Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, DIESEL | ||||||||||||||||
| 11V490000 | VOLKSWAGEN OF AMERICA, INC | V (Vehicle) | 168275 | 11/15/2011 | MFR | VOLKSWAGEN OF AMERICA, INC | 10/03/2011 | 10/03/2011 | ||||||||
| Defect Summary | Volkswagen is recalling certain model 2009-2012 jetta and jetta sportwagen vehicles, manufactured from may 2008 through september 2011, model year 2010-2012 volkswagen golf vehicles, manufactured from may 2009 through september 2011, and model year 2010-2012 audi a3 vehicles, manufactured from september 2009 through september 2011, that are equipped with a 2.0l tdi common rail diesel engine/clean diesel engine. the fuel injection pulses could coincide with the natural frequency of the injector line #2, in specific load and rpm conditions. this resonance creates additional stress in the fuel line. | |||||||||||||||
| Consequence Summary | Due to the resonance condition, injector line number 2 could develop small cracks which could lead to fuel leakage. leaking fuel in the presence of an ignition source, may lead to a fire. | |||||||||||||||
| Corrective Summary | Volkswagen will install an improved fuel injector line for the number 2 cylinder on certain vehicles and will install vibration dampers on all of the injector lines. volkswagen and audi will notify owners to have the vehicles repaired free of charge. the safety recall is expected to begin during november 2011. owners may contact volkswagen at 1-800-822-8987. | |||||||||||||||
| Notes | Volkswagen recall campaign number is 23j9/v5 & 23j8/k5.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | ||||||||||||||||
| 10V621000 | VOLKSWAGEN OF AMERICA, INC | from 03/01/2006 to 06/30/2009 | V (Vehicle) | 228236 | 01/31/2011 | MFR | VOLKSWAGEN OF AMERICA, INC | 12/10/2010 | 12/14/2010 | |||||||
| Defect Summary | Volkswagen is recalling certain model year 2006-2010 jetta, new beetle, new beetle convertible, model year 2009 jetta sportwagen and model year 2007-2009 rabbit vehicles equipped with 2.5l engines. the jetta, jetta sportwagen, and rabbit vehicles may have a small plastic tab located on the windshield washer fluid reservoir that may chafe against an underhood fuel supply line. the new beetle and the new beetle convertible vehicles may have a fastening clamp on a hydraulic hose of the power steering system that may be located in an improper position which could cause chafing against an underhood fuel supply line. | |||||||||||||||
| Consequence Summary | If chafing occurs, there is the potential for a fuel leak to develop. fuel leakage, in the presence of an ignition source, could result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect and if necessary replace the underhood fuel line. additionally, depending on the vehicle model, dealers will either remove the plastic tab from the windshield washer fluid reservoir, or inspect the position of the fastening clamp and adjust the related fastening clamp into the correct position. this service will be performed free of charge. the safety recall is expected to begin on or before january 31, 2011. owners may contact volkswagen at 1-800-822-8987. | |||||||||||||||
| Notes | Volkswagen safety recall no. 20i4/u1.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||||
| SB-20-11-01 | 02/04/2011 | 10038657 | Ready | 06/24/2011 | |
| SB-20-11-01 | 02/04/2011 | 10038657 | Volkswagen: malfunction light is on with two possible fault codes present. this is a fuel pressure concern. *rm | 06/24/2011 | |
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||||
| TB-20-12-02 | 11/21/2012 | 10051379 | Volkswagen: when not driven for long periods of time, would have engine crank, but no start. sometimes engine may run rought and/or mil on. models 2009-2013 tiguan, eos, cc, gti, beetle, jetta. *pe | 03/05/2013 | |
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL | |||||
| TB-20-10-02 | 09/16/2010 | 10036494 | Volkswagen: mil on; dtc p0087 and/or p0192 stored in ecm fault memory. one or more of the following codes may be stored in the ecm fault memory-low fuel rail pressure detected; fuel rail pressure sensor circuit low. assistance to properl | 03/23/2011 | |
| TB-01-10-11 | 06/08/2010 | 10035164 | Volkswagen: mil on; no start or rough running (dtc p0087-rail fuel pressure too low). contaminated or incorrect fuel can cause performance, drivability, and/or fuel delivery problems. *pe | 02/09/2011 | |
| FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP | |||||
| TB-20-12-02 | 11/21/2012 | 10051379 | Volkswagen: when not driven for long periods of time, would have engine crank, but no start. sometimes engine may run rought and/or mil on. models 2009-2013 tiguan, eos, cc, gti, beetle, jetta. *pe | 03/05/2013 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, DIESEL | ||||||
| PE11023 | VOLKSWAGEN OF AMERICA, INC | 08/02/2011 | 12/02/2011 | Diesel Fuel Injector Line Leakage | ||
| By letter dated october 3, 2011, volkswagen group of america, inc. (vw) notified the national highway traffic safety administration (nhtsa) that it will conduct a safety recall to address a defect in approximately 168,275 model year (my) 2009-2012 volkswagen jetta, jetta sportwagen, golf, and audi a3 vehicles equipped with the 2.0l tdi common rail clean diesel engine (nhtsa recall no. 11v-490).the recalled jetta and jetta sportwagen vehicles were built from may 2008 through september 2011, the golf vehicles were built from may 2009 through september 2011, and the audi a3 vehicles were built from september 2009 through september 2011.according to volkswagen, in u.s. applications of the above cited tdi vehicles including engine codes cjaa and cbea, the fuel injection pulses could coincide with the natural frequency of the injector line #2 in specific load and rpm conditions.this resonance creates additional stress on the fuel line which a small number of parts (based on the statistic spread of line strength) cannot withstand over its lifetime.as a contributing factor, vw indicated that a supplier used tube material with scratch marks from a grinding process during certain production periods.lines manufactured in these periods were installed in vehicles produced in the following 10 months:december 2008, january-february 2009, october 2009, march-april 2010 and september-december 2010.injector lines using this material exhibit a significantly higher failure rate.dealers will replace injector line #2 in all vehicles built in these months.in addition, as a precautionary measure, all recalled vehicles will have vibration dampers installed on all four fuel injector lines.analysis of nhtsa complaints, vw complaints, vw field reports and warranty claims found allegations of injector line leakage in 443 subject vehicles.the leaking line was not identified in 62 of the vehicles.for the 381 that did provide information about which injector lines were leaking and/or replaced, 358 (94%) involved an injector line #2 leak/repair.almost three-quarters of the injector line #2 leak/repair incident vehicles were built in the 10 months identified by vw, which accounted for approximately one-quarter of the recalled vehicles.the failure rate for injector line #2 in vehicles built in the 10 months affected by the supplier line scratching issue is 6.0 incidents per thousand vehicles (iptv).the failure rate for injector line #2 in other production months of recalled vehicles is 0.8 iptv.the leak/repair rates for the other injector lines are all well under 1 iptv.the action taken by volkswagen is sufficient to resolve the issues raised by this investigation. the agency will continue to monitor this issue and reserves the right to take further action if warranted by the circumstances. accordingly, this investigation is closed. | ||||||
| PE10034 | VOLKSWAGEN OF AMERICA, INC | 08/26/2010 | 02/08/2011 | High Pressure Fuel Pump Failure (HPFP) | ||
| The office of defects investigation (odi) and volkswagen (vw) have received a total of 160 complaints and field reports alleging incidents of engine stall and/or loss of power that appear to be related to high pressure fuel pump (hpfp) failures in certain model year (my) 2009 through 2010 volkswagen jetta and my 2010 volkswagen golf and audi a3 vehicles equipped with tdi clean diesel engines.approximately half of the reports indicate that the failure resulted in an engine stall incident, with many of these alleging stall incidents at highway speeds in traffic with no restart.there has been one minor crash alleged to have resulted from hpfp failure in the subject vehicles.in response to odi's information request for pe10-034, vw indicated that it had found no defect related to motor vehicle safety with relation to the tdi clean diesel fuel system at issue in this investigation and attributed problems with hpfp failure to operation with gasoline contaminated diesel fuel.volkswagen stated that even a small amount of gasoline in the diesel fuel may disrupt the necessary lubrication required and may cause the hpfp to fail.in response to concerns that fuel contamination was the major cause of hpfp and related fuel system failures, vw issued a technical service bulletin in may 2010 (vw tb v011011 2023624 and audi tb a011008 2023360-1), with instructions to inspect the diesel fuel for vehicles requiring fuel system service that have symptoms associated with hpfp failure.the bulletin states that fuel system damage incurred by use of fuel not complying to astm-d-975 grade 2 s15 (b5 or less biodiesel content) standards will not be covered under warranty. volkswagen also provided information about 121 mis-fueling incidents reportedly acknowledged by consumers or dealers and test results for about 50 diesel fuel samples taken from complaint vehicles in late-august through early-october 2010.the mis-fueling incidents include about 20 reports involving incorrect fueling by dealer sales or service personnel and generally report symptoms such as rough running, stalling and/or no start within a few miles of refueling the vehicle with gasoline.volkswagen indicated that the testing of fuel samples from complaint vehicles found that nearly 90 percent contained high amounts of gasoline.volkswagen implemented design changes for the hpfp in may 2008, september 2009 and november 2010 to improve the robustness of the pump when used with poor quality fuel.odi analysis of hpfp failures identified from all sources shows failure rates of 0.53% for my 2009 vehicles and 0.11% for my 2010 vehicles.this investigation has been upgraded to an engineering analysis (ea11-003) to continue to investigate the issues with mis-fueling and hpfp design identified during the preliminary evaluation. | ||||||
| EA11003 | VOLKSWAGEN OF AMERICA, INC | 02/07/2011 | High-Pressure Fuel Pump Failure (HPFP) | |||
| The office of defects investigation (odi) and volkswagen (vw) have received a total of 160 complaints and field reports alleging incidents of engine stall and/or loss of power that appear to be related to high pressure fuel pump (hpfp) failures in certain model year (my) 2009 through 2010 volkswagen jetta and my 2010 volkswagen golf and audi a3 vehicles equipped with tdi clean diesel engines.approximately half of the reports indicate that the failure resulted in an engine stall incident, with many of these alleging stall incidents at highway speeds in traffic with no restart.there has been one minor crash alleged to have resulted from hpfp failure in the subject vehicles.in response to odi's information request for pe10-034, vw indicated that it had found no defect related to motor vehicle safety with relation to the tdi clean diesel fuel system at issue in this investigation and attributed problems with hpfp failure to operation with gasoline contaminated diesel fuel.volkswagen stated that even a small amount of gasoline in the diesel fuel may disrupt the necessary lubrication required and may cause the hpfp to fail.in response to concerns that fuel contamination was the major cause of hpfp and related fuel system failures, vw issued a technical service bulletin in may 2010 (vw tb v011011 2023624 and audi tb a011008 2023360-1), with instructions to inspect the diesel fuel for vehicles requiring fuel system service that have symptoms associated with hpfp failure.the bulletin states that fuel system damage incurred by use of fuel not complying to astm-d-975 grade 2 s15 (b5 or less biodiesel content) standards will not be covered under warranty.volkswagen also provided information about 121 mis-fueling incidents reportedly acknowledged by consumers or dealers and test results for about 50 diesel fuel samples taken from complaint vehicles in late-august through early-october 2010.the mis-fueling incidents include about 20 reports involving incorrect fueling by dealer sales or service personnel and generally report symptoms such as rough running, stalling and/or no start within a few miles of refueling the vehicle with gasoline.volkswagen indicated that the testing of fuel samples from complaint vehicles found that nearly 90 percent contained high amounts of gasoline.volkswagen implemented design changes for the hpfp in may 2008, september 2009 and november 2010 to improve the robustness of the pump when used with poor quality fuel.odi analysis of hpfp failures identified from all sources shows failure rates of 0.53% for my 2009 vehicles and 0.11% for my 2010 vehicles.this investigation has been upgraded to an engineering analysis to continue to investigate the issues with mis-fueling and hpfp design identified during the preliminary evaluation. | ||||||
| PE10034 | VOLKSWAGEN OF AMERICA, INC | 08/26/2010 | Engine Stalling | |||
| The office of defects investigation (odi) has received 7 complaints on 2009 volkswagen jetta tdi vehicles alleging that while driving and without warning the engine limped and then stalled almost immediately.a preliminary evaluation has been opened to assess the scope, frequency, and potential safety consequences associated with the alleged defect. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 02/17/2013 | 18000 | 1 | |
| While driving, there was a brief grinding noise, and the motor suddenly stopped providing power, the power steering stopped, and every warning light came on. fortunately i was on a city street in very light traffic and could coast safely to the curb. i tried to restart it, and the engine would crank, but without ignition. i had the car towed to the dealer, and they told me that the high pressure diesel fuel pump had disintegrated, and had to be replaced with a new redesigned one. this they did at no cost, for which i am very grateful. *tr | |||
| 02/09/2013 | 74000 | 1 | |
| Diesel fuel pump failure which clogged fuel fitter and injection system which in turn caused engine to cut out. *tr | |||
| 02/04/2013 | 57800 | 1 | |
| Car appeared to be sluggish as i was driving back to the office from lunch. as i approach the last major intersection before getting on the highway, the car started to make a very loud ticking/knock sound that was rev dependent. as i accelerated on the highway two faults came up on the instrument cluster. they were a flashing glow plug light and the phrase engine fault workshop. i was just reaching the speed limit at this time but power began to fade (in heavy traffic, luckily i had not yet moved into other lanes). i managed to drive at 40 to 45 mph to the next exit and safely parked the car. the car was towed to the local vw dealer who noted that the hpfp (high pressure fuel pump) had failed and taken out the entire fuel system (the car is diesel powered). the diesel fuel in the tank was tested and came back uncontaminated. it had been 54 miles since my last fill up on 2/2/2013. *tr | |||
| 01/27/2013 | 77000 | 1 | |
| This car is a vw jetta tdi (turbodiesel). driving on i-96 between lansing and brighton the jetta began to run roughly with a loss of power. the traffic was very slow due to a snowstorm, so i was able to continue driving. the car ran increasingly rough and eventually stopped. the car was towed to my local dealership, germain vw in ann arbor. the report was fuel system failure due to the hpfp breaking apart. the entire fuel system will need to be replaced and the fuel tank fully cleaned of metal fragments. *tr | |||
| 01/22/2013 | 115000 | 1 | |
| Driving up a mountain highway, the car lost all power (even with the gas pedal to the floor). once pulled over, the vehicle wouldn't start again. the high pressure fuel pump in the tdi failed catastrophically and sent metal shrapnel throughout the entire fuel system. *tr | |||
| 01/20/2013 | 160042 | 2 | |
| While traveling at posted speeds car suddenly lost power, flashing glow plug light came on in engine, car could no longer maintain highway speeds. previously car had numerous instances when starting from a stop having hesitation or failure to accelerate normally creating potential hazards with cross traffic. apparent failure of the high pressure fuel pump (hpfp) on the diesel engine. this is the second failure of the hpfp in this car, first was replaced by dealer warranty and they advised me of the initial replacement. | |||
| 12/12/2012 | 43176 | 1 | |
| This is the second complaint filed on this car. the ref # for the first nhtsa complaint is voq 10484807. on nov 26, 2012 (date taken from dealer repair invoice) i picked the car up at the dealership after the initial failure repairs. i reset the trip meter (i don't remember the exact mileage the vehicle had when i picked it up). later that same day (26 nov 12) i took the car back to the dealership and told them the engine was making a weird sound. the mechanic agreed that the engine was making a weird sound and said he thought it was the new secondary fuel pump making the noise. the dealership agreed to order a new secondary pump for the car and they told to continue driving the car until the new pump arrived. on or about 12 dec 2012, the car suffered another rapid deceleration failure identical to the one that occurred on 26 sep 2012 with the exception that the engine did not completely quit. i was able to limp the car home (top speed was approximately 20 mph) using side streets and staying off the freeway. the trip meter had 349 miles on it when i got home. i called the dealership and had the car towed to them. they replaced the fuel tank pumps (apparently there are two pumps in the fuel tank). while they were test driving the vehicle, to return it to me, they experienced a rapid deceleration (from their description it appeared as the same failure i had just experienced). the dealership called me and told me they were at a loss to explain the failure and they would have to call the vw tech line for help. vw told them they thought the problem was the hpfp. in total, all three fuel pumps were once again replaced. to vw and hoy-fox credit these repairs were done at no cost to me (except for the tow bill). the car is now on its third hpfp in less than four months. bottom line, in my opinion, the vw tdi hpfp is a safety hazard and should be recalled. *tr | |||
| 01/04/2013 | 44000 | 1 | |
| Jetta wagon tdi clean diesel vehicle was being driven about 35 mph on busy road with full tank of fuel. vehicle started stumbling and losing power. within 30 seconds of stumbling vehicle then stalled. initially was able to be restarted but was stumbling severely and was only able to creep a few feet before stalling. vehicle was unable to be restarted and had to be towed 23 miles to nearest dealership where the intercooler (charge cooler) was found to have iced up and contain ice and water. this seems to be known issue with the vehicle as vw has a tsb out on the issue. the dealership stated that they actually had another vehicle with the same issue come in the day after ours and last winter had many with this issue. this appears to be a known issue and is clearly a safety issue if it can cause the vehicle to suddenly and unpredictably loose power and stall. vw tsb # 21 11 06 / 2025464 references this issue. *tr | |||
| 11/14/2012 | 42600 | 1 | |
| I started my car and for the first time ever, it hesitated and failed to start. i restarted my car and it started. i proceeded to drive home and about a half mile into the drive it hesitated and lost much of its power. a flashing glow plug warning light came on and then a quick message on the display about an engine failure and bring to service. i was about a mile from my vw dealership and drove towards it. about a quarter of a mile later, the car (still hesitating - now i know it is called limp mode) made a grinding noise from the passenger side of the engine bay, and the car lost all power and stopped in traffic. i had to have it towed to the dealership, where they diagnosed a high pressure fuel pump failure. the entire fuel system (fuel tank, 3 pumps, all fuel lines, common rail fuel delivery system, fuel filter holder, fuel filter, fuel injectors) were replaced under power train warranty. i am the only person to fill this car with diesel fuel and always do so at reputable stations. the fuel was tested and did not contain gasoline or any additives. this car was first purchased in north carolina and is a us vehicle. i bought it from the original owner (at 6200 miles) and drove it to canada. it is registered in ontario. i have had all service done in buffalo ny at northtown vw while under warranty and this repair was also performed (as per vw of america restrictions) in buffalo ny. i had to pay the expense of having it towed from toronto to buffalo. *tr | |||
| 10/25/2012 | 86000 | 1 | |
| While driving the dash warning lights illuminated and the car stalled causing complete loss of all power steering almost causing me to lose control and wreck. i was able to steer car to side of road and stop. once stopped was able to get car to restart but was barely able to drive home (periodically died and had to restart, wouldn't stay running or idle). had car towed to repair shop. they have diagnosed problem as low rail fuel pressure caused by failed high pressure fuel pump. this failure caused metal shavings to be dispersed throughout entire fuel system. i'm told that the hp fuel pump, low and high pressure fuel regulators, and tank fuel pump all must be replaced along with a complete removal and cleaning of all fuel system components. estimated cost to repair is between $7,000 and $10,000. this car is a diesel tdi. *tr | |||
| 09/26/2012 | 42000 | 1 | |
| On september 26, 2012 while traveling in arkansas, eastbound on interstate 30, at 75 miles per hour, my 2009 vw jetta sports wagen tdi suffered a high pressure fuel pump failure. i was told by the little rock vw dealership that i had contaminated fuel. i filed an insurance claim. the insurance company had an independent lab do an analysis on the fuel. the insurance company denied my claim because the fuel was not contaminated. the insurance company informed me that the nhtsa has revived numerous complaints about high pressure fuel pump failures on volkswagen tdi engines. i want to add my vehicle to that list with an independent lab analysis stating that the fuel was not contaminated. it is definitely a safety hazard when your vehicle stops on a congested highway. additionally, with repair bills for this failure ranging from $6,000 to $10,000 the nhtsa should require vw to recall their vehicles with the tdi engines. *tr | |||
| 09/19/2009 | 37365 | 1 | |
| Car stalled 5 times over a two day period duel to a failure of the fuel pump. dash board warning said engine fault workshop and glow plug warning light came on. owner manual said to bring into shop soon. dealership found metal shavings throughout the fuel system that was caused by a failed high pressure fuel pump. the warning lights first came on when their was a near empty condition in the fuel tank. i have heard that this has happened to others when fuel is low. cost for repair would have been around $6000, but vw warranty covered this. if this stall had happened on the interstate it would have been very dangerous. as it was i had a police car push me out of an intersection during rush hour to a safe spot. | |||
| 11/03/2012 | 228605 | 1 | |
| I was on the exit ramp of the interstate and the go to workshop warning came on along with the glow plug warning light. vehicle lost power, i was able to get to a side street and turned off vehicle, it restarted and seemed fine drove about 2 miles and stopped for a light, car stalled and warning lights came back on. car did not restart had push to side of road and tow home. towed to dealer first of week. found to be high pressure fuel pump failure of the diesel engine. this is the second one to go bad first one at 135380 miles and now at 228605 miles only 93225 miles on repair job. vw repaired the first one, replaced entire fuel system at no charge, do to faulty hpfp. even though this pump has less miles they will not help with repair cost. both times car died at a major intersection and had to be pushed to side of road. *tr | |||
| 06/04/2011 | 135380 | 1 | |
| I was on the exit ramp of the interstate and the go to workshop warning came on along with the glow plug warning light. vehicle lost power, i was able to get to a side street and turned off vehicle, it restarted and seemed fine drove about 2 miles and stopped for a light, car stalled and warning lights came back on. car did not restart had push to side of road and tow home. towed to dealer first of week. found to be high pressure fuel pump failure of the diesel engine. this is the second one to go bad first one at 135380 miles and now at 228605 miles only 93225 miles on repair job. vw repaired the first one, replaced entire fuel system at no charge, do to faulty hpfp. even though this pump has less miles they will not help with repair cost. *tr both times car died at a major intersection and had to be pushed to side of road. *tr | |||
| 09/19/2009 | 37365 | 1 | |
| Car stalled 5 times over a two day period duel to a failure of the fuel pump. dash board warning said engine fault workshop and glow plug warning light came on. owner manual said to bring into shop soon. dealership found metal shavings throughout the fuel system that was caused by a failed high pressure fuel pump. the warning lights first came on when their was a near empty condition in the fuel tank. i have heard that this has happened to others when fuel is low. cost for repair would have been around $6000, but vw warranty covered this. if this stall had happened on the interstate it would have been very dangerous. as it was i had a police car push me out of an intersection during rush hour to a safe spot. | |||
