Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | ||||||||||||||||
| 09V333000 | VOLKSWAGEN OF AMERICA, INC | from 09/01/2008 to 08/19/2009 | V (Vehicle) | 16000 | 10/20/2009 | ODI | VOLKSWAGEN OF AMERICA, INC | 08/20/2009 | 08/20/2009 | |||||||
| Defect Summary | Volkswagen is recalling certain model year 2009 and 2010 passenger cars manufactured between september 2008 and august 2009. the wiring harness of a temperature sensor in the direct shift gearbox (dsg) may have connector wires that were insufficiently crimped. with insufficiently crimped connector wires, a temperature sensor has the potential to falsely detect a high gearbox oil temperature, causing the transmission to abruptly shift to neutral. if this happens, the selector lever position indicator within the instrument panel will flash. in addition, the depress brake pedal indicator light will be illuminated, alerting the driver to apply the brakes. | |||||||||||||||
| Consequence Summary | The abrupt shift to neutral could lead to a crash without warning. | |||||||||||||||
| Corrective Summary | Volkswagen will reprogram the transmission control module with updated software free of charge. the recall began on october 20, 2009. owners may contact volkswagen at 1-800-822-8987. | |||||||||||||||
| Notes | Vw recall no.37e3/s7 & audi recall no. 37e5/j7.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | ||||||||||||||||
| 09V164000 | VOLKSWAGEN OF AMERICA, INC | from 06/15/2005 to 11/29/2008 | V (Vehicle) | 25594 | 06/30/2009 | MFR | VOLKSWAGEN OF AMERICA, INC | 05/19/2009 | 05/18/2009 | |||||||
| Defect Summary | Volkswagen is recalling 25,594 my 2006-2009 jetta 5th generation equipped with 2.01 engine. the fastening screw contact surfaces on the driveshaft cover plate may not have been manufactured to factory specifications. some screws may not have been torqued properly during assembly and could loosen over time, causing a knocking sound when the vehicle is in motion. the driveshaft screws could loosen to the point where the driveshaft detaches from the gearbox. | |||||||||||||||
| Consequence Summary | If the vehicle is moving when this happens, the detached driveshaft could cause damage the gearbox housing. a damage gearbox housing could leak gearbox oil onto the street and create a risk of a vehicle crash for both the driver and other motorists. | |||||||||||||||
| Corrective Summary | Dealers will inspect the driveshaft screws and replace the screws free of charge. the recall began on june 24, 2009. owners may contact volkswagen at 1-800-822-8987. | |||||||||||||||
| Notes | Volkswagen recall no. 40j2/s4.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| TB-35-11-01 | 06/06/2011 | 10041250 | Ready | 09/21/2011 | |
| TB-35-11-01 | 06/06/2011 | 10041250 | Volkswagen: the gear box has a momentarily delay while accelerating. *rm | 09/21/2011 | |
| TT-37-09-02 | 05/08/2009 | 10030606 | Volkswagen: concerns regarding fluid leaking from the transmission area, inspect the transmission oil pan's atf inspection plug. *pe | 10/27/2009 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| TB-30-12-01 | 02/24/2012 | 10043603 | Volkswagen: the transmission control module has an implausible transmission shift sequence due to the clutch assembly having debris in it. 8pe | 04/13/2012 | |
| POWER TRAIN - CLUTCH ASSEMBLY | |||||
| CSC-37E6/S8 | 08/01/2010 | 10036970 | Volkswagen service campaign: see document search button for owner letter. in some vehicles it is possible that a bushing inside the mechatronic unit has the potential to wear out prematurely, causing the clutches inside the transmission | 04/25/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN - MANUAL TRANSMISSION | ||||||
| PE09035 | VOLKSWAGEN OF AMERICA, INC | 07/17/2009 | 11/19/2009 | VEHICLE STALL/LOSS MOTIVE POWER | 09V333000 | |
| The subject vehicles are equipped with direct shift gearbox (dsg) transmissions, which feature a 6-speed automatic gearbox with two wet running clutches (dual clutch) in which the clutch mechanism and gear changes are electrohydraulically operated by a mechatronic control unit.the dsg mechatronic controller includes extensive self diagnostic functions and strategies to ensure safe operation and prevent system/component damage in the event of component failures or harsh operating conditions.the basic hierarchy of fault modes includes some that only result in the storage of a diagnostic trouble code (dtc) and cause no loss of function, some that store a dtc and reduce vehicle operation to a limp home mode, and some that store a dtc and cause an interruption of motive power (i.e., open clutch).the driver is alerted to the latter two modes by the dash gear position indicator (prnds) flashing. one of the conditions that results in interruption of motive power is excess gearbox temperature.the system initially responds to increased gearbox temperature by ramping down engine torque.if the temperature keeps rising the mechatronic unit responds by opening the clutch.in a defect information report submitted to nhtsa on august 20, 2009, volkswagen described a potential defect in the wiring harnesses of the dsg gearbox temperature sensors used in approximately 16,000 model year (my) 2009 and 2010 volkswagen (eos, jetta and gti) and audi (a3 and tt/tt roadster) vehicles equipped with dsg transmissions and built from september 2008 through august 2009 (nhtsa recall no. 09v-333, volkswagen recall no. 37e3/s7 and audi recall no 37e4/j7). volkswagen provided this description of the defect, the wiring harness of a temperature sensor in the dsg may have connector wires that were insufficiently crimped by the connector supplier during a limited production period.with insufficiently crimped connector wires, a temperature sensor has the potential to falsely detect a high gearbox oil temperature, causing the transmission to abruptly shift to neutral.if this happens, the selector lever position indicator within the instrument panel will flash.in addition, the depress brake pedal indicator light will be illuminated, alerting the driver to apply the brakes.in heavy traffic, the abrupt shift to neutral could lead to a crash without warning.volkswagen estimated that less than one percent of the recalled vehicles may contain the defect condition. odi identified 40 complaints that appear to be related to the temperature sensor defect condition described by volkswagen.volkswagen received 139 complaints related to the condition, with 7 involving vehicles reported to odi, resulting a 172 total complaints to odi and volkswagen.all of these complaints involve the my 2009 an 2010 vehicles subject to recall 09v-333. odi also identified complaints of harsh/jerky shifting in some volkswagen vehicles with dsg.volkswagen attributed this condition, which typically occurs at very low speeds, to excessive wear in the bushings of the two solenoid valves in the mechatronic unit that control clutch operation.volkswagen does not believe that the this condition is a safety defect because the changes in shift quality develop gradually over time, do not cause a loss of motive power and have not resulted in any fatalities, injuries or serious crashes (there were three reported property damage incidents resulting in minor body damage in very low speed, parking maneuvers).volkswagen addressed this problem in the field with a customer service program that includes the replacement of potentially affected mechatronic units as well as a 10 year/100,000 mile extended warranty.this investigation is closed with volkswagen's recall of the defect condition that may result in a loss of motive power while driving. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 06/04/2011 | 135380 | 1 | |
