 mile and shut off again in the same manner. the car was towed to volkswagen of waldorf where they cited a electronic control unit in the steering column was faulty. | |||
| 10/01/2011 | 56855 | ||
| I picked the car up from the dealer on friday sept. 30 for repairs from the earlier incident and drove the car approximately 95 miles. on sat. oct 1 i drove 5 miles and as i turned into my drive way the car shut off in the same manner as before, the doors unlocked and the dash board lights went black. only this time it did not restart after waiting. i had the car towed to the dealer again, and this time it was a faulty climate control switch in the electrical unit. i contacted vw america again about the issues with the car. see compliant #10428913. i expressed my issues the safety of the car and that the car was suddenly shutting off. vw america covered the cost of the second repairs but not the first. | |||
| 09/26/2011 | 56447 | ||
| I was traveling along the outer loop of 495 beltway in the right center lane at approximately 7:15am when the car suddenly shut off. the doors locks clicked unlock and the dash lights went black. the car drifted to the shoulder of the road. after about 5 minutes the car started and i drove 1/2 mile and shut off again in the same manner. the car was towed to volkswagen of waldorf where they cited a electronic control unit in the steering column was faulty. | |||
| 10/01/2011 | 56855 | ||
| I picked the car up from the dealer on friday sept. 30 for repairs from the earlier incident and drove the car approximately 95 miles. on sat. oct 1 i drove 5 miles and as i turned into my drive way the car shut off in the same manner as before, the doors unlocked and the dash board lights went black. only this time it did not restart after waiting. i had the car towed to the dealer again, and this time it was a faulty climate control switch in the electrical unit. i contacted vw america again about the issues with the car. see compliant #10428913. i expressed my issues the safety of the car and that the car was suddenly shutting off. vw america covered the cost of the second repairs but not the first. | |||
| 09/26/2011 | 56447 | ||
| I was traveling along the outer loop of 495 beltway in the right center lane at approximately 7:15am when the car suddenly shut off. the doors locks clicked unlock and the dash lights went black. the car drifted to the shoulder of the road. after about 5 minutes the car started and i drove 1/2 mile and shut off again in the same manner. the car was towed to volkswagen of waldorf where they cited a electronic control unit in the steering column was faulty. | |||
| 11/23/2010 | 5 | 11/10/2010 | |
| 2009 vw jetta. consumer states problem with engine line *tgw the consumer stated the engine light illuminated and the vehicle stalled. *jb | |||
| 09/01/2009 | 100 | ||
| From the first week i owned this brand new jetta tdi sportswagon (with a manual transmission) it would periodically faulter or momentarily lose power at about 38 mph. i drive quite a bit and the problem would occur randomly, perhaps every other day. i've yet to be able to duplicate the problem by recreating the driving conditions, but it always happens at the same speed, right after upshifting. i notified the dealership about the problem right away and they checked it out when i brought it in for it's first service appointment. as expected, the technician was unable to recreate the problem after a short test drive. this vehicle now has over 45,000 miles and the faultering continues to occur every few days. | |||
| 10/26/2010 | 56000 | ||
| Car had been operating normally all service performed and no notification from dealership. on 10/26/2010 was driving at posted speed limit on alhambra blvd in pleasant hill/martinez ca. was coming down slight hill and touched accelerator to climb slight grad when the engine just stalled and shut down. there was no warning. car could not be restarted. there was a small noise from the engine compartment and a shutter as as the mechanical power steering failed when the engine stalled. the car was put on a flat bed by martinez pd and taken to a local shop where nothing was done except call the dealership. the dealership, dorito bro in walnut creek ca, requierd the car be flat bedded to them. the car was taken to the dealer ship on 10/27/2010 the dealership then informed me that the battery was shot and they could not even trouble shoot the problem with out a replacement battery. there had been no battery failure prior to this incident. the battery was replaced and the dealership could not tell what was wrong with the car. on 10/28/2010 they believed it was the fuel pump. the pump was replaced on 11/1/2010 and the car could still not be started. the dealership as of 11/2/2010 has opened up another tech ticket to try to resolve the problem. 11/3/2010 was infomred by dealership that the fuel pump needed new bolts because the old bolts can not be reused due to the sensitive nature of the tdi motor. i asked if the fuel pump failed and contaminated the engine dealership said no. | |||
| 07/27/2009 | 100 | 4 | |
| 2009 and possibly 2010 volkswagen jetta windshield wiper system stopped working when the brake was applied and only restarted when the brake pedal was released. updated 02-26-2010. *bf updated ivoq 06/01/10 vehicle taken to dealer 4 times for corrective action and system is not repaired. dealer told me that vw engineering stated that this is proper operation of the system and no repairs are needed. dealers employees are aware of the safety hazard associated with lack of proper operation and state that they acknowledged the problem and that it is not in proper working order. *tr | |||