| 11/03/2012 | 228605 | 1 | |
| I was on the exit ramp of the interstate and the go to workshop warning came on along with the glow plug warning light. vehicle lost power, i was able to get to a side street and turned off vehicle, it restarted and seemed fine drove about 2 miles and stopped for a light, car stalled and warning lights came back on. car did not restart had push to side of road and tow home. towed to dealer first of week. found to be high pressure fuel pump failure of the diesel engine. this is the second one to go bad first one at 135380 miles and now at 228605 miles only 93225 miles on repair job. vw repaired the first one, replaced entire fuel system at no charge, do to faulty hpfp. even though this pump has less miles they will not help with repair cost. both times car died at a major intersection and had to be pushed to side of road. *tr | |||
| 06/04/2011 | 135380 | 1 | |
| I was on the exit ramp of the interstate and the go to workshop warning came on along with the glow plug warning light. vehicle lost power, i was able to get to a side street and turned off vehicle, it restarted and seemed fine drove about 2 miles and stopped for a light, car stalled and warning lights came back on. car did not restart had push to side of road and tow home. towed to dealer first of week. found to be high pressure fuel pump failure of the diesel engine. this is the second one to go bad first one at 135380 miles and now at 228605 miles only 93225 miles on repair job. vw repaired the first one, replaced entire fuel system at no charge, do to faulty hpfp. even though this pump has less miles they will not help with repair cost. *tr both times car died at a major intersection and had to be pushed to side of road. *tr | |||
| 09/19/2009 | 37365 | 1 | |
| Car stalled 5 times over a two day period duel to a failure of the fuel pump. dash board warning said engine fault workshop and glow plug warning light came on. owner manual said to bring into shop soon. dealership found metal shavings throughout the fuel system that was caused by a failed high pressure fuel pump. the warning lights first came on when their was a near empty condition in the fuel tank. i have heard that this has happened to others when fuel is low. cost for repair would have been around $6000, but vw warranty covered this. if this stall had happened on the interstate it would have been very dangerous. as it was i had a police car push me out of an intersection during rush hour to a safe spot. | |||
| 11/03/2012 | 228605 | 1 | |
| I was on the exit ramp of the interstate and the go to workshop warning came on along with the glow plug warning light. vehicle lost power, i was able to get to a side street and turned off vehicle, it restarted and seemed fine drove about 2 miles and stopped for a light, car stalled and warning lights came back on. car did not restart had push to side of road and tow home. towed to dealer first of week. found to be high pressure fuel pump failure of the diesel engine. this is the second one to go bad first one at 135380 miles and now at 228605 miles only 93225 miles on repair job. vw repaired the first one, replaced entire fuel system at no charge, do to faulty hpfp. even though this pump has less miles they will not help with repair cost. both times car died at a major intersection and had to be pushed to side of road. *tr | |||
| 06/04/2011 | 135380 | 1 | |
| I was on the exit ramp of the interstate and the go to workshop warning came on along with the glow plug warning light. vehicle lost power, i was able to get to a side street and turned off vehicle, it restarted and seemed fine drove about 2 miles and stopped for a light, car stalled and warning lights came back on. car did not restart had push to side of road and tow home. towed to dealer first of week. found to be high pressure fuel pump failure of the diesel engine. this is the second one to go bad first one at 135380 miles and now at 228605 miles only 93225 miles on repair job. vw repaired the first one, replaced entire fuel system at no charge, do to faulty hpfp. even though this pump has less miles they will not help with repair cost. *tr both times car died at a major intersection and had to be pushed to side of road. *tr | |||
| 11/03/2012 | 145264 | 1 | |
| Tdi diesel engine. entered highway, car stuttered, engine died, displayed workshop code problem, glowplug light flashing. restarted one time, traveled to parking area, engine died and would not restart. code was p0087, fuel pump pressure failure. no previous problems or hints of this issue. sudden engine failure. very dangerous, was driving uphill, the one restart allowed me to leave road. dealer noted no fuel contamination. system was properly primed on fuel filter changes. used a ross-tech cable and software. repair is expected to be about $7000.00. previous diesel 2001 model was still running with 332,000 miles when this one was purchased. tdiclub.com website has noted many of these failures, search hpfp, high pressure fuel pump. vw is not furnishing pumps designed with the us diesel fuel quality in mind. vw needs to correct this problem, there have been a lot of these failures. *tr | |||
| 10/25/2012 | 47500 | 1 | |
| I was stopped at a traffic light on a busy street when my jetta tdi sport wagon made a loud rumbling noise and stalled. it would not restart and was towed to the dealer. the dealer found metal shavings in the fuel system and suggested this was due to gas contamination of the diesel fuel since i had just fueled my car. however the diesel fuel was not contaminated with gas and the dealer replaced the entire fuel system, blaming this on a pump failure. i'm glad it did not happen 15 min earlier when i was traveling 55mph. *tr | |||
| 11/01/2011 | 40000 | 1 | |
| Rough acceleration with stalling and lurching, particularly with quick maneuvers. this has been an ongoing problem, just identified by the dealer at the car's 60k service check, so dates and mileage entered are estimated. they found metal filings throughout the fuel system and said that the high pressure fuel pump had been ground up internally. they stated that vw was aware of this issue, although this issue had not been mentioned at two previous visits for fuel changes and servicing by another local dealer. i thought it was just some air in the fuel line. they specifically did not mention anything about a nhtsa investigation, which i eventually found on the safercar website (nhtsa action number : ea11003). they did say that vw wanted all the parts that they are replacing, including fuel pumps, some lines, fuel filter, and fuel injectors. work is to be completed on october 30, 2012. *tr | |||
| 10/12/2012 | 70470 | 1 | |
| Car flashed engine malfunction, died soon after, will not start up again. *tr | |||
| 09/07/2012 | 68000 | 1 | |
| I had just left my vw dealership it have an unrelated issues looked at, i had a service that wed. i pulled out of the dealership drove about a mile and my car flashed so kind of warning. i turned around to go back to the dealership and it died. i was less than a mile away from getting on the interstate where i would have been traveling at 70 mph. *tr | |||
| 04/06/2011 | 23864 | 3 | |
| Over the past 18 months, the dealer has replaced all three of the diesel fuel pumps in my car. the failures did not occur in traffic, nor was the car totally disabled. the purpose of this report is to add my data to the other reports already collected. my car has been fixed under warranty so far, but my warranty will expire in 15,000 miles. i am concerned as to the longevity of the replacement parts. *tr | |||
| 12/15/2011 | 24479 | 1 | |
| Car lost power and stalled. glow plug light started flashing. had the car towed to the dealer. warranty repair. they said it was the accelerator sensor, but that made no sense to me. the car has performed okay since then, but i'm concerned the same thing will happen again. i am now out of warranty. this is a 2009 tdi jetta wagon. *tr | |||
| 08/15/2012 | 58000 | 1 | |
| Engine warning light goes on, car shuts down. dealer says it is the emission flapper on the exhaust system and a new one costs $918 dollars. vw customer service can't and will not do a thing about it. the dealer keeps a stock on this exhaust flapper and could do the job right away. vw knows the problem is out there , and right now it proves to be a profitable one for them. *tr | |||
| 09/18/2012 | 91504 | 1 | |
| Vehicle stalled and would not restart while waiting in the left turn lane of euclid ave in bay city, michigan. vehicle was towed to thelen vw service 0.5 miles away. i was allowed to remove personal items while tech was investigating. he showed me the filter and there was a little bit of metal shavings. he then opened a port on the pump and found a lot of metal shavings. the tech then said the pump failed and the entire fuel system would need to be replaced. the service rep said he would talk to vw to see what needs to be done next. this information is all i know as of the end of the day on 9/18/2012. *tr | |||
| 08/25/2012 | 104000 | ||
| We were driving on a two lane highway. the cruise control was set. out of nowhere the car just quit. the gauges went to zero. the car didn't have power. we coasted until we found a clearing where we could pull off the road. we were able to apply the brakes to come to a complete stop. we were very lucky we were able to coast far enough to find a spot to pull off. there was not an emergency lane on the road. the closest town was 18 miles away. we put the car in park and tried to start it without any luck. after awhile it did turn back on and we were able to drive to the dealership. *tr | |||
| 08/13/2012 | 64370 | 1 | |
| I was driving my 2009 vw jetta tdi on i-81 n. near the wytheville exit my engine malfunction light came on. the car immediately began to lose sped and power. i was able to coast up the exit ramp and into the exxon station. i turned off the car. the car would not restart. there were no vw dealers within 80 miles so i had it towed to a christiansburg, va shop that works on vw's. its name is car force. they said it was the fuel load lift. they put in the part and in still would not start. after further investigation it was found that everything, including the fuel pump, was damaged. i had it towed another 40 miles to roanoke, va. the cost to repair is $7,000 - $10,000. ## vin passed ## vw jetta tdi 2009 ## *tr | |||
| 08/13/2012 | 44000 | 1 | |
| This is the tdi model. glow plug light came on. then car lost power, and engine warning light came on. car died on exit ramp and wouldn't restart. high pressure fuel pump died sending metal shards thoughout system. *tr | |||
| 08/06/2012 | 37002 | 1 | |
| Felt a shudder in the drive train; a few seconds later the glow plug light began to flash; the multi-function computer flashed that there was an engine fault and to service the engine; the engine shutdown and i pulled over to the side of the road; engine would not restart; dealer analysis revealed the high pressure fuel pump failed apparently sending shards of metal particles downstream of the pump; pump and other hardware downstream of the pump are scheduled for replacement ## vin passed ## volkswagen jetta sportwagen tdi 2009 ## *tr | |||
| 08/13/2012 | 44000 | 1 | |
| This is the tdi model. glow plug light came on. then car lost power, and engine warning light came on. car died on exit ramp and wouldn't restart. high pressure fuel pump died sending metal shards thoughout system. *tr | |||
| 08/06/2012 | 37002 | 1 | |
| Felt a shudder in the drive train; a few seconds later the glow plug light began to flash; the multi-function computer flashed that there was an engine fault and to service the engine; the engine shutdown and i pulled over to the side of the road; engine would not restart; dealer analysis revealed the high pressure fuel pump failed apparently sending shards of metal particles downstream of the pump; pump and other hardware downstream of the pump are scheduled for replacement ## vin passed ## volkswagen jetta sportwagen tdi 2009 ## *tr | |||
| 08/09/2012 | 93238 | 1 | |
| 2009 volkswagen jetta tdi. vehicle ran out of diesel fuel, upon filling with new fuel vehicle failed to start. vehicle was towed to volkswagen dealer to perform repairs. dealership informed me the fuel injection pump went out and the entire fuel system needed replacement at a total cost of $8600.00. due to the fuel injector pump going out caused metal shavings to enter the entire fuel system and allegedly requiring a complete system replacement. simply because the vehicle ran out of fuel. people run out of fuel every day and are not put in my current situation with my volkswagen. this must be faulty engineering to result in a complete fuel system replacement for the sole reason of running out of diesel fuel. what i was told by the dealership o the necessary repairs and costs are absurd. any help is appreciated. thank you. *tr | |||
| 08/13/2012 | 44000 | 1 | |
| This is the tdi model. glow plug light came on. then car lost power, and engine warning light came on. car died on exit ramp and wouldn't restart. high pressure fuel pump died sending metal shards thoughout system. *tr | |||
| 08/06/2012 | 37002 | 1 | |
| Felt a shudder in the drive train; a few seconds later the glow plug light began to flash; the multi-function computer flashed that there was an engine fault and to service the engine; the engine shutdown and i pulled over to the side of the road; engine would not restart; dealer analysis revealed the high pressure fuel pump failed apparently sending shards of metal particles downstream of the pump; pump and other hardware downstream of the pump are scheduled for replacement ## vin passed ## volkswagen jetta sportwagen tdi 2009 ## *tr | |||
| 08/09/2012 | 93238 | 1 | |
| 2009 volkswagen jetta tdi. vehicle ran out of diesel fuel, upon filling with new fuel vehicle failed to start. vehicle was towed to volkswagen dealer to perform repairs. dealership informed me the fuel injection pump went out and the entire fuel system needed replacement at a total cost of $8600.00. due to the fuel injector pump going out caused metal shavings to enter the entire fuel system and allegedly requiring a complete system replacement. simply because the vehicle ran out of fuel. people run out of fuel every day and are not put in my current situation with my volkswagen. this must be faulty engineering to result in a complete fuel system replacement for the sole reason of running out of diesel fuel. what i was told by the dealership o the necessary repairs and costs are absurd. any help is appreciated. thank you. *tr | |||
| 08/06/2012 | 37002 | 1 | |
| Felt a shudder in the drive train; a few seconds later the glow plug light began to flash; the multi-function computer flashed that there was an engine fault and to service the engine; the engine shutdown and i pulled over to the side of the road; engine would not restart; dealer analysis revealed the high pressure fuel pump failed apparently sending shards of metal particles downstream of the pump; pump and other hardware downstream of the pump are scheduled for replacement ## vin passed ## volkswagen jetta sportwagen tdi 2009 ## *tr | |||
| 08/09/2012 | 93238 | 1 | |
| 2009 volkswagen jetta tdi. vehicle ran out of diesel fuel, upon filling with new fuel vehicle failed to start. vehicle was towed to volkswagen dealer to perform repairs. dealership informed me the fuel injection pump went out and the entire fuel system needed replacement at a total cost of $8600.00. due to the fuel injector pump going out caused metal shavings to enter the entire fuel system and allegedly requiring a complete system replacement. simply because the vehicle ran out of fuel. people run out of fuel every day and are not put in my current situation with my volkswagen. this must be faulty engineering to result in a complete fuel system replacement for the sole reason of running out of diesel fuel. what i was told by the dealership o the necessary repairs and costs are absurd. any help is appreciated. thank you. *tr | |||
| 08/06/2012 | 37002 | 1 | |
| Felt a shudder in the drive train; a few seconds later the glow plug light began to flash; the multi-function computer flashed that there was an engine fault and to service the engine; the engine shutdown and i pulled over to the side of the road; engine would not restart; dealer analysis revealed the high pressure fuel pump failed apparently sending shards of metal particles downstream of the pump; pump and other hardware downstream of the pump are scheduled for replacement ## vin passed ## volkswagen jetta sportwagen tdi 2009 ## *tr | |||
| 11/12/2011 | 45445 | 1 | |
| Abrupt deceleration to 30mph from 50mph d/t vehicle in front of me hitting their brake and turning. then i accelerated to get back to the posted speed of 50mph. when depressing accelerator at approx 40mph heard a loud pop, loss of power, glow light on dash came on and warning. loss of power with 3 cars coming behind me so i quickly moved to the shoulder and restarted the car. car turned over but was in limp mode - i was less than 1 mile from my house, so i pulled out and limped home. contacted vw on monday 11/14/11 and my dealership. the car was flat bedded to the dealership and hpfp failure was diagnosed, vw paid in full for complete replacement of entire fuel system. *tr | |||
| 06/30/2012 | 102000 | 1 | |
| I was driving my 2009 volkswagen vw jetta tdi diesel and it stalled while driving. thank god it didn't stall while driving at a higher speed around a corner with oncoming traffic !!! i had it towed to my place and plugged in my obd reader and got 2 codes, po47a (undefined code) and po191 (fuel rail pressure sensor circuit range/performance). i did some research online and decided to try and replace myself, the exhaust pressure sensor #2 and then later the fuel rail pressure sensor with no luck either way. so i decided to tow it the my local vw dealer and the worst possible case scenario was the outcome. the dealer said it would cost $ 6,500.00 to repair and that the entire fuel system would have to be replaced due to fuel (metal) contamination and a bad high pressure fuel pump. under my research online i've found that many customer's of 2009-2012 have had the same problem's that vw will not recall. i'm writing this in hope that someone may these many complaints and force the great vw empire to recall these problems before people, families , and children are severely hurt, handicapped, and/or killed. i invite anyone who reads this and all the other similar complaints of these vehicles to take this very seriously and think about if someone you love or care about was or can be hurt, injured, handicapped, or killed because vw wants to maximize their profits !!!!! shame on vw and shame on anyone who has the power or authority to possibly do something about this and doesn't do anything !!!!! *tr | |||
| 07/23/2012 | 76000 | 1 | |
| A catastrophic failure of the high pressure fuel pump left my wife without power as she was driving in traffic. there was no preceding indication and in other circumstances could have caused a traffic accident. when the hpfp failed, all non-electrical power failed with a potential for significant control and braking problems. *tr | |||
| 06/30/2012 | 102000 | 1 | |
| I was driving my 2009 volkswagen vw jetta tdi diesel and it stalled while driving. thank god it didn't stall while driving at a higher speed around a corner with oncoming traffic !!! i had it towed to my place and plugged in my obd reader and got 2 codes, po47a (undefined code) and po191 (fuel rail pressure sensor circuit range/performance). i did some research online and decided to try and replace myself, the exhaust pressure sensor #2 and then later the fuel rail pressure sensor with no luck either way. so i decided to tow it the my local vw dealer and the worst possible case scenario was the outcome. the dealer said it would cost $ 6,500.00 to repair and that the entire fuel system would have to be replaced due to fuel (metal) contamination and a bad high pressure fuel pump. under my research online i've found that many customer's of 2009-2012 have had the same problem's that vw will not recall. i'm writing this in hope that someone may these many complaints and force the great vw empire to recall these problems before people, families , and children are severely hurt, handicapped, and/or killed. i invite anyone who reads this and all the other similar complaints of these vehicles to take this very seriously and think about if someone you love or care about was or can be hurt, injured, handicapped, or killed because vw wants to maximize their profits !!!!! shame on vw and shame on anyone who has the power or authority to possibly do something about this and doesn't do anything !!!!! *tr | |||
| 07/23/2012 | 76000 | 1 | |
| A catastrophic failure of the high pressure fuel pump left my wife without power as she was driving in traffic. there was no preceding indication and in other circumstances could have caused a traffic accident. when the hpfp failed, all non-electrical power failed with a potential for significant control and braking problems. *tr | |||
| 07/10/2012 | 56100 | 1 | |
| Jetta is a tdi, diesel. glo plug engine light began flashing and experienced decreased (but not complete) loss of power. pulled over. examined engine, which was shaking. turned car off and glo plug warning light went off, so attempted to drive, but got less than a mile down the road before glo light began flashing again and engine light came on. at this time, i pulled over, turned off the car, and had it towed to ocala volkswagen (florida). at the time of the incident, i had been driving on that tank of gas for approximately 100 miles or so (ie, was not the result of putting gas in a diesel tank -- dealer performing repairs will confirm). diagnosis is ex/imploded high pressure fuel pump (hpfp) resulting, likely, from contaminated fuel -- not the wrong fuel (i am careful to only put ultra low sulfur highway diesel in). vw paying for all costs to replace fuel system (pumps, injectors, rails) but not fuel tank. danny at vw ocala has been very good to deal with, but i'm concerned this will happen again and vw may not be so kind/responsible to cover costs. not sure whether new hpfp system will be installed, or the same one as before (thus leaving me at the mercy of having to choose the right gas stations). car is in for repairs at this time. *tr | |||
| 03/23/2012 | 1 | ||
| 2009 volkswagen jetta tdi 2.0l. consumer writes in regards to a faulty fuel pump system *tgw the consumer stated when she came upon a stop light, the vehicle stalled. the glow plug light, engine light and a message indicating engine fault workshop all flashed. the consumer managed to re-start the vehicle. as she continued to drive, she noticed the vehicle was becoming less responsive. she applied pressure to the accelerator, only to see the rpm's raise very high and then drop to zero with no fluctuation in speed. the consumer stated the vehicle stalled again. after several attempts, the vehicle started, but was barely running. the vehicle had completely lost it's ability to accelerate. she shifted the gear into drive and managed to get to a local auto parts store. the vehicle was towed to the dealer, where they informed the consumer the fuel system would need to be replaced. the dealer informed the consumer vw was covering the cost of the repairs. *jb | |||
| 08/18/2011 | 35000 | ||
| My vehicle experiences brief hesitation during acceleration usually in 3rd gear and it occurs intermittently, sometimes 2-3 times/day and sometimes 2-3 times/week. sometimes it feels very minor, like the engine was starved for fuel and sometimes it is more severe, and the whole car jerks. i have a manual transmission and have experienced it and reported it to the dealer multiple times with replication only once, when the service manager was riding with me. he ordered a part and replaced it and they have downloaded ecm updates multiple times with no results. | |||
| 08/18/2011 | 47300 | ||
| Car was being driven in town. glow plug light and check engine light came on. car was driven to parking lot and engine stopped. would not restart. towed to autobahn vw in fort worth and fuel pump failure diagnosed. car is 2009 jetta tdi with 47,300 miles. fuel was purchased at racetrack where we always buy. tank was down to half full. | |||
| 07/19/2011 | 48390 | ||
| Filled full tank jul 17th, 2011, within 120 miles, 3 complete engine shutdowns while driving. brought to dealership. tested and 17.10 hours repair. rail fuel pressure too low. removed pressure sensor on injection pump. found metal inside pump. metal throughout fuel system. contacted tech assistance. replaced all parts as advised. replaced fuel tank. replaced fuel lines. replaced fuel injectors. replaced high pressure fuel pump. replaced low pressure fuel pump. replaced auxiliary fuel pump. replaced fuel filter. drained fuel in old fuel tank and put in 5 gallons of fresh diesel in new tank. replaced fuel rail. injector lines. initial diagnostic consisted of fuel pressure test inspection of contaminants in fuel. basically the dealership told me this is covered under the drivetrain warranty, but my fuel was contaminated. i only used 1/10th of a tank of biofuel once like a year ago. i have contacted shell to see if that tank of fuel had any previous complaints and none mentioned. all in all $6,500 in parts | |||
| 08/18/2011 | 35000 | ||
| My vehicle experiences brief hesitation during acceleration usually in 3rd gear and it occurs intermittently, sometimes 2-3 times/day and sometimes 2-3 times/week. sometimes it feels very minor, like the engine was starved for fuel and sometimes it is more severe, and the whole car jerks. i have a manual transmission and have experienced it and reported it to the dealer multiple times with replication only once, when the service manager was riding with me. he ordered a part and replaced it and they have downloaded ecm updates multiple times with no results. | |||
| 08/18/2011 | 47300 | ||
| Car was being driven in town. glow plug light and check engine light came on. car was driven to parking lot and engine stopped. would not restart. towed to autobahn vw in fort worth and fuel pump failure diagnosed. car is 2009 jetta tdi with 47,300 miles. fuel was purchased at racetrack where we always buy. tank was down to half full. | |||