| I was on the exit ramp of the interstate and the go to workshop warning came on along with the glow plug warning light. vehicle lost power, i was able to get to a side street and turned off vehicle, it restarted and seemed fine drove about 2 miles and stopped for a light, car stalled and warning lights came back on. car did not restart had push to side of road and tow home. towed to dealer first of week. found to be high pressure fuel pump failure of the diesel engine. this is the second one to go bad first one at 135380 miles and now at 228605 miles only 93225 miles on repair job. vw repaired the first one, replaced entire fuel system at no charge, do to faulty hpfp. even though this pump has less miles they will not help with repair cost. *tr both times car died at a major intersection and had to be pushed to side of road. *tr | |||
| 06/04/2011 | 135380 | ||
| I was on the exit ramp of the interstate and the go to workshop warning came on along with the glow plug warning light. vehicle lost power, i was able to get to a side steet and turned off vehicle, it restarted and seemed fine drove about 2 miles and stopped for a light, car stalled and warning lights came back on. car did not restart had push to side of road and tow home. towed to dealer first of week. found to be high pressure fuel pump failure of the diesel engine. this is the second one to go bad first one at 135380 miles and now at 228605 miles only 93225 miles on repair job. vw repaired the first one, replaced entire fuel system at no charge, do to faulty hpfp. even though this pump has less miles they will not help with repair cost. both times car died at a major intersection and had to be pushed to side of road. | |||
| 10/22/2012 | 54350 | 1 | |
| This is my second complaint on this website for the same problem with my 2009 jetta sportwagen with dsg transmission. my mechatronic unit was replaced in july 2012, but it wasn't 2 weeks before the car started back to it's old tricks again. this time the hesitating from a stop, jerking, rolling back and forth when you park, and rolling backward on an incline when shifting into drive from reverse was even worse than before the mechatronic unit replaced. this morning, while backing out of the garage (which is on a slope) when i shifted into drive and lifted off the brake the car quickly rolled back 2 to 3 feet before i could stop the car while narrowly missing our truck's bumper. we went straight to vw and as before their is no code and the fluid is at appropriate levels. there is nothing they can do... vw customer care was contacted with another case number. it appears that vw is not standing behind their warranty, so i guess we'll have to escalate to the next level. *tr | |||
| 02/02/2012 | 110000 | ||
| Tl - the contact owns a 2009 volkswagen jetta tdi. the contact stated that while driving 4 mph the transmission shifted into neutral independently. the vehicle was taken to the dealer who diagnosed that the transmission valve and the dsg temperature sensor needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure mileage was 110,000 and the current mileage was 124,000. kmj | |||
| 02/02/2012 | 110000 | ||
| Tl - the contact owns a 2009 volkswagen jetta tdi. the contact stated that while driving 4 mph the transmission shifted into neutral independently. the vehicle was taken to the dealer who diagnosed that transmission valve and the dsg temperature sensor needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure mileage was 110,000 and the current mileage was 124,000. pm | |||
| 08/06/2012 | 37002 | 1 | |
| Felt a shudder in the drive train; a few seconds later the glow plug light began to flash; the multi-function computer flashed that there was an engine fault and to service the engine; the engine shutdown and i pulled over to the side of the road; engine would not restart; dealer analysis revealed the high pressure fuel pump failed apparently sending shards of metal particles downstream of the pump; pump and other hardware downstream of the pump are scheduled for replacement ## vin passed ## volkswagen jetta sportwagen tdi 2009 ## *tr | |||
| 07/07/2012 | 60509 | 1 | |
| Vehicle is a 2009 jetta sedan - tdi (diesel) vehicle shut down while driving. flow plug light flashed on dash along with display of engine fault workshop vehicle would not restart. pulled code of p0087 fuel rail/system pressure low. towed to dealer, boucher vw in franklin, wi. dealer confirmed fault was a high-pressure fuel pump failure. *tr | |||
| 07/07/2012 | 60509 | ||
| Vehicle is a 2009 jetta sedan - tdi (diesel) vehicle shut down while driving. flow plug light flashed on dash along with display of engine fault workshop vehicle would not restart. pulled code of p0087 fuel rail/system pressure low. towed to dealer, boucher vw in franklin, wi. dealer confirmed fault was a high-pressure fuel pump failure. | |||
| 12/25/2011 | 42000 | ||
| Vehicle will not start on first 4-6 attempts after a cold snap and subsequent warm weather. issue points to water building up in intercooler hoses. vw has tsb posted but may not fully resolve issue. 21 11 01 / 2025464 dated may 24, 2011, titled frozen charge air cooler | |||
| 10/15/2009 | 45000 | ||
| Tl* the contact owns a 2009 volkswagen jetta. the contact stated that the clutch connector was fractured. the vehicle was taken to a dealer and they advised him that he needed to replace the clutch plunger. the vehicle was repaired. the failure recurred approximately one and a half years later. the contact stated that the plunger was dangling from the vehicle. the vehicle was taken back to the dealer but they offered no assistance. the failure mileage was approximately 45,000. | |||
| 10/15/2009 | 45000 | ||
| Tl-the contact owns a 2009 volkswagen jetta. the contact stated that the clutch connector was fractured. the vehicle was taken to a dealer and they advised him that he needed to replace the clutch plunger. the vehicle was repaired. the failure recurred approximately one and a half years later. the contact stated that the plunger was dangling from the vehicle. the vehicle was taken back to the dealer but they offered no assistance. the failure mileage was approximately 45,000. kmj | |||
| 10/15/2009 | 45000 | ||
| Tl-the contact owns a 2009 volkswagen jetta. the contact stated that while driving at various speeds he noticed that the clucth connector had fractured. the vehicle was taken to a dealer and they advised him that he needed to replace the clutch plunger. the vehicle was repaired for the clutch plunger. approximately 1.5 years later the vehicle experienced the same failure and the plunger is dangling. the vehicle was taken back to the dealer and they offered no assistance. the failure mileage was approximately 45,000. tb | |||
| 02/08/2011 | 42000 | ||
| During the snow storm the clutch and the four wheel drive did not engage. i was driving slowly along with the traffic and the as the car started to acsend an incline in the road, it started to skid; and when i engaged the brakes, attempted to change gears, the clutch would not engage. when the car came to a stop,there was a odor of burning rubber. i contacted vw america about the failure, they covered the cost of the part and not the service as a customer appreciation good will gesture. | |||
| 04/25/2011 | 68000 | ||
