Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 06/15/2011 | 30000 | 1 | |
| Back doors randomly lock and won't unlock as well as remain unlocked and won't lock. this creates concern with personal safety when they won't lock (ejection in car wreck, strangers entering car) and when they won't unlock (ability to get out of car in emergency). this began at about 30,000 miles (two years old) and then appeared to resolve only to begin again at 50,000 miles (3 years old). dealership tells me it will cost $800 to fix and when it happens with the front doors it will cost $1500 to fix them. this is a safety issue and should be a recall. *tr | |||
| 12/10/2009 | 12000 | ||
| Tl* the contact owns a 2009 volkswagen jetta. while exiting the vehicle, all four doors locked without intention. the engine remained on, and a child was positioned in the rear of the vehicle. she attempted to access the vehicle with the key fob and manually. the key failed to unlock the door. she had to break the passenger window to open the door. the vehicle was in the process of being repaired. the failure and current mileages were 12,000. the vin was unavailable. | |||