| 07/19/2011 | 48390 | ||
| Filled full tank jul 17th, 2011, within 120 miles, 3 complete engine shutdowns while driving. brought to dealership. tested and 17.10 hours repair. rail fuel pressure too low. removed pressure sensor on injection pump. found metal inside pump. metal throughout fuel system. contacted tech assistance. replaced all parts as advised. replaced fuel tank. replaced fuel lines. replaced fuel injectors. replaced high pressure fuel pump. replaced low pressure fuel pump. replaced auxiliary fuel pump. replaced fuel filter. drained fuel in old fuel tank and put in 5 gallons of fresh diesel in new tank. replaced fuel rail. injector lines. initial diagnostic consisted of fuel pressure test inspection of contaminants in fuel. basically the dealership told me this is covered under the drivetrain warranty, but my fuel was contaminated. i only used 1/10th of a tank of biofuel once like a year ago. i have contacted shell to see if that tank of fuel had any previous complaints and none mentioned. all in all $6,500 in parts | |||
| 08/17/2011 | 11000 | ||
| Car stuttered and then stalled. engine wouldn't restart. driving 35mph in residential area. | |||
| 08/18/2011 | 35000 | ||
| My vehicle experiences brief hesitation during acceleration usually in 3rd gear and it occurs intermittently, sometimes 2-3 times/day and sometimes 2-3 times/week. sometimes it feels very minor, like the engine was starved for fuel and sometimes it is more severe, and the whole car jerks. i have a manual transmission and have experienced it and reported it to the dealer multiple times with replication only once, when the service manager was riding with me. he ordered a part and replaced it and they have downloaded ecm updates multiple times with no results. | |||
| 08/18/2011 | 47300 | ||
| Car was being driven in town. glow plug light and check engine light came on. car was driven to parking lot and engine stopped. would not restart. towed to autobahn vw in fort worth and fuel pump failure diagnosed. car is 2009 jetta tdi with 47,300 miles. fuel was purchased at racetrack where we always buy. tank was down to half full. | |||
| 07/19/2011 | 48390 | ||
| Filled full tank jul 17th, 2011, within 120 miles, 3 complete engine shutdowns while driving. brought to dealership. tested and 17.10 hours repair. rail fuel pressure too low. removed pressure sensor on injection pump. found metal inside pump. metal throughout fuel system. contacted tech assistance. replaced all parts as advised. replaced fuel tank. replaced fuel lines. replaced fuel injectors. replaced high pressure fuel pump. replaced low pressure fuel pump. replaced auxiliary fuel pump. replaced fuel filter. drained fuel in old fuel tank and put in 5 gallons of fresh diesel in new tank. replaced fuel rail. injector lines. initial diagnostic consisted of fuel pressure test inspection of contaminants in fuel. basically the dealership told me this is covered under the drivetrain warranty, but my fuel was contaminated. i only used 1/10th of a tank of biofuel once like a year ago. i have contacted shell to see if that tank of fuel had any previous complaints and none mentioned. all in all $6,500 in parts | |||
| 08/17/2011 | 11000 | ||
| Car stuttered and then stalled. engine wouldn't restart. driving 35mph in residential area. | |||
| 08/18/2011 | 35000 | ||
| My vehicle experiences brief hesitation during acceleration usually in 3rd gear and it occurs intermittently, sometimes 2-3 times/day and sometimes 2-3 times/week. sometimes it feels very minor, like the engine was starved for fuel and sometimes it is more severe, and the whole car jerks. i have a manual transmission and have experienced it and reported it to the dealer multiple times with replication only once, when the service manager was riding with me. he ordered a part and replaced it and they have downloaded ecm updates multiple times with no results. | |||
| 08/18/2011 | 47300 | ||
| Car was being driven in town. glow plug light and check engine light came on. car was driven to parking lot and engine stopped. would not restart. towed to autobahn vw in fort worth and fuel pump failure diagnosed. car is 2009 jetta tdi with 47,300 miles. fuel was purchased at racetrack where we always buy. tank was down to half full. | |||
| 07/19/2011 | 48390 | ||
| Filled full tank jul 17th, 2011, within 120 miles, 3 complete engine shutdowns while driving. brought to dealership. tested and 17.10 hours repair. rail fuel pressure too low. removed pressure sensor on injection pump. found metal inside pump. metal throughout fuel system. contacted tech assistance. replaced all parts as advised. replaced fuel tank. replaced fuel lines. replaced fuel injectors. replaced high pressure fuel pump. replaced low pressure fuel pump. replaced auxiliary fuel pump. replaced fuel filter. drained fuel in old fuel tank and put in 5 gallons of fresh diesel in new tank. replaced fuel rail. injector lines. initial diagnostic consisted of fuel pressure test inspection of contaminants in fuel. basically the dealership told me this is covered under the drivetrain warranty, but my fuel was contaminated. i only used 1/10th of a tank of biofuel once like a year ago. i have contacted shell to see if that tank of fuel had any previous complaints and none mentioned. all in all $6,500 in parts | |||
| 08/17/2011 | 11000 | ||
| Car stuttered and then stalled. engine wouldn't restart. driving 35mph in residential area. | |||
| 11/10/2010 | 14000 | ||
| During acceleration on a cold engine (first mile) the engine will ocassionally stumble and lose power all together. on several ocassions it has simply turned off. as it is a stick shift, i assumed it was my fault at first. now that i am accustomed to the car, it still happens, particularly the stumbling in the first mile. it feels as if it turns off and on... no warning lights come on, but it definately has no power for about a second or so and then lurches. it only seems to happen in cooler weather. now that it is in the hundreds in houston, it doesn't happen. when i took it for an oil change last month (july 2011), they did a software update as well. that may have solved it, but it also am experiencing severely decreased fuel economy. it went from average high 30s to lower 40s to the lower 30s and upper 20s as of late. i was told they will look into it when i bring it in for the next oil change.... | |||
| 07/29/2011 | 72000 | ||
| Owner of an 2009 vw jetta tdi, which after being towed to the dealer was told the hpfp failed due to contaminated diesel fuel. after looking at forums and research on the internet, i found this to be reoccurring issue on this model. i have used the same fueling station (shell) and the same diesel pump for the year and a half, and getting statements for the prior of that time from my fuel card mailed to me. on july 29, i was driving on a secondary road, when without notice, my car stalled and lost all power, and never restarted. i had the car towed to the dealer that i had purchased it, and take to do my scheduled maintenance, and received the news of the fuel pump issue on the following monday. i was told that he dealer has contacted the regional vw office, butihave not heard any response. i also called the vw advocate on aug. 5, and was told given a case number and was told that a case manager would be calling me or about aug. 8, and today, aug. 8, i read on the internet that there is another investigation into vw tdi's and i'm growing concern on this issue. i was told that my repairs would cost about $9000, which is half of what i paid for the car, and was told that there was no guarantee it would happen in the future, which makes me unhappy with vw, i believe that vw needs to address this issue. | |||
| 11/10/2010 | 14000 | ||
| During acceleration on a cold engine (first mile) the engine will ocassionally stumble and lose power all together. on several ocassions it has simply turned off. as it is a stick shift, i assumed it was my fault at first. now that i am accustomed to the car, it still happens, particularly the stumbling in the first mile. it feels as if it turns off and on... no warning lights come on, but it definately has no power for about a second or so and then lurches. it only seems to happen in cooler weather. now that it is in the hundreds in houston, it doesn't happen. when i took it for an oil change last month (july 2011), they did a software update as well. that may have solved it, but it also am experiencing severely decreased fuel economy. it went from average high 30s to lower 40s to the lower 30s and upper 20s as of late. i was told they will look into it when i bring it in for the next oil change.... | |||
| 07/29/2011 | 72000 | ||
| Owner of an 2009 vw jetta tdi, which after being towed to the dealer was told the hpfp failed due to contaminated diesel fuel. after looking at forums and research on the internet, i found this to be reoccurring issue on this model. i have used the same fueling station (shell) and the same diesel pump for the year and a half, and getting statements for the prior of that time from my fuel card mailed to me. on july 29, i was driving on a secondary road, when without notice, my car stalled and lost all power, and never restarted. i had the car towed to the dealer that i had purchased it, and take to do my scheduled maintenance, and received the news of the fuel pump issue on the following monday. i was told that he dealer has contacted the regional vw office, butihave not heard any response. i also called the vw advocate on aug. 5, and was told given a case number and was told that a case manager would be calling me or about aug. 8, and today, aug. 8, i read on the internet that there is another investigation into vw tdi's and i'm growing concern on this issue. i was told that my repairs would cost about $9000, which is half of what i paid for the car, and was told that there was no guarantee it would happen in the future, which makes me unhappy with vw, i believe that vw needs to address this issue. | |||
| 11/10/2010 | 14000 | ||
| During acceleration on a cold engine (first mile) the engine will ocassionally stumble and lose power all together. on several ocassions it has simply turned off. as it is a stick shift, i assumed it was my fault at first. now that i am accustomed to the car, it still happens, particularly the stumbling in the first mile. it feels as if it turns off and on... no warning lights come on, but it definately has no power for about a second or so and then lurches. it only seems to happen in cooler weather. now that it is in the hundreds in houston, it doesn't happen. when i took it for an oil change last month (july 2011), they did a software update as well. that may have solved it, but it also am experiencing severely decreased fuel economy. it went from average high 30s to lower 40s to the lower 30s and upper 20s as of late. i was told they will look into it when i bring it in for the next oil change.... | |||
| 07/29/2011 | 72000 | ||
| Owner of an 2009 vw jetta tdi, which after being towed to the dealer was told the hpfp failed due to contaminated diesel fuel. after looking at forums and research on the internet, i found this to be reoccurring issue on this model. i have used the same fueling station (shell) and the same diesel pump for the year and a half, and getting statements for the prior of that time from my fuel card mailed to me. on july 29, i was driving on a secondary road, when without notice, my car stalled and lost all power, and never restarted. i had the car towed to the dealer that i had purchased it, and take to do my scheduled maintenance, and received the news of the fuel pump issue on the following monday. i was told that he dealer has contacted the regional vw office, butihave not heard any response. i also called the vw advocate on aug. 5, and was told given a case number and was told that a case manager would be calling me or about aug. 8, and today, aug. 8, i read on the internet that there is another investigation into vw tdi's and i'm growing concern on this issue. i was told that my repairs would cost about $9000, which is half of what i paid for the car, and was told that there was no guarantee it would happen in the future, which makes me unhappy with vw, i believe that vw needs to address this issue. | |||
| 11/10/2010 | 14000 | ||
| During acceleration on a cold engine (first mile) the engine will ocassionally stumble and lose power all together. on several ocassions it has simply turned off. as it is a stick shift, i assumed it was my fault at first. now that i am accustomed to the car, it still happens, particularly the stumbling in the first mile. it feels as if it turns off and on... no warning lights come on, but it definately has no power for about a second or so and then lurches. it only seems to happen in cooler weather. now that it is in the hundreds in houston, it doesn't happen. when i took it for an oil change last month (july 2011), they did a software update as well. that may have solved it, but it also am experiencing severely decreased fuel economy. it went from average high 30s to lower 40s to the lower 30s and upper 20s as of late. i was told they will look into it when i bring it in for the next oil change.... | |||
| 07/29/2011 | 72000 | ||
| Owner of an 2009 vw jetta tdi, which after being towed to the dealer was told the hpfp failed due to contaminated diesel fuel. after looking at forums and research on the internet, i found this to be reoccurring issue on this model. i have used the same fueling station (shell) and the same diesel pump for the year and a half, and getting statements for the prior of that time from my fuel card mailed to me. on july 29, i was driving on a secondary road, when without notice, my car stalled and lost all power, and never restarted. i had the car towed to the dealer that i had purchased it, and take to do my scheduled maintenance, and received the news of the fuel pump issue on the following monday. i was told that he dealer has contacted the regional vw office, butihave not heard any response. i also called the vw advocate on aug. 5, and was told given a case number and was told that a case manager would be calling me or about aug. 8, and today, aug. 8, i read on the internet that there is another investigation into vw tdi's and i'm growing concern on this issue. i was told that my repairs would cost about $9000, which is half of what i paid for the car, and was told that there was no guarantee it would happen in the future, which makes me unhappy with vw, i believe that vw needs to address this issue. | |||
| 11/10/2010 | 14000 | ||
| During acceleration on a cold engine (first mile) the engine will ocassionally stumble and lose power all together. on several ocassions it has simply turned off. as it is a stick shift, i assumed it was my fault at first. now that i am accustomed to the car, it still happens, particularly the stumbling in the first mile. it feels as if it turns off and on... no warning lights come on, but it definately has no power for about a second or so and then lurches. it only seems to happen in cooler weather. now that it is in the hundreds in houston, it doesn't happen. when i took it for an oil change last month (july 2011), they did a software update as well. that may have solved it, but it also am experiencing severely decreased fuel economy. it went from average high 30s to lower 40s to the lower 30s and upper 20s as of late. i was told they will look into it when i bring it in for the next oil change.... | |||
| 07/29/2011 | 72000 | ||
| Owner of an 2009 vw jetta tdi, which after being towed to the dealer was told the hpfp failed due to contaminated diesel fuel. after looking at forums and research on the internet, i found this to be reoccurring issue on this model. i have used the same fueling station (shell) and the same diesel pump for the year and a half, and getting statements for the prior of that time from my fuel card mailed to me. on july 29, i was driving on a secondary road, when without notice, my car stalled and lost all power, and never restarted. i had the car towed to the dealer that i had purchased it, and take to do my scheduled maintenance, and received the news of the fuel pump issue on the following monday. i was told that he dealer has contacted the regional vw office, butihave not heard any response. i also called the vw advocate on aug. 5, and was told given a case number and was told that a case manager would be calling me or about aug. 8, and today, aug. 8, i read on the internet that there is another investigation into vw tdi's and i'm growing concern on this issue. i was told that my repairs would cost about $9000, which is half of what i paid for the car, and was told that there was no guarantee it would happen in the future, which makes me unhappy with vw, i believe that vw needs to address this issue. | |||
| 06/30/2011 | 75000 | ||
| Tl-the contact owns a 2009 volkswagen jetta. the contact stated while driving at approximately 5 to 10 mph the vehicle stalled without warning. the vehicle was towed to the dealer who performed a diagnosed that located failure at the high pressure fuel pump failed causing metal to penetrate the fuel system. the vehicle has not been repaired. the failure and the current miles was 75,000. li | |||
| 06/01/2011 | 44300 | ||
| Car failed to start at home on june 1, 2011 at about 44.3k miles. high pressure fuel pump (hpfp) failed and replaced by dealer on june 10, 2011. i'm aware of the ongoing engineering analysis phase of the nhtsa investigation of failures of the hpfp. had my car started, it likely would have stalled on the highway (like many others) and at minimum left me stranded and possibly caused an accident. i put every drop of ulsd in the tank (not a misfuel) and have receipts showing such starting at about 20k miles. at about 26k miles my fuel filter had shiny visible metal specks on top (likely aluminum from the hpfp) and what looked like a coating of dust on the top of the filter. dealer did the 20k fuel filter replacement and i inspected my fuel filter for contamination at about 22k miles and the fuel filter top was pristine. so, the shiny specks developed between 26k and 22k miles. at 26k, the dealer replaced fuel filter and cleaned fuel filter canister, inspected metering valve and fuel tank for contamination. dealer found a few specks in the tank. at 40k miles i replaced my fuel filter as part of routine maintenance and there were still some visible specks but not the dust coating. i cut open a small section of the filter (about 2 inches by 6 inches) and found several visible specks. what i don't know is if the specks were remnants from the 26k mile incident or continual wearing of the hpfp which led to failure on june 1. | |||
| 06/30/2011 | 75000 | ||
| Tl-the contact owns a 2009 volkswagen jetta. the contact stated while driving at approximately 5 to 10 mph the vehicle stalled without warning. the vehicle was towed to the dealer who performed a diagnosed that located failure at the high pressure fuel pump failed causing metal to penetrate the fuel system. the vehicle has not been repaired. the failure and the current miles was 75,000. li | |||
| 06/01/2011 | 44300 | ||
| Car failed to start at home on june 1, 2011 at about 44.3k miles. high pressure fuel pump (hpfp) failed and replaced by dealer on june 10, 2011. i'm aware of the ongoing engineering analysis phase of the nhtsa investigation of failures of the hpfp. had my car started, it likely would have stalled on the highway (like many others) and at minimum left me stranded and possibly caused an accident. i put every drop of ulsd in the tank (not a misfuel) and have receipts showing such starting at about 20k miles. at about 26k miles my fuel filter had shiny visible metal specks on top (likely aluminum from the hpfp) and what looked like a coating of dust on the top of the filter. dealer did the 20k fuel filter replacement and i inspected my fuel filter for contamination at about 22k miles and the fuel filter top was pristine. so, the shiny specks developed between 26k and 22k miles. at 26k, the dealer replaced fuel filter and cleaned fuel filter canister, inspected metering valve and fuel tank for contamination. dealer found a few specks in the tank. at 40k miles i replaced my fuel filter as part of routine maintenance and there were still some visible specks but not the dust coating. i cut open a small section of the filter (about 2 inches by 6 inches) and found several visible specks. what i don't know is if the specks were remnants from the 26k mile incident or continual wearing of the hpfp which led to failure on june 1. | |||
| 06/02/2011 | 37000 | ||
| 1. the car's glow plug light started flashing and the car lost power and stalled. 2. the car stopped running suddenly. per the dealer, it was caused by the fuel pump exploding. 3. the entire fuel system, including the tank, was replaced by the dealer. | |||
| 06/03/2011 | 50700 | ||
| I purchased a certified 2009 vw jetta tdi on 5/5/2011 on 6/3/2011 i had a intermitent ck engine light. found it to be fuel delivery related. ck of fuel filter found alot of fine metalic shavings present, i requested maintinance history and found this vehicle had a hpfp failure in the past at 43366 miles it currently has 50700 miles. this vehicle has a long hesatation to engage in drive and reverse, also had a megatronic unit failure. all filters were reported replaced at 49,129 i left it on the lot and bought a 2011 model. i have a hard time beliving the dealer was not unloading this car..and told me it would be re-certified and sold again on thier lot. i had it for one month and lost 2000 dollars on it | |||
| 05/21/2011 | |||
| Check engine light on and glow plug light flashes. there is a flutter in engine rpm. also there are metal shavings in fuel filter. the dealer dean mccrary vw said car needed exhaust temp senor and it did fix lights that were coming on. as far as metal in the fuel they told me they didnt see any just to keep driving it until there was a problem???. i have a jar of the fuel that came out of the fuel filter! obviously there was some sort of issue metal shavings in fuel filter cannot be normal. obviously there was not going to be metal in fuel filter at this point because i have cleaned it before brought into the shop. but i told them it was full of metal and i had a sample of fuel they could look at. they just said keep driving it and wait until something happens? i believe they have a fuel pump problem i dont understand why i shouldnt go ahead and replace the fuel pump if its pumping metal into my fuel system. | |||
| 05/12/2011 | 45000 | ||
| Tl* the contact owns a 2009 volkswagen jetta diesel tdi. the contact was driving approximately 15 mph when the vehicle suddenly stalled with the illumination of a warning light. the contact was unable to restart the vehicle and it was towed to the dealer. the vehicle was inspected by the dealer and they advised him that the fuel was contaminated. the vehicle was repaired for the entire fuel system. the failure and current mileage was approximately 45,000. the vin was unavailable. | |||
| 02/01/2011 | 51740 | ||
| I was driving the vehicle and it suddenly started to lose power and within seconds stopped completely. the vehicle failed to start so i had it towed to a repair shop. on inspection the mechanic found metal shavings throughout the fuel system including the fuel injectors. on further inspection in was discovered that the high pressure fuel pump (hpfp) had fell apart internally sending metal bits all throughout the fuel system causing the vehicle to shutdown. the entire fuel system was replaced including the three fuel pumps(one in the fuel tank, and the others at the engine compartment including the hpfp), fuel lines, injectors, fuel rail, fuel filters, and all the sensors in the fuel system. basically anywhere the fuel flowed through had to be replaced. the fuel tank was not replaced but thoroughly cleaned. all the old parts are in my possession and show the ground up metal throughout. | |||
| 04/22/2011 | 45563 | ||
| My jetta has been stumbling every once in awhile for quite some time now. just a couple days ago it has begun stalling altogether and i do not know what the cause is yet. basically when i get to a cruising speed or am slowing down slightly where i still have my foot on the gas pedal but am slowing down slowly, the car all of a sudden loses all power and when i step on the pedal more nothing happens. i take it off and after a second or so i step on it again and the car finally accelerates. i am taking it into the shop today to be diagnosed. | |||
| 04/02/2011 | 54000 | ||
| Today is april 2, 2011. i was driving my 2009 jetta tdi on the highway where my engine died on me right before my coil light went off while doing 60+ miles. i had my car towed to the vw dealership in stratford ct. while waiting i started to look up any information on issues related to mine because my car turned only 2 years old march 15 2011. i had heard on the radio on car talk that tdi were shutting down on the highways and that it was being looked into by the nhtsa. i also read dozens of other stories online with related issues which in the end cost them a few thousand to ten thousand to fix on relatively new car. i have read it is due to hpfp needing to be replaced which was damaged when fueled up with incorrect fuel. basically vw is saying that metal paticulates are in the fule filters and system due to putting gas instead of diesel. they are telling this supposed catch all to everyone with this issue. i have never put anything other than diesel into my car. the warrenty is only good up to 50k. i am at 54k. this is an on going issue for jetta tdi owners and will continue to be an issue when the mileage climbs. this is also a safety issue that i take personally due to a child being in the car at the time of the break down in the middle of the highway. i wanted to write in concern for my own issues with this and other ct jetta tdi owners of ct/usa. i don't know if you can help but i wanted to try. thank you very much for your time. | |||
| 03/11/2011 | 27000 | ||
| Vw jetta tdi hesittation and fuel system failure | |||
| 03/06/2011 | 32000 | ||