| My 2009 jetta tdi engine started running rough when i pushed the clutch in while turning into a parking lot 3 weeks ago. i coasted to a parking spot and turned off the ignition. i started the car back up immediately to see if it was going to be ok and it sounded good so i shut it off. when i returned about 45 minutes later, the car started but sounded like it was running on only one or two cylinders and then died. i called a tow truck and it would not start at all when he arrived. the dealer asked if i had ever run gasoline through it. i said 'no, why would i do that?' he said that the entire fuel system needed to be replaced and that vw would pay for this 'one time' even though the warranty has run out. well, if they are at fault this time, they will be at fault the next time too. my concern is the next time. i drive on a 70 mph interstate 90 miles round trip to work 5 days a week. what are the chances that i will be lucky enough that it did not happen in traffic at that speed the first time and just where will i be when it happens again? if they are replacing this shredded high pressure fuel pump with the same model made of the same materials, it will happen again. is there ethanol being put into diesel in this country? what about the additives to diesel that are necessary for lubricity that are put in by the different companies? is one or more types of these the culprit? this problem is all over the internet and i hope that vw can come up with a permanent solution before someone is seriously injured - if it hasn't happened already. meanwhile - still waiting for my car to be returned to me. | |||
| 03/21/2011 | 17305 | ||
| Engine abruptly stalled entering large multi-lane intersection, as engine repair light came on. suddenly inoperative power train on the vehicle without any prior warning. tdi diesel powered vehicle. towed to dealership and diagnosed with hpfp (fuel pump) & fuel system failure. | |||
| 01/02/2010 | 3000 | ||
| 2009 vw tdi jetta. engine runs rough, sutters at certain points and lacks power. will sometimes stall in traffic. have documented with dealers. vw america refuses to answer. vw has software fix, but will not apply it to vehicle. do people have to be killed before these people pay attention. | |||
| 01/01/2009 | 10000 | 1 | |
| 2009 vw jetta tdi (turbo-diesel) equipped with dsg (direct shift gearbox) transmission. vehicle prematurely downshifts from 2nd into 1st gear at slow speeds. when driving in 'tiptronic' (manual) shift mode at slow speed conditions, such as right turns, parking lots/garages, yield conditions, etc., the vehicle will downshift unexpectedly from 2nd gear into 1st after reacceleration has already begun, resulting in the engine's rpms to skyrocket. if this occurs within a turn in traffic, the vehicle's acceleration is stalled due to the lower gear. panicking, one shifts the vehicle into 2nd at the high rpms and the transmission jolts under the power and causes the vehicle to surge forward rapidly under power. this has contributed to near rear-end crash situations for both drivers following at the downshift/stall condition as well as vehicles in front at the upshift/acceleration condition. in parking lots while moderately traveling in 2nd gear looking for a parking stall, without warning, again the vehicle will sometimes downshift into first causing this braking bucking | |||
| 07/16/2009 | 3281 | 1 | |
| Dsg transmission at slow speeds will suddenly downshift into 1st causing abrupt engine breaking in traffic without warning (<25mph). trying to accelerating from the slow speed or stop will causing a 1-2 second delay/jerk in traffic (narrowly avoiding being rear-ended in stop-go-traffic). *tr | |||
| 07/10/2009 | 1170 | 1 | |
| While driving my 2009 vw jetta sportwagen tdi with dsg transmission 65 mph on freeway, car had approximately 1175 miles on it, sudden loss of power, felt like the car was in neutral though was still in drive. the gear indicator lights flashed and no acceleration response when accelerator depressed. gear re-engaged approximately 5 seconds later and was able to regain speed with no incident. took into vw dealer, they were unable to reproduce, but called vw tech and were told to replace the input temperature sensor on the transmission. sensor was replaced and i got the vehicle back 5 days later. appears to be running fine, no repeat of false neutral in this case, there was no accident or injury, but sudden loss of power on the interstate in traffic could very easily lead to accidents and serious injury or death. *tr | |||
| 06/26/2009 | 480 | 1 | |
| Dsg transmission mechatronic unit failure (integrated cpu unit) resulting in severe to erratic behavior of the car. cars would suddenly stall... buck or lunge forward or backward depending on the shift mode. many people are complaining on the vwvortex website about this most recent and severe transmission malfunction. vw is taking up to several months to repair cars. it appears to be vw-audi cars | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 07/21/2011 | 25000 | ||
| Dsg transmission is getting more frequent with the hard shifting/surging both forward and reverse and occurs usually when slowing down and then letting go of the brake upon a green light. sometimes the car will roll back if on a slight incline when letting go of the brake. vw dealership says that the dsg is a very active transmission and it is normal. i was told this on two separate occasions and going to bring my car in again until the problem is fixed... | |||
| 01/27/2011 | 40800 | ||
| Vehicle transmission would not engauge needed to turn engine off and back on before it would move check engine light would come on and than off on the day before i took it in for service it happened everytime i stsrted the car that day vehicle is now at dealer and they told me they needed tech support from vw and it would be until next week before any thing was done | |||
| 01/03/2011 | 1 | 08/28/2008 | |
| 2009 volkswagen jetta. consumer writes in regards to transmission problems *tgw the consumer stated as she applied the accelerator pedal, the rpm would spike and the engine would rev, but the vehicle didn't have any power as if the gear slipped into neutral when trying to accelerate. the dealer informed the consumer there was nothing wrong with the vehicle. the consumer stated there are two open recalls, but her vehicle identification was not included. *jb | |||
| 03/07/2010 | 17000 | ||
| I was driving my 2009 vw jetta wolfsburg edition on the interstate at 65mph when suddenly the car loses power and shuts off. i happened to be in the passisng lane and luckily was not struck from behind. this same situation has since occurred 10-15 times. my wife and and i are hoping a new car will issued to us as we just can't risk the lives of our family. this car shouldn't be on the road anymore....it has been to the dealership 3x with no resolution. | |||
| 07/03/2010 | |||
| I own a 2009 jetta tdi with a dsg transmission. i feel like i am going to get hit when i start from a stop. the transmission jumps and hesitates. it has been to the dealer with out being fixed. it is terrifying to drive a car that may or my not accelerate which also jumps in and out of gear! | |||
| 05/20/2010 | 4000 | ||
| Car shifts into neutral while driving,engine revs and car will not eccelerate.when engine goes to idle, transission will sometimes engage. problem started at 4000 miles (now 37000) muliple calls to vw and trips to vw service with zero results.no fault codes,no repair.last call to vw customer service i was told by the rep. buy a new transmission and see wether the problem is resolved . this automobile was troublesome from the beginning with hard shifting and slamming into first gear. i also havea 2006 tdi with zero problems | |||
| 08/25/2010 | 23000 | ||