| On march 6, while driving a 2009 vw jetta tdi at approximate 70 mph on the highway, the cruise control shut off, the glow plug light came on, and an warning that read engine failure workshop! came on. the car would not accelerate faster than 58 mph and i pulled over to the side of the road. the owner's manual did not indicate the meaning of the glow plug warning light. i turned the car off and restarted it and both the glow plug light and engine failure workshop! lights were off. i drove the car home and called the dealership the next morning. the dealership service center indicated that the warning light indicated the glow plug. the dealership stated that i could continue to drive my car until a part they ordered for me came in unless i experienced driveability issues, at which time i could take it directly to the dealership. | |||
| 01/20/2011 | 42000 | ||
| While driving 2009 jetta tdi with approximately 42k miles, glow plug lights flashed and then resulted in engine failure and all power loss while driving approximately 70mph on highway. vehicle was then towed to local car service. at first we were told there may have been contaminated fuel that caused this problem. once a mechanic looked at it we were told there were shards of metal through the fuel lines and in the engine, resulting in repairs upward of $10,000.00. furthermore i have the last 25 reprinted receipt showing diesel was the fuel put in this vehicle, from a reputable fuel provided. i feel this must be address soon or there is going to be a very serious accident. i believe that this could have been a potential accident and we could have been seriously hurt if not for the engine light coming on and us seeing it soon enough to get it stop and under control. i implore you to please check this closely. i see i am not the only complaint on this issue and i believe as these cars get 40k to 50k miles on them we will see much more failures. thanks, mike ruyle | |||
| 02/16/2011 | 42000 | ||
| I was driving a 2009 vw jetta tdi. i was traveling at a highway speed (around 65pmh) when suddenly the engine stopped. i almost got hit while trying to secure the vehicle to a safe location. this problem is very unsafe. the engine malfunction light came on. the car would no longer turn on. i had the car towed to a dealer who stated that the fuel pump was sending metal shards through the fuel system. the total cost is between 6-10k and the car only has 42,000 miles. | |||
| 02/07/2011 | 31000 | ||
| Tl- the contact owns a 2009 volkswagen jetta. the contact was traveling 40 mph when the fuel light came on and the vehicle stalled. the contact took the vehicle to the dealer and was told the entire fuel system needed to be replaced. the manufacturer said it was not under warranty because of bad fuel. the dealer stated the fuel system was rusted all the way through. the contact did have the vehicle repaired. the vin was unknown. the failure mileage 31,000 and current mileages was 32,000. | |||
| 01/20/2011 | 42000 | ||
| While driving 2009 jetta tdi with approximately 42k miles, glow plug lights flashed and then resulted in engine failure and all power loss while driving approximately 70mph on highway. vehicle was then towed to local car service. at first we were told there may have been contaminated fuel that caused this problem. once a mechanic looked at it we were told there were shards of metal through the fuel lines and in the engine, resulting in repairs upward of $10,000.00. furthermore i have the last 25 reprinted receipt showing diesel was the fuel put in this vehicle, from a reputable fuel provided. i feel this must be address soon or there is going to be a very serious accident. i believe that this could have been a potential accident and we could have been seriously hurt if not for the engine light coming on and us seeing it soon enough to get it stop and under control. i implore you to please check this closely. i see i am not the only complaint on this issue and i believe as these cars get 40k to 50k miles on them we will see much more failures. thanks, mike ruyle | |||
| 02/16/2011 | 42000 | ||
| I was driving a 2009 vw jetta tdi. i was traveling at a highway speed (around 65pmh) when suddenly the engine stopped. i almost got hit while trying to secure the vehicle to a safe location. this problem is very unsafe. the engine malfunction light came on. the car would no longer turn on. i had the car towed to a dealer who stated that the fuel pump was sending metal shards through the fuel system. the total cost is between 6-10k and the car only has 42,000 miles. | |||
| 02/07/2011 | 31000 | ||
| Tl- the contact owns a 2009 volkswagen jetta. the contact was traveling 40 mph when the fuel light came on and the vehicle stalled. the contact took the vehicle to the dealer and was told the entire fuel system needed to be replaced. the manufacturer said it was not under warranty because of bad fuel. the dealer stated the fuel system was rusted all the way through. the contact did have the vehicle repaired. the vin was unknown. the failure mileage 31,000 and current mileages was 32,000. | |||
| 02/16/2011 | 42000 | ||
| I was driving a 2009 vw jetta tdi. i was traveling at a highway speed (around 65pmh) when suddenly the engine stopped. i almost got hit while trying to secure the vehicle to a safe location. this problem is very unsafe. the engine malfunction light came on. the car would no longer turn on. i had the car towed to a dealer who stated that the fuel pump was sending metal shards through the fuel system. the total cost is between 6-10k and the car only has 42,000 miles. | |||
| 02/07/2011 | 31000 | ||
| Tl- the contact owns a 2009 volkswagen jetta. the contact was traveling 40 mph when the fuel light came on and the vehicle stalled. the contact took the vehicle to the dealer and was told the entire fuel system needed to be replaced. the manufacturer said it was not under warranty because of bad fuel. the dealer stated the fuel system was rusted all the way through. the contact did have the vehicle repaired. the vin was unknown. the failure mileage 31,000 and current mileages was 32,000. | |||
| 02/10/2011 | 41000 | ||
| Started car to let it warm up.. came out 20 minutes later and the car was off.. had the car towed to dealer to find out that the high pressure fuel pump has failed. the pump sent metal into the fuel system. dealer has covered replacement of entire fuel system under warranty. just received a phone call from the dealer stating that they are now hearing a strange noise in cyl # 1.. waiting for a call at this point.. | |||
| 02/16/2011 | 42000 | ||
| I was driving a 2009 vw jetta tdi. i was traveling at a highway speed (around 65pmh) when suddenly the engine stopped. i almost got hit while trying to secure the vehicle to a safe location. this problem is very unsafe. the engine malfunction light came on. the car would no longer turn on. i had the car towed to a dealer who stated that the fuel pump was sending metal shards through the fuel system. the total cost is between 6-10k and the car only has 42,000 miles. | |||
| 02/07/2011 | 31000 | ||
| Tl- the contact owns a 2009 volkswagen jetta. the contact was traveling 40 mph when the fuel light came on and the vehicle stalled. the contact took the vehicle to the dealer and was told the entire fuel system needed to be replaced. the manufacturer said it was not under warranty because of bad fuel. the dealer stated the fuel system was rusted all the way through. the contact did have the vehicle repaired. the vin was unknown. the failure mileage 31,000 and current mileages was 32,000. | |||
| 02/10/2011 | 41000 | ||
| Started car to let it warm up.. came out 20 minutes later and the car was off.. had the car towed to dealer to find out that the high pressure fuel pump has failed. the pump sent metal into the fuel system. dealer has covered replacement of entire fuel system under warranty. just received a phone call from the dealer stating that they are now hearing a strange noise in cyl # 1.. waiting for a call at this point.. | |||
| 02/08/2011 | 53760 | ||
| Was driving my 2009 jetta tdi to work one morning last week when the check engine light came on and the glow plug light was blinking. the dash indicator said something like engine malfunction workshop. i took it to the dealership after work and they diagnosed the following: received fault for po671a & p0087 glow plug & fuel pressure too low. found regulator leaking on to glow plug #4 causing dtc's for glow plug. i had to have the glow plug and the fuel rail replaced at my expense ($970) since vw wouldn't pay for it and said the repair was not under warranty. i received the car back after the repair and the very next day, while driving to work, the glow plug light started blinking again for awhile and then turned off. so i went back to the dealership and it was diagnosed as a p0087 and they said it was a bad high pressure fuel pump - pressure was too low. i called vw of america and left a message. vwoa contacted the dealership the next day and agreed to cover the bad fuel pump under warranty. the hpfp had not yet blown but would have according to the dealership if i'd kept driving without having the instance of the gp light investigated. this would have caused a catastrophic failure of the fuel system with a cost of repair between $6k - 10k. since we caught it in time, the cost is in the neighborhood of $1600. | |||
| 08/30/2010 | 29400 | ||
| Tl-the contact owns a 2009 volkswagen jetta tdi. the contact stated that after stopping and filling his tank up with deisel fuel, the vehicle stalled 30 miles out of the way. the vehicle would stall a couple times until they reached their destination. the vehicle was taken to a dealer and they advised him that he was using regular gas. the vehicle was repaired for the high pressure fuel system, the tank, and the catalytic converter. the failure mileage was approximately 29,400. the vin was unavailable. tb | |||
| 08/09/2010 | 12500 | ||
| 2009 vw diesel stalling issues when driving the car | |||
| 01/17/2011 | 57692 | ||
| On jan. 17 2011 i was on a 2 lane highway with cruise control set at 55 m.p.h. the vehicle shuddered and suffered an immediate loss of power. the vehicle display said something like engine workgroup. there was also warning light for glowplug and service engine. i continued approx. 2 miles to work with less power and called volkswagen who told me to have vehicle towed for service. vehicle is 2009 vw jetta tdi. service reports they found a muddy looking substance and replaced the egr valve. the check engine light was back on within days of this service but has not been returned as of this time. this vehicle has never had gasoline in the fuel system. | |||
| 02/08/2011 | 53760 | ||
| Was driving my 2009 jetta tdi to work one morning last week when the check engine light came on and the glow plug light was blinking. the dash indicator said something like engine malfunction workshop. i took it to the dealership after work and they diagnosed the following: received fault for po671a & p0087 glow plug & fuel pressure too low. found regulator leaking on to glow plug #4 causing dtc's for glow plug. i had to have the glow plug and the fuel rail replaced at my expense ($970) since vw wouldn't pay for it and said the repair was not under warranty. i received the car back after the repair and the very next day, while driving to work, the glow plug light started blinking again for awhile and then turned off. so i went back to the dealership and it was diagnosed as a p0087 and they said it was a bad high pressure fuel pump - pressure was too low. i called vw of america and left a message. vwoa contacted the dealership the next day and agreed to cover the bad fuel pump under warranty. the hpfp had not yet blown but would have according to the dealership if i'd kept driving without having the instance of the gp light investigated. this would have caused a catastrophic failure of the fuel system with a cost of repair between $6k - 10k. since we caught it in time, the cost is in the neighborhood of $1600. | |||
| 08/30/2010 | 29400 | ||
| Tl-the contact owns a 2009 volkswagen jetta tdi. the contact stated that after stopping and filling his tank up with deisel fuel, the vehicle stalled 30 miles out of the way. the vehicle would stall a couple times until they reached their destination. the vehicle was taken to a dealer and they advised him that he was using regular gas. the vehicle was repaired for the high pressure fuel system, the tank, and the catalytic converter. the failure mileage was approximately 29,400. the vin was unavailable. tb | |||
| 08/09/2010 | 12500 | ||
| 2009 vw diesel stalling issues when driving the car | |||
| 01/17/2011 | 57692 | ||
| On jan. 17 2011 i was on a 2 lane highway with cruise control set at 55 m.p.h. the vehicle shuddered and suffered an immediate loss of power. the vehicle display said something like engine workgroup. there was also warning light for glowplug and service engine. i continued approx. 2 miles to work with less power and called volkswagen who told me to have vehicle towed for service. vehicle is 2009 vw jetta tdi. service reports they found a muddy looking substance and replaced the egr valve. the check engine light was back on within days of this service but has not been returned as of this time. this vehicle has never had gasoline in the fuel system. | |||
| 02/03/2011 | 25000 | ||
| Had a half a tank of fuel from mobil.drove 30 miles without any problems prior to parking car in garage for 30 min.,left for work and car stalled out at an intersection.started up after 3rd attempt to start,ran really rough and died within seconds if accelerator wasn't depressed.almost made it home before dying for good on a hill.had towed to dealership (the only place it has had work done)who is now telling me there was water in fuel, ice in the fuel filter, evidence the fuel tank had been removed in the past(without muy knowledge), and that the hpfp failed and requires total replacement of fuel system.currently waiting to hear if vw will cover under warranty. | |||
| 01/13/2009 | 68000 | ||
| While driving 2009 jetta tdi with approximately 60k miles, glow plug lights flashed and then resulted in engine failure and all power loss while driving approximately 70mph on highway. vehicle was then towed to local vw dealership. at first we were told there may have been contaminated fuel that caused this problem. once a mechanic looked at it we were told there were shards of metal through the fuel lines and in the engine, resulting in repairs upward of $10,000.00. we are currently waiting to see if the extended warranty we purchased with the vehicle will cover this damage. furthermore we optioned a reprinted receipt showing diesel was the last fuel put in this vehicle, from a reputable fuel provided, who is will to let this fuel be tested. | |||
| 11/20/2010 | 25000 | ||
| Tl-the contact owns a 2009 volkswagen jetta. moments after starting the vehicle it stalled. the contact restarted the vehicle but the failure recurred. after applying a heater to the fuel lines the contact was able to start the vehicle successfully. the vehicle was not taken to have the failure diagnosed and was not repaired. the failure continues during cold weather. the failure mileage was 25,000 and the current mileage was 29,000. the vin was unavailable. sm. | |||
| 01/13/2009 | 68000 | ||
| While driving 2009 jetta tdi with approximately 60k miles, glow plug lights flashed and then resulted in engine failure and all power loss while driving approximately 70mph on highway. vehicle was then towed to local vw dealership. at first we were told there may have been contaminated fuel that caused this problem. once a mechanic looked at it we were told there were shards of metal through the fuel lines and in the engine, resulting in repairs upward of $10,000.00. we are currently waiting to see if the extended warranty we purchased with the vehicle will cover this damage. furthermore we optioned a reprinted receipt showing diesel was the last fuel put in this vehicle, from a reputable fuel provided, who is will to let this fuel be tested. | |||
| 11/20/2010 | 25000 | ||
| Tl-the contact owns a 2009 volkswagen jetta. moments after starting the vehicle it stalled. the contact restarted the vehicle but the failure recurred. after applying a heater to the fuel lines the contact was able to start the vehicle successfully. the vehicle was not taken to have the failure diagnosed and was not repaired. the failure continues during cold weather. the failure mileage was 25,000 and the current mileage was 29,000. the vin was unavailable. sm. | |||
| 01/13/2009 | 68000 | ||
| While driving 2009 jetta tdi with approximately 60k miles, glow plug lights flashed and then resulted in engine failure and all power loss while driving approximately 70mph on highway. vehicle was then towed to local vw dealership. at first we were told there may have been contaminated fuel that caused this problem. once a mechanic looked at it we were told there were shards of metal through the fuel lines and in the engine, resulting in repairs upward of $10,000.00. we are currently waiting to see if the extended warranty we purchased with the vehicle will cover this damage. furthermore we optioned a reprinted receipt showing diesel was the last fuel put in this vehicle, from a reputable fuel provided, who is will to let this fuel be tested. | |||
| 11/20/2010 | 25000 | ||
| Tl-the contact owns a 2009 volkswagen jetta. moments after starting the vehicle it stalled. the contact restarted the vehicle but the failure recurred. after applying a heater to the fuel lines the contact was able to start the vehicle successfully. the vehicle was not taken to have the failure diagnosed and was not repaired. the failure continues during cold weather. the failure mileage was 25,000 and the current mileage was 29,000. the vin was unavailable. sm. | |||
| 12/27/2010 | 33600 | ||
| While driving on interstate 5 in central oregon, going approx. 60 mph, 2009 diesel jetta lost power and began to stall out. i had driven almost 245 miles on this day (with the same tank of fuel), before the stall occurred. many warning lights came on the dash, including a flashing glow plug light with engine symbol, engine default light and workshop warning light. upon coming to a stop, the car died completely, would no longer start, and had to be towed to vw. upon receipt of the car, vw tried to accuse me of using bad fuel but then changed their story, once they did more research (and they found that many people across the us are having this problem). volkswagen states that there is a complete fuel pump system failure, with metal particulate in the fuel filters and system, and all components must be replaced. this is currently in progress, and i am stranded approximately 1,000 miles from my home, with no indication of a set completion date for repairs. i am very concerned that this issue will reoccur, as it is being reported on a large scale by many tdi jetta owners on the web forums. please see links: http://forums.tdiclub.com/showthread.php?t=273983 http://forums.tdiclub.com/showthread.php?t=269781 http://forums.tdiclub.com/showthread.php?t=280693 http://www.tdi-issues.com/hpfp-cases-tac68/ http://www.tdi-issues.com/hpfp-cases-tac68/2010-vw-jetta-tdi-gap186.htm#comment344 http://wot.motortrend.com/diesel-investigation-nhtsa-investigating-volkswagen-jetta-tdis-over-stalling-8723.html | |||
| 07/22/2010 | 42000 | ||
| Loss of power, car goes into limp mode when this happens it is a fuel system failure the high pressure fuel pump it send metal shavings throughout the fuel system replace the fuel system i have done this once and now it has failed the 2 time all at my expense, car is currently not running can't afford another repair a real safety issue, no warning when the vehicle goes into power reduction | |||
| 10/28/2010 | 17830 | ||
| Driving at 20 mph heard a clanking noise like a spoon in the garbage disposal coming from the engine compartment. mfd displayed engine fail and the car shut off and would not restart. filled up with approved diesel from mobil a week prior. still had a little less than half a tank. had vehicle towed to local vw dealership. vw described the problem as fuel contamination. subsequently determined that the high pressure fuel pump (hpfp) had failed and caused significant fuel system damage. vw replaced entire fuel system under vehicle warranty. researched the issue and determined this was not an isolated issue for this vehicle (2009 vw jetta tdi). moreover, the notion of 'contaminated fuel' seems to be a catch-all phrase that detracts from what may be the real problem of failed engineering as it relates to the hpfp. lastly, the immediate shutting off of the engine made for a very unsafe condition due to the inability to easily steer or accelerate to a safe location. vehicle was stuck partially on the roadway and had to be pushed and coasted backwards to a safe parking spot out of the roadway and along the curb. | |||
| 10/26/2010 | 56000 | ||
| Car had been operating normally all service performed and no notification from dealership. on 10/26/2010 was driving at posted speed limit on alhambra blvd in pleasant hill/martinez ca. was coming down slight hill and touched accelerator to climb slight grad when the engine just stalled and shut down. there was no warning. car could not be restarted. there was a small noise from the engine compartment and a shutter as as the mechanical power steering failed when the engine stalled. the car was put on a flat bed by martinez pd and taken to a local shop where nothing was done except call the dealership. the dealership, dorito bro in walnut creek ca, requierd the car be flat bedded to them. the car was taken to the dealer ship on 10/27/2010 the dealership then informed me that the battery was shot and they could not even trouble shoot the problem with out a replacement battery. there had been no battery failure prior to this incident. the battery was replaced and the dealership could not tell what was wrong with the car. on 10/28/2010 they believed it was the fuel pump. the pump was replaced on 11/1/2010 and the car could still not be started. the dealership as of 11/2/2010 has opened up another tech ticket to try to resolve the problem. 11/3/2010 was infomred by dealership that the fuel pump needed new bolts because the old bolts can not be reused due to the sensitive nature of the tdi motor. i asked if the fuel pump failed and contaminated the engine dealership said no. | |||
| 10/28/2010 | 17830 | ||
| Driving at 20 mph heard a clanking noise like a spoon in the garbage disposal coming from the engine compartment. mfd displayed engine fail and the car shut off and would not restart. filled up with approved diesel from mobil a week prior. still had a little less than half a tank. had vehicle towed to local vw dealership. vw described the problem as fuel contamination. subsequently determined that the high pressure fuel pump (hpfp) had failed and caused significant fuel system damage. vw replaced entire fuel system under vehicle warranty. researched the issue and determined this was not an isolated issue for this vehicle (2009 vw jetta tdi). moreover, the notion of 'contaminated fuel' seems to be a catch-all phrase that detracts from what may be the real problem of failed engineering as it relates to the hpfp. lastly, the immediate shutting off of the engine made for a very unsafe condition due to the inability to easily steer or accelerate to a safe location. vehicle was stuck partially on the roadway and had to be pushed and coasted backwards to a safe parking spot out of the roadway and along the curb. | |||
| 10/26/2010 | 56000 | ||
| Car had been operating normally all service performed and no notification from dealership. on 10/26/2010 was driving at posted speed limit on alhambra blvd in pleasant hill/martinez ca. was coming down slight hill and touched accelerator to climb slight grad when the engine just stalled and shut down. there was no warning. car could not be restarted. there was a small noise from the engine compartment and a shutter as as the mechanical power steering failed when the engine stalled. the car was put on a flat bed by martinez pd and taken to a local shop where nothing was done except call the dealership. the dealership, dorito bro in walnut creek ca, requierd the car be flat bedded to them. the car was taken to the dealer ship on 10/27/2010 the dealership then informed me that the battery was shot and they could not even trouble shoot the problem with out a replacement battery. there had been no battery failure prior to this incident. the battery was replaced and the dealership could not tell what was wrong with the car. on 10/28/2010 they believed it was the fuel pump. the pump was replaced on 11/1/2010 and the car could still not be started. the dealership as of 11/2/2010 has opened up another tech ticket to try to resolve the problem. 11/3/2010 was infomred by dealership that the fuel pump needed new bolts because the old bolts can not be reused due to the sensitive nature of the tdi motor. i asked if the fuel pump failed and contaminated the engine dealership said no. | |||
| 10/28/2010 | 17830 | ||
| Driving at 20 mph heard a clanking noise like a spoon in the garbage disposal coming from the engine compartment. mfd displayed engine fail and the car shut off and would not restart. filled up with approved diesel from mobil a week prior. still had a little less than half a tank. had vehicle towed to local vw dealership. vw described the problem as fuel contamination. subsequently determined that the high pressure fuel pump (hpfp) had failed and caused significant fuel system damage. vw replaced entire fuel system under vehicle warranty. researched the issue and determined this was not an isolated issue for this vehicle (2009 vw jetta tdi). moreover, the notion of 'contaminated fuel' seems to be a catch-all phrase that detracts from what may be the real problem of failed engineering as it relates to the hpfp. lastly, the immediate shutting off of the engine made for a very unsafe condition due to the inability to easily steer or accelerate to a safe location. vehicle was stuck partially on the roadway and had to be pushed and coasted backwards to a safe parking spot out of the roadway and along the curb. | |||
| 10/26/2010 | 56000 | ||