| Driving a 2009 jetta tdi - there seems to be a transmission issue with the car where the car will constantly jerk forward when stopping at a red light or starting acceleration from the light. at times, acceleration or braking on the freeway causes the car to 'shudder'. also, 3 times in the last 4 months, the car has stalled when trying to accelerate from a red light, and the clutch does not 'grab' the gear soon enough. stalling requires me to then place the car in park, turn the ignition completely off, and then restart the engine before i can continue driving. taking the car to the dealership multiple times has not yielded any findings, with the vw dealership telling me that the problems do not exist and they are not able to duplicate any issues, and that all parts of the car are up to specifications. the car is currently under 25000 miles, and was bought brand new from the dealer. continuous complaints have not gotten any | |||
| 05/20/2010 | 4000 | ||
| Car shifts into neutral while driving,engine revs and car will not eccelerate.when engine goes to idle, transission will sometimes engage. problem started at 4000 miles (now 37000) muliple calls to vw and trips to vw service with zero results.no fault codes,no repair.last call to vw customer service i was told by the rep. buy a new transmission and see wether the problem is resolved . this automobile was troublesome from the beginning with hard shifting and slamming into first gear. i also havea 2006 tdi with zero problems | |||
| 08/25/2010 | 23000 | ||
| Driving a 2009 jetta tdi - there seems to be a transmission issue with the car where the car will constantly jerk forward when stopping at a red light or starting acceleration from the light. at times, acceleration or braking on the freeway causes the car to 'shudder'. also, 3 times in the last 4 months, the car has stalled when trying to accelerate from a red light, and the clutch does not 'grab' the gear soon enough. stalling requires me to then place the car in park, turn the ignition completely off, and then restart the engine before i can continue driving. taking the car to the dealership multiple times has not yielded any findings, with the vw dealership telling me that the problems do not exist and they are not able to duplicate any issues, and that all parts of the car are up to specifications. the car is currently under 25000 miles, and was bought brand new from the dealer. continuous complaints have not gotten any | |||
| 03/28/2010 | 12900 | ||
| Please reference nhtsa action # pe09035. my car has had this recall performed and continues to exhibit the behavior on multiple occasions since having the recall performed in novebmer of 2009. the car has been serviced at the dealer numerous times to correct this problem and it still occurs. the dealer performed the recall in november 2009, replaced the affected temperature sensor in march 2010, replaced the brake light switch in may 2010, and replaced the instrument cluster in june 2010. i just got the car back from having the instrument cluster replaced on friday, june 11, 2010 and the false neutral referenced in the nhtsa action # pe09035 occurred again on sunday, june 13, 2010. the car is currently waiting on a service appointment at the dealer. this is a major safety issue!! | |||
| 03/20/2010 | 7683 | ||
| Fourth incident: three unsuccessful attempts by dealership to correct problem. problem has occured under different circumstances and driving conditions. speeds ranging from 65 mph to 20 miles per hour...generally while attenpting to accelerate. auto is a 2009 vw jetta equipped with the dsg transmission. car will go into neutral without prior warning. when this occurs, prndsl indicator light will flash as will apply brake warning light. on at least one occasion, simple application of brake cured the problem. in the latest case (today, march 20, 2010) i had to turn off the motor twice before the transmission would return to normal functioning. as stated, this has occured four times since i have owned this car. the car has less than 8,000 miles on the odometer | |||
| 11/27/2009 | 5100 | 1 | |
| Vehicle shifts into neutral while driving. vehicle has been recalled for this problem, but vehicle still has problem after recall service has been done. nhtsa campaign id number 09v333000 is for the recall that was completed on this vehicle in oct. 2009. at vw dealer where vehicle was purchased. on nov 27, 2009 vehicle shifted into neutral while driving and has done it on 2 other occasions. have taken vehicle back to dealer on nov. 29, 2009 and awaiting results of their diagnoses. i am sending this complaint because i believe that this defect is not getting fixed with the original recall, which leaves a very serious safety problem open to owners of these vehicles and others. *tr | |||
| 09/02/2009 | 150 | ||
| Tl* the contact owns a 2009 volkswagen jetta. while driving 30 mph the gear warning light illuminated on the instrument control panel, and then the vehicle down-shifted into the neutral gear. he was able to safely restart the vehicle to continue normal operation. the vehicle was taken to the dealer three times for inspection. the technicians were unable to duplicate the failure; therefore, they could not provide a remedy. the vehicle identification number was unavailable. the failure mileage was 150. the current mileage was 6,000. | |||
| 08/01/2009 | 150 | ||
| Tl*the contact owns a 2009 volkswagen jetta. while driving approximately 35 mph on normal road conditions; the transmission exhibited a pulling sensation and began hesitating intermittently. the failures progressed between 0 to 55 mph and the engine surged while maintaining speed. an authorized technician informed the contact that the problem was a manufacturers design without a remedy. the computerized system code was reset to the manufacturer's service code. the vehicle was inspected by an authorized dealer to further diagnose the failure. the contact had concerns of the safety risk involved. the vin was not available. the failure mileage was 150 and the current mileage was 6,500. | |||
| 07/28/2009 | 1565 | 1 | |
| I was driving home in rush hour after work on a four-lane road, in a heavy rain storm. at mile 1,565, my car lost power, the p r n d s transmission options were blinking, the foot break icon came on, and when i pushed on the gas, my rmps increased, but no power. i was able to safely maneuver the car out of rush hour traffic, pull over on the shoulder, and sat there wondering what just happened. being that the car was new, i did not know what had happened, there was no service engine soon light come on. i put the car into park, sat there for a bit, and then put it back into drive. about 3 miles later, the transmission options blinked again. once i arrived home, i called the vw dealers service dept. where i bought the car and talked with the service manager. he never saw anything like this, told me not to drive it to the dealer (i am 100+ miles from the dealer), to have it towed to them. i am very unsatisfied with vw, jetta, and my car. i do not feel like my car is safe, reliable, or trustworthy. now, because of the instances that occurred, i will always be paranoid with my car, worrying if i will be able to safely get to and fro the places i need to be. i recently was on the interstate with an inconsiderate tractor trailer behind me not giving me a reasonable distance between me and his oversized vehicle. i was not able to change lanes for other cars were in the adjacent lane. fear came over me as i know i would be in a severe accident if the transmission decided to fail again resulting in a loss of power. there would have been no way for the oversized tractor trailer behind me to stop in time without causing an accident because the car i was driving lost power. *tr | |||
| 03/27/2009 | 11000 | ||
| Tl*the contact own a 2009 volkswagen jetta. he stated that he experienced transmission failure while driving 70 mph on the highway. the vehicle went shifted into neutral gear while driving and he was forced to drive to the emergency lane. warning lights were illuminated on the instrument panel; however, after an hour, the vehicle reset itself. the vehicle was towed to a dealer who refused to diagnose the transmission or repair the failure. the manufacturer advised the dealer not to make any repairs unless they could duplicate the failure. recall#09v333000, component: power train:automatic transmission is related to the failure; however, the vin is not a part of the recall. the failure mileage was 11,000 and the current mileage was 15,500. | |||
| 07/27/2009 | 2500 | 1 | |
| Our 2009 volkswagen jetta tdi stopped and would not move. fortunately we were not in an intersection the first time. the second time there were no other cars around when the car stopped. all of the gears were lighting up. there was no warning. the dealership replaced the input speed sensor and the fluid temperature sensor and we fortunately have not experienced the problem since that time. *tr | |||
| 07/10/2009 | 7000 | 1 | |
| Make: volkswagen model: jetta sportwagen year: 2009 drivetrain: tdi transmission: dsg issue: while decelerating, and under normal driving conditions, the dsg transmission downshifts into neutral. detail: the p-r-n-d-s letters on the multifunction display begin to flash. the transmission will not re-engage until the vehicle is brought to a complete stop, shut off, and then restarted while depressing the brake. this transmission failure has occurred on multiple occasions while downshifting from 6th to 5th and while coming to a complete stop. *tr | |||
| 08/15/2009 | 3700 | 1 | |
| Jetta vehicle goes into neutral on it's own (while still in drive position) and then may go back into drive. many occasion the vehicle has gone in to neutral and back. on one occasion at an intersection it would not return after shifting back and forth. i had to turn of the vehicle and restart it to have the ability to drive. the dealer found the mechatronics unit failed and spent 3+ weeks to repair. the same day i received the vehicle my wife and i experienced similar failures twice. both these incidents were coming down hill to stop. approaching the stop the car went into neutral, revved up the engine, and then went back to normal. all in a 3-4 second time frame. incidents like this have a concern for me on these cars. for one, when stopping these cars downshift to aid in the braking. a sporadic shift into neutral could scare/alarm the driver and cause an accident. i think there is something seriously wrong with these vehicles that requires intervention.*tr | |||
| 08/15/2009 | 1777 | 1 | |
| There is a false neutral on the vehicle. the throttle is depressed and there is no response as far as power to the wheels. the engine responds by increasing rpms, but the power is not transferred to the wheels. this is unsafe and unsettling as you are placed in the position of not knowing when it will occur and whether one might be trying to merge or make a left turn and suddenly be without power and subject to being hit. *tr | |||
| 08/10/2009 | 9400 | 1 | |
| While driving, vehicle appeared to go into neutral with no transfer of power from the engine to the drivetrain. the prnds indicator began flashing though still indicating it was in drive. the vehicle rolled to a stop and was unable to move to get off the highway. problem corrected itself briefly after turning the vehicle off then on again, but happened again shortly after resuming driving. vehicle had to be towed to the nearest dealership. dealer states it is a faulty transmission speed sensor and is awaiting a backordered part to repair it. *tr | |||
| 07/28/2009 | 1500 | 1 | |
| Commuting from work, on the highway driving at approximately 65 mph, i momentarily release the gas pedal on my 2009 vw jetta tdi automatic (dsg). when i step on the gas once again to maintain speed, there is no power. engine behaves as if it is in neutral, with rpms going up with no acceleration. prnds indicator lights on dashboard blink. it takes a couple of tries of releasing then stepping on the gas pedal again for the gear to take. in the meantime, car has slowed down quite a bit in a busy highway during rush hour making for a safety hazard for me and other motorists. this has happened approximately 7-8 times since i purchased the car (1 month, 2200 miles). *tr | |||
| 08/07/2009 | 10100 | 1 | |
| This is for a 2009 vw jetta tdi with a dsg transmission. the vehicle has a tremendous lag when pulling away from a stop, it also has a loud clunk and a hard jerk when coming to a stop. the vehicle has also seemed to be in neutral once and was still in drive, it would not move and the vehicle had to be restarted to move again. i have made a service appointment at my local vw dealer. *tr | |||
| 08/04/2009 | 720 | 1 | |
| New 2009 jetta tdi sedan with dsg engine. two incidents...one on the 3rd and second on the 4th of august. on the 3rd was dropping off a grandson at his mothers office. car was in park, engine idling, child exited car, i put food on brake, shifted into reverse, whereupon the car went into neutral mode, and the lit gears indicator light started blinking, while the green depress brake pedal light came on, engine raced and suddenly re-engaged reverse, lurched backward almost striking passing car. on the 4th was traveling north on a smooth highway, between 50-55 mph, when suddenly car slipped into a neutral mode while remaining in drive on the gear selector. as this happened the entire gears indicator light started blinking rapidly and the depress brake pedal before starting light came on too. engine raced to redline and car slowly coasted to a stop. as an older driver, 68 years, these two incidents alarmed me. i love the car and its overall performance, but i fear lost confidence in the car. the vw service mgr. dan is great and the dealership kempthorn moyors is high quality...i think volkswagen should replace my car or modify the warranty on the transmission and dual clutch/flywheel on the car. *tr | |||
| 07/25/2009 | 2700 | 1 | |
| While driving at highway speeds the automatic transmission in my 2009 volkswagen jetta tdi slips into neutral with no warning. the transmission remains in neutral until you lift your foot off the accelerator. only then will it go back into gear. the has occurred 5 times in the 2.5 months i've own the car. i took the vehicle to the local vw dealer to explain the problem. the vehicle is there now, hopefully being repaired. *tr | |||
| 07/26/2009 | 1000 | 1 | |
| I bought a new 2009 vw jetta tdi sportwagen with the dsg transmission and at 1000 miles exactly, the transmission went into neutral, all the lights blinked on the mfi, and the car coasted to a stop. i put it in park and turned the ignition off. i restarted the car and went on my way. at exactly 1724 miles, this happened again. i took the car into the dealer at 2361 miles and they are reporting that they can find nothing wrong with the transmission. *tr | |||
| 08/03/2009 | 4886 | 1 | |