| Car had been operating normally all service performed and no notification from dealership. on 10/26/2010 was driving at posted speed limit on alhambra blvd in pleasant hill/martinez ca. was coming down slight hill and touched accelerator to climb slight grad when the engine just stalled and shut down. there was no warning. car could not be restarted. there was a small noise from the engine compartment and a shutter as as the mechanical power steering failed when the engine stalled. the car was put on a flat bed by martinez pd and taken to a local shop where nothing was done except call the dealership. the dealership, dorito bro in walnut creek ca, requierd the car be flat bedded to them. the car was taken to the dealer ship on 10/27/2010 the dealership then informed me that the battery was shot and they could not even trouble shoot the problem with out a replacement battery. there had been no battery failure prior to this incident. the battery was replaced and the dealership could not tell what was wrong with the car. on 10/28/2010 they believed it was the fuel pump. the pump was replaced on 11/1/2010 and the car could still not be started. the dealership as of 11/2/2010 has opened up another tech ticket to try to resolve the problem. 11/3/2010 was infomred by dealership that the fuel pump needed new bolts because the old bolts can not be reused due to the sensitive nature of the tdi motor. i asked if the fuel pump failed and contaminated the engine dealership said no. | |||
| 10/28/2010 | 17830 | ||
| Driving at 20 mph heard a clanking noise like a spoon in the garbage disposal coming from the engine compartment. mfd displayed engine fail and the car shut off and would not restart. filled up with approved diesel from mobil a week prior. still had a little less than half a tank. had vehicle towed to local vw dealership. vw described the problem as fuel contamination. subsequently determined that the high pressure fuel pump (hpfp) had failed and caused significant fuel system damage. vw replaced entire fuel system under vehicle warranty. researched the issue and determined this was not an isolated issue for this vehicle (2009 vw jetta tdi). moreover, the notion of 'contaminated fuel' seems to be a catch-all phrase that detracts from what may be the real problem of failed engineering as it relates to the hpfp. lastly, the immediate shutting off of the engine made for a very unsafe condition due to the inability to easily steer or accelerate to a safe location. vehicle was stuck partially on the roadway and had to be pushed and coasted backwards to a safe parking spot out of the roadway and along the curb. | |||
| 10/26/2010 | 56000 | ||
| Car had been operating normally all service performed and no notification from dealership. on 10/26/2010 was driving at posted speed limit on alhambra blvd in pleasant hill/martinez ca. was coming down slight hill and touched accelerator to climb slight grad when the engine just stalled and shut down. there was no warning. car could not be restarted. there was a small noise from the engine compartment and a shutter as as the mechanical power steering failed when the engine stalled. the car was put on a flat bed by martinez pd and taken to a local shop where nothing was done except call the dealership. the dealership, dorito bro in walnut creek ca, requierd the car be flat bedded to them. the car was taken to the dealer ship on 10/27/2010 the dealership then informed me that the battery was shot and they could not even trouble shoot the problem with out a replacement battery. there had been no battery failure prior to this incident. the battery was replaced and the dealership could not tell what was wrong with the car. on 10/28/2010 they believed it was the fuel pump. the pump was replaced on 11/1/2010 and the car could still not be started. the dealership as of 11/2/2010 has opened up another tech ticket to try to resolve the problem. 11/3/2010 was infomred by dealership that the fuel pump needed new bolts because the old bolts can not be reused due to the sensitive nature of the tdi motor. i asked if the fuel pump failed and contaminated the engine dealership said no. | |||
| 10/28/2010 | 17830 | ||
| Driving at 20 mph heard a clanking noise like a spoon in the garbage disposal coming from the engine compartment. mfd displayed engine fail and the car shut off and would not restart. filled up with approved diesel from mobil a week prior. still had a little less than half a tank. had vehicle towed to local vw dealership. vw described the problem as fuel contamination. subsequently determined that the high pressure fuel pump (hpfp) had failed and caused significant fuel system damage. vw replaced entire fuel system under vehicle warranty. researched the issue and determined this was not an isolated issue for this vehicle (2009 vw jetta tdi). moreover, the notion of 'contaminated fuel' seems to be a catch-all phrase that detracts from what may be the real problem of failed engineering as it relates to the hpfp. lastly, the immediate shutting off of the engine made for a very unsafe condition due to the inability to easily steer or accelerate to a safe location. vehicle was stuck partially on the roadway and had to be pushed and coasted backwards to a safe parking spot out of the roadway and along the curb. | |||
| 10/26/2010 | 56000 | ||
| Car had been operating normally all service performed and no notification from dealership. on 10/26/2010 was driving at posted speed limit on alhambra blvd in pleasant hill/martinez ca. was coming down slight hill and touched accelerator to climb slight grad when the engine just stalled and shut down. there was no warning. car could not be restarted. there was a small noise from the engine compartment and a shutter as as the mechanical power steering failed when the engine stalled. the car was put on a flat bed by martinez pd and taken to a local shop where nothing was done except call the dealership. the dealership, dorito bro in walnut creek ca, requierd the car be flat bedded to them. the car was taken to the dealer ship on 10/27/2010 the dealership then informed me that the battery was shot and they could not even trouble shoot the problem with out a replacement battery. there had been no battery failure prior to this incident. the battery was replaced and the dealership could not tell what was wrong with the car. on 10/28/2010 they believed it was the fuel pump. the pump was replaced on 11/1/2010 and the car could still not be started. the dealership as of 11/2/2010 has opened up another tech ticket to try to resolve the problem. 11/3/2010 was infomred by dealership that the fuel pump needed new bolts because the old bolts can not be reused due to the sensitive nature of the tdi motor. i asked if the fuel pump failed and contaminated the engine dealership said no. | |||
| 10/12/2010 | 40600 | ||
| While merging into traffic my 2009 vw jetta tdi engine loss power and later stalled at a intersection and would not run. this was the first time i had any problems with this car. the repair shop said the high pressure fuel pump failed which sent metal all through the fuel system. they state over $8,000.00 to replace the entire fuel system and it is not covered under the service contract. | |||
| 09/28/2010 | 35181 | ||
| While driving at highway speed, 65mph, my '09 jetta tdi stalled. i looked at the instrument panel, it said engine failure. after pulling to the side of the highway, the car was towed to the dealership where i bought the car new, and had all recommended services performed. at 35,000 miles, and having just been serviced at 30,000, i feel this car may continue to have this same stalling problem and is unreliable. | |||
| 09/16/2010 | 32622 | ||
| Tl- the contact owns a 2009 vw jetta diesel dti. while driving the service engine light illuminated a within seconds the vehicle stalled. the vehicle was towed to the dealer diagnosed found metal particle in the high pressure fuel pump. the dealer replaced the high pressure fuel pump and the entire fuel system. the manufacturer will be contacted. the failure and the current mileage were 32,622. li | |||
| 03/30/2009 | 25 | ||
| 2009 vw jetta tdi. engine stalls frequently, with delayed restart. the ecu will shut down the engine if the rpm falls, even momentarily, below some predetermined level, i observe this threshold at about 600 rpm. the key must be cycled to the off position and then back to start to restart the vehicle, but once shut down, there is a brief delay before the ecu will engage the starter, leaving the driver of a stalled vehicle in possible harms way, with the key in the start psotion waiting for the engine to restart. discussion of this problem is often obfuscated by shame, denial and recriminations about drivers ability to adequately operate a manual trans and clutch. very skilled drivers may never see the problem, but may also deny it. many drivers, new to the car, are often unable to drive the vehicle at all. i, as a moderately skilled driver, after over a year driving the car everyday, still stall the vehicle periodically. the solution is to update the firmware in the ecu so that the low rpm threshold is lower (approx 400 rpm), and/or that a short delay be added to the shut down feature so that brief transient low rpm events do not triggerthe shut down. | |||
| 09/16/2010 | 32622 | ||
| Tl- the contact owns a 2009 vw jetta diesel dti. while driving the service engine light illuminated a within seconds the vehicle stalled. the vehicle was towed to the dealer diagnosed found metal particle in the high pressure fuel pump. the dealer replaced the high pressure fuel pump and the entire fuel system. the manufacturer will be contacted. the failure and the current mileage were 32,622. li | |||
| 03/30/2009 | 25 | ||
| 2009 vw jetta tdi. engine stalls frequently, with delayed restart. the ecu will shut down the engine if the rpm falls, even momentarily, below some predetermined level, i observe this threshold at about 600 rpm. the key must be cycled to the off position and then back to start to restart the vehicle, but once shut down, there is a brief delay before the ecu will engage the starter, leaving the driver of a stalled vehicle in possible harms way, with the key in the start psotion waiting for the engine to restart. discussion of this problem is often obfuscated by shame, denial and recriminations about drivers ability to adequately operate a manual trans and clutch. very skilled drivers may never see the problem, but may also deny it. many drivers, new to the car, are often unable to drive the vehicle at all. i, as a moderately skilled driver, after over a year driving the car everyday, still stall the vehicle periodically. the solution is to update the firmware in the ecu so that the low rpm threshold is lower (approx 400 rpm), and/or that a short delay be added to the shut down feature so that brief transient low rpm events do not triggerthe shut down. | |||
| 09/14/2010 | 7500 | ||
| Car, a 2009 vw jetta diesel tdi with manual transmission, suddenly stalls with no warning such as stuttering or power loss, just goes from full on to sudden off even when moving at steady speed---does so at a range of speeds mostly from about 15 to 45 mph and over no distinguishing conditions that induce the stall such as hot or cold or time car has been in use from start up -----there is no disceranble parttern re this stalling other than most often it occurs between 15 and 45 mph. car is driven daily about 100 miles mostly at highway speeds and was purchased new in 2009 and now has about 38,000 miles--problem did not occur when first purchased and has occured over the last year since about the 7500 mile mark and happens at least twice per month. problem does not appear to be electrical as fan, radio etc do not quit, just engine. car is as purchased and recieves service only from the vw dealer from whom it was purcahsed. car replaced a 20051/2 jetta tdi (also manual transmission) which did not experience any such problem. no accident has arisen from this stalling, however it is a safety concern and i have asked the dealer to check into the problem. to date car ahs had all required service and dealer has not idenitifed a source and reports no similar problem with other cars of the same type and vintage. | |||
| 09/02/2010 | 89000 | ||
| 2009 vw jetta tdi fuel pump explodes sending mental shaving into the fuel system and engine. causing the vehicle to stall in the middle of the interstate while driving.dealership gave me repair quote of $10,000. i dont have the money to get my car fix. i was told that this is an ongoing issue with these cars. | |||
| 09/08/2010 | 20000 | ||
| I took my 2009 vw jetta tdi into byers imports, whitehall oh for it's 20k miles service. i had read online that there were issues with the fuel pump throwing metal flakes into the fuel system and i wanted to have them note if there were flakes present when they changed the fuel filter. metal flakes were observed in the fuel line. they refuse to replace the fuel system even though they commented that there are other cars in the shop with the same issue. | |||
| 09/02/2010 | 89000 | ||
| 2009 vw jetta tdi fuel pump explodes sending mental shaving into the fuel system and engine. causing the vehicle to stall in the middle of the interstate while driving.dealership gave me repair quote of $10,000. i dont have the money to get my car fix. i was told that this is an ongoing issue with these cars. | |||
| 09/08/2010 | 20000 | ||
| I took my 2009 vw jetta tdi into byers imports, whitehall oh for it's 20k miles service. i had read online that there were issues with the fuel pump throwing metal flakes into the fuel system and i wanted to have them note if there were flakes present when they changed the fuel filter. metal flakes were observed in the fuel line. they refuse to replace the fuel system even though they commented that there are other cars in the shop with the same issue. | |||
| 09/08/2010 | 53250 | ||
| Pulling out of a shopping center when i felt a loss of power in my 2009 jetta tdi. car finally stopped abruptly and was towed into the dealer. | |||
| 09/02/2010 | 89000 | ||
| 2009 vw jetta tdi fuel pump explodes sending mental shaving into the fuel system and engine. causing the vehicle to stall in the middle of the interstate while driving.dealership gave me repair quote of $10,000. i dont have the money to get my car fix. i was told that this is an ongoing issue with these cars. | |||
| 09/08/2010 | 20000 | ||
| I took my 2009 vw jetta tdi into byers imports, whitehall oh for it's 20k miles service. i had read online that there were issues with the fuel pump throwing metal flakes into the fuel system and i wanted to have them note if there were flakes present when they changed the fuel filter. metal flakes were observed in the fuel line. they refuse to replace the fuel system even though they commented that there are other cars in the shop with the same issue. | |||
| 09/08/2010 | 53250 | ||
| Pulling out of a shopping center when i felt a loss of power in my 2009 jetta tdi. car finally stopped abruptly and was towed into the dealer. | |||
| 09/01/2010 | 10000 | ||
| 2009 vw jetta tdi hesitates severely when accelerating quickly from slow movement, such as while turning left in heavy traffic from the center turn lane. we have had several near crashes from this very situation. the car has been to the dealer 3 times for this problem. the dealer finds nothing wrong and no issues show up on the computer. i bought the car new. it now has 13,000. miles on it. people on the tdi club forum suggest there is a problem with the dsg transmission. i don't know what is wrong, just that in certain situations when you need to accelerate quickly the car just doesn't go. i actually find myself pumping the gas to try to get it going. i am afraid that sooner or later someone is going to have a crash. | |||
| 08/12/2009 | 26220 | ||
| Vehicle stalled in middle of a crossroad on a busy highway and would not restart. pushed out of intersection and called aaa for tow to dealer. dealer reported hpfp catastrophic failure due to contaminated fuel. $8-10k to repair, over half value of 2009 car. vehicle was vw jetta tdi. 27 days later repair still awaiting parts because of high demand from multiple failures. | |||
| 07/25/2010 | 38000 | ||
| On july 25, 2010, while we were out of town, the 2009 vw jetta incurred a major engine malfunction. the mechanic in the local area diagnosed the problem as contaminated fuel but could not make the repair. the car was towed back to charlotte where it was determined that the high pressure fuel pump failed and in its failure damaged beyond repair the fuel injectors. the mechanic in charlotte performed extensive repairs, including the fuel pump and injectors. the car was returned to me on september september 2, 2010. on september 7, 2010, on another out-of-town trip, the engine malfunctioned again, and with the exact same symptoms as occurred during the first incident. the car will be towed back to charlotte, to carolina vw, a vw dealer. the mechanic who performed the repairs believe that the mechanical failure is rooted in a design flaw with the mechanical pump. | |||
| 07/21/2010 | 51400 | ||
| Tl- the contact owns a 2009 jetta diesel. while driving with the cruise control set at 65mph the warning light illuminated the cruise control canceled the vehicle slow down. the second failure he experienced when he merged into the intersection the vehicle stalled. the vehicle was towed to the dealer diagnosed located a failure code at the high pressure fuel pump contaminated the fuel system. the vehicle was taken to a dealer out of town for further examination. the manufacturer took a report 100295867. the failure and the current mileage were 51,400. li | |||
| 09/02/2010 | 89000 | ||
| 2009 vw jetta tdi fuel pump explodes sending mental shaving into the fuel system and engine. causing the vehicle to stall in the middle of the interstate while driving.dealership gave me repair quote of $10,000. i dont have the money to get my car fix. i was told that this is an ongoing issue with these cars. | |||
| 09/08/2010 | 20000 | ||
| I took my 2009 vw jetta tdi into byers imports, whitehall oh for it's 20k miles service. i had read online that there were issues with the fuel pump throwing metal flakes into the fuel system and i wanted to have them note if there were flakes present when they changed the fuel filter. metal flakes were observed in the fuel line. they refuse to replace the fuel system even though they commented that there are other cars in the shop with the same issue. | |||
| 09/08/2010 | 53250 | ||
| Pulling out of a shopping center when i felt a loss of power in my 2009 jetta tdi. car finally stopped abruptly and was towed into the dealer. | |||
| 09/01/2010 | 10000 | ||
| 2009 vw jetta tdi hesitates severely when accelerating quickly from slow movement, such as while turning left in heavy traffic from the center turn lane. we have had several near crashes from this very situation. the car has been to the dealer 3 times for this problem. the dealer finds nothing wrong and no issues show up on the computer. i bought the car new. it now has 13,000. miles on it. people on the tdi club forum suggest there is a problem with the dsg transmission. i don't know what is wrong, just that in certain situations when you need to accelerate quickly the car just doesn't go. i actually find myself pumping the gas to try to get it going. i am afraid that sooner or later someone is going to have a crash. | |||
| 08/12/2009 | 26220 | ||
| Vehicle stalled in middle of a crossroad on a busy highway and would not restart. pushed out of intersection and called aaa for tow to dealer. dealer reported hpfp catastrophic failure due to contaminated fuel. $8-10k to repair, over half value of 2009 car. vehicle was vw jetta tdi. 27 days later repair still awaiting parts because of high demand from multiple failures. | |||
| 07/25/2010 | 38000 | ||
| On july 25, 2010, while we were out of town, the 2009 vw jetta incurred a major engine malfunction. the mechanic in the local area diagnosed the problem as contaminated fuel but could not make the repair. the car was towed back to charlotte where it was determined that the high pressure fuel pump failed and in its failure damaged beyond repair the fuel injectors. the mechanic in charlotte performed extensive repairs, including the fuel pump and injectors. the car was returned to me on september september 2, 2010. on september 7, 2010, on another out-of-town trip, the engine malfunctioned again, and with the exact same symptoms as occurred during the first incident. the car will be towed back to charlotte, to carolina vw, a vw dealer. the mechanic who performed the repairs believe that the mechanical failure is rooted in a design flaw with the mechanical pump. | |||
| 07/21/2010 | 51400 | ||
| Tl- the contact owns a 2009 jetta diesel. while driving with the cruise control set at 65mph the warning light illuminated the cruise control canceled the vehicle slow down. the second failure he experienced when he merged into the intersection the vehicle stalled. the vehicle was towed to the dealer diagnosed located a failure code at the high pressure fuel pump contaminated the fuel system. the vehicle was taken to a dealer out of town for further examination. the manufacturer took a report 100295867. the failure and the current mileage were 51,400. li | |||
| 08/30/2010 | 59000 | ||
| Tl-the contact owns a 2009 volkswagen jetta. while driving at approximately 30 mph the vehicle stalled and a check engine light illuminated on the dashboard. the vehicle would not start so it was towed to an authorized dealer where he was informed the entire fuel system needed to be replaced. it was not repaired. the failure and current mileages were 59,000. sm. | |||
| 09/01/2010 | 60000 | ||
| When pulling out from a stop, the car will occasionally stutter as if it is about to stall (hasn't stalled yet) and the engine almost shuts off. this has happened off and on for about a year. currently have 60k miles on the car, guessing the issue began around 30-40k. | |||
| 09/08/2010 | 53250 | ||
| Pulling out of a shopping center when i felt a loss of power in my 2009 jetta tdi. car finally stopped abruptly and was towed into the dealer. | |||
| 09/01/2010 | 10000 | ||
| 2009 vw jetta tdi hesitates severely when accelerating quickly from slow movement, such as while turning left in heavy traffic from the center turn lane. we have had several near crashes from this very situation. the car has been to the dealer 3 times for this problem. the dealer finds nothing wrong and no issues show up on the computer. i bought the car new. it now has 13,000. miles on it. people on the tdi club forum suggest there is a problem with the dsg transmission. i don't know what is wrong, just that in certain situations when you need to accelerate quickly the car just doesn't go. i actually find myself pumping the gas to try to get it going. i am afraid that sooner or later someone is going to have a crash. | |||
| 08/12/2009 | 26220 | ||
| Vehicle stalled in middle of a crossroad on a busy highway and would not restart. pushed out of intersection and called aaa for tow to dealer. dealer reported hpfp catastrophic failure due to contaminated fuel. $8-10k to repair, over half value of 2009 car. vehicle was vw jetta tdi. 27 days later repair still awaiting parts because of high demand from multiple failures. | |||
| 07/25/2010 | 38000 | ||
| On july 25, 2010, while we were out of town, the 2009 vw jetta incurred a major engine malfunction. the mechanic in the local area diagnosed the problem as contaminated fuel but could not make the repair. the car was towed back to charlotte where it was determined that the high pressure fuel pump failed and in its failure damaged beyond repair the fuel injectors. the mechanic in charlotte performed extensive repairs, including the fuel pump and injectors. the car was returned to me on september september 2, 2010. on september 7, 2010, on another out-of-town trip, the engine malfunctioned again, and with the exact same symptoms as occurred during the first incident. the car will be towed back to charlotte, to carolina vw, a vw dealer. the mechanic who performed the repairs believe that the mechanical failure is rooted in a design flaw with the mechanical pump. | |||
| 07/21/2010 | 51400 | ||
| Tl- the contact owns a 2009 jetta diesel. while driving with the cruise control set at 65mph the warning light illuminated the cruise control canceled the vehicle slow down. the second failure he experienced when he merged into the intersection the vehicle stalled. the vehicle was towed to the dealer diagnosed located a failure code at the high pressure fuel pump contaminated the fuel system. the vehicle was taken to a dealer out of town for further examination. the manufacturer took a report 100295867. the failure and the current mileage were 51,400. li | |||
| 08/30/2010 | 59000 | ||
| Tl-the contact owns a 2009 volkswagen jetta. while driving at approximately 30 mph the vehicle stalled and a check engine light illuminated on the dashboard. the vehicle would not start so it was towed to an authorized dealer where he was informed the entire fuel system needed to be replaced. it was not repaired. the failure and current mileages were 59,000. sm. | |||
| 09/01/2010 | 60000 | ||
| When pulling out from a stop, the car will occasionally stutter as if it is about to stall (hasn't stalled yet) and the engine almost shuts off. this has happened off and on for about a year. currently have 60k miles on the car, guessing the issue began around 30-40k. | |||
| 09/01/2010 | 10000 | ||
| 2009 vw jetta tdi hesitates severely when accelerating quickly from slow movement, such as while turning left in heavy traffic from the center turn lane. we have had several near crashes from this very situation. the car has been to the dealer 3 times for this problem. the dealer finds nothing wrong and no issues show up on the computer. i bought the car new. it now has 13,000. miles on it. people on the tdi club forum suggest there is a problem with the dsg transmission. i don't know what is wrong, just that in certain situations when you need to accelerate quickly the car just doesn't go. i actually find myself pumping the gas to try to get it going. i am afraid that sooner or later someone is going to have a crash. | |||
| 08/12/2009 | 26220 | ||
| Vehicle stalled in middle of a crossroad on a busy highway and would not restart. pushed out of intersection and called aaa for tow to dealer. dealer reported hpfp catastrophic failure due to contaminated fuel. $8-10k to repair, over half value of 2009 car. vehicle was vw jetta tdi. 27 days later repair still awaiting parts because of high demand from multiple failures. | |||
| 07/25/2010 | 38000 | ||
| On july 25, 2010, while we were out of town, the 2009 vw jetta incurred a major engine malfunction. the mechanic in the local area diagnosed the problem as contaminated fuel but could not make the repair. the car was towed back to charlotte where it was determined that the high pressure fuel pump failed and in its failure damaged beyond repair the fuel injectors. the mechanic in charlotte performed extensive repairs, including the fuel pump and injectors. the car was returned to me on september september 2, 2010. on september 7, 2010, on another out-of-town trip, the engine malfunctioned again, and with the exact same symptoms as occurred during the first incident. the car will be towed back to charlotte, to carolina vw, a vw dealer. the mechanic who performed the repairs believe that the mechanical failure is rooted in a design flaw with the mechanical pump. | |||
| 07/21/2010 | 51400 | ||
| Tl- the contact owns a 2009 jetta diesel. while driving with the cruise control set at 65mph the warning light illuminated the cruise control canceled the vehicle slow down. the second failure he experienced when he merged into the intersection the vehicle stalled. the vehicle was towed to the dealer diagnosed located a failure code at the high pressure fuel pump contaminated the fuel system. the vehicle was taken to a dealer out of town for further examination. the manufacturer took a report 100295867. the failure and the current mileage were 51,400. li | |||
| 08/30/2010 | 59000 | ||
| Tl-the contact owns a 2009 volkswagen jetta. while driving at approximately 30 mph the vehicle stalled and a check engine light illuminated on the dashboard. the vehicle would not start so it was towed to an authorized dealer where he was informed the entire fuel system needed to be replaced. it was not repaired. the failure and current mileages were 59,000. sm. | |||
| 09/01/2010 | 60000 | ||
| When pulling out from a stop, the car will occasionally stutter as if it is about to stall (hasn't stalled yet) and the engine almost shuts off. this has happened off and on for about a year. currently have 60k miles on the car, guessing the issue began around 30-40k. | |||
| 08/30/2010 | 59000 | ||
| Tl-the contact owns a 2009 volkswagen jetta. while driving at approximately 30 mph the vehicle stalled and a check engine light illuminated on the dashboard. the vehicle would not start so it was towed to an authorized dealer where he was informed the entire fuel system needed to be replaced. it was not repaired. the failure and current mileages were 59,000. sm. | |||
| 09/01/2010 | 60000 | ||
| When pulling out from a stop, the car will occasionally stutter as if it is about to stall (hasn't stalled yet) and the engine almost shuts off. this has happened off and on for about a year. currently have 60k miles on the car, guessing the issue began around 30-40k. | |||
| 08/24/2010 | 20000 | ||
| I recently purchased a 2009 volkswagen jetta tdi diesel car with a 6 speed manual transmission and 20,000 miles. i have notice that the car is extremely easy to stall when attempting to accelerate in first and second gears. it seems the injection timing may be too far advanced. i have driven lots of similar older model diesel cars in europe and elsewhere without any such problems. i do not know what to do to correct the problem. i have noticed that you must speed up significantly in first gear before shifting to second. the engine seems to be unable to lug at a low rpms. | |||
| 09/01/2010 | 21350 | ||
| The day after 20k mile service (oil/filter change, fuel filter changed) and about 20 miles following a refueling, the engine stalled while idling at a traffic light. would not restart and had to be towed to repair shop. cause is unknown at this time. | |||
| 06/01/2009 | 1 | ||
| At lower speeds (<40mph) under acceleration my 09 vw jetta tdi hesitates and even stalls for a split second before accelerating again. it seems as if ignition or fuel supply is disrupted abruptly and completely for a split second. the problem exists when pulling out of a driveway (just beginning a drive) or after driving for an extended time frame. i assumed that it was caused by debris in the fuel filter. my car currently has over 40k miles and the problem has existed since the car was brand new and continues even now. also, when taking off (especially with the a/c on) the car stalls very easily. it requires much more fuel than i have had with a manual transmission to keep from stalling out. | |||
| 08/24/2010 | 20000 | ||
| I recently purchased a 2009 volkswagen jetta tdi diesel car with a 6 speed manual transmission and 20,000 miles. i have notice that the car is extremely easy to stall when attempting to accelerate in first and second gears. it seems the injection timing may be too far advanced. i have driven lots of similar older model diesel cars in europe and elsewhere without any such problems. i do not know what to do to correct the problem. i have noticed that you must speed up significantly in first gear before shifting to second. the engine seems to be unable to lug at a low rpms. | |||
| 09/01/2010 | 21350 | ||
| The day after 20k mile service (oil/filter change, fuel filter changed) and about 20 miles following a refueling, the engine stalled while idling at a traffic light. would not restart and had to be towed to repair shop. cause is unknown at this time. | |||
| 06/01/2009 | 1 | ||
| At lower speeds (<40mph) under acceleration my 09 vw jetta tdi hesitates and even stalls for a split second before accelerating again. it seems as if ignition or fuel supply is disrupted abruptly and completely for a split second. the problem exists when pulling out of a driveway (just beginning a drive) or after driving for an extended time frame. i assumed that it was caused by debris in the fuel filter. my car currently has over 40k miles and the problem has existed since the car was brand new and continues even now. also, when taking off (especially with the a/c on) the car stalls very easily. it requires much more fuel than i have had with a manual transmission to keep from stalling out. | |||
| 08/24/2010 | 20000 | ||
| I recently purchased a 2009 volkswagen jetta tdi diesel car with a 6 speed manual transmission and 20,000 miles. i have notice that the car is extremely easy to stall when attempting to accelerate in first and second gears. it seems the injection timing may be too far advanced. i have driven lots of similar older model diesel cars in europe and elsewhere without any such problems. i do not know what to do to correct the problem. i have noticed that you must speed up significantly in first gear before shifting to second. the engine seems to be unable to lug at a low rpms. | |||
| 01/01/1901 | 1 | ||
| Letter to the administrator from congressman on behalf of constituent expressing her concerns about the malfunction of the vw jetta tdi diesel automobiles (reply to scottsdale, az office). *kb 2009 volkswagen jetta. the consumer stated there was a growing concern about the high pressure fuel pumps on volkswagen new clean diesel tdi vehicles. vehicles are randomly suffering catastrophic fuel system failure that requires up to 10,000 in repairs. the consumer stated he experienced the exact failure as so many others have. the consumer was informed by vw that the failure resulted from contaminated fuel and they would not cover the cost. the consumer was informed, metal shavings were found in the fuel pump which indicated regular gas was placed in the vehicle. the consumer then produced all of the diesel receipts and then vw stated maybe it was bad gas that contained water. *jb | |||
| 06/02/2010 | |||
| Engine failed on 2009 vw jetta tdi. lost power on ca highway (unsafe). car has been towed, dealer claims bad fuel/fuel contamination. have been told that it is a high pressure fuel pump failure, an ongoing problem with 2009/2010 jetta tdi cars. | |||
| 04/18/2010 | 19600 | ||
| Vehicle began leaking diesel fuel after 20,000 mile service at fletcher jones volkswagen in chicago, illinois. i am a former automotive engineer, so fortunately i knew to take the car back quickly. some owners may have continued to drive the car and it could have resulted in a fire. the dealer claims that the issue was a defective fuel filter. hopefully vw of america is taking the matter seriously, though they do not really seem to care much about quality based on our experiences so far. | |||
| FUEL SYSTEM, GASOLINE | |||
| 11/28/2012 | 38000 | ||
| Tl* the contact owns a 2009 volkswagen jetta. the contact stated that while driving 55 mph, the vehicle stalled with the illumination of the engine fault workshop light. the vehicle was taken to the dealer for inspection where they advised that the failure could have been caused by a failing fuel pump. the vehicle was not repaired. the manufacturer was not notified of the issue. the failure mileage was 38,000. the vin was unavailable. | |||
| 08/11/2011 | 53390 | ||
| The incident happened on the highway minutes after i left work. some of the lights came up on the dashboard that made me pull over and stop to check what they mean. i turned the car off and checked the meaning of the icons in the auto manual. per advise in the manual, i contacted vw dealership where i was told to bring the car immediately in. unfortunately, the car did not start anymore and i was towed to the dealership where the vehicle was purchased. the cause for this was internal pump failure which mean replacing high pressure pump, fuel tank etc. i posses all the necessary documents with the detail information and correct definitions of exact failure. it has caused great inconvenience since this is the only car in our family. it also costed us $219.92 out of pocket to cover this incident since extended warranty of vw did not pick up the tab in full. again, all documents are in my possession to prove it. it took 7 days to receive the car back. | |||
| 05/31/2011 | 59527 | ||
| Vehicles check engine light came on and loss of power died in middle of road towed to dealership and it was covered for warranty they replaced the whole fuel system due to contamination, now not even a year later less 15,000 miles they loss of power again, dealership has had my car for 2 weeks they didnt know weather or not they were going to warranty it the said it had a failed fuel injector. still do not have car back.im beginging to wonder if there wasnt more wrong than just a fuel injector, maybe the high pressure fuel pump was at fault a second time, and they just didnt want to tell me | |||
| 08/11/2011 | 53390 | ||
| The incident happened on the highway minutes after i left work. some of the lights came up on the dashboard that made me pull over and stop to check what they mean. i turned the car off and checked the meaning of the icons in the auto manual. per advise in the manual, i contacted vw dealership where i was told to bring the car immediately in. unfortunately, the car did not start anymore and i was towed to the dealership where the vehicle was purchased. the cause for this was internal pump failure which mean replacing high pressure pump, fuel tank etc. i posses all the necessary documents with the detail information and correct definitions of exact failure. it has caused great inconvenience since this is the only car in our family. it also costed us $219.92 out of pocket to cover this incident since extended warranty of vw did not pick up the tab in full. again, all documents are in my possession to prove it. it took 7 days to receive the car back. | |||
| 05/31/2011 | 59527 | ||
| Vehicles check engine light came on and loss of power died in middle of road towed to dealership and it was covered for warranty they replaced the whole fuel system due to contamination, now not even a year later less 15,000 miles they loss of power again, dealership has had my car for 2 weeks they didnt know weather or not they were going to warranty it the said it had a failed fuel injector. still do not have car back.im beginging to wonder if there wasnt more wrong than just a fuel injector, maybe the high pressure fuel pump was at fault a second time, and they just didnt want to tell me | |||
| 04/28/2012 | 78209 | ||
| I was driving up a hill in a neighbouring town and my car lost all power almost instantly. my mdf read engine fault workshop and my glow plug light (since this is a diesel powered vehicle) started rapidly flashing. i was able to shift the car to neutral and coast to the top of the hill, then once reaching the apex of the hill, coast into a grocery store parking lot. my car was completely dead, and i had to tow it to the dealer. | |||
| 05/31/2011 | 59527 | ||
| Vehicles check engine light came on and loss of power died in middle of road towed to dealership and it was covered for warranty they replaced the whole fuel system due to contamination, now not even a year later less 15,000 miles they loss of power again, dealership has had my car for 2 weeks they didnt know weather or not they were going to warranty it the said it had a failed fuel injector. still do not have car back.im beginging to wonder if there wasnt more wrong than just a fuel injector, maybe the high pressure fuel pump was at fault a second time, and they just didnt want to tell me | |||
| 04/28/2012 | 78209 | ||
| I was driving up a hill in a neighbouring town and my car lost all power almost instantly. my mdf read engine fault workshop and my glow plug light (since this is a diesel powered vehicle) started rapidly flashing. i was able to shift the car to neutral and coast to the top of the hill, then once reaching the apex of the hill, coast into a grocery store parking lot. my car was completely dead, and i had to tow it to the dealer. | |||
| 05/31/2011 | 59527 | ||
| Vehicles check engine light came on and loss of power died in middle of road towed to dealership and it was covered for warranty they replaced the whole fuel system due to contamination, now not even a year later less 15,000 miles they loss of power again, dealership has had my car for 2 weeks they didnt know weather or not they were going to warranty it the said it had a failed fuel injector. still do not have car back.im beginging to wonder if there wasnt more wrong than just a fuel injector, maybe the high pressure fuel pump was at fault a second time, and they just didnt want to tell me | |||
| 04/28/2012 | 78209 | ||
| I was driving up a hill in a neighbouring town and my car lost all power almost instantly. my mdf read engine fault workshop and my glow plug light (since this is a diesel powered vehicle) started rapidly flashing. i was able to shift the car to neutral and coast to the top of the hill, then once reaching the apex of the hill, coast into a grocery store parking lot. my car was completely dead, and i had to tow it to the dealer. | |||
| 06/06/2011 | 52000 | ||
| High pressure fuel pump failed at 52000 miles. the entire fuel system was replaced with a warranty on parts of 12000 miles. after 15000 miles i experienced issue with high pressure fuel pump again. the fuel line from high pressure pump to fuel rail was replaced. | |||
| 01/13/2012 | 59060 | ||
| The diesel hpfp failed while driving. car lost power and had to be towed to dealer for repair. entire fuel system was replaced under warranty. | |||
| 06/06/2011 | 52000 | ||
| High pressure fuel pump failed at 52000 miles. the entire fuel system was replaced with a warranty on parts of 12000 miles. after 15000 miles i experienced issue with high pressure fuel pump again. the fuel line from high pressure pump to fuel rail was replaced. | |||
| 01/13/2012 | 59060 | ||
| The diesel hpfp failed while driving. car lost power and had to be towed to dealer for repair. entire fuel system was replaced under warranty. | |||
| 11/08/2011 | 50632 | ||
| Glow plug light and engine fault workshop light came on as i was pulling into work in a.m. parked and restarted vehicle, with no further warning lights. i made appointment for scheduled maintainence with dealer. when i left for home that evening the vehicle started ok with no warning lights. while driving down the interstate freeway at 70 mph the same warnings suddenly came back on and vehicle suffered immediate decrease in power with speed down to about 50 mph. i exited the interstate and tried to make it to the vw dealership, but engine shut down when i stopped at stop sign and would not restart. vehicle was pushed to the roadside by state police and had to be towed. vw mechanic found that the high pressure fuel pump had failed with excessive metal shavings found throughout the fuel system. a diesel fuel sample was sent for testing and was okay. dealer had to replace the entire fuel system. | |||
| 11/14/2011 | 67854 | ||
| Car would not start. luckily parked in garage. towed to dealer. determined to be hpfp failure and dpf failure. hpfp and dpf replaced along with associated small parts. but did not replace entire fuel system. a fuel sample taken from the fuel return hose when the car died looks like fine metallic particles. settled to the bottom of the jar after several days. a magnet did not attract the particles so must have been aluminum - most likely from the piston bore of the hpfp. vw paid for the repair. the day i got the car back i took a fuel sample from the fuel tank. once again metal particles (along with other debris normally found in a fuel tank) were found. now we are fearful of driving the car due to metal particles in the fuel system will destroy the new hpfp. please make vw do a recall and replace the pump with a new design that will not self destruct! a car that should go 200k miles or more has failed at 67k miles. and is guaranteed to fail again due to the poor design of the hpfp. this is a huge financial hit for our family as now we are fearful of driving the car and may have to sell it to get a more reliable car. vw is blaming the problems on fuel contamination and that may be true but there is no excuse for a huge repair bill from one tank of fuel that is not up to specs. | |||
| 11/08/2011 | 50632 | ||
| Glow plug light and engine fault workshop light came on as i was pulling into work in a.m. parked and restarted vehicle, with no further warning lights. i made appointment for scheduled maintainence with dealer. when i left for home that evening the vehicle started ok with no warning lights. while driving down the interstate freeway at 70 mph the same warnings suddenly came back on and vehicle suffered immediate decrease in power with speed down to about 50 mph. i exited the interstate and tried to make it to the vw dealership, but engine shut down when i stopped at stop sign and would not restart. vehicle was pushed to the roadside by state police and had to be towed. vw mechanic found that the high pressure fuel pump had failed with excessive metal shavings found throughout the fuel system. a diesel fuel sample was sent for testing and was okay. dealer had to replace the entire fuel system. | |||
| 11/14/2011 | 67854 | ||
| Car would not start. luckily parked in garage. towed to dealer. determined to be hpfp failure and dpf failure. hpfp and dpf replaced along with associated small parts. but did not replace entire fuel system. a fuel sample taken from the fuel return hose when the car died looks like fine metallic particles. settled to the bottom of the jar after several days. a magnet did not attract the particles so must have been aluminum - most likely from the piston bore of the hpfp. vw paid for the repair. the day i got the car back i took a fuel sample from the fuel tank. once again metal particles (along with other debris normally found in a fuel tank) were found. now we are fearful of driving the car due to metal particles in the fuel system will destroy the new hpfp. please make vw do a recall and replace the pump with a new design that will not self destruct! a car that should go 200k miles or more has failed at 67k miles. and is guaranteed to fail again due to the poor design of the hpfp. this is a huge financial hit for our family as now we are fearful of driving the car and may have to sell it to get a more reliable car. vw is blaming the problems on fuel contamination and that may be true but there is no excuse for a huge repair bill from one tank of fuel that is not up to specs. | |||
| 11/08/2011 | 50632 | ||
| Glow plug light and engine fault workshop light came on as i was pulling into work in a.m. parked and restarted vehicle, with no further warning lights. i made appointment for scheduled maintainence with dealer. when i left for home that evening the vehicle started ok with no warning lights. while driving down the interstate freeway at 70 mph the same warnings suddenly came back on and vehicle suffered immediate decrease in power with speed down to about 50 mph. i exited the interstate and tried to make it to the vw dealership, but engine shut down when i stopped at stop sign and would not restart. vehicle was pushed to the roadside by state police and had to be towed. vw mechanic found that the high pressure fuel pump had failed with excessive metal shavings found throughout the fuel system. a diesel fuel sample was sent for testing and was okay. dealer had to replace the entire fuel system. | |||
| 11/14/2011 | 67854 | ||
| Car would not start. luckily parked in garage. towed to dealer. determined to be hpfp failure and dpf failure. hpfp and dpf replaced along with associated small parts. but did not replace entire fuel system. a fuel sample taken from the fuel return hose when the car died looks like fine metallic particles. settled to the bottom of the jar after several days. a magnet did not attract the particles so must have been aluminum - most likely from the piston bore of the hpfp. vw paid for the repair. the day i got the car back i took a fuel sample from the fuel tank. once again metal particles (along with other debris normally found in a fuel tank) were found. now we are fearful of driving the car due to metal particles in the fuel system will destroy the new hpfp. please make vw do a recall and replace the pump with a new design that will not self destruct! a car that should go 200k miles or more has failed at 67k miles. and is guaranteed to fail again due to the poor design of the hpfp. this is a huge financial hit for our family as now we are fearful of driving the car and may have to sell it to get a more reliable car. vw is blaming the problems on fuel contamination and that may be true but there is no excuse for a huge repair bill from one tank of fuel that is not up to specs. | |||
| 11/08/2011 | 50632 | ||
| Glow plug light and engine fault workshop light came on as i was pulling into work in a.m. parked and restarted vehicle, with no further warning lights. i made appointment for scheduled maintainence with dealer. when i left for home that evening the vehicle started ok with no warning lights. while driving down the interstate freeway at 70 mph the same warnings suddenly came back on and vehicle suffered immediate decrease in power with speed down to about 50 mph. i exited the interstate and tried to make it to the vw dealership, but engine shut down when i stopped at stop sign and would not restart. vehicle was pushed to the roadside by state police and had to be towed. vw mechanic found that the high pressure fuel pump had failed with excessive metal shavings found throughout the fuel system. a diesel fuel sample was sent for testing and was okay. dealer had to replace the entire fuel system. | |||
| 11/14/2011 | 67854 | ||
| Car would not start. luckily parked in garage. towed to dealer. determined to be hpfp failure and dpf failure. hpfp and dpf replaced along with associated small parts. but did not replace entire fuel system. a fuel sample taken from the fuel return hose when the car died looks like fine metallic particles. settled to the bottom of the jar after several days. a magnet did not attract the particles so must have been aluminum - most likely from the piston bore of the hpfp. vw paid for the repair. the day i got the car back i took a fuel sample from the fuel tank. once again metal particles (along with other debris normally found in a fuel tank) were found. now we are fearful of driving the car due to metal particles in the fuel system will destroy the new hpfp. please make vw do a recall and replace the pump with a new design that will not self destruct! a car that should go 200k miles or more has failed at 67k miles. and is guaranteed to fail again due to the poor design of the hpfp. this is a huge financial hit for our family as now we are fearful of driving the car and may have to sell it to get a more reliable car. vw is blaming the problems on fuel contamination and that may be true but there is no excuse for a huge repair bill from one tank of fuel that is not up to specs. | |||
| 12/20/2011 | 50000 | ||
| While driving, our 2009 vw jetta tdi stalled and stopped in an intersection. when restarted the glow-plug light and check engine light stayed on while the car limped to a stop on the side of the road. we had the car towed to the local vw dealer and was told that the high pressure fuel pump had failed and the total fuel system would have to be replaced do to contamination. i was surprised when the est'd cost of $7,500 to repair my car was presented to us with no offer of help by vw. i was even more surprised when the service writer said that that part has been redesigned a number of times to help deal with this issue, | |||
| 11/14/2011 | 55000 | ||
| The car is a 2009 vw jetta tdi clean diesel. while on the new york state thruway at 55 mph, suddenly the car's warning chime sounded, the check engine light came on, the glow plug warning light flashed and the car immediately lost power, and i coasted to a stop on the shoulder. it was towed to the nearest dealer, who replaced the entire fuel system at vw's cost. they said it was the hpfp (high pressure fuel pump) that disintegrated and destroyed the fuel system, from the fuel tank forward. | |||
| 12/20/2011 | 50000 | ||