| We recently purchased a 2009 vw jetta tdi sportwagen which recently left my wife stranded along the highway. the incident took place on aug. 3, 2009 and the vehicle has just over 4,500 miles on it. my wife was driving at a speed of about 65 mph on i95 north when the car lost power, the engine was running and it seemed like the car just slipped into neutral. my wife put the flashers on and made it to the side of the road on a major interstate -- scary! she then put the car in park, lights were still flashing on the dash, so she then turned it off. she restarted the car and it seemed fine. she pulled back out onto the highway and about a half mile down the road it happened again, she again coasted to the side of the road and called vw. they came and towed the car to the dealership. the car is currently in the dealership waiting to get fixed. *tr | |||
| 07/29/2009 | 1 | ||
| Entering traffic in 2009 volkswagen tdi sportwagon. as i applied the throttle, the car went into a false neutral, and lost power. the engine still revved, but nothing got through the transmission. all the gear indicator lights (p-n-r-d-s) on the dash flashed. i turned the car off, and restarted it, (in the intersection) and it worked fine. the happened three times while driving from seattle to san jose on 29 july. *tr | |||
| 07/31/2009 | 2000 | 1 | |
| 1. driving at highway speeds in 6th gear, flat road, in cruise control. no erratic driving or fast acceleration. 2. the automatic transmission fails by falsely shifting into neutral when the transmission shifter is in drive. the prnds gear indicator on the dash began flashing when this happened. this has occurred 5 times since i bought the car on july 15, 2009. the car lost all power to the front (drive) wheels and had to be stopped on the side of the highway, then restarted for the car to return to normal operation. 3. the car has been submitted to the vw dealer's service dept. no parts have been replaced or repaired. *tr | |||
| 07/22/2009 | 6300 | 1 | |
| Was driving my 2009 jetta tdi wagon down the highway at approximately 90km/h. all power was lost, the car was in neutral. rpms dropped to about 1000. the gear shift indicator was flashing prnd. i had to push the car off the highway, i waited 10 minutes, re-started the car and drove it to the closest vw dealer. they said it was a faulty temperature sensor, and that none were available in north america. i was told to continue driving the vehicle and just to pull over every time the car behaved like this. *tr | |||
| 01/27/2009 | 90 | 1 | |
| 2009 jetta tdi sportwagon with only 90 total miles on the odo, 3 days off the showroom floor jumped our of gear into neutral on the freeway traveling at 65 mph. the car is in the show (dgs transmission). car had to be towed to the dealer for repair. waiting on parts. *tr | |||
| 10/22/2008 | 825 | 1 | |
| The dsg transmission jolts the car when shifting at lower speeds while the shift lever is in s mode. the mechatronics control unit has been changed, but the car still jolts. i'm afraid that these jolts put excessive strain on the rest of the drivetrain and can create an unsafe condition. *tr | |||
| 07/16/2009 | 3281 | 1 | |
| Dsg transmission at slow speeds will suddenly downshift into 1st causing abrupt engine breaking in traffic without warning (<25mph). trying to accelerating from the slow speed or stop will causing a 1-2 second delay/jerk in traffic (narrowly avoiding being rear-ended in stop-go-traffic). *tr | |||
| 06/13/2009 | 570 | 1 | |
| We recently purchased a brand new 2009 vw jetta 2.0tsi with a direct shift gearbox (dsg) transmission. this transmission is just like a standard clutch type stick shift but without a clutch pedal. on board computers depress the clutch for the driver instead. the driver has a choice of selecting the gears themselves (tip mode) or choosing a | |||
| 07/15/2009 | 3500 | 1 | |
| Dsg transmission goes into neutral sporadically at speed, and loss of wheel power occurs for 5-10 seconds, then transmission reengages. prnds gear indicator on dash flashes during the episode. happens repeatedly but no engine check light triggered, and dealers cannot diagnose problem because no fault codes are generated. on two occasions the vehicle would not reengage and had to come to a complete stop and the engine had to be powered off on and back on to clear problem. this is a safety issue. *tr | |||
| 07/14/2009 | 1000 | 1 | |
| Transmission down shifted approx 2 gears and was stuck in 2nd gear. the transmission selector would not respond to attempts to shift out of gear or to the automatic mode. the prnds lights on the central dash started flashing. i was able to drive to destination stuck in 2nd gear, which seems to be a default limp home mode. *tr | |||
| 04/17/2009 | 100 | 1 | |
| I have the wolfsburg edition 2.0t automatic transmission. when the car is accelerating and shifting gears there is a loud rattling sound. i took it to the dealership service dept and they claimed that's a normal sound. i had a passat with the 2.0t prior to the wolfsburg and it never made this sound. we took another jetta wolfsburg edition for a drive that was on the sales lot. unfortunately, it made the same sound. it is absolutely ridiculous because it's a brand new car. it rattles every time the car accelerates and is switching gears. it sounds like something is loose in the engine. *tr | |||
| 07/09/2009 | 4800 | 1 | |
| I had a complete loss of power and blinking prnd while traveling 65 mph, and scared me. first time it happened, i though i hit the shifter with my knee; second time got me concerned; third time i said i'm going to the dealer; 4th and 5th times it happened on the way to the dealer! while in the shop for 2 days, i sent a detailed account of what i experienced to the head mechanic, knowing he would not likely be able to recreate what i experienced on his own. he never got a fault code for this. after calling vw, he checked and found a faulty transmission temperature sensor, which showed failure 54 times! apparently, the tranny goes into protection mode (death mode on the highway if you ask me) with this fault condition. waiting now for a tranny temp sensor for about a week now. *tr | |||
| 05/15/2009 | 1500 | 1 | |
| This is a jetta sportwagen tdi with dsg automatic transmission. with dsg transmission in 'd mode, coasting at moderate speed in traffic, transmission slipped out of gear into false neutral, transmission display flashing prnds. stepping on accelerator caused engine to rev to redline, car did not speed up. this happened on two separate occasions, each time i tried repeatedly placing transmission into tiptronic mode and back into d, problem resolved within 30 seconds and transmission then functioned normally. cel did not illuminate. as this happened in light traffic, the failure only delayed vehicles behind me temporarily. i have not taken it to vw dealer yet as they have no information about the problem. tdi club forum posts suggest problem is faulty transmission temp sensor, may be more common in vehicles sold in spring 2009. *tr | |||
| 07/18/2008 | 1900 | 1 | |
| I own a 2009 vokswagon tdi wagon. last week while on vacation with my family i experienced several false neutrals. the vehicle while traveling at various speeds would shift into a neutral gear and the rpm would rev to 3000+ rpnds lights on the mfd would flash and acceleration would cease. this happened while driving on the highway as well as in the city... it also happened once while i was stopped at a traffic light. *tr | |||
| 05/15/2009 | 8000 | 1 | |
| This is a problem with the 2009 volkswgen jetta tdi with dsg transmission. the auto so equipped cannot be driven safely as the car has serious acceleration lags before popping into gear and severe downshifts. there is no way to predict when the next incident will happen only that the acceleration lag has caused numerous near misses at intersections. to date only a scraped wheel while pulling away from a bank drive through. *tr | |||
| 07/08/2009 | 3050 | 1 | |
| While driving at approximately 65 mph on i-95, car disengaged from transmission. engine revved, but slowed down. at approximately 45 mph, transmission re-engaged. at same time, center display flickered and began indicating all drive modes. on july 10, 2009, while stopped at an intersection, the same thing happened. when i pressed the accelerator, the engine revved, but transmission didn't engage, and wouldn't engage, until i restarted the car. as the intersection was on a slight downgrade, this left me in the middle of the intersection, until i was able to restart the vehicle. *tr | |||
| 06/27/2009 | 298 | 1 | |
| I just got my brand new 09 vw tdi sportwagon with the dsg transmission and it only had 298 miles on it, i was on the throgs neck bridge with my 20 month old twin girls, sophia and jessica and the transmission was slipping and then no power at all . i was stuck on that bridge for over 3 hours with my twin girls ! the tow truck finally came and towed the car to bayside vw. *tr | |||
| 07/07/2007 | 1450 | 1 | |
| 2009 vw jetta tdi with dsg transmission appears to shift to neutral under highway conditions resulting in loss of power/acceleration. requires shifting transmission to another mode, sometimes pulling off to the side. occurs typically once a day under prolonged driving conditions, but can be completely random. effect of sudden stop or deceleration in traffic, very unsafe. problem not corrected, dealer unable to reproduce or find fault. others with issue have had transmission temp/speed sensors replaced. *tr | |||
| 10/01/2008 | 6000 | 1 | |
| 2009 vw jetta tdi sportwagen: loss of drive at speed, on the highway. the car's dash board flashes the indicator lights for its automatic drive mode 'prnds' and produces no power to the wheels, despite the shifter remaining in 'd' for drive. vehicle power was restored only after coming to a full stop, shutting off the engine and restarting it. this happened only once, for us. vw checked the vehicle, found no computer generated codes and returned it to us with no change made. we believe it was unsafe to be without power on a four lane highway, with no shoulder and hope vw will identify the problem before it happens again. *tr | |||
| 07/05/2009 | 3067 | 1 | |
| On multiple occasions, in traffic and not in traffic, i have had my transmission go into a false neutral that would not recover until i re-started the car. traveling along at 65 mph, the engine suddenly approaches redline, with no warning. the transmission indicator, p r n d s starts to flash, indicating that the transmission is in neutral. trying to get to the shoulder is a white knuckle ride. i am reporting this here now, as i just found out about this site. *tr | |||
| 07/04/2009 | 4638 | 1 | |
| While driving in the fast lane at approximately 75 mph the vehicle began to act as if it were in neutral failing to deliver any power to the wheels. i struggled to get over to the shoulder and was nearly in two accidents and i think i scrubbed one of my rims on the curb, but didn't notice at the time since i was freaked out. i then had to stop and restart the car to get it to drive again. this was the sixth time in about a week that we had the car act as if it were in neutral while driving along. this was the first time that power was not regained shortly after losing power. the frustrating thing is that i had brought the car to the dealer earlier in the week complaining that a similar incident had occurred the previous week where i had lost power to the wheels but that i had regained it after 5-10 seconds. they said they could not do anything because they couldn't reproduce the problem when they test drove the car and that no errors showed up in the computer history for the vehicle. they basically said that since there were no bulletins put out by vw they couldn't do anything until the error occurred again. thankfully i was carrying my video camera in the car and my girlfriend recorded much of the incident. i am emailing the dealer today and we'll see what they have to say now. *tr | |||
| 06/19/2009 | 868 | ||
| Tl-the contact owns a 2009 volkswagen jetta. he states that dsg duel cluth automatic transmission that the temp sensor goes bad it sends false reading=s to the elctronic module and causes the tranmission to lock up. going at 70mph on the highway the vehicle shifted to neutrel. the vehicle stayed in neutrl until it hit 45 mph when got off the highway and at a stop sign on a off ramp and trying to pass the transmission continued to lock up and almost caused an accident. the vehicle was then turned off and then towed to an dealer and they took a look at the vehicle and they are investigating the problem with this vehicle. also volkswagen didnt take this situation serioulsy. the failure and current mileage was 868. | |||
| 06/11/2009 | 2300 | 1 | |
| 09 vw tdi sportswagen dsg will randomly shift into neutral. this has occurred at various times varying from being stopped to cruising at highway speeds. the vehicle has been in the shop twice for this problem. during the first visit, the dealer was unable to replicate the problem. the second time, we took a video of the event and showed it to the lead mechanic. the shop has determined a temperature sensor in the transmission is overheating and causing the car to slip into neutral. the part is reportedly on back order and we do not have any estimate as to when the repairs will be completed. *tr | |||
| 03/03/2009 | 703 | 1 | |
| Dsg transmission disengaged while driving down brooklyn-queens expressway traveling 50mph, had to coast car from left lane to right side shoulder. incident happened about 3-4 times when care had less than 700 miles from new purchase. *tr | |||
| 05/31/2009 | 1300 | 1 | |
| Dsg transmission goes into neutral sporadically at speed, and loss of wheel power occurs for 5-10 seconds, then transmission reengages. prnds gear indicator on dash flashes during the episode. happens repeatedly but no engine check light triggered, and dealers cannot diagnose problem because no fault codes are generated. *tr | |||
| 06/10/2009 | 3000 | 1 | |
| Driving at highway speeds in car, the transmission will go into neutral without warning and the transmission gear range display flashes. the care must be stopped and restarted to allow the transmission to reengage. diagnosed as a dsg transmission problem causing it to go into safety mode in response to a malfunctioning transmission fluid temperature sensor. dealer working to correct the problem. problem seems to happen infrequently and very unexpectedly. *tr | |||
| 02/27/2009 | 3945 | 1 | |
| While driving, vehicle transmission disengaged resulting in no power to maintain speed. this occurred twice, once on a rural highway traveling approximately 60 mph and once on the interstate traveling approximately 70 mph. with the first occurrence the transmission re-engaged after a few seconds. with the second occurrence, the prnds shift indicator light began flashing and i had to merge over through traffic into the emergency lane to avoid high speed traffic, all the while having no power. i then had to shut the engine off and restart it to clear the malfunction. i scheduled an appointment at the dealer for repair and a sensor(s) were replaced on the transmission | |||
| 06/16/2009 | 487 | 1 | |