| While driving, our 2009 vw jetta tdi stalled and stopped in an intersection. when restarted the glow-plug light and check engine light stayed on while the car limped to a stop on the side of the road. we had the car towed to the local vw dealer and was told that the high pressure fuel pump had failed and the total fuel system would have to be replaced do to contamination. i was surprised when the est'd cost of $7,500 to repair my car was presented to us with no offer of help by vw. i was even more surprised when the service writer said that that part has been redesigned a number of times to help deal with this issue, | |||
| 11/14/2011 | 55000 | ||
| The car is a 2009 vw jetta tdi clean diesel. while on the new york state thruway at 55 mph, suddenly the car's warning chime sounded, the check engine light came on, the glow plug warning light flashed and the car immediately lost power, and i coasted to a stop on the shoulder. it was towed to the nearest dealer, who replaced the entire fuel system at vw's cost. they said it was the hpfp (high pressure fuel pump) that disintegrated and destroyed the fuel system, from the fuel tank forward. | |||
| 12/17/2011 | 102150 | ||
| Vehicle abruptly lost power, no control over accleration, had to pull off of interstate to shoulder of road. car restarted fine. taking to vw dealer for evaulation | |||
| 12/20/2011 | 50000 | ||
| While driving, our 2009 vw jetta tdi stalled and stopped in an intersection. when restarted the glow-plug light and check engine light stayed on while the car limped to a stop on the side of the road. we had the car towed to the local vw dealer and was told that the high pressure fuel pump had failed and the total fuel system would have to be replaced do to contamination. i was surprised when the est'd cost of $7,500 to repair my car was presented to us with no offer of help by vw. i was even more surprised when the service writer said that that part has been redesigned a number of times to help deal with this issue, | |||
| 11/14/2011 | 55000 | ||
| The car is a 2009 vw jetta tdi clean diesel. while on the new york state thruway at 55 mph, suddenly the car's warning chime sounded, the check engine light came on, the glow plug warning light flashed and the car immediately lost power, and i coasted to a stop on the shoulder. it was towed to the nearest dealer, who replaced the entire fuel system at vw's cost. they said it was the hpfp (high pressure fuel pump) that disintegrated and destroyed the fuel system, from the fuel tank forward. | |||
| 12/17/2011 | 102150 | ||
| Vehicle abruptly lost power, no control over accleration, had to pull off of interstate to shoulder of road. car restarted fine. taking to vw dealer for evaulation | |||
| 12/20/2011 | 50000 | ||
| While driving, our 2009 vw jetta tdi stalled and stopped in an intersection. when restarted the glow-plug light and check engine light stayed on while the car limped to a stop on the side of the road. we had the car towed to the local vw dealer and was told that the high pressure fuel pump had failed and the total fuel system would have to be replaced do to contamination. i was surprised when the est'd cost of $7,500 to repair my car was presented to us with no offer of help by vw. i was even more surprised when the service writer said that that part has been redesigned a number of times to help deal with this issue, | |||
| 11/14/2011 | 55000 | ||
| The car is a 2009 vw jetta tdi clean diesel. while on the new york state thruway at 55 mph, suddenly the car's warning chime sounded, the check engine light came on, the glow plug warning light flashed and the car immediately lost power, and i coasted to a stop on the shoulder. it was towed to the nearest dealer, who replaced the entire fuel system at vw's cost. they said it was the hpfp (high pressure fuel pump) that disintegrated and destroyed the fuel system, from the fuel tank forward. | |||
| 12/17/2011 | 102150 | ||
| Vehicle abruptly lost power, no control over accleration, had to pull off of interstate to shoulder of road. car restarted fine. taking to vw dealer for evaulation | |||
| 10/28/2011 | 89936 | ||
| As my wife was driving towards a stop sign at a relatively slow speed, the vehicle check engine light came on and then the car died. as she started to roll backwards, she stopped the car and waited for the other traffic to clear. she was able to restart the car and drive it home as she was less than a mile away. after i returned home, i started the car and noticed the check engine light. at that point the car seemed fine. i went to autozone to see if they could download the error codes that might provide some insight into what component was causing the problem. they could not do that according to ca law. i purchased a obdii code reader and discovered code p0191 and p0087, both relating to the fuel system. p0191 indicated the fuel rail pressure sensor a circuit range / performance. the p0087 indicated the fuel rail / system pressure too low. while researching these codes on the internet i discovered a huge amount of information relating to this issue. i am thankful my wife was not in a huge amount of traffic as she could have been in an accident as a result of the car shutting down without warning. this has been going on with the tdi diesel engine since 2009. why has there been no recall to fix what i believe is a defective or inferior fuel pump. in the many work orders i have read vw in many cases blamed bad fuel (gas in the diesel tank) as the problem. i have written documentation for every gallon of fuel that has been put in this car since it was new. the car has had all scheduled maintenance completed since the car was new. if this is a known problem why wasn't a recall issued like they did with the dsg transmission. is this denial on vw's part so they don't get a bunch of bad press? | |||
| 05/19/2011 | 42150 | ||
| First time occured at approximately 42,150 miles. car driving on highway in 6th gear with cruise control activated. sudden loss of power and flashing check engine light, engine fault workshop displayed. car can no longer reach highway speeds. pulled over at next exit. turned off car, checked under hood, no noticeable issues. restarted car, no lights or warnings. drives normal. called dealer and brought in later the same day with 42,259 miles. they put it on the computer and found a tsb 2020606 for a software update. drove vehicle out of dealer lot, got on highway approximately 5 miles from dealership in 6th gear around 70 mph and same issue with flashing check engine light and loss of power. immediately brought the car back to the dealership with the flashing check engine light still on. they brought into the shop and were unable to find any issue. performed another software reflash. had to pay $102.60 (one hour of labor, plus tax). this issue had been ongoing for months, through the summer with no resolution. typically happens at highway speeds, but sometimes in 2nd or 3rd gear on local roads. finally, in september with approximately 54k miles, car once again had issue on highway. this time, restarted, and a solid check engine light stayed on. immediately called volkswagen of america hotline and explained my issue, stated it was a safety issue and i'm concerned. they gave me a case number and told me to call the dealer. dealer was able to get my car in later that day, and was able to pull codes for fuel system issue. dealer took a fuel sample, found shavings in fuel canister, and got authorization to perform warranty repairs of entire fuel system from vw. they said my car would be fine to drive for now. one month later at approximately 57k miles bringing car in. car continues to have issue, and almost caused an accident from power loss. very concerning problem. | |||
| 10/10/2011 | 70000 | ||
| Hpfp failure: metal filings blown throughout fuel system: the engine malfunction light turned on and the car immediatelly stalled, a very dangerous situation had i been surrounded by other vehicles. i pulled off the road and re-started...drove approximatley 1,000 meters and the car failed again. would not re-start. towed to dealer 165 miles away....dealer conducted fuel analysis for gas and water...no contamination.....100% diesel and and car always maintained. problem: hpfp failure, the pump disentegrated blowing metal filings into fuel injectors/lines, clogging the fuel system. i conducted research on this problem. turns out both nhtsa and vw are aware of the probem. tdi formum blog has numerous records of vw jetta tdi hpfp failure. i think the car should be recalled. consumers of tdi vehicles expect the auto to range up to 300,000 miles before engine malfunctions occur of ths serious nature...they also purchase cars for fuel mileage and reduced emissions. were green! vw is repairing the auto at no cost...i'm more concerned about safety of others...what if this occurs at 75 mph with a tractor trailer barrelling on your tail! | |||
| 05/19/2011 | 42150 | ||
| First time occured at approximately 42,150 miles. car driving on highway in 6th gear with cruise control activated. sudden loss of power and flashing check engine light, engine fault workshop displayed. car can no longer reach highway speeds. pulled over at next exit. turned off car, checked under hood, no noticeable issues. restarted car, no lights or warnings. drives normal. called dealer and brought in later the same day with 42,259 miles. they put it on the computer and found a tsb 2020606 for a software update. drove vehicle out of dealer lot, got on highway approximately 5 miles from dealership in 6th gear around 70 mph and same issue with flashing check engine light and loss of power. immediately brought the car back to the dealership with the flashing check engine light still on. they brought into the shop and were unable to find any issue. performed another software reflash. had to pay $102.60 (one hour of labor, plus tax). this issue had been ongoing for months, through the summer with no resolution. typically happens at highway speeds, but sometimes in 2nd or 3rd gear on local roads. finally, in september with approximately 54k miles, car once again had issue on highway. this time, restarted, and a solid check engine light stayed on. immediately called volkswagen of america hotline and explained my issue, stated it was a safety issue and i'm concerned. they gave me a case number and told me to call the dealer. dealer was able to get my car in later that day, and was able to pull codes for fuel system issue. dealer took a fuel sample, found shavings in fuel canister, and got authorization to perform warranty repairs of entire fuel system from vw. they said my car would be fine to drive for now. one month later at approximately 57k miles bringing car in. car continues to have issue, and almost caused an accident from power loss. very concerning problem. | |||
| 10/10/2011 | 70000 | ||
| Hpfp failure: metal filings blown throughout fuel system: the engine malfunction light turned on and the car immediatelly stalled, a very dangerous situation had i been surrounded by other vehicles. i pulled off the road and re-started...drove approximatley 1,000 meters and the car failed again. would not re-start. towed to dealer 165 miles away....dealer conducted fuel analysis for gas and water...no contamination.....100% diesel and and car always maintained. problem: hpfp failure, the pump disentegrated blowing metal filings into fuel injectors/lines, clogging the fuel system. i conducted research on this problem. turns out both nhtsa and vw are aware of the probem. tdi formum blog has numerous records of vw jetta tdi hpfp failure. i think the car should be recalled. consumers of tdi vehicles expect the auto to range up to 300,000 miles before engine malfunctions occur of ths serious nature...they also purchase cars for fuel mileage and reduced emissions. were green! vw is repairing the auto at no cost...i'm more concerned about safety of others...what if this occurs at 75 mph with a tractor trailer barrelling on your tail! | |||
| 09/03/2011 | 105357 | ||
| Lost power driving on a divided highway. fast cars slowed to 15 mph behind when i went into limp mode. would not start at the stop sign. jammed up traffic. high fuel pressure pump failure fixed by dealer. | |||
| 05/19/2011 | 42150 | ||
| First time occured at approximately 42,150 miles. car driving on highway in 6th gear with cruise control activated. sudden loss of power and flashing check engine light, engine fault workshop displayed. car can no longer reach highway speeds. pulled over at next exit. turned off car, checked under hood, no noticeable issues. restarted car, no lights or warnings. drives normal. called dealer and brought in later the same day with 42,259 miles. they put it on the computer and found a tsb 2020606 for a software update. drove vehicle out of dealer lot, got on highway approximately 5 miles from dealership in 6th gear around 70 mph and same issue with flashing check engine light and loss of power. immediately brought the car back to the dealership with the flashing check engine light still on. they brought into the shop and were unable to find any issue. performed another software reflash. had to pay $102.60 (one hour of labor, plus tax). this issue had been ongoing for months, through the summer with no resolution. typically happens at highway speeds, but sometimes in 2nd or 3rd gear on local roads. finally, in september with approximately 54k miles, car once again had issue on highway. this time, restarted, and a solid check engine light stayed on. immediately called volkswagen of america hotline and explained my issue, stated it was a safety issue and i'm concerned. they gave me a case number and told me to call the dealer. dealer was able to get my car in later that day, and was able to pull codes for fuel system issue. dealer took a fuel sample, found shavings in fuel canister, and got authorization to perform warranty repairs of entire fuel system from vw. they said my car would be fine to drive for now. one month later at approximately 57k miles bringing car in. car continues to have issue, and almost caused an accident from power loss. very concerning problem. | |||
| 10/10/2011 | 70000 | ||
| Hpfp failure: metal filings blown throughout fuel system: the engine malfunction light turned on and the car immediatelly stalled, a very dangerous situation had i been surrounded by other vehicles. i pulled off the road and re-started...drove approximatley 1,000 meters and the car failed again. would not re-start. towed to dealer 165 miles away....dealer conducted fuel analysis for gas and water...no contamination.....100% diesel and and car always maintained. problem: hpfp failure, the pump disentegrated blowing metal filings into fuel injectors/lines, clogging the fuel system. i conducted research on this problem. turns out both nhtsa and vw are aware of the probem. tdi formum blog has numerous records of vw jetta tdi hpfp failure. i think the car should be recalled. consumers of tdi vehicles expect the auto to range up to 300,000 miles before engine malfunctions occur of ths serious nature...they also purchase cars for fuel mileage and reduced emissions. were green! vw is repairing the auto at no cost...i'm more concerned about safety of others...what if this occurs at 75 mph with a tractor trailer barrelling on your tail! | |||
| 09/03/2011 | 105357 | ||
| Lost power driving on a divided highway. fast cars slowed to 15 mph behind when i went into limp mode. would not start at the stop sign. jammed up traffic. high fuel pressure pump failure fixed by dealer. | |||
| 05/19/2011 | 42150 | ||
| First time occured at approximately 42,150 miles. car driving on highway in 6th gear with cruise control activated. sudden loss of power and flashing check engine light, engine fault workshop displayed. car can no longer reach highway speeds. pulled over at next exit. turned off car, checked under hood, no noticeable issues. restarted car, no lights or warnings. drives normal. called dealer and brought in later the same day with 42,259 miles. they put it on the computer and found a tsb 2020606 for a software update. drove vehicle out of dealer lot, got on highway approximately 5 miles from dealership in 6th gear around 70 mph and same issue with flashing check engine light and loss of power. immediately brought the car back to the dealership with the flashing check engine light still on. they brought into the shop and were unable to find any issue. performed another software reflash. had to pay $102.60 (one hour of labor, plus tax). this issue had been ongoing for months, through the summer with no resolution. typically happens at highway speeds, but sometimes in 2nd or 3rd gear on local roads. finally, in september with approximately 54k miles, car once again had issue on highway. this time, restarted, and a solid check engine light stayed on. immediately called volkswagen of america hotline and explained my issue, stated it was a safety issue and i'm concerned. they gave me a case number and told me to call the dealer. dealer was able to get my car in later that day, and was able to pull codes for fuel system issue. dealer took a fuel sample, found shavings in fuel canister, and got authorization to perform warranty repairs of entire fuel system from vw. they said my car would be fine to drive for now. one month later at approximately 57k miles bringing car in. car continues to have issue, and almost caused an accident from power loss. very concerning problem. | |||
| 10/10/2011 | 70000 | ||
| Hpfp failure: metal filings blown throughout fuel system: the engine malfunction light turned on and the car immediatelly stalled, a very dangerous situation had i been surrounded by other vehicles. i pulled off the road and re-started...drove approximatley 1,000 meters and the car failed again. would not re-start. towed to dealer 165 miles away....dealer conducted fuel analysis for gas and water...no contamination.....100% diesel and and car always maintained. problem: hpfp failure, the pump disentegrated blowing metal filings into fuel injectors/lines, clogging the fuel system. i conducted research on this problem. turns out both nhtsa and vw are aware of the probem. tdi formum blog has numerous records of vw jetta tdi hpfp failure. i think the car should be recalled. consumers of tdi vehicles expect the auto to range up to 300,000 miles before engine malfunctions occur of ths serious nature...they also purchase cars for fuel mileage and reduced emissions. were green! vw is repairing the auto at no cost...i'm more concerned about safety of others...what if this occurs at 75 mph with a tractor trailer barrelling on your tail! | |||
| 09/03/2011 | 105357 | ||
| Lost power driving on a divided highway. fast cars slowed to 15 mph behind when i went into limp mode. would not start at the stop sign. jammed up traffic. high fuel pressure pump failure fixed by dealer. | |||
| 10/10/2011 | 70000 | ||
| Hpfp failure: metal filings blown throughout fuel system: the engine malfunction light turned on and the car immediatelly stalled, a very dangerous situation had i been surrounded by other vehicles. i pulled off the road and re-started...drove approximatley 1,000 meters and the car failed again. would not re-start. towed to dealer 165 miles away....dealer conducted fuel analysis for gas and water...no contamination.....100% diesel and and car always maintained. problem: hpfp failure, the pump disentegrated blowing metal filings into fuel injectors/lines, clogging the fuel system. i conducted research on this problem. turns out both nhtsa and vw are aware of the probem. tdi formum blog has numerous records of vw jetta tdi hpfp failure. i think the car should be recalled. consumers of tdi vehicles expect the auto to range up to 300,000 miles before engine malfunctions occur of ths serious nature...they also purchase cars for fuel mileage and reduced emissions. were green! vw is repairing the auto at no cost...i'm more concerned about safety of others...what if this occurs at 75 mph with a tractor trailer barrelling on your tail! | |||
| 09/03/2011 | 105357 | ||
| Lost power driving on a divided highway. fast cars slowed to 15 mph behind when i went into limp mode. would not start at the stop sign. jammed up traffic. high fuel pressure pump failure fixed by dealer. | |||
| 02/16/2011 | 52563 | ||
| Fuel line broke while driving highway speeds. smoke began pouring out from under hood and filling cabin. took vehicle straight to dealership, where i was told the #2 injector line broke. entire engine compartment was soaked with fuel, diesel was dripping from all parts under hood. i was concerned with the diesel deteriorating the rubber hoses and components under hood. vw dealership changed #2 injector line, and recommended changing the rest as well as the engine cover. i opted to not change the rest, only the cracked one. it dumped about a half tank of fuel in a matter of minutes. | |||
| 09/14/2011 | 28000 | ||
| My 2009 vw jetta tdi burst into flames 15-20 minutes after being parked. no one was in or near the car and there were no injuries or extended fire damage. the fire department was called to extinguish the fire. the hotspot is in the front left of the car, with severe damage to all components under the hood and front interior of the car. the car had been in like-new condition with scheduled maintenance performed on-time by a vw dealer; there had never been any maintenance or performance issues that i knew of prior to the incident. i contacted vw on 9/20/2011 about the incident. their fire inspector studied the remains of the car on 9/22/2011 and deduced it might have been an issue with the exhaust system, and the leak/fire probably started as i was still driving. there was no recourse or further action. at the time, the vin # of my car had not been a part of any recall. i believe my car might/should have been part of a recent recall announced on 10/5/2011 on tdis due to fire hazard. | |||
| 03/18/2011 | 34000 | ||
| Car stalls out for no reason when shifting. | |||
| 02/16/2011 | 52563 | ||
| Fuel line broke while driving highway speeds. smoke began pouring out from under hood and filling cabin. took vehicle straight to dealership, where i was told the #2 injector line broke. entire engine compartment was soaked with fuel, diesel was dripping from all parts under hood. i was concerned with the diesel deteriorating the rubber hoses and components under hood. vw dealership changed #2 injector line, and recommended changing the rest as well as the engine cover. i opted to not change the rest, only the cracked one. it dumped about a half tank of fuel in a matter of minutes. | |||
| 09/14/2011 | 28000 | ||
| My 2009 vw jetta tdi burst into flames 15-20 minutes after being parked. no one was in or near the car and there were no injuries or extended fire damage. the fire department was called to extinguish the fire. the hotspot is in the front left of the car, with severe damage to all components under the hood and front interior of the car. the car had been in like-new condition with scheduled maintenance performed on-time by a vw dealer; there had never been any maintenance or performance issues that i knew of prior to the incident. i contacted vw on 9/20/2011 about the incident. their fire inspector studied the remains of the car on 9/22/2011 and deduced it might have been an issue with the exhaust system, and the leak/fire probably started as i was still driving. there was no recourse or further action. at the time, the vin # of my car had not been a part of any recall. i believe my car might/should have been part of a recent recall announced on 10/5/2011 on tdis due to fire hazard. | |||
| 03/18/2011 | 34000 | ||
| Car stalls out for no reason when shifting. | |||
| 10/01/2011 | 55000 | ||
| This concerns a 2009 vw jetta tdi (clean diesel version). car dashboard put out warning message engine malfunction then car began to sputter and lose power. electronic dashboard showed there was plenty of diesel gas in the tank (enough to continue driving 250 miles). (the car had been filled up with diesel gasoline on the day before, friday, and driven on a short trip that saturday during the day hours; driver had filled up at that station reguarly across the last 2 years since the car was purchased.) electronic dashboard also showed all other systems functioning regarding battery, temperature sensor, etc. driver was on busy city avenue in fullerton, california travelling at about 40 mph when sputtering began. car power slowly decreased to about 20 mph, but fortunately driver was able to make it through several green lights to a commercial area. fortunately saturday night traffic was not heavy, so a lane change to the right was possible without affecting other drivers who wished to go at a faster speed. car slowed down to about 5 mph as driver manuevered car for the last 500 feet into a gasoline station parking lot. car engine came to a complete stop. this was less than 5 minutes after the first engine malfunction warning on the electronic dashboard. attempts to restart the engine were unsuccessful; a clicking sound in the ignifition was heard. car engine subsequently would not turn over and had to be towed saturday night. | |||
| 09/14/2011 | 28000 | ||
| My 2009 vw jetta tdi burst into flames 15-20 minutes after being parked. no one was in or near the car and there were no injuries or extended fire damage. the fire department was called to extinguish the fire. the hotspot is in the front left of the car, with severe damage to all components under the hood and front interior of the car. the car had been in like-new condition with scheduled maintenance performed on-time by a vw dealer; there had never been any maintenance or performance issues that i knew of prior to the incident. i contacted vw on 9/20/2011 about the incident. their fire inspector studied the remains of the car on 9/22/2011 and deduced it might have been an issue with the exhaust system, and the leak/fire probably started as i was still driving. there was no recourse or further action. at the time, the vin # of my car had not been a part of any recall. i believe my car might/should have been part of a recent recall announced on 10/5/2011 on tdis due to fire hazard. | |||
| 03/18/2011 | 34000 | ||
| Car stalls out for no reason when shifting. | |||
| 10/01/2011 | 55000 | ||