| 2009 jetta sportwagen with dsg transmission. car was brand new with 487 miles. the car completely and suddenly lost power in traffic although engine was still running and in drive. felt like it was in neutral. pndrs lights on dashboard began blinking. problem resolved spontaneously only to recur moments later. was told by vw to have car towed to dealer. this is a potentially life-threatening situation if it occurs in traffic or during a left hand turn. *tr | |||
| POWER TRAIN - DRIVELINE | |||
| 01/13/2011 | 36000 | ||
| Tl- the contact owns a 2009 volkswagen jetta. while driving approximately 60 mph, the contact stated that the gear shift selector shifted to neutral without warning similar to nhtsa campaign id number: 09v164000 (power train:driveline:driveshaft). he was able to pull to the side of the road where he manually powered the vehicle off and restarted it again which allowed the vehicle to reset. the manufacturer advised the contact to take the vehicle to a local dealer. the vehicle was taken to a dealer where they replaced the mechatron. the current mileages were 40,000 and the failure mileages were 36,000. bw | |||
| 08/15/2009 | 10000 | 8 | |
| Windshield wipers system failed in snow storm. parts replaced complete loss of engine power while driving in traffic. 8 times this has happened. dealer can not find cause. no start situation, twice. dealer can not find cause. transmission noise. dealer can not find cause, will replace transmission if noise continues. *tr | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 01/13/2011 | 36000 | ||
| Tl*the contact owns a 2009 volkswagen jetta. while driving approximately 60 mph, the contact stated that the gear shift selector shifted to neutral without warning similar to nhtsa campaign id number: 09v164000 (power train:driveline:driveshaft). he was able to pull to the side of the road where he manually powered the vehicle off and restarted it again which allowed the vehicle to reset. the manufacturer advised the contact to take the vehicle to a local dealer. the vehicle was taken to a dealer who they replaced the mechatron. the current mileage was 40,000 and the failure mileage was 36,000. | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 11/20/2012 | 102815 | 1 | |
| I was driving on the interstate, at about 68 mph, when the engine completely shut down without any warning whatsoever. the car, having a manual transmission, was still in gear and slowed down very quickly without any warning to other drivers (no brake lights). i tried to push in the clutch and coast to the shoulder, and successfully made it off the highway. the car restarted, and i made it a few miles towards the dealer before it happened again, luckily on a low-traffic street. the car was towed the rest of the way towards the dealer and diagnosed as a failed high pressure fuel pump, causing catastrophic fuel system damage. the fuel rail, injectors, pump, tank, and all lines will need to be replaced as the result of the pump failure caused bits of metal flakes to circulate about the fuel system. the diagnosis and listed repairs were determined by the volkswagen dealer. *tr | |||
| 10/01/2010 | 21000 | ||
| Tl. the contact owns a 2009 volkswagen jetta. the contact stated while trying to accelerate the vehicle the contact will apply pressure to the accelerator pedal and the vehicle will not move nor does the engine rev. the contact has to put the vehicle into neutral and rev the engine then shift the vehicle into drive in order for the vehicle to accelerate. the contact took the vehicle to a dealer and the dealer could not find a problem by performing a diagnostic test. the contact was involved in a crash due to the faulty transmission. the contact stated this is a safety issue. the failure mileage was 21,000. jo | |||
| 03/30/2009 | 25 | ||
| 2009 vw jetta tdi. engine stalls frequently, with delayed restart. the ecu will shut down the engine if the rpm falls, even momentarily, below some predetermined level, i observe this threshold at about 600 rpm. the key must be cycled to the off position and then back to start to restart the vehicle, but once shut down, there is a brief delay before the ecu will engage the starter, leaving the driver of a stalled vehicle in possible harms way, with the key in the start psotion waiting for the engine to restart. discussion of this problem is often obfuscated by shame, denial and recriminations about drivers ability to adequately operate a manual trans and clutch. very skilled drivers may never see the problem, but may also deny it. many drivers, new to the car, are often unable to drive the vehicle at all. i, as a moderately skilled driver, after over a year driving the car everyday, still stall the vehicle periodically. the solution is to update the firmware in the ecu so that the low rpm threshold is lower (approx 400 rpm), and/or that a short delay be added to the shut down feature so that brief transient low rpm events do not triggerthe shut down. | |||
| 08/24/2010 | 20000 | ||
| I recently purchased a 2009 volkswagen jetta tdi diesel car with a 6 speed manual transmission and 20,000 miles. i have notice that the car is extremely easy to stall when attempting to accelerate in first and second gears. it seems the injection timing may be too far advanced. i have driven lots of similar older model diesel cars in europe and elsewhere without any such problems. i do not know what to do to correct the problem. i have noticed that you must speed up significantly in first gear before shifting to second. the engine seems to be unable to lug at a low rpms. | |||
| 08/15/2009 | 10000 | 8 | |
| Windshield wipers system failed in snow storm. parts replaced complete loss of engine power while driving in traffic. 8 times this has happened. dealer can not find cause. no start situation, twice. dealer can not find cause. transmission noise. dealer can not find cause, will replace transmission if noise continues. *tr | |||
| 08/17/2009 | 200 | 1 | |
| Transmission spontaneously disengages while vehicle is moving. problem sometimes fixes itself immediately, sometimes the vehicle needs to be restarted in order for the problem to be cleared. the dealership is aware of the problem, but is unwilling to fix it sitting that they cannot reproduce the circumstances surrounding the problems. the dealership will only examine the problem 24 hours before i incur charges for the loaner vehicle. so far no parts have been replaced, and no work has been done beyond attempts to reproduce the problem. this problem caused a near accident at highway speeds when it occurred while the engine cruise control was engaged. after disengaging power, the engine revved to red line, the transmission then re-engaged. this problem occurs frequently, up to 3 times per week. *tr | |||
| 01/12/2009 | 3900 | 1 | |
| We were heading up hill when suddenly traffic came to a crawl after a few minutes we started to smell something like burnt brake pads, we figured it was coming from the vehicles heading down hill braking friction, we did nothing of it until we pulled to the side of the road and lift open the hood then noticed that the smell was actually coming from our car engine compartment. the incident took place on a saturday, on the following monday i called vw customer support to report the incident. the representative told me to take the car to the nearest vw dealership to be inspected, the dealership mechanic made the recommendation to have the clutch replaced, vw agreed to have it replaced under warranty. however the new clutch is beginning to show the same sign of failure the car has only 6500 miles on it. i have heard from outside sources that main cause could be the dual mass flywheel it appears that this is happening to a lot of owners. *tr | |||