| This concerns a 2009 vw jetta tdi (clean diesel version). car dashboard put out warning message engine malfunction then car began to sputter and lose power. electronic dashboard showed there was plenty of diesel gas in the tank (enough to continue driving 250 miles). (the car had been filled up with diesel gasoline on the day before, friday, and driven on a short trip that saturday during the day hours; driver had filled up at that station reguarly across the last 2 years since the car was purchased.) electronic dashboard also showed all other systems functioning regarding battery, temperature sensor, etc. driver was on busy city avenue in fullerton, california travelling at about 40 mph when sputtering began. car power slowly decreased to about 20 mph, but fortunately driver was able to make it through several green lights to a commercial area. fortunately saturday night traffic was not heavy, so a lane change to the right was possible without affecting other drivers who wished to go at a faster speed. car slowed down to about 5 mph as driver manuevered car for the last 500 feet into a gasoline station parking lot. car engine came to a complete stop. this was less than 5 minutes after the first engine malfunction warning on the electronic dashboard. attempts to restart the engine were unsuccessful; a clicking sound in the ignifition was heard. car engine subsequently would not turn over and had to be towed saturday night. | |||
| 09/30/2011 | 50130 | ||
| 30sep2011. while sitting at an intersection we noticed a rattling sound coming from our 2009 jetta tdi. could also feel a slight vibration through the shift lever and steering wheel. initial thought was an a/c clutch issue due to a squeeling sound that started. proceeded through the intersection and accelerated to approximately 30mph when the engine fault workshop light came on and the sound became very loud. we immediately pulled into a parking lot to investigate. loud metallic noises appeared to be internal to the engine not external. shut the car off and it would not restart. car was towed to mossy vw (classic volkswagon) in escondido, ca at closing time and will be troubleshot in the morning. 50,000 miles on the car. great dealer so far, service stayed late to assist and ensured we had transportation home. a quick online search revealed hpfp failures for 2009 vw tdi cars are becoming more common and unfortunately the manufacturer is not acknowledging and some dealers are blaming on fuel contamination with unleaded gas. owners are reporting $10,000 repair bills. we have our diesel fuel receipt from yesterday, 29sep2011, confirming correct fuel was used. | |||
| 10/01/2011 | 55000 | ||
| This concerns a 2009 vw jetta tdi (clean diesel version). car dashboard put out warning message engine malfunction then car began to sputter and lose power. electronic dashboard showed there was plenty of diesel gas in the tank (enough to continue driving 250 miles). (the car had been filled up with diesel gasoline on the day before, friday, and driven on a short trip that saturday during the day hours; driver had filled up at that station reguarly across the last 2 years since the car was purchased.) electronic dashboard also showed all other systems functioning regarding battery, temperature sensor, etc. driver was on busy city avenue in fullerton, california travelling at about 40 mph when sputtering began. car power slowly decreased to about 20 mph, but fortunately driver was able to make it through several green lights to a commercial area. fortunately saturday night traffic was not heavy, so a lane change to the right was possible without affecting other drivers who wished to go at a faster speed. car slowed down to about 5 mph as driver manuevered car for the last 500 feet into a gasoline station parking lot. car engine came to a complete stop. this was less than 5 minutes after the first engine malfunction warning on the electronic dashboard. attempts to restart the engine were unsuccessful; a clicking sound in the ignifition was heard. car engine subsequently would not turn over and had to be towed saturday night. | |||
| 09/30/2011 | 50130 | ||
| 30sep2011. while sitting at an intersection we noticed a rattling sound coming from our 2009 jetta tdi. could also feel a slight vibration through the shift lever and steering wheel. initial thought was an a/c clutch issue due to a squeeling sound that started. proceeded through the intersection and accelerated to approximately 30mph when the engine fault workshop light came on and the sound became very loud. we immediately pulled into a parking lot to investigate. loud metallic noises appeared to be internal to the engine not external. shut the car off and it would not restart. car was towed to mossy vw (classic volkswagon) in escondido, ca at closing time and will be troubleshot in the morning. 50,000 miles on the car. great dealer so far, service stayed late to assist and ensured we had transportation home. a quick online search revealed hpfp failures for 2009 vw tdi cars are becoming more common and unfortunately the manufacturer is not acknowledging and some dealers are blaming on fuel contamination with unleaded gas. owners are reporting $10,000 repair bills. we have our diesel fuel receipt from yesterday, 29sep2011, confirming correct fuel was used. | |||
| 10/01/2011 | 55000 | ||
| This concerns a 2009 vw jetta tdi (clean diesel version). car dashboard put out warning message engine malfunction then car began to sputter and lose power. electronic dashboard showed there was plenty of diesel gas in the tank (enough to continue driving 250 miles). (the car had been filled up with diesel gasoline on the day before, friday, and driven on a short trip that saturday during the day hours; driver had filled up at that station reguarly across the last 2 years since the car was purchased.) electronic dashboard also showed all other systems functioning regarding battery, temperature sensor, etc. driver was on busy city avenue in fullerton, california travelling at about 40 mph when sputtering began. car power slowly decreased to about 20 mph, but fortunately driver was able to make it through several green lights to a commercial area. fortunately saturday night traffic was not heavy, so a lane change to the right was possible without affecting other drivers who wished to go at a faster speed. car slowed down to about 5 mph as driver manuevered car for the last 500 feet into a gasoline station parking lot. car engine came to a complete stop. this was less than 5 minutes after the first engine malfunction warning on the electronic dashboard. attempts to restart the engine were unsuccessful; a clicking sound in the ignifition was heard. car engine subsequently would not turn over and had to be towed saturday night. | |||
| 09/30/2011 | 50130 | ||
| 30sep2011. while sitting at an intersection we noticed a rattling sound coming from our 2009 jetta tdi. could also feel a slight vibration through the shift lever and steering wheel. initial thought was an a/c clutch issue due to a squeeling sound that started. proceeded through the intersection and accelerated to approximately 30mph when the engine fault workshop light came on and the sound became very loud. we immediately pulled into a parking lot to investigate. loud metallic noises appeared to be internal to the engine not external. shut the car off and it would not restart. car was towed to mossy vw (classic volkswagon) in escondido, ca at closing time and will be troubleshot in the morning. 50,000 miles on the car. great dealer so far, service stayed late to assist and ensured we had transportation home. a quick online search revealed hpfp failures for 2009 vw tdi cars are becoming more common and unfortunately the manufacturer is not acknowledging and some dealers are blaming on fuel contamination with unleaded gas. owners are reporting $10,000 repair bills. we have our diesel fuel receipt from yesterday, 29sep2011, confirming correct fuel was used. | |||
| 09/23/2011 | |||
| Driving on mountain road at night. suffered abrupt loss of vehicle drive power. car stalled and came to stop at side of narrow road (partially blocking roadway). towed to modesto california and then to vw dealer in modesto ca the next morning. diagnosed as fuel pump failure. wife was driving, i was a passenger. | |||
| 09/16/2011 | 20500 | ||
| Flashing glowplug warning light and loss of power while going 70 mph on turnpike. car went into limp mode allowing exit from turnpike. car traveled several blocks then stalled at stop light and would not start. car was towed to vw dealer and diagnosed with failed high pressure fuel pump and metal particles contaminating diesel fuel. dealer to replace entire fuel system. | |||
| 09/23/2011 | |||
| Driving on mountain road at night. suffered abrupt loss of vehicle drive power. car stalled and came to stop at side of narrow road (partially blocking roadway). towed to modesto california and then to vw dealer in modesto ca the next morning. diagnosed as fuel pump failure. wife was driving, i was a passenger. | |||
| 09/16/2011 | 20500 | ||
| Flashing glowplug warning light and loss of power while going 70 mph on turnpike. car went into limp mode allowing exit from turnpike. car traveled several blocks then stalled at stop light and would not start. car was towed to vw dealer and diagnosed with failed high pressure fuel pump and metal particles contaminating diesel fuel. dealer to replace entire fuel system. | |||
| 09/23/2011 | |||
| Driving on mountain road at night. suffered abrupt loss of vehicle drive power. car stalled and came to stop at side of narrow road (partially blocking roadway). towed to modesto california and then to vw dealer in modesto ca the next morning. diagnosed as fuel pump failure. wife was driving, i was a passenger. | |||
| 09/16/2011 | 20500 | ||
| Flashing glowplug warning light and loss of power while going 70 mph on turnpike. car went into limp mode allowing exit from turnpike. car traveled several blocks then stalled at stop light and would not start. car was towed to vw dealer and diagnosed with failed high pressure fuel pump and metal particles contaminating diesel fuel. dealer to replace entire fuel system. | |||
| 08/19/2010 | 58000 | ||
| According to vw the hpfp went out. this seems to be an ongoing problem with the 2009 jettas | |||
| 08/11/2011 | 53000 | ||
| The car stall while i was driving down amsterdam ave in new york, ny. the engine puttered then a massive amount of smoke started coming from the exhaust. the smell was unbearable. i took it to two different mechanics and both stated that there was gasoline coming from the exhaust there could have been an explosion. i am glad that there was no explosion because i was driving my family home. | |||
| 05/16/2011 | 88756 | ||
| While driving home the vehicle went into a limp mode, once i made it home, the vehicle wouldn't start. i felt it wasn't getting fuel, so i decided to take it to the vw shop i bought it from. they called me a week later stating it is 6600 dollars in parts and 1600 in labor. i called vw customer care they finally decided to pay for parts. i have since paid the labor to repair the vehicle. after reading online the commonality of this problem seems the vehicle has an issue. what happens when it happens again i pay the full amount. | |||
| 06/01/2011 | 35680 | ||
| Tl- the contact owns a 2009 volkswagen jetta. the contact noticed rust in the fuel filter and pump causing the fuel system to fail. also, the check engine light would illuminate then vehicle would suddenly stall without warning. the vehicle was taken to a dealer and the contact was awaiting a response. the manufacturer was aware of the failure. the current mileage was 35,700. the failure mileage was 35,680. the vin was unavailable. bw | |||
| 05/12/2011 | 45000 | ||
| Tl-the contact owns a 2009 volkswagen jetta diesel tda(na). the contact stated that while driving approximately 15 mph when the vehicle suddenly stalled. there was warning light illuminated, but she was unsure which one or what for. the vehicle was unable to restart and was towed to a dealer. the vehicle was inspected by a dealer and they advised him that the fuel was contaminated. the vehicle was repaired for the entire fuel system. the failure and current mileages were approxmately 45,000. the vin was unavailable. tb | |||
| 04/25/2011 | 68000 | ||
| My 2009 jetta tdi engine started running rough when i pushed the clutch in while turning into a parking lot 3 weeks ago. i coasted to a parking spot and turned off the ignition. i started the car back up immediately to see if it was going to be ok and it sounded good so i shut it off. when i returned about 45 minutes later, the car started but sounded like it was running on only one or two cylinders and then died. i called a tow truck and it would not start at all when he arrived. the dealer asked if i had ever run gasoline through it. i said 'no, why would i do that?' he said that the entire fuel system needed to be replaced and that vw would pay for this 'one time' even though the warranty has run out. well, if they are at fault this time, they will be at fault the next time too. my concern is the next time. i drive on a 70 mph interstate 90 miles round trip to work 5 days a week. what are the chances that i will be lucky enough that it did not happen in traffic at that speed the first time and just where will i be when it happens again? if they are replacing this shredded high pressure fuel pump with the same model made of the same materials, it will happen again. is there ethanol being put into diesel in this country? what about the additives to diesel that are necessary for lubricity that are put in by the different companies? is one or more types of these the culprit? this problem is all over the internet and i hope that vw can come up with a permanent solution before someone is seriously injured - if it hasn't happened already. meanwhile - still waiting for my car to be returned to me. | |||
| 03/21/2011 | 17305 | ||
| Engine abruptly stalled entering large multi-lane intersection, as engine repair light came on. suddenly inoperative power train on the vehicle without any prior warning. tdi diesel powered vehicle. towed to dealership and diagnosed with hpfp (fuel pump) & fuel system failure. | |||
| 02/12/2011 | 30000 | ||
| Glow plug indicator symbol flashing on dashboard. i had just left my house so i decided to drive around the block to get back to my house to check on the symbol. within one block the car lost power, the glow plug indicator came back on (flashing) as did the engine warning symbol. my car could now only clunk forward at about 5 mph. i made it over to the curbside, grabbed my manual, and walked home. i called the vw dealer and he said that he'd seen a couple of cases like this and that the car would have to be towed in. i had it towed to dealership (this was a saturday). on monday i heard that there was a problem with the fuel pump (hpfp) and that the whole fuel system would have to be replaced. luckily, i was still under warranty. it's a very expensive repair. more luckily, this power failure did not happen on the freeway, which is where i was heading. i could have been killed. please see this string of complaints about the fuel pump failure - which so far vw is denying is a problem: http://www.tdi-issues.com/hpfp-cases-tac68/. also, please pursue this as a safety issue and consider a recall. there has been no guarantee from vw that this repair will not stop the problem from occurring again. when my car is repaired, i will still feel unsafe, since vw will not admit the part was faulty and will not clarify that they have replaced the hpfp with a new, improved version. | |||
| 11/19/2010 | 22977 | ||
| While driving to work, the engine malfunction dashboard light illuminated while making a left turn, traveling about 20 mph, with slightly less than 1/2 tank fuel from the same filling. the left turn where the malfunction occurred was the last 1/2 mile of my ~15 mile commute to work. immediately after observing the malfunction light, i could hear a metal-on-metal grinding sound coming from under the hood. the engine did not stop running though the grinding noise persisted for the remaining 1/2 mile of my commute. after turning the car off in the parking lot, i contacted my vw dealer and informed them of the problem. they recommended i try driving the car to the dealer for service, which is about 15.5 miles from my workplace. i stayed at work for the next 3 hours, and around midday set off to drive the car to the vw dealer. the car started, but the grinding noise persisted and the engine malfunction light illuminated within 1 minute of starting. at the same intersection where the problem had originally started, 1/2 mile from work, i was forced to stop at a red light. while stopped, the engine operation became very rough and the engine stopped running. i was able to restart and lightly accelerate when the light turned green, but the car stalled after about 10 seconds, though i had enough momentum to get out and push the car into a parking lot. i had the car towed to the vw dealer. the dealer reported that they found shards of metal throughout the fuel system, especially in the fuel pump. they quoted me vw's statement about gasoline contamination of diesel fuel, and implied that i may have incorrectly fueled the car. however, they took a fuel sample from my tank and reported that it was normal diesel with no signs of contamination. they agreed to replace the entire fuel system. the car has run normally since repairing. | |||
| 02/12/2011 | 30000 | ||
| Glow plug indicator symbol flashing on dashboard. i had just left my house so i decided to drive around the block to get back to my house to check on the symbol. within one block the car lost power, the glow plug indicator came back on (flashing) as did the engine warning symbol. my car could now only clunk forward at about 5 mph. i made it over to the curbside, grabbed my manual, and walked home. i called the vw dealer and he said that he'd seen a couple of cases like this and that the car would have to be towed in. i had it towed to dealership (this was a saturday). on monday i heard that there was a problem with the fuel pump (hpfp) and that the whole fuel system would have to be replaced. luckily, i was still under warranty. it's a very expensive repair. more luckily, this power failure did not happen on the freeway, which is where i was heading. i could have been killed. please see this string of complaints about the fuel pump failure - which so far vw is denying is a problem: http://www.tdi-issues.com/hpfp-cases-tac68/. also, please pursue this as a safety issue and consider a recall. there has been no guarantee from vw that this repair will not stop the problem from occurring again. when my car is repaired, i will still feel unsafe, since vw will not admit the part was faulty and will not clarify that they have replaced the hpfp with a new, improved version. | |||
| 11/19/2010 | 22977 | ||
| While driving to work, the engine malfunction dashboard light illuminated while making a left turn, traveling about 20 mph, with slightly less than 1/2 tank fuel from the same filling. the left turn where the malfunction occurred was the last 1/2 mile of my ~15 mile commute to work. immediately after observing the malfunction light, i could hear a metal-on-metal grinding sound coming from under the hood. the engine did not stop running though the grinding noise persisted for the remaining 1/2 mile of my commute. after turning the car off in the parking lot, i contacted my vw dealer and informed them of the problem. they recommended i try driving the car to the dealer for service, which is about 15.5 miles from my workplace. i stayed at work for the next 3 hours, and around midday set off to drive the car to the vw dealer. the car started, but the grinding noise persisted and the engine malfunction light illuminated within 1 minute of starting. at the same intersection where the problem had originally started, 1/2 mile from work, i was forced to stop at a red light. while stopped, the engine operation became very rough and the engine stopped running. i was able to restart and lightly accelerate when the light turned green, but the car stalled after about 10 seconds, though i had enough momentum to get out and push the car into a parking lot. i had the car towed to the vw dealer. the dealer reported that they found shards of metal throughout the fuel system, especially in the fuel pump. they quoted me vw's statement about gasoline contamination of diesel fuel, and implied that i may have incorrectly fueled the car. however, they took a fuel sample from my tank and reported that it was normal diesel with no signs of contamination. they agreed to replace the entire fuel system. the car has run normally since repairing. | |||
| 01/17/2011 | 20000 | ||
| I understand that you are currently doing an investigation on the 2009 jetta tdi for stalling issues. while my car is not a diesel, i have had similar problems. three times now while driving my car has suddenly had the rpms shoot up and the car stalls out. i have brought it in to the service center all three times and given different reasons for this same issue, different fixes, and the problem remains. i use this car to transport my son and i long distances for our daily commute over the interstate. this car is not safe. please look into the 2009 wolfsburg along with your investigation of the tdi. something needs to be done and quickly. this has become a very frightening vehicle to be stuck with. it was purchased new and has only 28,000 miles. this is a manufacture defect. these problems should not occur on a two year old car. | |||
| 09/09/2010 | 40600 | ||
| Tl- the contact owns a 2009 volkswagen jetta. the contact stated that the vehicle stalled and the engine exploded. the contact was traveling 60 mph and then the fuel filter light came on, the vehicle hesitated and then stalled. the vehicle was towed to a dealership and they were told all three fuel filters failed on the vehicle. since the vehicle is out of warranty, it has not been repaired. the failure mileage and current mileages was 40600.rl | |||
| 06/06/2009 | 284 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) [xxx] . (deaf and sign language) and [xxx] ( deaf and sign language), and we traded the 2008 toyota, camry to lease volkswagen 2009 jetta with gasoline engine last june, and we have not been happy, because, not smooth ride, between 35 and 50 mile per mile, and, also, not smooth ride between 70 and 84 mile per hour, even, rotation tire and balance tire third or fourth time, ... still, not smooth ride, even the mile per gallon's poor, and many. ... the volkswagen dealers in massachusetts and florida, they have been fixing, and, still, not smooth ride, mile per gallon's and etc. ... [xxx] and i have been fed up. ... even, i drop off my car at the tracy volkswagen shop in hyannis, massachuetts, ... even, at the alden volkswagen shop in fairhaven, massachusetts, and, also, the wallace volskwagen shop in stuart, florida occasionally, ... and, ... happened, [xxx] , service advisor and jeff haw, supervior and/or manager service advisor at wallace volkswagen in stuart, florida, they advised me to visit a firestone store and request them to replace the four tires. ...and, so, i went to see a firestone tire store a few blocks away from wallace volkswagen dealer in stuart, florida, and the firestone tire store, they said, the tires are not warrany, cannot replace a tire, even a four tire and at all. so, i request you, to tell volkswagen company, headquarter, to replace a new jetta with diesel with michelin tires and $250.00 payment monthtly and no down payment including waive early terminate pentaly, and, any, and, anything, and, all, because i have not been happy and not enjoy with the new lease 2009 volkswagen with gasoline. [xxx] p.s. please transfer us to properly to the deperature and file a compliant at federal goverment, not state government if we file a compliant a file at wrong u.s. dept. of nhts.gov. *tr | |||
| 06/06/2009 | 7140 | 1 | |
| 2009 jetta with 7100 miles failed to accelerate and then died. this happened intermittently 3 times during a one week period. the car could be re-started after the failure but then died again. it acted as if it was not getting gas. i finally had it towed to vw dealership because i didn't trust that it would not do this while accelerating on the freeway. vw determined that it had a faulty fuel pressure regulator. *tr | |||
| FUEL SYSTEM, OTHER | |||
| 08/12/2010 | 27450 | ||
| Tl- the contact owns a 2009 volkswagen jetta tdi. while stopped at an intersection, the contact attempted to accelerate forward when the engine stalled and he was unable to move. the vehicle was towed to the dealer where they performed a diagnostic test which confirmed that the high pressure fuel pump had failed and repaired the fuel system. the current mileages were 37,500 and the failure mileages were 27,450. bw | |||
| 12/27/2010 | 33600 | ||
| While driving on interstate 5 in central oregon, going approx. 60 mph, 2009 diesel jetta lost power and began to stall out. i had driven almost 245 miles on this day (with the same tank of fuel), before the stall occurred. many warning lights came on the dash, including a flashing glow plug light with engine symbol, engine default light and workshop warning light. upon coming to a stop, the car died completely, would no longer start, and had to be towed to vw. upon receipt of the car, vw tried to accuse me of using bad fuel but then changed their story, once they did more research (and they found that many people across the us are having this problem). volkswagen states that there is a complete fuel pump system failure, with metal particulate in the fuel filters and system, and all components must be replaced. this is currently in progress, and i am stranded approximately 1,000 miles from my home, with no indication of a set completion date for repairs. i am very concerned that this issue will reoccur, as it is being reported on a large scale by many tdi jetta owners on the web forums. please see links: http://forums.tdiclub.com/showthread.php?t=273983 http://forums.tdiclub.com/showthread.php?t=269781 http://forums.tdiclub.com/showthread.php?t=280693 http://www.tdi-issues.com/hpfp-cases-tac68/ http://www.tdi-issues.com/hpfp-cases-tac68/2010-vw-jetta-tdi-gap186.htm#comment344 http://wot.motortrend.com/diesel-investigation-nhtsa-investigating-volkswagen-jetta-tdis-over-stalling-8723.html | |||